Hello,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hello,

thank you for taking interest in our theme!

Yes, you can use logo image in every header type, regardless of opacity or color. When it comes to header module, we have developed an advanced theme options panel that controls header appearance.

Regarding the boxes, unfortunately there’s no theme option to insert a background image, but we’re sure this can be easily achieved using some minor CSS tweaks. Our support staff will be more than happy to help you out with this.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Thanks for the reply. I purchased the theme. A quick question as I am installing the theme. I see that WPBakery Visual Composer is listed as Required when installing plugins and Elementor is just recommended. I can just install Elementor and not WPBakery Visual Composer as well right?

Hi,

Thank you for your purchase.

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest! Within our Team shortcode, you can either choose whether to have Info below the image or on hover as you can see here

If you want to have a separate page you can simply divide your row into columns and add image and text which will link to this page.

Let us know if you have any additional questions.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

You can try to add this code to Appearance > Customize > Additional CSS

article.mkdf-item-space.mkdf-mg-item.mkdf-mg-standard.mkdf-masonry-size-small.mkdf-mg-vertical-align-middle.mkdf-mg-item-appear {
    background-color: #fd5d15;
}

.mkdf-masonry-gallery-holder .mkdf-mg-item .mkdf-mg-content{
    background-color: #fd5d15;
}

We hope this helped.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi,

If you already purchased our theme, please submit a ticket request to our Help Center and one of our agents will investigate what can be done on your end.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I tried submitting a ticket but it says the purchase code has expired.

Hi,

Sorry about that, but support period lasts for 6 months after initial purchase and after that you have the possibility to extend it

https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

Also, you can check our article about permissions.

If you have any additional questions I would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

You do have our Wilmer Options > General > First Main color, as well as you do have many theme options and shortcodes where you can change color.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

I found it thank you very much

Hi t here,

Glad we could help!

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

We have located your request and can see that our agent has responded to it, if you have any additional questions please continue the conversation with our support agent.

Thank you for your patience.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest!

Please note that this is a third party plugin that we have not tested with our theme and we cannot guaranty theme compatibility, unfortunately. You do always have an option to test it on your end.

Do let us know if you have any additional questions anytime.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Once we check we do see that our support agents have provided you with help and if you need any further assistance we would appreciate it if you could continue the conversation with our support agent.

Thank you for understanding.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest! You can for sure add custom links to the top bar widget area if you wish that, however, have in mind that the topbar is disabled on mobile devices as simply there is not enough space to display all content on smaller devices.

Do let us know if you have any additional questions.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Ok thanks! Does the mobile version also goes with a hamburger menu, where we can add all the items from the top menu and nav menu?

Hi there,

Well, you can create your Main menu, and add top bar menu items for your desktop. Also, you can create another menu that will be assigned as a mobile menu and which will be shown on smaller devices, and you can for sure add your links there.

Also, another possibility is to enable the top bar on the mobile with some custom CSS.

We hope this helped and if you have any additional questions.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

ok, i created a support ticket, thanks!

Hi there,

Thank you.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

You can read more about how to make your website multilanguage here.

If you do need assistance with a subdomain of your website we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for writing in. Please read more about where to find your purchase code and you should know that you do need to register an account in order to be able to submit a request as you should not encounter any issue with it if you have selected the right profile and Theme.

If your options are not being somehow saved you can check our article about it here as it might help and if you still encounter issues please submit a request at our help center and our support team will be happy to help.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest! Yes it is and we only do develop WordPress themes.

Let us know if you have any additional questions.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

wow, It is fastest response ever, I really like it, Thank you so much

Hi there,

Glad we could help!

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest! Yes, it does and you do have an option to change the text to your needs.

Do let us know if you have any additional questions.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there Todd,

We do see that your request has been responded to by our support agent so kindly keep the conversation with our agent.

Thank you for your patience.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Please check our article about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

We do see that you have made a request today and that your emails did got answered to as well as our agent did reply to your request and helped you.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.

Hi there,

Thanks for taking an interest! Please note that for our demo site, we haven’t done specific site speed optimization because the main accent was put on showing all the features and elements from the theme, as well as keeping the highest quality of the photos. There are many ways and tricks for improving WordPress site speed ñ so-called speed optimization. A balance between size and quality is necessary. A good hosting server is also very important for the site´s performance. We always give advises to our users in support tickets when they build a site in our theme, what steps they should take in order to improve the speed. Google also offers PageSpeed Insights for detailed performance testing, though some people from the programming community say that this tool is not as accurate when it comes to analyzing and assessing website performance.

When it comes to your end after you purchase the theme you can read more about what you can do to improve your site performance here.

Let us know if you have any additional questions.

Support Mikado Portfolio part of Qode Interactive

Don’t forget to sign up for our newsletter and be the first to find out all the latest news.