Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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28331 comments found.

Im going to make another website, in which i maybe will use this theme again. How do i buy a liscense for multiple websites?

Hi,

You can use the “Buy Another License” link at the top of the right sidebar of this page.

Hello Your template is very complete and beautiful. Before buying, I wanted to know if I can install this theme on two domains. Thank You

Hi,

You can use one license on one domain at a time. You’ll need to buy an additional license for the second domain.

The scroll to achieve the effect of the right menu? The text is displayed continuously, not by touching the link ?

ex: https://www.e-wash.jp/ewash-2

Thank’s

Hi,

Can you submit a support ticket here?

Hello ,I have raised a support ticket.

Hi, does the IG feed only work with SSL installed? It works on test domain with SSL but doesn’t work when I upload to real domain (no ssl). “instagram has returned invalid data”

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hi there, so I have this theme under clients other account.

Our problem is its not compatible with https://wisdmlabs.com/woocommerce-product-enquiry-pro/

That plugins works just fine with the twenty twenty theme.

Hi,

We support Woocommerce and all of their official extensions. You need to contact a professional to solve conflicts of the plugins other than official ones.

Hi

My mini-cart in menu show no styles, big images, buttons are just as text and don’t have any styles, what can be wrong? how I can fix this? I try reset settings in customizer but this was not help. Thanks

Hi,

Can you submit a support ticket here?

I have disabled all plugins except woocommerce and the products tabs are not updating when using the customizer. I updated all my plugins and cleared my cache. So I have to believe its a conflict with flatsome theme. Anyone else having this issue since the last Wordpress/Woocommerce updates?

Hi,

Can you submit a support ticket here?

Is there a woocommerce gift wrap option/plugin you recommend that works well with your theme? Great theme BTW!

Hi,

We haven’t tested any plugin for that feature. Can you join our official Facebook Community (+23K) and get the opinions of our users about that?

Hello,

How to change “Select options” button for multivariate products? (I have multi colors).

Thanks :)

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I have a web page that has a slider from RevSlider in the page. When this page was built originally Flatsome displayed the full-width slider correctly. However, now the Revslider is distorted no matter what settings I change. Flatsome and Revslider are both up to date with the latest versions. I don’t understand why it was ok and working and now it’s not. Any insight?

My mistake. There was an update from Revslider that fixed the issue.

Hi,

Thanks for letting us know.

I would like to ask do your theme have Quantity Pricing Feature? Or if I purchase a extension from : https://codecanyon.net/item/woo-product-quantity-range-price/19338026?ref=justinsunshine

Am I able to use it together with your theme?

Hi,

Flatsome is just a theme. Such features are directly related to Woocommerce. Flatsome supports Woocommerce and all official extensions. We haven’t tested the plugin you mentioned yet.

Hi,

hope that my fellow flatsome users can help :) since these questions are custom and don’t fall under the regular support.

I would like to grey out variations that are not in stock. The function that works in frontstore does not seem to work. Have you guys found a function that will do the trick in Flatsome? (I’ll add the function below)

Secondly I would like to place the cross sell items below the check out button in the cart and limit the maximum number of items to 4. There are some functions out there that seem to work with Frontstore, but I haven’t had the same luck (function below. Have you found a solution?

Thanks!

Naomi

grey out function #grey out variants that are out of stock add_filter( ‘woocommerce_variation_is_active’, ‘grey_out_variations_when_out_of_stock’, 10, 2 );

function grey_out_variations_when_out_of_stock( $grey_out, $variation ) {

if ( ! $variation->is_in_stock() ) return false;

return true; }

Cross sell functions #Display Only 2 Cross Sells instead of default 4 add_filter( ‘woocommerce_cross_sells_total’, ‘bbloomer_change_cross_sells_product_no’ ); function bbloomer_change_cross_sells_product_no( $columns ) { return 2; }

  1. Remove Cross Sells From Default Position and add them back under the Cart Table remove_action(‘woocommerce_cart_collaterals’,‘woocommerce_cross_sell_display’ ); add_action( ‘woocommerce_after_cart_table’, ‘woocommerce_cross_sell_display’ );

Thought i would share in case someone is interested. I have found a solution for the first issue: add the function: https://gist.github.com/plugin-republic/7429a72127e527ad1c68821773001863#file-woocommerce_variation_is_active-php to grey out the out of stock variant

and https://stackoverflow.com/questions/40955186/add-sold-out-to-woocommerce-variations-dropdown to add sold out to the variant option

The pictures on the product list and product page are blurry. I sent you some emails, but it can not be solve it completely 3 more days till now .

Hi,

I see that you have more than one ticket in progress. Please continue to follow through the tickets.

Hi, I understand that this theme is quite extensive and very customisable, and I have looked at many of the demos. Are the product thumbnail hover effects customisable? Specifically, I am looking to create a catalogue similar to this: https://demo.theme-junkie.com/?theme=ultrastore

On hover, wishlist, compare and cart icons appear… I was not able to find anything like this in the demos. Is it possible to create this effect with this theme? Thanks in advance.

Hi,

You can see the features of category pages here. Wishlist and cart icons are included but compare icon is not included.

Hi there.. I have just purchased a license few days ago.. I made a mistake of using the license to an incorrect website now I can’t deactivate the current license linked to an incorrect domain (modernmom.com.au). Can you please help me clear it so I can use for littlekeith.com.au please? Thank you.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Now I’m having a problem with the side bar, because I’m creating a new page for a different shop page & when I add the sidebar it just is vertical & full wight on the page

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello, is there any chance to add a Whatsapp “Follow Icon” to the Social Icons in the header, where a url to a whatsapp webcontact can be placed? This way a client can automatically open up a chat with f.e. a support agent through Whatsapp web. It’s becoming more and more popular: https://www.whatsapp.com/business/customer-stories. I’ve seen the Whatsapp share option but thats not what I am looking for.

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Will do, have a good day.

hi, i have submit an issue #108345 but there is not a single reply since 3rd may. can anyone please reply

Hi,

I see that your ticket #108345 was answered on May 4th. Can you check your inbox and the spam folder?

Hi, I sent through the support button, but received an automated reply since my support period expired. I will retype here the problem, I guess it is a bug, but would like to know how to fix it or if I should just ignore it. Thanks.

“Hi, I recently updated woocommerce to 4.1 and flatsome to 3.0.10 and I am getting this PHP error below in the log. I contacted YITH wishlist support in WP forums (https://wordpress.org/support/topic/lots-of-queries-to-the-db/) and they replied saying it looks like a problem with the theme itself. The functionality is working fine, but often times this error pops up in the error.log:

PHP message: wc_get_product was called incorrectly. wc_get_product should not be called before woocommerce_init, woocommerce_after_register_taxonomy e woocommerce_after_register_post_type are done. Backtrace: require_once(‘wp-load.php’), require_once(‘/MYDOMAIN . COM/wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, YITH_WCWL_Frontend->init, YITH_WCWL_Frontend->_convert_cookies_to_session, YITH_WCWL_Wishlist->save, YITH_WCWL_Wishlist->save_items, WC_Data->save, WC_Data_Store->create, YITH_WCWL_Wishlist_Item_Data_Store->create, YITH_WCWL_Wishlist_Item->get_product_price, YITH_WCWL_Wishlist_Item->get_product, wc_get_product, wc_doing_it_wrong. This message was added in version 3.9″ while reading response header from upstream, client: [ip-censored], server: MYDOMAIN . COM, request: “GET /wp-admin/admin-ajax.php?action=flatsome_update_wishlist_count HTTP/2.0”, upstream: “fastcgi://127.0.0.1:9070””

Correcting: the flatsome version is 3.11.3, it was 3.0.10 before I updated.

Hi,

I’ve forwarded your ticket #109019 to our Developer Team to check.

Thank you

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