The pictures on the product list and product page are blurry. I sent you some emails, but it can not be solve it completely 3 more days till now .

Hi, I understand that this theme is quite extensive and very customisable, and I have looked at many of the demos. Are the product thumbnail hover effects customisable? Specifically, I am looking to create a catalogue similar to this: https://demo.theme-junkie.com/?theme=ultrastore

On hover, wishlist, compare and cart icons appear… I was not able to find anything like this in the demos. Is it possible to create this effect with this theme? Thanks in advance.

Hi there.. I have just purchased a license few days ago.. I made a mistake of using the license to an incorrect website now I can’t deactivate the current license linked to an incorrect domain (modernmom.com.au). Can you please help me clear it so I can use for littlekeith.com.au please? Thank you.

Now I’m having a problem with the side bar, because I’m creating a new page for a different shop page & when I add the sidebar it just is vertical & full wight on the page

Hello, is there any chance to add a Whatsapp “Follow Icon” to the Social Icons in the header, where a url to a whatsapp webcontact can be placed? This way a client can automatically open up a chat with f.e. a support agent through Whatsapp web. It’s becoming more and more popular: https://www.whatsapp.com/business/customer-stories. I’ve seen the Whatsapp share option but thats not what I am looking for.

hi, i have submit an issue #108345 but there is not a single reply since 3rd may. can anyone please reply

Hi, I sent through the support button, but received an automated reply since my support period expired. I will retype here the problem, I guess it is a bug, but would like to know how to fix it or if I should just ignore it. Thanks.

“Hi, I recently updated woocommerce to 4.1 and flatsome to 3.0.10 and I am getting this PHP error below in the log. I contacted YITH wishlist support in WP forums (https://wordpress.org/support/topic/lots-of-queries-to-the-db/) and they replied saying it looks like a problem with the theme itself. The functionality is working fine, but often times this error pops up in the error.log:

PHP message: wc_get_product was called incorrectly. wc_get_product should not be called before woocommerce_init, woocommerce_after_register_taxonomy e woocommerce_after_register_post_type are done. Backtrace: require_once(‘wp-load.php’), require_once(‘/MYDOMAIN . COM/wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, YITH_WCWL_Frontend->init, YITH_WCWL_Frontend->_convert_cookies_to_session, YITH_WCWL_Wishlist->save, YITH_WCWL_Wishlist->save_items, WC_Data->save, WC_Data_Store->create, YITH_WCWL_Wishlist_Item_Data_Store->create, YITH_WCWL_Wishlist_Item->get_product_price, YITH_WCWL_Wishlist_Item->get_product, wc_get_product, wc_doing_it_wrong. This message was added in version 3.9″ while reading response header from upstream, client: [ip-censored], server: MYDOMAIN . COM, request: “GET /wp-admin/admin-ajax.php?action=flatsome_update_wishlist_count HTTP/2.0”, upstream: “fastcgi://127.0.0.1:9070””

Hello, just before buy it. I see you have a custom header customizer where i can add custom HTML… Is it possible to translate this HTML in Header with WPML ?

Thank you

How do you reuse or export/import a page you have lready created in flatsome?

Hi, I am looking to use this theme with a specific plugin, NB designer tool to create an online web to print using woocommerce. This plugin comes with several widgets such as pricing tables, that go into the product pages and catalogue pages. I won’t know if this theme will work well with all these functions or not until I purchase and try it.

I am wondering if there is a refund policy in case of the theme not working at all with the plugin for the solution I am looking to achieve?

Thanks in advance.

Hi Guys, I’m asking for a client of mine who has an active support in place. Since upgrading to version 3.11.3 when we go to Flatsome>Advanced>Global Settings>Header Scripts, we’re unable to edit it. The window is locked at and it shows the scripts but you can’t make any edits or make any changes. How do I resolve this issue without rolling back to a previous version and without upgrading to the next version?

Hi, Can you help with 3 things listed below:

1. Using Strip, can I set up to give customer the option to save card details for future orders and how? like amazon, just click the buy button without entering card details 2. Is there a way I can add admin or transaction charge to an order? 3. Is there a way I can add a fixed or % discount for orders that customer will collect from store? This is to encourage collections

Template is very good.

Thanks

HI. Seems my header customizer and preset options are not working. When I disable the Woocommerce plugin they work and when I activate it they do not. All other plugins are fine. I checked the support above and we are running WP with plenty of memory. Thanks for your help.

Hi! I’m using Flatsome for my website. I just created a subdomain and I was wondering if I can use the same license on this subdomain or that I need to buy another one?

Hi, maybe “page Full Width – transparent header” doesn’t work on iPhone Xs(or 11). It is still fine on iPhone 8/7.

Hi there!

I’m wondering why the last update of my theme is 3.9. I purchased the theme is 2018 and my updates are usually done automatically. I don’t understand why the last update isn’t the 3.11 version?

Thanks for your help!

Hi there,

is there a feature like inline text editor? If not, are you planning to add it?

Thank you! David

Hi,

Is there any way to limit the amount of cross sell items in the cart and place them under the checkout button? I have found some snippets, but they don’t seem to work with the theme:

// Display Only 2 Cross Sells instead of default 4 add_filter( ‘woocommerce_cross_sells_total’, ‘bbloomer_change_cross_sells_product_no’ );

function bbloomer_change_cross_sells_product_no( $columns ) { return 2; }

and

// Remove Cross Sells From Default Position remove_action( ‘woocommerce_cart_collaterals’, ‘woocommerce_cross_sell_display’ ); // —-—-—-—-—-—-—-—-—- // Add them back UNDER the Cart Table

add_action( ‘woocommerce_after_cart_table’, ‘woocommerce_cross_sell_display’ );

hi I used lazy loading, but I want to exclude a page from the lazy load because the lazy load is not compatible with the yith quote plugin and it doesn’t show image on the quote list.

I can not open a ticket, but could you please tell me how to set the length of the buttons? Currently there is not this option. If I have two buttons “Company Profile”, “technolgy”, they are not the same length and looks urgly on both computer and mobile phone. How to set custom css to solve this problem? Can you give an example?