3203 comments found.
How can i add 2 botton at top rigth corner in menu like this https://imgur.com/pjsCgDk and reduce height on footer where we write all right reserved and company name eg :-https://imgur.com/X9ImhdO
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi, is there an option in the Basel theme settings to change all areas which are black to another colour to better match our branding? For example, some elements like the mobile menu, side shopping cart header, etc. are in black. Thank you in advance.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Hi – I understand that my support has already expired, but I just thought of asking if there’s an easy way to do this instead of adding css code again to change everything that’s black into another colour. If such a feature is not available at the moment, will you please consider adding it as an enhancement request? At the moment, these places are all black and there doesn’t seem to be anywhere on the theme settings to change the colour. See pics here: https://prnt.sc/soqu5s, https://prnt.sc/soqwac and the mobile menu background. Thanks.
Hello,
Yes, these elements are black by default so you will need to write a CSS snippet to change them. We will consider adding appropriate options for them in our future updates.
Kind Regards
Hi.
I worked with Woodmart on another project and I liked it.
This template called my attention because I saw a lot of good page models, like product pages for example. Today I’m using DIVI, but it is hard to get a good result with it.
But I have a question: my website is a marketplace and it turns everything more complex.
Before by the theme, I’d like to know if it was tested/used in a marketplace.
My website uses YITH Multivendor plugin.
The address is https://vivaovinho.shop
Regards,
Emanuel
Hello,
Yes, our theme works with most popular multivendors plugins including YITH Multivendors too.
Kind Regards
Thanks for the information. My main concerns are:
1. In the products we have the vendor information. This information is showing on product list pages and in the individual product page.
2. On the cart page we have multiples shipping information.
Could you please inform there is a website where I can see this working?
Regards.
If it works with the plugin by default then it will be working with our theme also. Sorry, but we don’t have a demo for this particular plugin.
Hello!
I have two issues with Basel theme:
- I don’t know how but my social icons (fb and instagram) disappeared without any change or reason, and now I can see just 2 colored circles instead.
- I tried to add a new category to my main menu but now I can display only default categories.
Thank you in advance.
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it on ThemeForest first.
Regards
Thanks, Vineet
Hello,
Thank you for your feature requests. We will consider them for our future updates.
Kind Regards
Hi, we updated to theme´s latest version, wtih Home Food demo but we havent been able to change sticky menu Black backgound at Home page. This is a problem because we have sticky menu white backgound for internal pages with dark logo? So you can´t see black logo over sticky menu Black backgound at Home page, how can we solve this?
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Thank you in advance.
Sure, we basiclly need to know how to change the black background of the sticky menu at home page for Home food demo. Bcause we are using a black logo, in internal pages the sticky menu looks great, like here https://ibb.co/Tq9CTMX But at home page you don´t see the logo on the black backgound of sticky menu like here https://ibb.co/mHCk7jb Tks for your help
Please, send us a link to the page where you want to change this also.
Sure, the site is here: http://creativapanel.com/munay/ All demos with transparent main menu have black background sticky menu at home page, how can we change it to a white background sticky menu?
We can give you a CSS code to change the background but then the menu and other elements will not be visible. Unfortunately, it is not possible to use different color schemes for all elements.
Ok, let us try with that CCS, to affect black background color of sticky menu at home page only if possible, because the sticky menu white background of internal pages we can control from Header Appearance settings. Thanks!
Here is a CSS code for the home page only
.home .main-header.header-has-no-bg.color-scheme-light.act-scroll {
background-color: rgba(255,255,255,.9);
}
Thanks, it works perfect for the logo, we are just missing a line to turn the text and icons from white to black in sticky menu Home page, can you please add it?
As we said, it is not possible to do so with other header elements. That is why you need to keep the same color scheme.
Ok, so yes we need to turn into dark backgound, Thanks anyway
We published the site in http://www.munayherbal.com/ the code you provided is working great at Home page because we changed sticky backgound to dark green, the only problem is still internal pages where we have sticky white background, with sticky logo which is white too, how can we change that to main dark logo for internal pages sticky menu?
You can use the following CSS code instead
.main-header.header-has-no-bg.color-scheme-light.act-scroll,
.main-header.header-has-no-bg.color-scheme-dark.act-scroll{
background-color: rgba(67,85,83,.9);
}
Great! almost there, the only problem is that the links and icons in sticky menu internal pages remain black, and they need to turn white in that case so you can see them.
As we already mentioned, there is no way to change the color scheme for text and all other elements in the header for the sticky header only.
Ok, thanks!
I have an error: AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught Error: Cannot use object of type WP_Error as array in XXXXXXX/wp-content/themes/basel/inc/shortcodes/shortcodes.php:565\n
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin and FTP access so we can check it https://xtemos.com/forums/forum/woodmart-premium-template/
Regards
is https://wpstarterpack.com/full-list/ legit ? I have seen Basel is being offered within their list…is it true ?
Hello,
ThemeForest is the only place where we sell and support our theme. All other websites have no legal rights to sell or distribute our theme.
Kind Regards
Hi,
I would like to make ajax filtering for only on sales product.
I have succeed display only product on sales in shop page by adding this code:
add_action( ‘woocommerce_product_query’, ‘so_20990199_product_query’ );
function so_20990199_product_query( $q ){ }
if( is_shop() ) {$product_ids_on_sale = wc_get_product_ids_on_sale();$q->set( 'post__in', $product_ids_on_sale );}The problem is the filtering display all attributes even if dont have product on sale.
I would like a code or any solution to display only attributes exits in products on sales
Many Thanks
Hi,
Sorry, but there is no such option in our theme and WooCommerce by default. It may require additional code customization or extra plugin but we don’t have an instruction for this. It is out of our theme support scope. We will consider adding such filter widget for our next theme update.
Regards
Is there a way to get the horizontal header bar shop CATEGORIES menu on the homepage such as on the woocommerce page? Please let me know if you need me to renew the support to get instruction on how to do this. Thank you!
Hello,
Unfortunately, it is not possible to display categories menu from the shop page on the home page. It is available on WooCommerce product lists pages like shop, category, tags etc.
Kind Regards
Thank you for your reply. Would you consider to customise the theme to allow this? It should be easy to be done. We would be happy to pay for it
Sorry, but we don’t have an instruction for such additional customization and we don’t provide paid service at the moment.
Hi, I cant see or find the email box right corner hovering envelope anymore.. was it removed from a version update? i dont know where to enable it ? cheers
Hello,
Be sure that you have enabled this button in Theme Settings and that you are using “Share buttons” not “Follow buttons”.
Kind Regards
i do. this would be for the email pop up in right corner, has the email envelope logo so they can send text, cant find where to enable that
Sorry, but we don’t quite understand the question. Could you please send us some screenshot and link where we can see this?
hey, i do not have acces do page budiler, what should i do?
Hi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website.
Thank you in advance.
Hi, I have an ecom website for automotive products, stickers, key chains, t shirts for bikers etc. Wanted to know how your theme can support and extra features than other themes. Thanks https://themisfit.world
Hello,
What exactly extra features do you mean? Please, clarify your question.
Thank you
Hello, Is there anyway when i have colors in filters (with hex) to select multiple colors and get the results? And not only get releated colors from filters when i select one color?
Hello,
Sorry, but your question is not quite clear for us. Could you please explain or provide some examples for a better explanation?
Regards
Hello, Yes i’ll explain my question better. I have those available colors as you’ll see in this screenshot.
https://imgur.com/ODbAL0KWhen i filter a color, it hides all the other available colors and shows only one that i filtered and i dont have the choice to filter more than one colors at the same time.
https://imgur.com/WAvWYjdIt is how the WooCommerce works by default and you can see that it works in the same way on the standard WordPress theme.
gettting the following error while updating the theme
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Hello,
Try to do the following to update the theme:
1. Go to Dashboard > Basel> Theme License and deactivate the theme.
2. Go to Dashboard -> Updates and click on Check Again.
3. Activate the theme with your purchase code again.
4. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
Regards
Thanks after updating the website design looks bad please check here https://panchnaina.com
Hello,
Your website looks perfectly fine now. Have you resolved the problem?
Regards
Hello, how can we change the links icon that are preset on the mobile bottom navbar for the predifined links (Shop page, Wishlist, Cart, My account) ?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can check it https://xtemos.com/forums/forum/basel-premium-template/ If your support is already expired then you need to extend it via ThemeForest first.
Regards
I need to customize some thing of my site. You can Help Me?
Hi,
Please, create a topic on our support forum and provide us all the necessary details about the request with some screenshots and including your admin access so we can help you https://xtemos.com/forums/forum/woodmart-premium-template/ Note that additional code customizations are out of our theme support scope.
Regards
Hello,
I had bought your basel theme, and I had configured a marketplace on it, however the theme menu did not offer much flexibility for marketplace and the menu was not effective, I had to quibble in the code to arrange the menu as I want.
I have just now seen that you had developed another theme : the woodmart one, which included exactly the same options but only better and that for example the menu that I had to make by myself on the basel theme was basicly included in the woodmart with better options and with second menu option too, the woodmart one is definitively better, why don’t you include the same menu features on the basel too? I do how me to have the same menu, I am completely blocked, because you have 2 identical themes and I realize in fact that it would have been better for me if I had had the woodmart.
What the point on making 2 same theme but with less option in the other one ? That’s not convenient at all for us who bought the second theme not knowing that there was a more developed first theme.
What should I do now that I developped all my website with the basel theme ? does that means that if I want the woodmart options that there aren’t in the basel one I should buy the woodmart and switch …? what about all the design and the structure that I built, will it stay or I’ll have to rebuild all from scratch ?
Hello,
Basel and WoodMart are actually different and absolutely not identical themes as you say. They have different design and WoodMart was released in 1.5 years after the Basel release. Yes, WoodMart has a header builder that can’t be implemented for Basel. If we will do this, all customer’s settings will be lost and it actually will be the same as switching to WoodMart. So we didn’t release two identical themes at the same time. We developed two different themes and yes, they have different functionality. And probably in the future, we will release new themes with modern options that were not available by the time we developed Basel and WoodMart. And some changes may be not compatible with current versions of these themes so it is not possible to implement them. But anyway, we keep updating and working on both themes for a lifetime.
Kind Regards
That’s strange cuz I looked your demo”s themes, your doc and your screeens and everything looks pretty similar to the basel theme and that’s how I figured out that you were the developer of it because while I was watching the demos I was like “that’s strange, the structure and the elements of that theme looks so exactly as the basel that I have” so i looked into the developer of the woodmart theme and I saw that it was the same that the basel one.
You could like a lot of theme do just add new demo on basel and add new fonctionnalities in the theme settings.
So actually the most advanced theme is the woodmart one ?
If I buy the woodmart theme and I switch my basel with it, will I keep the design I configured in my page ? cuz I saw it’s the same theme settings and I guess it’s the same page builder too ?
As we mentioned, they are different themes even a lot of parts you can find similar (as well as with any other theme for WooCommerce). That is why you can’t simply switch from Basel to WoodMart and keep all the content. All settings, widgets, elements, menus etc. may be lost or broken since content from both themes are not compatible with each other.
and do you plan to put a menu variant like this one : https://preview.themeforest.net/item/woodmart-woocommerce-wordpress-theme/full_screen_preview/20264492 one day in the basel theme ?
Please, send us a screenshot of the element you are actually asking for.
Hello,
Unfortunately, our theme doesn’t have such options for add to cart button and checkout. Recently shown products will not work correctly if you will run some caching plugin on your website. There is a built-in option to upload images to reviews. We don’t provide any additional paid customizations service at the moment.
Kind Regards
Hi, the ajax search doesnt work anymore. Maybe it because of the latest Woo? Thanks.
Hello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?
Thank you in advance
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
