28330 comments found.
Hi dear, how to add a Whatsapp icon on buttons in Page Builder? Best regards, Toti.
Hi,
It’s in the Share icons element. If you just want to use an icon in a button which doesn’t exist, you can add it via font awesome.
Hello, Pre-sale question : Does the theme allow to set a promo sliding text, on top of the header like here (https://ameliepichard.com) and if not is there any plugin compatible with Flatsome to do that, any name ? Thanks
And what to use for translation of the shop ? The theme is compatible with polylang ? WPML ? Thanks
Hi,
Flatsome doesn’t come with a promo slider. We haven’t tested one yet, but you can add that with a 3rd party plugin which has an option to place it above the top bar.
Flatsome is compatible with both WPML and Polylang.
Thanks !
bug wth product layout with UX Builder.
If i have 2 sections, a first mobile and a second desktop. so the page contains 2 product galleries.
in the second gallery on the page after clicking a thumbnail the image does not change.
Hi,
If you think there is a bug, please report it by submitting a support ticket here. Ignore the auto-reply. All tickets are reviewed and the bug reports are forwarded to the developer team to check.
I sent a ticket a week ago and did not answer
?
Template Full width – Transparent header is not working on mobile. Only load sticky header. Please check
Hi,
It’s fixed for the next release.
have infinite scrolling ? have mobile ready?
Hi,
Shop and category pages have an infinite scroll feature. Flatsome is a fully responsive theme which means it’s mobile-ready.
have mobile bottom sticky menu ?
Hi,
Why do the navigation icons and links show blue rectangles when you tap on them on the phone with Chrome ? This doesn’t happen on Firefox. Take a look at this screenshot of one of your demo sites: https://ibb.co/nk43SPZHi,
I’ve forwarded that issue to our developers to check.
I have questions which third party page builder you use in this themes
Hi,
Flatsome comes with its unique UX Builder.
Hi, Pre-Purchase question please: Am about to purchase this theme now but just need to confirm this.
Does this theme support WooCommerce Vendor settings? e,g
1). Vendor can’t publish product when setting is not ticked
2). Vendor can’t edit (live) product when setting is not ticked.
I’ll click buy now if you could confirm these settings for me.
Thank you.
Bawo
Hi,
Those features are related to the plugin you choose rather than Flatsome or Woocommerce. If it supports, Flatsome supports as well.
Hi.
Pre-sale / design question :
Does the builder make it possible to overlay a background image with a call to action such as shown in the screenshot :
https://drive.google.com/open?id=1dS16Sf5Rkdy0ZO9oPXOKtVDlTph82_qd
thanks
Hi,
There is no option or ready-to-use template for that. Please check Flatsome Studio for some samples to see what you can do and get.
Hello Sir, your theme 404 page settings not work. Please fix it problem soon. Thank You! 
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
theme 404 page setting not working, please fix this problem.
Hi,
Please submit a support ticket here from the account where you purchased Flatsome.
random question: will it be possible to have the slider scroll vertical instead of always horizontally?
Hi,
Flatsome uses Flickity and it doesn’t have such a feature for now.
dear i like your product, but i want some question, 1. is you themes are compatible with multi vendor plugin like dokan or others 2. Can i set full width i mean like say 80% of monitor
Hi,
- Flatsome is compatible with Dokan and WC Vendors.
- You can set a fixed width with the theme options or width percentage with custom CSS.
Reference the disabling Edit With UX BUilder links… My support is inactive. Just asking because I see it was a regularly requested feature and you guys said your developers were working on it that was 10 months ago. Do you have plan to release this feature in cores plugin at any point?
Hi,
I’ve already sent that request to our developer team and it’s in their todo list. But there is another possibility to make UX Builder a separate plugin. So it’s not decided yet.
Thanks for getting back to me I was able to hide the UX builder for a particular user role on the actual single pages (which is what we require). This was done via php code in the functions.php file. It is just I also need to disable the link on the page where all pages are listed when you hover you get (edit, edit with ux builder, quick edit etc) I want to hide the Edit With UX Builder link there as well. Digging flatsome by the way and UX builder is great!
Hi, I would like to know that if I buy 1 Regular License, can I install this Flatsome on all my wordpress website? I have like another 4 websites
Hi,
You can use one license on one domain at a time due to the Envato license policy. You’ll need an additional license for each different domain.
hello can i use your theme with learndash for sell video courses?
Hi,
We haven’t tested Learndash with Flatsome yet.
Hi guys, I have a problem when I open the builder to edit some page, I can’t see any images, but when I see the frontend everything are ok.
Hi,
Can you submit a support ticket here?
Hello presales question for a second licence. I already have a site with elementor pro and hello elementor theme. All the layouts are done with elementor pro, everything. If I switch to flatsome what happens with all your demos and layouts, will they woks for elementor? Thanks
Hi,
Elementor works fine on Flatsome. But we haven’t tested the pro version yet. Please join our official Facebook Community (+23K) and get the opinions of our users already use Elementor Pro with Flatsome.
Its possible to disable ux builder and work with elementor builder? Iknow both its bad performance.
Hi,
It’s not necessary to disable UX Builder if you want to use another builder. Just don’t use it. However, you can use both if you don’t use them on the same page.
Thanks !
HI I need to remove the ‘edit with UX builder link’ underneath when you hover on pages – just for 1 particular role. (I just want to keep, quick edit, edit, trash etc) So just remove the UX one. Please help
Hi,
Can you submit a support ticket here?
This item was featured on ThemeForest
Power Elite Author
Contact the Envato Market Help Team
