28318 comments found.
Recently we applied for Google OAuth consent screen verification
We receive email from Google Team to Update Theme of login https://prnt.sc/sn7jw3 After lot of searching we found we need to update code from My Account page and Checkout page as per below link https://nextendweb.com/nextend-social-login-docs/flatsome-replacing-social-buttons/ So we are requesting please update these codes or update the design as per Sign-In Branding Guidelines https://developers.google.com/identity/branding-guidelines#top_of_pageThis will help thousands of Flatsome Users
Hi,
I’ve sent your request to our developer team to check.
Hello,
How do you remove author tag from page previews when linked on platforms like discord?
See screenshot for reference: https://pbs.twimg.com/media/DSvOMt-U0AIWN_U.jpg:largeHi,
Can you submit a support ticket here?
Hi,
It seems that when we have the My Account menu selected and defined, it is doubling what is listed in the My Account menu in the navigation on the left and on the My Account page.
Is there a way to remove the doubling up?
Thanks for your help!
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
I am using Easy Digital Downloads with your theme. How can I get the ajax search to search EDD products and now Woocommerce as default?
Hi,
You need modify the live search core files manually. Those files are in the flatsome/inc/extensions/flatsome-live-search folder.
Hello,
I’m having some problems with my site on Iphones. The site is using the full width transparent header page type, and for some reason the header/menu is not visible at all on some Iphone models. Are you aware of this? Are you working on some fix?
Hi,
It started to happen after iOS v13.4 updates. We’ll fix it in the next release. For now, please try the CSS below (Paste into Flatsome>Advanced>Custom CSS > Tablets and Down),
.slider-wrapper { transform: translateZ(0); }
On blog single post page, is there a way to control the size of the featured image? I looked through all the settings in the customizer, and couldn’t find anything.
Hi,
There is no option for that. But, you can set it with some custom CSS code like below.
body.single-post .entry-image {
width: 50% !important;
margin-left: auto !important;
margin-right: auto !important;
}
Hi, I would like to know I placed a product in my Products Page, and I placed 3 more photos in the product gallery. However, when I moved my mouse over to click on those product gallery photos, they do not expand into the larger version. Its stays at the 1st picture I uploaded. Can you advise what I can do next? Thanks.
Hi,
Did you try to deactivate all plugins except Woocommerce and check again?
Hi, I woould like to know I placed a product in my Products Page, and I placed 3 more photos in the product gallery. However, when I moved my mouse over to click on those product gallery photos, they do not expand into the larger version. Its stays at the 1st picture I uploaded. Can you advise what I can do next? Thanks.
Sorry I logged in to the wrong acct to ask the qn. Pls ignore
Hi,
Please submit a support ticket here from the account where you purchased Flatsome.
Follow Icons – Gap/Spacing. Can you please advise how to increase the gap/spacing between the follow icons? What is the CSS entry? Thanks!
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
why am i getting Failed to get accounts. Network Error on instagram integration
Hi,
Can you submit a support ticket here?
i got the below reply!!! Hi Elshaheen,
- This is an auto-generated message -
Unfortunately, the system found your license support entitlement to be expired. Kindly extend your support time limit and create a new ticket.
Ticket status (110176): Closed
i am not asking for support, i am asking why am i getting this error!
I have an importer and I want to sell vehicles, electrical appliances and agricultural machinery on my website, I want to have the 3 stores with an individual section on the same page, that is, in the main menu there will be 3 sections | VEHICLE STORE | APPLIANCES STORE | AGRICULTURAL SHOP | When I enter each of them I will have a custom store with different colors than the other 2 stores, but I can enter any of the 3 stores and add things to the shopping cart and make a single payment.
Hi,
Can you submit a support ticket here?
I’ve bought many themes over the years, and Flatsome hands is the best WordPress theme I have ever used. Literally no matter what the type of site you want to build it can do it. I highly highly recommend it!!!
Thanks 
Hi
Just wondering if you can create separate headers for different pages. As an example, we are using the full-width page template for a landing page but want to show a custom header with different navigation on it to the main site.
Can this be done?
Thanks
Jamie
Hi,
It’s only possible with custom coding for now.
Hi, can this theme be used to ‘host’ multiple vendors to sell their products? Essentially I’m looking for an Amazon.com replica.
Hi,
You can use Dokan or WC Vendor with Flatsome.
Hi, Do you plan create a Opencart Flatsome theme ?
I will buy it, instantly
Hi,
Unfortunately we don’t have such a plan.
Hello, how can I do so that the search does not show the products out of stock?
Hi,
Can you submit a support ticket here?
Activating the sticky section creates a black screen on mobile. The sticky section is only Visible on Desktop but it leaves a black screen on mobile.
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Hi, submitted a support ticket. I had to write a comment as it takes longer for you to reply to tickets. Please reply as soon as you can. Thank you!
We answer support tickets in 2 business days. You’ll be answered soon.
It’s funny how you can reply to comments instantly but need 2 business days to reply to tickets which are PAID support? This is a joke
Sent tickets are answered in submission order and as quickly as possible. 2 business days is the maximum duration. There is no relation between responding to the comments here and the support system, so such comparisons won’t be fair. Thank you for your understanding.
Online shopping is good and it is time saving, selection very easily and not is continent to busy people,handicraft persons any online shopping is very helpful to people’s. babashoppify
Can FlatSome generate cifferent font sizes based on device size?
Hi,
Yes, Flatsome is a fully responsive theme. You can also set the font size of some elements like text-box individually for desktop, tablet, and mobile devices.
I am looking to buy your product but I have a couple of questions: 1. I noticed that your navigation is only one deep. Can it be two or more levels? 2. Is there a way to change the size of the blocks in height?
Hi,
- You can use Ubermenu or Max Mega Menu plugin for more advanced menu designs. Both are compatible with Flatsome.
- Section and Banner elements have a height option.
thanks
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