28330 comments found.
Good afternoon. Please tell me how to remove the UX Builder tab from the product page?
Hi,
It’s hard coded and only can be removed with custom coding.
Hi, What the latest link to the doc for contactform 7 newsletter popup on Flatsome? Thank you
Hi,
Thanks for letting us know that. We’ll update the doc very soon. For now, please use a Contact Form 7 shortcode instead of Ninja Forms.
OK alright thank you
standard woocommerce shortcode does not work for new product categories IDs after the theme update, only using [ux_product_categories] which is only for this theme.. I think there is a broken code here..
the older shortcodes before theme update are running fine, only the new ones are not showing
solved the problem, cheers 
Hi,
Thanks for letting us know you solved it
Is it possible to make WooCommerce shop and category pages full-width?
Hi,
With custom CSS, yes. Also you can make the entire website in full-width including Woocommerce pages without using CSS.
Good afternoon, on a variable product, can we hide the grey line below the drop downs on the front end? Also, I want to hide the variation price that shows with a variation is selected, because the primary price is the same for all. Thank you!
Hi,
Can you submit a support ticket here?
When i add to cart, i can not see cart, not sure where it is, can you help
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
key deregister
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
Good morning, I would like to create a marketplace using Flatsome theme with module WC Marketplace. Are there any limits about products number? I plan to have about 400 vendors and about 40000/50000 products… Is your theme able to face with this situation? Thank you
Hi,
Flatsome is just a theme. That situation is about your web server capacity.
Hi, trying to add the same background image to the header and main of my site.
When I do this though it repeats the image, which I do not want? Any advice…. main, header { background-image: url(‘image’);
background-repeat:no-repeat; background-position: center; background-size: cover;
}
Did you try to add !important state to your codes?
I am getting this after update today to the newest Wordpress/Woocommerce relases “Szczegóły błędu
Błąd typu E_ERROR został spowodowany w linii 50 pliku /home/users/allco/public_html/wp-content/themes/flatsome/inc/admin/kirki/kirki.php. Komunikat błędu: Uncaught Error: Class ‘Kirki_Controls’ not found in /home/users/allco/public_html/wp-content/themes/flatsome/inc/admin/kirki/kirki.php:50
Stack trace:
#0 /home/users/allco/public_html/wp-content/themes/flatsome/inc/admin/admin-init.php(33): require_once()
#1 /home/users/allco/public_html/wp-content/themes/flatsome/inc/init.php(188): require(’/home/users/all…’)
#2 /home/users/allco/public_html/wp-content/themes/flatsome/functions.php(
: require(’/home/users/all…’)
#3 /home/users/allco/public_html/wp-settings.php(508): include(’/home/users/all…’)
#4 /home/users/allco/public_html/wp-config.php(90): require_once(’/home/users/all…’)
#5 /home/users/allco/public_html/wp-load.php(37): require_once(’/home/users/all…’)
#6 /home/users/allco/public_html/wp-admin/admin-ajax.php(22): require_once(’/home/users/all…’)
#7 {main}
thrown”
I just updated Wordpress/Woocommerce and Flatsome to the newest relases and got this. Ho to fix that ?
Hi,
It seems there are some missing files. We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
I have uploaded it again and will check tomorrow if my hosting will send me again this warning, thanks
How to add pagination for blog posts option in page UX editor ?
Hi,
There is no pagination option for the Blog Posts element for now.
How do you make the logo the full width of the screen please?
Hi,
Can you submit a support ticket here?
Hi great theme thank you. I would like to use a font for all my main text that isn’t in the list, Futura Book, I’ll need to purchase it. Can anyone recommend a plugin I can use to import the font, that would be compatible with Flatsome please? Thank you
Hi,
Please take a look at this doc.
Thank you very much. The Use Any Font plugin page says no css knowledge required, yet on the document you linked it says to add CSS to a number of fields first. Can you confirm either way whether I have to add CSS first please? I don’t know how to so I would have to pay someone to do it. Thank you again.
You can enter the CSS codes into Flatsome>Advanced>Custom CSS -> All Screens.
Great sounds simple enough! I’ll back it up first ☺️ Many thanks for your time and help.
Hello! Do you have in plan, for the next 10 years, to make the damn sticky header just sticky, without cartoonish animation like jump, bump etc? Thank you for selling the unfinished and unsupported theme.
Hi,
Our developers prioritize adding the highest voted features. The feature you requested has only 13 votes so far. You can check it out and vote here.
hello, I asked for support a week ago, but got no solution for my issue. Ticket ID 109949
Hi,
I’ve sent an urgent request to our Help Desk. It’ll be answered very soon.
Documentation link is broken https://uxthemes.helpscoutdocs.com/
I need to use Yoast in a page where I use the UXBuilder. The count tool of Yoast counts the UxBuilder code, I need to scape this words. How do I do this?
Hi,
Our documentation link is https://docs.uxthemes.com
Most of page builders (including Wordpress) use shortcodes. So, you need to contact Yoast support and ask if it’s possible to count the words generated by shortcodes.
Hi,
Yes, it’s absolutely possible. Please take a look at this sample layout.
Yes but this design is not this: https://flatsome3.uxthemes.com/demos/shop-demos/big-sale/ I want to know, can I transform this theme to dark? Thanks
Yes, you can.
Hi.
This template called my attention because I saw a lot of good page models, like product pages for example. Today I’m using DIVI, but it is hard to get a good result with it.
But I have a question: my website is a marketplace and it turns everything more complex.
Before by the theme, I’d like to know if it was tested/used in a marketplace.
My website uses YITH Multivendor plugin.
The address is https://vivaovinho.shop
My main concerns are:
1. In the products we have the vendor information. This information is showing on product list pages and in the individual product page.
2. On the cart page we have multiples shipping information.
Could you please inform there is a website where I can see this working?
Regards.
Hi,
It shouldn’t be a problem using multiple shipping options but we haven’t tested Yith Multivendor yet. It may need some tweaks. Can you join our official Facebook Communityand get the opinions of our users about that? I’ve seen some users already use it on their websites.
Hi,
Thanks for your answer. I already asked for the Facebook Group.
Regards.
Hi Author, Thanks for the wonderful flatsome multipurpose theme. Is it possible to possible to provide me with an HTML template as I wanted to buy one? Please let me know as I need an HTML template only.
Hi,
Flatsome is a Wordpress theme. It doesn’t come with HTML templates. Pages are created dynamically via PHP.
good day. i got problem with product images, its not clearly like transparent or somthing, please i need your help
Hi,
We see that your support period is still active. Can you please submit a support ticket here?
Our support team will be happy to assist.
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