19067 comments found.
Hello i’m trying to vertical align some of the links in the main menu (nav header) on demo BEBAR, i have some links on 2 lines, other on 1 line and i cant vertical align them. Thanks
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hello,
I’ve removed license on my Localhost, then I register it again on my Live Site, but it doesn’t work. “Purchase code already used. Please deregister purchase code and remove theme folder on: Localhost”
Please help!
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thank you. I’ve solved this issue.
You are welcome 
Hey there, I would be very happy if you would develop another search and replace tool for content also, not only URLs. It’s hard to do changes on big websites and I have to edit every single page manually 
Hey,
at this moment, our “to do” list is pretty huge but if become smaller, we will consider your suggestion as well.
Best regards,
Muffin Group team
Hello! Is it true that you have 30days money back policy? Or can you give access to an admin demo? Thank you
Hey,
yes, we do have 30 days money back policy according to EU law. Reference to 2nd question, no, we do not have any admin demo.
Best regards,
Muffin Group team
All of Betheme’s image features, portfolio, slides, do not offer a thumbnail option for lightboxes. This is not good for “serve scale images”. In image gallery, the size option creates horrible compression with no room of control.
Please advise.
Hi,
we do not generate different sizes of images for each possible item because that way, Media would contain lots of images and this is not most customers wants. We may consider it as additional feature in the future.
Best regards,
Muffin Group team
Hi, I would like to deregister the purchase code but the domain name is gone so I can’t access the area that says deregister. I still have the files on the main cpanel, how do I deregister so that I can register the license?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thank you, this was PERFECT!!!!!!!!!!!!
You are welcome!
How can I (or you) change social media icon for Medium.com? I’m running latest version of theme but medium.com logo still old one.
Hi,
we do not have this icon included into theme at this moment but we will consider it while future updates of course, thank you for suggestion.
Best regards,
Muffin Group team
How do I unregister a site if I let the site go? I used the theme a couple years ago but have since deactivated it and the hosting – so nothing exist but the product key is still registered to that site libertycredit.repair?
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, is it still not possible to add tags to Portfolio? This is limiting the use of your theme. (I see that many are asking for…)
Hi,
at this moment, we do not have such feature but it is on our “to do” list.
Best regards,
Muffin Group team
Hi, fine to hear that. Is the possibility to insert more featured images in blog and portfolio also on your „to do“ list?
Right now, the list is pretty huge but we may consider it too when all points from the list would be done.
On one page I’d like the top muffin builder content to slide under the header/menu/logo area, but I can’t seem to get that to work here:
https://rootraiders.com/home-3/This is possible right?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Sure, just sent.
Thanks, we will send you more details as soon as we check.
I am migrating the website to another server and I am not exporting all the custom theme settings, how should this import be done in order for it to fetch everything correctly? Thank you
I am viewing it locally and it does not export the contents, the pages are empty
Hey,
for complete site migration, we strongly recommend to use Duplicator plugin. It’s pretty easy in use, quite fast and migrate complete website with its all settings, media, content, etc.
However, please remember to de-register the license before moving the website and when it’s ready, register on a new location.
License, can be easily de-registered under BeTheme > Dashboard section. All you have to do, is click on Deregister Theme button. Anticipating the question, you won’t lose any settings or content due to license de-registration.
Best regards,
Muffin Group team
Hi,
By pasting my Google analytics code in the SEO-GENERAL-GOOGLE CODE section, I will be able to get insight into the analytics of my site?
Hi,
Google Analytics code should be pasted into BeTheme Options > SEO > Google | Analytics field. It would connect your site with GA and all data about visits, etc would be available in your Google Analytic’s panel.
Best regards,
Muffin Group team
Hello, I can’t access the support area because it doesn’t recognize Themeforest’s username. How can I log in?
Hi,
your account been registered on support forum in August 2019. If you forget your password, please send us private message via contact form on the right hand side at https://themeforest.net/user/muffingroup#contact and we will help you.
Best regards,
Muffin Group team
Hi:
We have a website with the theme in version 16.1, we want to update the version to the latest 21.7.2 which we see is compatible with elementor.
We want to know what actions are required to convert the current content to elementor.
We are looking forward to your response.
Thank you.
Hi,
as you can see, there is no “Purchased” label next to your nickname what means you did never bought this theme. If your client bought it, tell him to create account on support forum and post your questions there.
Best regards,
Muffin Group team
Hi.
I understand, but theme is bought by a previous provider from my client.
We are going to buy the theme, but we would like to know if you can give us an answer to the question we asked you.
Thank you.
If you ask about Muffin Builder migration to Elementor, this can not be done with something like magic button. This is technically impossible. To migrate content from one builder to another, you have to do it manually.
Hi! i am trying to register website its giving this error “Your server is blocking connection to API server api.muffingroup.com Please contact your hosting provider.” I contacted hosting they have no issues at their end
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi! I am interested in your theme but before purchase I need to know a few things: 1º.- Is it possible to add shortcodes or something like that in every pre desingned website? For example, choose one desing and customized it. 2º.- On the “team section” is possible to put a random order of the team, I mean, That the order of the team members changes every time I reflesh the page.
Thanks a lot
Hi,
1. Yes, you can choose any pre-built website you like and customise it to your own needs of course.
2. No, we do not have such feature for team members included.
Best regards,
Muffin Group team
Hi , Can we add Sliding Images on Header (Slider ) in your pre-built websites. Because there is fixed image on all pre-built websites
Hey,
yes, you can do this with Slider Revolution plugin which is bundled with the theme.
Best regards,
Muffin Group team
Hi, I have a pre-sales question(s). I really like the lab3 pre-built website and would like to go with that style but - which page builder did you use to put it together? - can you use more than one page builder on a page as I’d like to add a basic job listing section (in a column) on page and a button carousel and Post carousel - what slider works with that theme? - is there any support if I get stuck customising the theme?
Hope you can help answer these questions which will help me decide if I buy. Thanks.
Hey,
BeLab3 pre-built website been made with Muffin Builder. If you want, you can use WPBakery Page Builder along with Muffin Builder but we definitely recommend to use one builder at the same time.
Best regards,
Muffin Group team
Hello!
Is there any way how to display a list of posts like on this example https://bit.ly/2LWAsSP. I need only a list of hedlines of posts.
Hi,
we are sorry but there is no such item included into theme.
Best regards,
Muffin Group team
Hi, just wondering why all new themes are built with Elementor ? Is there an option as I dont want to learn a new editor now after several years of working with your themes. Tom
Hey,
we have built few pre-built websites with Elementor because we recently got many request about that from customers. Please note that we did not stopped supporting Muffin Builder. We have many new demos based on Muffin Builder in queue and they would be available for download soon
Best regards,
Muffin Group team
