Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Every time I try to contact you the box disappears before I can send it. So I am writing here. The support system is not good. I cannot get my ADD TO CART buttons to show on the shop page for the products. I have tried every configuration and a new install. Also, I have requested to be added to the forum on Facebook, but nothing. Don’t offer support that people cannot get to/

Hi,

You haven’t submitted any tickets yet. We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Please also take a look at this doc to check how you can submit support tickets correctly.

Question, what’s the different with the $59.00 Theme to those $3.99 Theme? Site offering ‘full theme option’ or $3.99 said the buyer can access all the feature of the theme however there will be no customer support or something.

Hi,

The sellers other than Theme Forest sell Flatsome illegally. This page is the only authorized page you can buy Flatsome with a valid license and support. Others steal Flatsome and many of them inject malware into the codes.

When will Flatsome theme support the woocommerce blocks. When I add the checkout block it doesn’t show any payment gateways

Hi,

That’s a new feature and our developers are working on it.

I Know i have support expired, but i have a small question.. on the maintenance page i added a newsletter but it is not submitting the form? is there anything i need to change?

Hi,

Contact Form 7 doesn’t work while Wordpress is in maintenance mode.

Hello, I want to set a shoes store. I need to show availble sizes of the shoes on shop / catalog / archive pages. I can not find any demo that shows attributes anywhere else but the product page. Will I achive this any way? Or is the theme compatible with a plugin that will do this? And also what filter plugin works well with your theme?
Regards, Dominik

Hi,

Can you take a look at this doc? This plugin may help you to achieve that.

hi guys, i have lost my mind i cant setup paypal anymore: what PayPal IPN url do i use for setting up paypal?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Guys can I get help with the search function of my site please?

It comes up below the box when I type in something into the search box.

But when I hit enter it goes to the blog page? – Can I disable the enter button on the search?

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Hello! Love this theme. How many columns does the drop down menu support? You show 3 horizontal columns in the drop down menu but we need about 6 or 7 due to our product range.

Hi,

You can use many columns in the dropdown menu as long as the screen size allows it. If you plan to build a complex menu, you can also use Max Mega Menu or Ubermenu plugin. Both are compatible with Flatsome.

Thanks!

Good afternoon. Please tell me how to remove the UX Builder tab from the product page?

Hi,

It’s hard coded and only can be removed with custom coding.

Hi, What the latest link to the doc for contactform 7 newsletter popup on Flatsome? Thank you

Hi,

Thanks for letting us know that. We’ll update the doc very soon. For now, please use a Contact Form 7 shortcode instead of Ninja Forms.

OK alright thank you

standard woocommerce shortcode does not work for new product categories IDs after the theme update, only using [ux_product_categories] which is only for this theme.. I think there is a broken code here..

the older shortcodes before theme update are running fine, only the new ones are not showing

solved the problem, cheers :)

Hi,

Thanks for letting us know you solved it :)

Is it possible to make WooCommerce shop and category pages full-width?

Hi,

With custom CSS, yes. Also you can make the entire website in full-width including Woocommerce pages without using CSS.

Good afternoon, on a variable product, can we hide the grey line below the drop downs on the front end? Also, I want to hide the variation price that shows with a variation is selected, because the primary price is the same for all. Thank you!

Hi,

Can you submit a support ticket here?

When i add to cart, i can not see cart, not sure where it is, can you help

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

key deregister

Hi,

We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

Good morning, I would like to create a marketplace using Flatsome theme with module WC Marketplace. Are there any limits about products number? I plan to have about 400 vendors and about 40000/50000 products… Is your theme able to face with this situation? Thank you

Hi,

Flatsome is just a theme. That situation is about your web server capacity.

Hi, trying to add the same background image to the header and main of my site.

When I do this though it repeats the image, which I do not want? Any advice…. main, header { background-image: url(‘image’);

background-repeat:no-repeat; background-position: center; background-size: cover;

}

Did you try to add !important state to your codes?

I am getting this after update today to the newest Wordpress/Woocommerce relases “Szczegóły błędu

Błąd typu E_ERROR został spowodowany w linii 50 pliku /home/users/allco/public_html/wp-content/themes/flatsome/inc/admin/kirki/kirki.php. Komunikat błędu: Uncaught Error: Class ‘Kirki_Controls’ not found in /home/users/allco/public_html/wp-content/themes/flatsome/inc/admin/kirki/kirki.php:50 Stack trace: #0 /home/users/allco/public_html/wp-content/themes/flatsome/inc/admin/admin-init.php(33): require_once() #1 /home/users/allco/public_html/wp-content/themes/flatsome/inc/init.php(188): require(’/home/users/all…’) #2 /home/users/allco/public_html/wp-content/themes/flatsome/functions.php(8): require(’/home/users/all…’) #3 /home/users/allco/public_html/wp-settings.php(508): include(’/home/users/all…’) #4 /home/users/allco/public_html/wp-config.php(90): require_once(’/home/users/all…’) #5 /home/users/allco/public_html/wp-load.php(37): require_once(’/home/users/all…’) #6 /home/users/allco/public_html/wp-admin/admin-ajax.php(22): require_once(’/home/users/all…’) #7 {main} thrown”

I just updated Wordpress/Woocommerce and Flatsome to the newest relases and got this. Ho to fix that ?

Hi,

It seems there are some missing files. We see that your support period is still active. Can you please submit a support ticket here?

Our support team will be happy to assist.

I have uploaded it again and will check tomorrow if my hosting will send me again this warning, thanks

How to add pagination for blog posts option in page UX editor ?

Hi,

There is no pagination option for the Blog Posts element for now.

How do you make the logo the full width of the screen please?

Hi,

Can you submit a support ticket here?

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