26866 comments found.
I’m currently weighing out options on how I’m going to rebuild my site. If I activate my theme on my staging site then later decide to change to another staging site (and delete the other one) when a developer steps in, will this affect my ability to reactivate the theme?
Hello,
No, this case will not affect the theme. Normally, the Envato policy allows using a theme only on one install. You can, however, use the theme on a sub-domain if you plan on creating a testing site, but if we are talking about totally different sites with different content, then only one theme per install is legally allowed.
All the best! Catalin L.
How do I stop the auto-loading of multiple posts on the single post page for the Medicine Pro theme? I have tried using the TagDiv editor to edit the single post template, but I see nothing on the template that allows for changing this. I want only one post on the single post page.
Hi,
The infinite load can be disabled by editing the cloud post template used with the composer https://tagdiv.com/infinite-loading-for-single-posts/ You can disable it if its not needed https://prnt.sc/stg9lw
Thank you! Simion C.
Thanks, man. It worked!
If i am using TagDiv slide gallery in yoast seo under SEO analysis my keyword density is showing way to more beacuse Tagdiv gallery slider shows Alt tag in post…which is bad for SEO. Is there any way to change Gallery slider’s setting to not showing alt tag in post. Thank you and sorry for bad English.
Hi,
The slide gallery will indeed load the alt for the images, if they are set. There would be no setting at the moment to stop the gallery from loading them, unless maybe making modifications in the gallery code. Sorry for the inconvenience.
Thank you! Simion C.
Hi. I’m having a problem with MegaMenu(https://forum.tagdiv.com/menus-newsmag/) on Newspaper 8.5. In my menu I have a category with approximately 43 items, considering category and subcategory. Some category/subcategory are not been showed at the menu. I would like to know if MegaMenu has a limitation about the number of category/subcategory that can be showed.
Hi,
By default there is a limit in the mega-menu, I believe of 30 sub-categories. For default header templates it can only be changed in the theme code. The default header templates also don’t have layout options. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
Ok. If I had to change this in the code, in which file I have to apply this modification?
Hi,
The limit for the sub-categories in the mega menu is set here – https://www.screencast.com/t/OuhytroUo6wp so it should display a maximum of 30 sub categories in the menu. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
Thank you!
Hi. I changed the value to 50 and, even so, the system still is showing only 30 categories/subcategories. There’s another way to change this behavior?
Hi,
Also, you can try to add the value in the TD Composer field from here -> https://prnt.sc/sx8bj2 Check how it goes.
All the best! Catalin L.
Hi! Thanks for the answer. What is the name of the page/item where the Mega Menu is configured? How can I find the page on my Wordpress to edit the Mega Menu?
Hi,
The name of the file where this is created is named td_config.php as you can see here -> https://www.screencast.com/t/OuhytroUo6wp Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ where you need to provide more details about your problem and we are ready to help you.
All the best! Catalin L.
Presales question.
Hi, i wish to apply this theme to existing blog, is the 1 click demo installation will work to existing blog? Or it will only work on new installation?
Hi,
You can install the demo you want from the available ones https://demo.tagdiv.com/select_demo/ -> https://forum.tagdiv.com/installing-demos/ Then you can customize the demo with your own posts, menus, logos, etc. We will provide assistance https://forum.tagdiv.com/forum/newspaper/ Please let me know if you have more questions.
Thank you! Simion C.
I have this error: “ReferenceError: td_get_template_directory_uri is not defined” on /wp-admin/customize.php and nothing showed in the right panel. Can you help me ? Thanks.
Hi,
We could take a look at it. You can send us an email at contact@tagdiv.com and provide admin login. Mention how we can see this issue, or where exactly it is happening.
Thank you! Simion C.
newspaper is the best and very good theme, I bought for the web site https://www.gyanipandit.com/
Hi,
Thank you for the appreciation, please let us know if you have questions. We will try to help.
Thank you! Simion C.
i think any bugs on mobile version, on navigation… you can use chrome browser in your phone, try view demo and just click navigation… and see, menu can’t view… but can load layer menu if we click button search… lets try sir…
Hi,
I don’t quite understand what you are referring to. Is there a problem using the theme? If that is the case, please create a topic in the theme support forum and mention some more details about it, we will check. Let us know.
Thank you! Simion C.
dark mode mobile version
Hi,
Thanks for your suggestion! I have added to our list of improvements but please note that we cannot say for sure if it will be or not implemented in the future updates. If you like the black version, please note that we have a demo using that style, as you can see here -> https://demo.tagdiv.com/newspaper_black_pro/ -> https://demo.tagdiv.com/newspaper_black/
All the best! Catalin L.
I am using Visual composer. How can I remove “continue to category” test appearing and overlapping my titles
Hi,
I believe you mean the block header template https://demo.tagdiv.com/newspaper/block-header-12/ You can change that to a different style. It can be done in the theme panel block settings https://prnt.sc/sst4lf If you have more questions please create a new topic in the theme support forum, we will try to help.
Thank you! Simion C.
How to add a large banner that will be displayed between the main menu and pages and articles? Google AdSense adds such banners automatically, and I’d like to add them in the same place. Screen:
https://ibb.co/sjMDVNQHi,
Please note that you have to set up your Header Style (use the Header Cloud Template) through adding a new ROW and stretched it as you wish and then add inside it an Ad Box which can be customized by yourself, like this -> https://www.screencast.com/t/l1BYRdcxSLj -> https://www.screencast.com/t/4NHof4N0 If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
Hi, I’d like to know what happened to “More Articles Box” in latest release ?
Hi,
The More Articles Box has the same functionality as you can see in our guide from here -> https://forum.tagdiv.com/more-articles-box/ If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
No, I meant “More Articles Box” isn’t available on latest release, I checked the POST SETTING option, but couldn’t find it . . Using “default Pro” demo .
Also the “Instagram” option in “Social Counter” doesn’t work , it’s not showing any counter result after entering ID in every possible format.
Hi,
Please note that our More Article Box is only present on the latest version of the theme and it is working fine, as you can see here -> https://www.screencast.com/t/9ZUHI3TnqkUZ Please make sure that you have enabled it from the Theme panel, from here -> https://www.screencast.com/t/nrnEmcyU For more details about that feature, please check here -> https://forum.tagdiv.com/more-articles-box/ Regarding on Instagram, please make sure that you have set up your Insta Account with our theme according to our guide from here -> https://forum.tagdiv.com/instagram-widget/ If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
Hi, I’m using latest version 10.3.4 , but such option doesn’t exists. Please check this screenshot: https://www.upload.ee/image/11858765/2020-06-11_082659.png .
Hi,
Please do not forget to enable the Standard Pack plugin in order to have this functionality.
All the best! Catalin L.
Hi! Does your theme supports WooCommerce Membership? It can be used with a Wordpress Multiple Themes plugin? I already have a site with a Newspaper theme and also I would like use yours for my video gallery. I would like use the demo https://demo.tagdiv.com/newspaper_video_news_pro/ for show my Vimeo videos. I already have Newspaper 8.5 installed on my Wordpress.
Hi,
Thank you for using our theme! Please note that if you want to use the PRO demos you have to update the theme to the latest version of it which is Newspaper 10.3.4. Only the Woocommerce plugin was tested with the theme and it is working very well with it. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
Ok. For update to 10.3.4 version I need to buy a new license or can just download this version from my account? I have other question, does this theme has any integration with Vimeo?
Hi,
Thanks for using our theme! Once you have purchased the theme, please note that you have unlimited access to each theme update. You don’t have to buy anything. Our theme has an option for Vimeo Playlist and for more details about that, please check the guide from here -> https://forum.tagdiv.com/video-playlist-2/
All the best! Catalin L.
Ok. I’ll update to the last version. One last question. I can use both demos layout, Newspaper and Vimeo News (https://demo.tagdiv.com/newspaper_video_news_pro/) on the same Wordpress instalattion, through Wordpress Multiple Themes plugin (https://wordpress.org/plugins/jonradio-multiple-themes/)?
Hi,
Yes, you can use our demos in that way.
All the best! Catalin L.
how do i add 3rd party shortcode in the end of posts? please give me the file name and path…
Hi,
If you want this, you have to use the Single Cloud Template and add at the bottom of your post content the Single External Shortcode element, like this -> https://www.screencast.com/t/oe2MpfE40oB If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
I’m setting the theme up for the first time. I enabled “unique articles” in the homepage but still seeing many duplicates. Any idea of what I might be doing wrong?
I see the duplicates in the “Latest Article” section, using the “Posts Loop 2” element
Hello,
Thanks for using our theme! If you want to achieve better theme results using the Unique Articles on the page, please do not use any Block with pagination on your page. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
Hello please how can i remove authors bio box from below my post. i deactivated it from themes panel but its still shows on my posts
Hi,
If you are using the Cloud Template Library, please note that you can do that from the Single Template Library through accessing the Author Box element. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
Hi we really like your theme. Last update deleted all settings in the theme panel (www.kaiserwinkl-aktuell.at). Is there anything I can do about it?
Hi,
There were some similar reports from a few users that updated via the automatic update. You could restore a theme panel backup if that happened https://prnt.sc/ssd3ga Or restore a website backup and update again by a different method.
Thank you! Simion C.
Thanks for solving this issue.
Can you tell me if I have a solution to show in the Blog page all the Category of my Blog?
I can explain better. In this page https://abs09.hizaman.com/blog/ I want to show all the category of my blog. Is possible to show a filter with all the category? Please see the image below.
https://prnt.sc/sqou6s These are all my category: https://prnt.sc/ss79fuI want to add all the category in blog page. Is possible?
Is clear my request?
Hi,
The WordPress default blog page cannot be edited with the composer, only a static page can be https://forum.tagdiv.com/homepage-how-to-build-and-set-it/ So you would have to use a page built with the composer for example, in order to add widgets or elements from it in the page. If you need help or you have more questions please try and use the theme support forum, and we will try to help. Let us know.
Thank you! Simion C.
Hello. I think there is some issue with the YouTube block. I have been trying to add one on the homepage. Followed all the instructions given at the help page (created API, added channel ID etc) but it still keeps on showing this error… Video playlist: Channel ID field is empty. Configure this block/widget and enter a youtube channel id
also, now also the Instagram widget keeps on showing the old images (i asked about the same earlier too but it does not work).
i have the latest update of the theme installed.
What should i do?
NOTE: Yes i know i should post this on the support forum but you guys don’t allow asking for help on the forum without renewing support. But this is related to some glitch in the theme itself.
Hi,
We could take a look at it, you can send us an email at contact@tagdiv.com and providea link to the website and admin login. It should work fine if the API key is entered and has no restriction.
Thank you! Simion C.
Why i cant display ads in pulses pro demo on “top article” “inline” and “botom”? regards!
Hi,
The demo you mention uses a cloud post template. This means the ad codes must be entered in the composer while editing the template https://prnt.sc/ss711a If you entered them there the theme will load the ad codes. Then the ad provider should deliver the ads.
Thank you! Simion C.
