19067 comments found.
Hi. How do i edit the project page for portfolio? I do not see any of the default images or text when i click edit page. When i click edit with WPBakery the default images come up but i don’t know how to use WPBakery.
Hey,
single portfolio pages can be managed under Portfolio section that is located on the left side in main WP dashboard. If you do not see it, please make sure that you did not disabled it under BeTheme Options > Global > Advanced > Theme Functions section.
Best regards,
Muffin Group team
I found it, but when I upload some of my images and videos its says Deleted Permanently.
Can I turn the thumbnails to a YouTube link that plays on the site?
Either Deleting the media or its coming up blank
I was able to edit the thumbnails, how do I edit the media after clicking on the thumbnails. Don’t see anything
Not really sure what you would like to do exactly. Please provide further details so we can help you.
Trying to add media to the My Projects page through the Portfolio tab. When I click on the portfolio tab I am am to edit the thumbnails. When you click on the thumbnails it takes you too where a project or video is. I want to add media to that page but don’t know how, was only able to edit the thumbnails. And I was also asking if I can add a YouTube link to one of those windows after clicking on the thumbnail.
Maybe it would be easier if you can provide screenshots/video of what you would like to do because we still do not understand what you would like to do exactly.
your latest update has added a new css rule ( box-sizing: inherit;) which messes up all the content that i have already created , is there a way to disable it on the entire website.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may check what and how messes up. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello Team,
Thanks for the great theme. Iam using wine demo. I have issue on mobile view with slider in home page & backgroud image on header in rest of page… can it be responsive?? Can you help me for same issue
Thanks & Regards.
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
HI Support team,
We have purchased theme few time ago, The issue is that, Now we can not able to update some plugins like Slider Revolution, WPBakery Page Builder and LayerSlider WP. Could you please advice on it?
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi – I deregister purchase code and remove theme folder from my old site, as I am moving this theme to a new site. I still get the error when trying to register it. Please help.
Thanks
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Thank you so much. This worked perfectly! You guys are simply the best!
You are welcome! 
I am so happy for your decision of making BeTheme compatible with Elementor. Love you guys.
Thank you
Hello, there’s any way to change the color on the single product page?
Hi,
which color would you like to change on single product page?
Best regards,
Muffin Group team
Hi, thanks for your answer, I would like to change the background color of the header on the woocommerce pages (or at least on the single product page). In the other parts of the website it must be transparent, but since the body background is white on the product pages I can’t see the logo and the main menù. Thanks again for your help
In such case, please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
hi, here’s the link to the website: www.caseificioallegro.it and this is the ecoomerce page where I would need a dark brown header background: http://caseificioallegro.it/carrello/ thanks
This page is empty. Please confirm, if what we wrapped in red rectangle, is what you would like to change—> https://pasteboard.co/JbeLfgI.png
Yes it is, but it should be full screen
Ok. To set background color for transparent header on woocommerce related pages, you have to use the following css declaration:
.woocommerce-page.header-transparent #Top_bar {
background: #392b1c;
}
Done! It work perfectly on the single product page ( http://caseificioallegro.it/prodotto/parmigiano-reggiano-stagionatura-12-mesi/ ) but not on the processing order page, I mean cart and checkout page. There’s any other code I should add? Thanks again for you time, SUPER CUSTOMER CARE
Please try the following css declarations as well, hope this helps. If not, we need link to each page where it does not work.
.woocommerce-page #Top_bar, .woocommerce #Top_bar, .woocommerce-cart #Top_bar {
background: #392b1c !important;
}
ok, apparently I was wrong.. the single product page is ok becuse of this style:
.single-product #Top_bar{background-color: #150001 !important;}
if I remove it even with the code you gave me it is not working anymore, other pages are not working at all. I’ve tried to create single cssforeach page like this ones:
.woocommerce-page #topbar{ background-color: #150001 !important;} .woocommerce-cart #topbar { background-color: #150001 !important; } but for some reasons they are not working.
here’s the list of the page where I would need the dark background: http://caseificioallegro.it/carrello/ http://caseificioallegro.it/checkout/Once the store will be fully configured I will check for the other pages
Many thanks
The custom css we gave you above works on our side as we did checked it. Anyway, if it does not somehow work on your end, please try the following one:
.woocommerce-page.header-transparent.ab-hide #Top_bar {
background: #150001 !important;
}
Dear betheme crew, i need your help. Maybe you have a solution for my project. It is about the vertical menu “Creative: Always Open”.
One of the menupoint is longer then the menu area.
So this menupoint needs 2 breaks.
I used
by creating the menupoint under design -> menu.
So my problem is, the distance of all menupoints and the menupoint in 3 lines is the same. I need the line-height of the menupoints in 3 lines shorter.
Maybe like this:
Home
Menupoint 1
Menupoint with long text
Menupoint 2
So the line-height of the “Menupoint with long text” is smaller then the distance of the separate meneupoint.
Do you have a solution for it?
Thanks in advacne. And very great theme!!!
Lulu
Hey Lulu,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Hi, can I use this theme for one webiste only or can I use it for more websites? Thank you.
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
my licence key stopped working. It worked before when trying some examples of websites. Now it isn’t working and can’t update my website
Hi,
please send us private request via contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look on the issue you’ve faced with. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi Muffin, I’m having an issue with a duplicate tag <meta name=”description” content=”My WordPress Blog”/>. I cannot get rid of it and in the Customization, I have replaced this information. I have Yoast and this tag is appearing twice so it’s affecting SEO as well as appearing in the search engine. See source here, lines 7 and 15 view-source:https://bcpizza.com/. I need to eliminate line 7. Please advise and thank you for your amazing support.
Hey,
if you use Yoast, you should disable built-in SEO feature under BeTheme Options > SEO section. There is Use built-in fields button which should be OFF.
Best regards,
Muffin Group team
Fixed it, thanks!
You’re welcome!
hello, is there any way Do not play (or load) background video on mobile page? I’d like to show video background for PC and image background for mobile.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on what you did first. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
never mind. I’ve solve the problem. I made two sections one for PC, another for Mobile. thanks anyway.
Great, thank you for the update.
Hi,
if you refer to the top bar, this demo has transparent header and only the default post that comes with WordPress installation. So, if you want to move the content of single post down, when header is transparent, you have to use custom css declaration:
.single-post #Subheader {
padding-top: 150px !important;
}
Best regards,
Muffin Group team
Hello, I tried using the theme, but it just didn’t work for me. I tried everything and nothing seemed to work and muffin builder was not what I was expecting at all. Super not impressed. But that’s not the real frustratiuon. I used the recommended deletion plugin to delete things before trying a ne demo pre-install which I did, but for some reason I think this infected / messed with my database because after switching to a new theme, all is fine, but the issue is saving posts, purchasing things when WooCommerce updates it’s DB, it’s just unbeliebably slow! Is there anything I can do to fix this? It’s quite terrible and cost me a LOT of time. I’d also love to get my money back on this if that’s possible since I am just not impressed. I really tried to love the theme and I am sure some others will love the theme, but muffin builder needs serious help and WpBakery is far superior in regards to usibility. Thanks.
Hi,
please send us private request thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may help you.
Best regards,
Muffin Group team
Hey Muffin! Can you help with CSS code to hide both the title and the footer in mobile-responsive modes? Unless that is available someplace in theme options? Thanks!
Hey,
please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
Best regards,
Muffin Group team
Here you go: https://highaltitudedetroit.com
Thanks.
2 more questions as we are still not sure about what you would like to do.
1) When you says, “title”, do you mean subheader? For example, Song Lists text with kind of red background on https://highaltitudedetroit.com/songlist/ ?
2) By footer, do you mean copyright or whole widgets section—> https://prnt.sc/sr1ktq ?
1. Yes, that is correct and 2. Entire footer, including widgets and copyright
Ok, thanks for the clarifying. To get rid of whole subheader and footer (including widgets) from mobile devices, you have to use the following custom css declaration:
@media only screen and (max-width: 767px) {
#Subheader, #Footer {
display: none !important;
}
}
Thank you for the help and for the awesome support!
Sorry, one more related question. For mobile users, I want to redirect to this page https://bcpizza.com/mobile instead of the home page. Is there any CSS or meta tags that can accomplish this?
Redirection to different url on mobile devices can not be done with custom css. For more details and solution, please navigate to https://www.google.com/search?client=firefox-b-d&q=How+to+redirect+Mobile+users+to+different+URL+wordpress
hey, i would like to buy betheme / beprint 3 for my digital agency.
can i import all the demo content easily? do i have to use elemantor? actually i don’t like to use elemantor. is there another option?
Hey,
BePrint3 been built with Muffin Builder so you do not have to use Elementor with this demo. And yes, you can import all demo content easily with our installator. For more details, please check documentation.
Best regards,
Muffin Group team
Hello. Which cache plugin do you recommend to use in betheme?
Hey,
on our pre-built websites, we use W3 Total Cache and the same one we recommend to use.
Best regards,
Muffin Group team
Hi again, my portfolio single pages shows all categories as a pulldown and this in not userfriendly. How could I switch them to plain text out of the pulldown? Like Category1, Category2 etc.
If there is a codesnipped or similar I’d need that to insert these categories into the page content on my own. Thank you very much.
Hey,
please send us more details like an example link to page, where is what you like to achieve and link to your own site where portfolio is, privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Is there cash for the license? I unsubscribed the license and deleted the topic from the subdomain, I wanted to activate it on the domain, but I get a notification that it is still active on the subdomain…
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hello, it doesn’t let me activate the ale theme, it tells me that the code is used by another domain, The code is used as a test in another domain. but it is no longer with that theme, I did what it asks me, uninstall the plugin and download the code. But he keeps telling me that it is not possible. How could I solve it? Thank you
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
