26687 comments found.
Hello,
Your latest update causes a bug which breaks the split screen slider by pushing down the slider from the top and adds the next slide’s image as the the header background.
You’re welcome to see it here—> https://www.knonameartist.org/
Thanks
Hi there,
Please check on your Page settings if you have set Always put content below Header, as well as you can always add this code to Qode Options > General > Custom CSS
.content {
margin-top: -100px;
}If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, absolutely love the theme!
One question though;
In my portfolio items, I use an external link, for instance; domainname.com/splendid
But the original portfolio item link(domainname.com/portfolio_page/splendid) is still working as well, and visible when someone searches for it, and for google probably as well.
Is there a way to make those pages invisible? While keeping the external links and portfolio items working on the portfolio page?
I look forward to hearing your feedback.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Having issues with the REV SLIDER for mobile. I have reconfigured the mobile settings, but the mobile IS NOT aligning as it should. ALSO – the video on the homepage leaves a TON of white space on mobile. This is site I am referring to: http://6mh.7c6.myftpupload.com/ PLEASE help.
Hi there,
Please check our article about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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I TOTALLY took all the steps necessary to get it to align for all devices. I am very familiar with the revolutionary slider. That being said – it DID NOT WORK. SO, what are the next steps?
Hi there,
Please submit a request at our help center and our support team will be happy to help, as they can check this on your end.
Thanks.
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how to deactivate? I’ve purchased the theme before and not using it for live website yet. There’s no domain or website with this theme. But I can’t register this. how do I register this code. There’s no way I can deactivate the formal one since there’s nothing connected website with this code and I don’t even have any domains.
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
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Hi there,
Thanks for taking an interest! You can read more about our PSD files as they can be provided upon purchase of the theme.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
Have these vulnerabilities been addressed in the latest update?
https://www.wordfence.com/blog/2019/10/open-redirect-vulnerability-patched-in-bridge-theme/Edit: Sorry I’ve just noticed they have been.
Hi there,
Glad that this is solved!
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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looks GREAT!
Hi there,
Thanks a lot, we are glad you like it!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, how do you edit the content in the vertical split slider in Team Building?
I found something but links are dead.
https://qode.ticksy.com/ticket/629164Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there! Guys i´m wondering if the demo named “PRODUCTS“ ( its a cosmetic product one page) is compatible with woocommerce?, because i´ve installed and when activate woocommerce gives an error.
(I´m having the demo version) depends of it if i buy it.
Hi there,
All our themes are compatible with WooCommerce plugin. It is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hello, I have bought the theme Bridge and installed this template, https://bridge259.qodeinteractive.com/contact-us/ but the contact form is not displayed. Should I install Elementor PRO to view it?
Hi there,
Have you installed the Contact form 7 plugin prior importing the demo content? Please install and activate the plugin, as this is probably the cause.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi Guys , since I have installed the latest update ,when I want to edit page i no longer see the bakery editor on top , there is just the visual and text button but i cant see any text in the field when i deactivate the VC bacery builder i see the context of the page in bac kend. i also tried to disable the bridge theme and than the VC bacery is forking fine . when i activate the bridge back the same problem =( i tried to reinstall everything but nothing help , is there some solution to fix this ? PS: i found out that when I install the W3 Total Cache everything works fine. but i dont want to have this plugin installed just because its fixing something what should work without it. Thank you
Roman
Hi there,
Possibly you do encounter issues if you do at this point use an outdated version of the theme or its plugins. You can read more about it on how to update the theme here.
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I love the demo called “Portfolio Alternating”. It appears that in the preview are 2 columns. In the live demo is only 1 column. Is that a mistake and adjustable? Can the portfolio be sorted by category?
Hi there,
You do have an option to set your columns in the portfolio list settings https://www.dropbox.com/s/wrijnx2jtaj2aiy/Screenshot%202020-06-08%2014.34.15.png?dl=0as well as you can set a category which will be displayed or list selected projects by their ID.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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When I add a youtube video to the portfolio It gives the error “video unavailable’ when you click play. Vimeo vids work just fine.
Sorry, I think it’s a sharing permissions issue. I think my client has permission to show it on their site, but as I’m developing a new one the URL doesn’t match the permissions…
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there. I purchased this theme sometime ago but I’m only using it now. How do I display “Date” instead of “time” under the blog posts? Thank you!
Hi there,
Thanks for using our theme. You do have the date listed beside the title of the post as you can see here https://bridgelanding.qodeinteractive.com/design-is-really-the-creative-invention/Otherwise it will require editing the themes files in order to get what you want to achieve.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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I’m using this theme – https://bridge336.qodeinteractive.com/2020/02/20/difficulty-of-being-goodnew-realisations/
As you can see, there’s no date in the blog single item page.
Hi there,
You can add this code to Qode Options > General > Custom CSS
.blog_holder.blog_single article h2 .date {
display: inline-block;
}Which will display the date.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi there. I have set up a shop using your bridge theme and I have activated the categories filter which displays above the products, and is left aligned. I need to align this central to the page. Can you please help me with how to achieve this? I have worked out how to do it on inspect, but I don’t know how to make the edit and where to make the edit to affect the site.
Also, how do I update the bridge version?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
Thank you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, on Qode Options, when I did any changes and tried to save, not happening. Eg. Tried to change my logo and saved, after that refresh same page, demo logo is back. Even tried to remove first then tried to upload my own, again same issue.
Hi there,
Please check our tutorial about the logo here.
Also if you do have issues with your theme options not being saved please read more about it here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, my name is Jose and I need activate the slider in the blog… my website is playtowin.es and i dont now how i have to put the slider uner de post… sorry Im new with Wordpress… thanks, Jose.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Carousel continuos loop w/o pause
Dear Qode team
For continuos loops with carousel I followed your advice found on https://qode.ticksy.com/ticket/368535
This works well with Firefox, but not with Chrome. In chrome there is a pause of some seconds between each picture. Can you please provide an updated code?
Example: https://www.liebesschaukel.ch/liebesschaukel-lonesome-dragon-bahamian-thrill/
Thank you so much, have a nice day
Wolfgang
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our help center and include your website URL and one of our support agents will assist you.
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Hi, Is Education demo have a login demo area for it? because i use other LMS theme and i want change it to Bridge if possible with no difficulty?
Hi there,
Thank you for taking interest in our Bridge theme. You can see membership functionality in LMS demo http://bridge231.qodeinteractive.com/ – top right icon for login / registration https://www.screencast.com/t/BzvEyvN5ArS And here is part about it from our documentation http://bridge.qodeinteractive.com/documentation/18-qode-membership/ When it comes to LMS, all payment process is going through WooCommerce, so all payment options that are offered for in WooCommerce plugin are available. Here is part about LMS from our Official Manual http://bridge.qodeinteractive.com/documentation/21-lms/ We hope this info will be helpful, and if there is any further question, please, let us know.
Let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, how are you? I need to know how to change the font color of the shopping cart drop down. Try everything I can not find the option to change the font color the background etc of the shopping cart drop down. I await your response, thank you very much greetings !!
Hi there,
You could try to add this code to Qode Options > General > Custom CSS
.shopping_cart_dropdown ul li a,.shopping_cart_dropdown .cart_list span.quantity,.shopping_cart_dropdown span.total,.shopping_cart_dropdown span.total span {
color: #f21e4e;
}If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Thank you very much for your prompt response, and help.
Hi there,
Glad we could help!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
