9003 comments found.
When does the update come out?
Hello,
Please tell me to what update are your reffering?
If it is regarding the new zion builder, this is already out, at https://zionbuilder.io/
Thank you
to the very last one that you have been waiting for, you said there will be a powerful update
if the site is made on the old version, will it work on the new one?
Hi,
If you are referring to the new page builder, it is already out and it can be downloaded for free from https://zionbuilder.io/
For technical issues, please feel free to open a ticket on our support platform (https://my.hogash.com) so we can take a closer look at what might be happening.
Thank you
I do not understand why the alignment of products on mobile devices is wrong. White spaces remain. See here pls https://www.alerostore.com/collezione/forma/
Hi
I was unable to inspect your website due to a security plugin I suspect, and not allowing me to check through Google developers tool.
Fell free to open a ticket on our support platform (https://my.hogash.com) so we can take a closer look at what might be happening in your case.
Thank you
Website is visible. It’s a bug I don’t want to renew my license for a problem not caused by me.
Hi,
It’s not a bug. This is happening due to the size difference as you can see in my screensot— https://take.ms/3oY1W
You can fix this with a simple line of CSS, in Kallyas Options > Advanced Options > Custom css field:
@media(max-width: 480px){
.woocommerce ul.products li.product, .woocommerce-page ul.products li.product {
min-height: 370px;}
}
Note, you can still open tickets on the support platform, as bug reports, even if the support period has expired.
Thank you.
Hi are the cliparts and product pictures included? Thx
Hello,
No, unfortunately images are not included din the demos due to copyright laws.
Thank you
Hi.
I am trying to add recaptcha V2 in Contact form but I can’t see thw way to add this
I added the custom codes created in https://www.google.com/recaptcha/ to the General Options – Recaptcha system, but I don’t know if I have to add a new code field in the contact form.
In other Contact forms (Like Contact form 7) I only need to add a new text field wit the code [anr_nocaptcha g-recaptcha-response] but in this, I don’t really know how to add it.
The recaptcha Kallys tutorial (https://www.youtube.com/watch?v=MXRAmRVaOaY) does not solve anything because it don’t explain the way to display the recaptcha.
Please, could you tell how to add recaptcha in the Kallyas contact form?
Regards.
Hello,
The ReCaptcha V2 is already integrated in the contact form. https://take.ms/3JAj3
If Yes is selected, it will automatically appear on the contact form element.
Fell free to open a ticket on our support platform (https://my.hogash.com) so we can take a closer look at what might be happening in your case.
Thank you
Ok, I did not see that field to activate captcha.
Now it works fine.
Regards¡.
Pre-purchase questions: I plan to upgrade my online classes with your theme. Is it possible to
1. create chemistry lessons and quizzes with this theme? (a lot of chemistry symbols required)
2. import quizzes from MS Word and/or Excel?
Thanks.
Hello and thank you for your interest in the theme.
Kallyas itself does not have any chemistry symbols, but you can import font icons or of course use png files and such.
Regarding the quizzes, the same, there is no such functionality integrated in the theme, but there should be plugins that help you import data from your Excel files.
Thank you
Hi, I’m curious about your new theme Consulting Landing Page. When will it be available for download?
Hi
The Consultation Demo is already available for download, in Kallyas Dashboard > Install Demos.
Thank you
It’s not showing in my Install Demos.
Does it support RTL? Also, is it only Demo or I can alter and adjust the design after purchase to my liking?
Hi,
The theme is fully compatible with RTL. Once you select a RTL language in your WordPress settings, the site will automatically convert to RTL
Thank you
Hi, I updated from 3 to 4 and the header is not fixed. Its transparent over the item under it. I cant find the option to have the header fixed and not overlapping
http://www.headstartmontessori.ca/Hi,
Please go to Kallyas Options > Header – Advanced Options > Header over Subheader / Slideshow.
This will remove the overlapping from the header.
Thank you
how many sites is the theme used
Hello,
The theme can be used on as may sires as you want, but a API key (you receive one for each purchase), can only be used on one domain.
More details here—https://my.hogash.com/documentation/kallyas-registration-api/
Thank you
Can we use it in 3 4 sites? Too expensive dollars here please make a discount.
Hi! I have the same issue with the Printivity demo instalation.
The Server status of the theme says that its all ok from my side: PHP version: 7.3.5 WP memory limit: 256 MB Writable uploads directory: Writable PHP Time Limit: 300 PHP Max Input Vars: 4000
Hi,
Please open a ticket on our support platform at my.hogash.com, provide the necessary details and we will take a look and see what is happeing.
Thank you
Is the theme compatible with Wordpress 5.4.1? I see that someone had a problem with it.
Hi,
Yes, the theme is fully compatible with the latest version of WordPress, that is 5.4.2
Thank you
Can i used 1 license for another instance under 1 domain. Like mydomain.com and mydomain.com/shop – separate wordpress installation?
Hello,
Yes, if the domain is the same, the license will work on both your installations.
Thank you
I’m trying to get Printiviti demo, but I got: Maximum failed retries reached. Unfortunately, your server cannot install this demo.
There is no info about the requirements? What is needed to download it?
Hello,
The most common issue for this is the allocated memory size of your server. Please try this tutorial: https://goo.gl/TljS5E
Thank you
Thank you. Problem Solved!
Great to hear that! 
Is there a plan to add more product page designs? The standard layout of image left, description right is becoming very old.
Hi and thank you for your interest in the theme.
Yes, there is a plan to add more product layouts, with the new Zion builder that has just released.
Thank you
Issue: Kallyas ZN Pagebuilder doesn’t seem to work anymore on the homepage(s), but it does on all other pages. I have over 30 x Kallyas licenses purchased and I can confirm that this is a problem at the moment. Because each time that I need to edit homepage, I’d either need to assign another page as home, or clone the page just to then replace it afterwards.
I will renew support as soon as this issue is resolved
Hi,
This usually happens when your server is using the ModSecurity function. This prevents the page builder operating through admin-ajax.php, showing a 403 forbidden message in the console.
This issue can be solved by disabling the ModSecurity functionality through your cPanel, under the security options.
Thank you
Thank you. Issue resolved! It was just a setting.
Great to hear that!
When is the new version Out..? was said to be out in February…2020….!!!!....wait that was 3 Months ago…Will it ever be a new…version..??
Hello !
Thank you for your interest in the new page builder. It is already out.
You can find more details and download it here: https://zionbuilder.io/
You can
Hello Cosmin, I’ve tried for few days Autoptimize, the other popular plug in conflicts with WPengine (our hosting service provider).
after a few days we got the “white page” and deactivated Autoptimize. Everything went back to normal. The optimization with Autoptimize was so visible that I’m looking for a way to safely use Autoptimize.
I see below that another user had a conflict issues with Autoptimize and your theme (in a comment 4 years old).
I’ve a Version 4.17.5, maybe 3 yrs old. Would a new version be gully compatible with Autoptimize? Thank you
Hi,
The theme is functional with the Autoptimize plugin. Depending on what settings you use. Changing the structure of the header may cause this issue since it will no longer load important resources.
Fell free to open a ticket on our support platform (https://my.hogash.com) so we can take a closer look at what might be happening.
Thank you
Hi friend, I want to by this theme for a membership site, so first I need to know this: I want to create a user registration site, so that when a user registers he is redirected to a personalized web page that is called the same as his username. And that according to the province where you register, your user page shows content only for that area. Is it possible to do it with this theme? Does the support include help to do so if questions arise? What things would not include the support? In this case, is there an option of extra support to cover this help? Thank you very much in advance.
Hi and thank you for your interest in Kallyas.
For the membership demo, the theme uses the plugin Paid Membership Pro plugin. This plugin only allows you to create plans. Like Bronze / Silver / Gold plans, witch charges your site’s user based on the plan he purchases.
There is no functionality for customize the user’s membership page or taxing based on region.
Support is offered for theme related issues. Surrpot does not include customizations or the addition of functionalities that are not offered in the theme by default. More details here: https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support-Thank you
I am a designer and I have several web projects, is it possible to install in several places simultaneously (like avada theme)? Thank you!
Hello,
The theme itself can of course be installed on several website. But to connect the theme to our server, you will need a API key for each domain.
You can find more details here: https://my.hogash.com/documentation/kallyas-registration-api/Thank you
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