23241 comments found.
Hi, could you advice which custom css i should add to change mobile menu font-size
Hello, @Bulka_s,
Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the size value in the given code as per your requirements.
@media(max-width: 991px){
.accordion-menu li.menu-item.has-sub>a {
font-size: 20px !important;
}
}
Regards, P-THEMES.
thx!
Hello. I want https://www.portotheme.com/wordpress/porto/law-firm/ this page as my homepage and https://www.portotheme.com/wordpress/porto/shop1/
Is this possible?
Hello, @tolgaonly,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can, you have to Import Shop Demo 1 on your site as Main Demo and then use Porto Studio and Import the Law Firm Demo as showing below:
https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
Regards, P-THEMES.
if i install this theme in one domain.can i delete and change domain later.can i use 2 domains at a time
Hello, @karimullamedia,
Please read and follow the instructions written in the below-given articles:
https://smartwave.freshdesk.com/support/solutions/articles/12000052418--9-theme-forest-license-policy-
https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site
Regards, P-THEMES.
Hello.How many months of support included on first purchase thank youuuu!!
Hello, @eptapsyxos,
Please read the below given articles by Envato:
https://help.market.envato.com/hc/en-us/articles/208191263-What-is-Item-Support-
https://themeforest.net/page/item_support_policy
Regards, P-THEMES.
Hi, I have shifted my hosting to new hosting and i am setting up the the theme from scratch, it asked me activation, i have added the code, but every time i add the code and push Activate it says , your IP is blocked cause of spam.??
Hello, @fyaqoob,
I have whitelisted your ip, please try again now I am sure you will not finds this issue anymore.
Regards, P-THEMES.
Hello, i´m using Porto with Elementor.
I also used an Elementor demo in the setup wizard.
Porto keeps saying: this theme requires the plugin wp bakery page builder.
This message isn´t necessary for people like me who using elementor. Can you please fix this? Maybe deactivate it for elementor users or give us a button like: don´t show this message again, just for example.
This would be very nice! Can you do this for us?
Thank you very much.
Greetings from germany.
Hello, @Joxxst,
WP Bakery and Elementor are two different page builders and both have their own standards and elements and properties.
Like same way both have different Demo’s as well, If you go to our Demo site you will find the Elementor and Gutenberg Demo Tabs separately as showing in this screenshot:
And while Importing any Demo you will also find the same Filters under Demo Import Tabs as showing in this screenshot:
It means if you want to use the Elementor version of the Demo then you have to Import Elementor version and Same as for WP Bakery and Gutenberg.
Now, Keep in Mind, Before Importing any of the Demo version Install and Activate all the plugin including WP Bakery and Elementor as well, and then you will find the Option for which Page Builder Version of the Demo you want to Import on your site as showing in this screenshot:
Import the particular version of the Demo and then deactivate the other page builder from your site by going into Plugins section after Importing the Demo, Like If you Import the Elementor version of the Demo then after Importing Demo content no need for WP Bakery Page Builder plugin simply deactivate it after Importing the Demo.
You can not edit the content of the Elementor version of the Demo with WP Bakery and Vice Versa.
That’s all.
Regards, P-THEMES.
Hello, thanks for the answer.
I did it exactly how you told, step for step.
I installed the elementor demo 15. Installed both, wp bakery and elementor, chose install the demo for elementor. After the succesfull installation i deleted wp bakery.
And because i deleted wp bakery, porto is saying: this theme needs wp bakery plugin.
Can you fix this message please?
Hello, @Joxxst,
Ok, I see, yes this is the notification for the WP Bakery plugin because this is the required plugin for the Theme but obeviously not with Elementor version of the Demo, we will try to add an option in the Theme for hiding it with the upcoming updates of the Theme, for now ignore it, It will not affect your site and enjoy using Porto 
Regards, P-THEMES.
That´t great to hear. Thank you very much!
You’re Welcome!!!
Hey, how to delete / disable the popup on homepage about PORTO newsletter signup? I can not find the ON / OFF OPTION. Thank You.
Hello, @mentalspot,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
Regards, P-THEMES.
Thank You.
Olá amigos do porto. Depois que atualizei o Porto Theme para a versão 5.4 o setup optmize ficou assim quando tento acessar (https://prnt.sc/t6yiok) Creio que seja um bug da nova atualização.
Hello, @welli0806,
I have just tested it at my end, and yes you are right, It is showing like as showing in your provided screenshot, I am forwerding this to the development department for testing it and solving it asap… Please be patience..
And This is just the View issue but it does not have any affect on the functionality, so you can use it now, It will work for you and will not generate any issue.
Regards, P-THEMES.
Ok amigo, eu testei aqui e funciona, apenas a exibição está com bug. Obrigado pela atenção, tenha um ótimo final de semana!
Hello, @welli0806,
Yes, only the view/display has some issue and we will fix it soon, Thanks for your patience.
Regards, P-THEMES.
Hi team, I tried to update the WP Bakery, I follow your advice and download the file but after that I don’t know how to install it. Can you guide me ? thanks a lot
Hello, @Jo7DB,
Please delete the old version of the plugin from your site by going into WP-Dashboard >> Plugins and then download the latest version of the plugin from the below-given article and Install and Activate the plugin on your site manually from WP-Dashboard >> Plugins, It will work for you.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
Thanks it’s work perfectly now. Nevertheless, when I try to modify a ultimate porto box I cannot place “Button” or “Title” wherever I want. Is it normal ?
Hello, @Jo7DB,
You can add the “Custom Heading element” and “Button element” under Porto ultimate Content Box, and set it as per your requirements as showing below:
Regards, P-THEMES.
Thanks.It doesn’t work that way I can’t move my button or personalize text where I want in the box. If I want to move it left right or middle it doesn’t work
Hello, @Jo7DB,
Can you please contact us via our support system with your site WP Admin Login details so that we will check it for you.
Regards, P-THEMES.
Hey there! I would like to purchase your theme. But is it compatible with dokan ?
Hello, @nirzari,
First of all, thanks for showing your interest in Porto WordPress.
Yes, Porto WordPress is fully compatible with the Dokan plugin and it is already included in the Theme package as well.
Regards, P-THEMES.
Thank you, But i didn’t find dokan related dokument or anything ? can you guide me?
Hello, @nirzari,
You can read more about it here:
https://wedevs.com/docs/dokan/getting-started/installation-2/
Regards, P-THEMES.
Hi, i am going to build a construction company website using Porto, the scenario is like this; There will be products, but it will not be like a e-commerce website. Only the information of the products will be given. Can it be possible? Will i use woocommerce for product pages?
Hello, @edanyildiz,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can, simply you have to use the Catalog Mode and you can hide the Add to Cart button, Price, for products on your site as per your requirements as showing below:
Regards, P-THEMES.
Buy Two License Please cancel one
Hello, @bidhi ,
Please contact Evato for it, here we only provide our dedicated support for the Theme Options related issues only.
Regards, P-THEMES.
yes i have already raised ticket for all issue
Hello, @bidhi,
Sound’s Good!!
Now please be patience for the solution and reply to your ticket.
Regards, P-THEMES.
O.k..just got this with the 12 month support. got a few questions?. I use Armember plugin to create accounts and logins with my other themes. I would like to disable Proto login and register or point it to armember to handle those jobs. Is it possible and how can I get it done?
I would like to use this ajax search plugin. Do you think it will work with Porto?
https://codecanyon.net/item/ajax-search-pro-for-wordpress-live-search-plugin/3357410Thanks
Hello, @Fabekid,
1. Login/Register Functionality is coming from WooCommerce, you can turn it OFF from WooCommerce >> Setting >> Accounts & Privacy.
And for Theme, You can turn it OFF from Porto >> Theme Options >> Menu as showing below:
2. Sorry to say that but we have not tested the particular plugin with the Theme yet officially so we are unable to suggest you on it if you want you can try this, OR Yith WooCommerce Ajax Search plugin is compatible with the Theme and also comes with the Theme package as well, please read the below-given article:
https://smartwave.freshdesk.com/support/solutions/articles/12000059604--29-what-is-the-difference-between-live-search-and-normal-search-and-how-to-use-both-
Regards, P-THEMES.
Hi, I am thinking of getting your theme. Will I have a two question, does it work smoothly with the litespeed cache plugin? With another theme I bought, litespeed cache created a huge problem and I’m going to set up a site for a affiliate, so I will upload the products to my site, but I need to redirect instead of adding to the cart. Does your theme allow this? I would be happy if you help
Hello, @temamiggimar,
First of all, thanks for showing your interest in Porto WordPress.
1. We have not officially tested the Theme with LightSpeed cache plugin, but a lot of our customers are using it and it works smoothly.
2. Yes, Porto WordPress depends on WooCommerce for store functionality and WooCommerce has default functionality for affiliate products:
https://woocommerce.com/videos/woocommerce-external-affiliate-product-overview/
Regards, P-THEMES.
Do you have an Spanish version?
Hello, @brodezno,
First of all, thanks for showing your interest in Porto WordPress.
You can easily translate the Theme in any language as per your requirements using Loco Translate plugin, please watch this video:
https://youtu.be/z_X4mELtYDM
Regards, P-THEMES.
Este painel está uma merda, nada funciona. A última atualização foi uma grande bosta!
Hello, @b8engl,
This is not the Theme issue but seems like some plugin conflict or old files like plugins issue or server requirements not meet the Theme or with any plugin issue, please do the following debugging process one by one listed below, I am sure, it will help you in solving your issues.
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itPlease also turn ON the debug mode of your site and check which error appears on your site when the panel stops working.
Regards, P-THEMES.
Hi. good day. could I get my license deactivated from the domain expoagrogto.com, we have changed brand and I would like to use the theme again on another domain. Thanks
Hello, @IntermediaStudiosMX,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi.why is it that after installing demo layout for education for the first time i get wp customer area and after reseting wp and reinstalling the same demo i dont get the plugin? Which plugins is this layout supposed to install?
Hello, @comnetcloudsolutions,
This is not the Theme issue but seems like some plugin or old files issue, Please do the following debugging process one by one listed below, I am sure, it will help you in solving your issues otherwise, purchase the support extension first and then contact us because your 6 months of support period is expired from 10/05/2016. According to Envato support policy, renewing support is required for further support.
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itThanks for your understand.
Does any of your Demo used https://bbpress.org/ as Forum/discussion board? Actually i am planning to use one discussion board in our site.
Hello, @shivaji.
BBPress is fully compaitable with the Porto WordPress Theme, but unfortunately we have not any Demo set with it, so you can use it with any Demo, It will work for you.
Regards, P-THEMES.
Why add your product to the cart button works slowly?
Hello, @diracdeltaa,
First of all, thanks for showing your interest in Porto WordPress.
Add to Cart on Shop Page works on Ajax and Ajax Speed depends on the server speed, it has to fetch the data from server DB without reloading the page and it takes some time in fetching and that time can be reduced by using best server or cache on your server.
Regards, P-THEMES.
