1736 comments found.
Hello
I am trying to put a hover effect to my icon list in the footer. I write the css code in ICON LIST -> CUSTOM CSS CLASS , but it does not show any effect.
www.bodana.se
Thanks
Hello Emilaz!
Please add custom code to Theme Options > General Options > Custom CSS/JS > Custom CSS.
In case you need our assistance or more details, please, submit a ticket here.
Best regards,
DFD Support Team
Hi, thanks for the theme “native” it´s fantastic. I have one cuestion: how i install multilingual? Thanks in advance. Juan José Llanos
Hello Juan José Llanos!
As for the creating the multilingual site you have to use the translation plugin, e.g:
WPML – plugin documentation in Getting Started Guide here. Polylang – plugin documentation https://polylang.wordpress.com/documentation/ The translation within them is not automatic, you simply create a new page or copy the existing one and replace the content in another language. Within each plugin, you may create a separate menu for your English version and for example menu for the German version of the site.
Both of them are compatible with our theme. Please follow the documentation of the plugin you’ll be using.
Best regards,
DFD Support Team
Hi! I love the theme, I have a feature I’d like to request. I would love to be able to re-arrange he single blog post pages, so that the comment section comes before the related posts section. Is this something you can add without us having to mess with the PHP files? I really don’t want to do that.
Hello OutLoudStudio!
There is no such functionality in the theme. Could you please get in touch with our team via ticket here http://nativewptheme.net/support/support-ticket and we’ll check what can be done?
Best regards,
DFD Support Team
Hi, I just tried but my item purchase code is producing an error.
Contact our team via Envato contact form.
Best regards,
DFD Support Team
Thank you! I’ve sent the message.
We have got your email and get back to you as soon as possible.
Best regards,
DFD Support Team
Hi guys. On the revolution slider, can I set the first slider’s main text as an H1 tag, and the other 2 sliders as H2?. Just asking. Because I definetly have to have one H1 tag per page and I wnat the tag to be at the top. Thanks.
Hello Alcesarlodelcesar!
Could you, please, submit a ticket here and clarify the link to the site and WP access details? We’ll check it for you.
Best regards,
DFD Support Team
Hi – there is a small problem with the ‘Tabs’ module on a mobile phone.
If there is a lot of content in each tab, on a mobile phone when you click the next Tab, the Tab opens at the bottom of the content instead of the top – which means that mobile users need to scroll up to reach the start of the content on the new Tab.
For example: - Mobile user clicks Tab 1 - Scrolls through the content and reaches the bottom of Tab 1 - Clicks Tab 2 - Tab opens at the bottom of Tab 2 content and user needs to scroll up to see the start of Tab 2 content.
Is there a way to fix this as it is very annoying for users on mobile phones. Thanks!
Hello Martian-media!
The page is not scrolling when you click on the tab, it stays at the same place. Could you please get in touch with our team via ticket here http://nativewptheme.net/support/support-ticket and send links to your tabs?
Best regards,
DFD Support Team
Hi, phone number doesn’t display above the header on the mobile version; just on the desktop version. Also, how can i make the phone number clickable on the mobile version?, thanks.
Hello Alcesarlodelcesar!
Could you please get in touch with our team via ticket here and we’ll check the request for you?
Best regards,
DFD Support Team
Hi,
the native theme is VERY slow! I have a provider which is specialized for wordpress speed and I never had that problems with other themes before. With native I wometimes have to wait for 2 or 3 seconds e.g. if I save theme options. That’s an awful user experience. I would like to retreat from my purchase.
Best regards,
Axel
Hello Axel!
All financial questions are managed by Envato team so please check this link to open refund request.
Best regards,
DFD Support Team
Hi! How to disable fixed column in single product page?
Hello LukaszBielejewski!
Could you, please, submit a ticket here and clarify the request a little bit? We’ll check it for you.
Best regards,
DFD Support Team
OK
We have got your request and get back to you as soon as possible.
Best regards,
DFD Support Team
How to set up other menu for mobile?
Hello LukaszBielejewski!
There is no such option in the theme. Could you, please, submit a ticket here, we’ll check it for you?
Best regards,
DFD Support Team
Hi, can’t edit my website https://aniracconstructora.com/ . Can you take a look?. Where can I give you my login credentials?. Thanks.
Hello Alcesarlodelcesar!
Please make sure you have the latest theme version as you seem to update the Wordpress. Could you, please, submit a ticket here? We’ll check the issue for you.
Best regards,
DFD Support Team
Can’t login with purchase code. Can I email it to you instead?.
Please contact our team via Envato contact form.
Best regards,
DFD Support Team
Hi! How to move description in woocommerce product from bottom to top after title?
Hello LukaszBielejewski!
Short description is supposed to be displayed there http://prntscr.com/su5mz6.
Best regards,
DFD Support Team
Ok, but i don’t want show a short description. I want move it full description after the title in single product views.
There is no such option in the theme.
Best regards,
DFD Support Team
Ok, there’s no problem when i must change this in code. Just tell me what files i must edit and i’ll do it done this in child theme.
Please contact us via ticket.
Best regards,
DFD Support Team
I am struggling to get the portfolio details (Titles & Description) below the portfolio item rather than on top of. Like on the following pages:
http://nativewptheme.net/home/portfolio-full-information/ http://nativewptheme.net/home/portfolio-no-description/I have explored all options on the Theme Options under Portfolio Options but nothing seems to be changing it.
Are you able to help please? Thanks
Hello Callumiom!
Could you, please, submit a ticket here and clarify the request a little bit, please clarify what you have now? We’ll check the issue for you.
Best regards,
DFD Support Team
Hi, Thank you for your reply. Unfortunately I have only just got around to building my website so my support has expired. Currently the title and description is overlaying the portfolio image on the portfolio page. I would like it below like on the two links above. Thanks Callum
Please enable title and subtitle on Portfolio options (directly on the page) http://nativewptheme.net/support/post-types/portfolio-page-creation.
Best regards,
DFD Support Team
with the new version of wordpress 5.4 it is impossible to edit the pages correctly with the wpbaker page builder, the options within the woocomerces are not displayed correctly either, how can it be solved?
Hello Levi_ !
Make sure you have updated the theme as well. Current theme version is fully compatible with the latest wordpress.
Please check how to update the theme here.
Best regards,
DFD Support Team
Thanks for the information, I did not know that it had to be updated in this way. I had version 1.4.7 and I see that it is version 1.5. Now I do the update
Thank you for the feedback.
In case you need our assistance you can create a ticket here.
Best regards,
DFD Support Team
Hi, Is there a way to change font in text block? I am trying to add google font and custom font. Works fine on headings and other components with text because there is ‘typography’ in customization. But its not available in ‘text block’ please advise
Hello Sajutp!
Could you please submit a ticket here http://nativewptheme.net/support/support-ticket and clarify the link to the site and WP access details. We’ll check it for you.
Best regards,
DFD Support Team
Hi i dont have a link yet. my question is quite basic. can i add a google font in text block?
If anyone else is getting stumped on adding google font to text block, This one works. It’s not the most elegant solution. But in a bind, this would be useful
<link href=”https://fonts.googleapis.com/css2?family=Playfair+Display&display=swap” rel=”stylesheet”>
(p style=” font-family: ‘Playfair Display’, serif; text-align: center; font-size: 15px;”)Monsoon Shower Creative Agency. (/p)
You can replace the font from the respective page of google fonts.
P.S.: - Tried several other formats of html. the text block and raw html alters the code and it didnt work - Replace ( ) with < >
You may specify the text block font in Theme Option > Typography/fonts > Text typography > Default text Typography.
Best regards,
DFD Support Team
Thank you for the update. However I was checking for a multilingual website. I am using polylang.
The option is applied for p elements and there is no specific option for the languages.
Best regards,
DFD Support Team
In blog post, how would i turn off the image that appears on top on every post?
Could you please get in touch with our team via ticket here http://nativewptheme.net/support/support-ticket and clarify the request a little bit?
Best regards,
DFD Support Team
Hi I’ve just bought the theme, but when trying to create a login, with my code, I get nothing…. neither do i get an email. What is going wrong? thanks 
Hello lsslss!
Could you please contact our team via Envato contact form and we’ll check it for you?
Best regards,
DFD Support Team
thanks Ellen, just send an e-mail
We’ll get back to you as soon as possible.
Best regards,
DFD Support Team
Hi, Native its a great theme. I do have one question. For mobile header, how to i disable/close the menu after i click? as im using one page, it will scroll to that section and remain the menu open.
Hello Rogermoo1984!
There is no option to close the menu automatically, it can be done by tapping on X icon in the menu.
Best regards,
DFD Support Team
Do we have any custom code to enter for this?
Unfortunately, there is no custom code to change the functionality.
Best regards,
DFD Support Team
Ok, noted. Hope it will enhance this on next update.
We’ll add your request to our wishlist.
Best regards,
DFD Support Team
Hi, i facing a problem on changing the logo. i did change in General > Logo, i did change in header layout 7, but still remain the same native logo. please help.
http://www.vivahomes.malaysiawebpagedesign.com/rogermoo/this page is ok, but when i scroll next page it become native logo again.
Could you please submit a ticket here http://nativewptheme.net/support/support-ticket and clarify the link to the site and WP access details. We’ll check it for you.
Best regards,
DFD Support Team
Hi, i just found the solution. can cancel my ticket please? Thanks.
The response will be sent to your email. You also can check the link from the email you already got http://prntscr.com/scfoeu, the pass is in email as well.
Best regards,
DFD Support Team
Hi! How can I change the Blog link when create different language versions?
Hello Skvordiakov!
Could you please submit a ticket here http://nativewptheme.net/support/support-ticket and clarify the way you translate the site?
Best regards,
DFD Support Team
Hi, I can’t log in on site with my purchase code( Can you help me?
Could you please contact our team via Envato contact form and clarify the purchase code we’ll check it for you?
Best regards,
DFD Support Team
Hi, I set a background image into a One page scroll template but the image doesn’t appear…
What’s wrong?
Hello Clagri80!
Could you please, submit a ticket here and clarify the link to the site and WP access details? We’ll check it for you.
Best regards,
DFD Support Team
Hi
The video in the header is not showing on mobile devices while it is showing on the laptop I tried self-hosting and youtube the same result
Hello Mlallas!
The mobile devices do not support html5 tag video, unfortunately, and this is the only way to enable background video at the moment. You may use slider for the video background, here you can find some details.
Best regards,
DFD Support Team
Hi! I’m going to make multi language website using your theme, so how can I make? What pluggins does your theme support? Thank you!
Hello Skvordiakov!
As for the creating the multilingual site you have to use the translation plugin, e.g:
WPML – plugin documentation in Getting Started Guide here.
Polylang – plugin documentation https://polylang.wordpress.com/documentation/.
The translation within them is not automatic, you simply create a new page or copy the existing one and replace the content in another language. Within each plugin, you may create a separate menu for your English version and for example menu for the German version of the site.
Both of them are compatible with our theme. Please follow the documentation of the plugin you’ll be using.
Best regards,
DFD Support Team
Thank you!
Always welcome!
Best regards,
DFD Support Team
