39356 comments found.
Is it possible to build an fully customized product detail page, archiv pages and search result page for woocommerce? Do you provide options in fusion builder todo that or manuel coding is requiered?
Hi
While we do have future plans to include a theme builder for Woocommerce pages, this is currently a WIP. For now, such changes would need to be done using custom code
We thank you for your interest and would be delighted to have you as a part of our growing community!
Thank you, Shaminder
presale question: let’s introduce ourselves we are avada user and need to use another pagebuilder or other theme after some years. What will happend with my content from your pagebuilder? Because there is no other theme that supporting it 
Do you provide something like migration service or any script to do that?
And i rechecked your demos many times. After one year i did not found new items. Do you plan to add new and more modern themes to demos this year?
Hello @Philosoph
Our page builder uses its own shortcodes and right now there is no script to manually change this to any other builder, this has to be done by yourself if you plan to use another builder. regarding the demos we are actually adding new demos time to time, our last demo release was just months ago so please make sure you check all our demos here and more will be coming very soon => https://avada.theme-fusion.com/demos/
Thanks
-Ammar
Hello. i have ask for a refund. Can you check your message please
Hello @misterontheweb
We have not received any message from your username in our ticket system so I am not sure where exactly was it sent. To get in touch with our team, please open a support ticket and we will further get back to you as soon as possible.
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Dear Developer,
Kudos to you for this theme. We’ve recently purchased this theme and require your support for the following:
WooCommerce Product Page Header Margin or Padding. There is need to create a margin between header slider image and product page content on the WooCommerce product page. .
Hi,
We’re glad you like our product.
As this is not our official support channel and is meant for pre-sale queries / generalities, I suggest creating a support ticket here -> https://theme-fusion.com/support/ – and our support will be glad to assist and guide you How to register for support -> https://theme-fusion.com/avada-doc/getting-started/avada-theme-support
Thank you. – Abbas
Hi. I create a site for my client on a temporary domain. I need to register the template on a temporary domain and transfer it to the main domain later. Is it possible?
Hi,
Yes. You can register on the temporary domain and once the site is ready to transfer – you can transfer the site and then delete Avada from the old site and register on the main domain.
If you need to use Avada on second production website than an additional license is required.
For more info on licensing, please see our post here.
Thank you. – Abbas
Hello, how are you? Is there any way to use another Page Title Bar Background on phone rather than the one on desktop? the Background is cut and not responsive as it should be !! it is ruin the page’s style in phone view
Hello @international-marketing
The background images are supposed to be cropped according to screen size, aspect ratio and the resolution and that is very normal, if you want to replace this I will suggest disabling page title bar on mobile and use an image frame instead, if you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here To Get Avada Support
Thanks
-Ammar
Hi all, I have several avada / woocommerce and I encounter a problem on the checkout page. How do I get support? Looks
Hi
You do have valid support. Please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
ok, thank, but i have a message “Your support period has expired, to reactivate your theme support please extend/renew your Envato item support as explained here.” however i have buy a support for 6 months … can you help me ?
HI there
We can confirm that your support is active, please log out of your support account and then log back in to refresh the status.
Thank you kindly, MB
hi, so i added an ssl certificate and all the asset images such as the ones in the pattern folder keep keep loading with http with JavaScript instead of https , is there a way i could make it so the images from the avada assets images load with https ?
Hi
You would either need to use a search and replace function or you can use a plugin such as the one here. We have not tested the plugin in depth but users have made use of this to easuly migrate their site to SSL
If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Hello, I made a purchase by mistake. Can you help me
Hi,
Please send us an email at support@theme-fusion.com with your issue details and we’ll assist further with this.
Thank you. – Abbas
I sent.
Hi
Thank you for the update. We would revert shortly
Thank you, Shaminder
Hello, for your themes demo page do all the theme samples link to a dedicated subfolder where a wp copy is installed as well as avada and then the importable sample content for each one? I just bought it today and haven’t played with it yet but would like to do something similar to display options for layouts. Nice theme, can’t wait to crack into it!
Hi,
When you import a demo, the demo’s pages, posts, images, sliders etc are all added to your current WordPress installation. There isn’t another WordPress copy installed.
For details on demo imports, please see this post.
Thank you. – Abbas
thanks for the reply! What about multiple demos? Kind of like how your demo page is laid out with the demo banners linking to the demos in a new window. Based on the source code I saw there are folders being called with each demo in it, leading me to believe that there is a wp install and avada in each subfolder to support the imported themes. Am I correct with this logic?
Hello @exposureclothing
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hello—is there any way I can get a 1/3 column layout to have the same amount of padding on all columns? I see a couple of widths that are not the same, despite me having everything centered, and equal padding/etc on all 3 columns.
(I would send a direct link, but the site is under construction.)
https://www.premobox.com/wp-content/uploads/2020/06/screenshot.jpgThank you!
Op
Hi,
You can use the Padding fields in each Column’s settings to adjust the padding as needed. There is also a Column Spacing field in the Column settings that you can use to control gap between two nearby Columns.
Also, while the columns will be the same width, depending on the alignment of the content in each option, you might get the impression that the spacing is not uniform. You can add a background color to each column temporarily to visualize each Column’s width.
As this area is not a support platform and is mean for pre-sale queries/generalities, if you see still issues, please create a support ticket with our team on the below page and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thank you. – Abbas
I have a problem with Avada that Thema’s ICONES don’t appear.
Note: No Theme Icon
Hello @selmaandrade
Have you already checked your console for any possible errors? please try the instructions in our document post here => https://bit.ly/3dIygdf
If however the issue persists, please open a support ticket and our team will gladly assist you with this further.
Click Here To Get Avada Support
Thanks
-Ammar
So if i buy Avada i have full access to premium revolution slider and all the functionalities without restrictions.
Hello @tiwatiwa007
You will need to get a premium license to get the premium features of the slider and other premium plugins that we offer with our theme, the theme comes with the basic version of the plugins.
Thanks
-Ammar
Thanks I get the theme how many websites can I installed it on
Hello @tiwatiwa007
Regarding your product licensing, you have to purchase/own a license for each publicly accessible domain install of the theme. Regardless of whether the installation domain is a sub domain or not, if it is publicly accessible, it requires a license.
If you are migrating to a different domain and you already have your product registered with your original purchase code etc, you do not need to purchase a new license; You can simply add your registered purchase information to the new installation’s product registration tab.
For more information please check the Envato regular license definitions here -> http://themeforest.net/licenses/terms/regular
Thanks
-Ammar
How can I get a refund? I don’t like how dark the theme is and even when I switch to light the esports theme is so dark
Hello @bmadigan92
I am not entirely sure what you mean by dark theme here? you can always change each and every color from Theme Options for any demo you import or can create your own style, we suggest you to please open a support ticket with our team and we will get back to you as soon as possible.
Click Here To Get Avada Support
Thanks
-Ammar
I have a website that has changed themes and no longer uses this theme, but relies on your fusion builder. Is there any way I can purchase fusion builder by itself? please contact me at info@weedlist.ca thanks, the site in question is also https://weedlist.ca btw
Hi
Currently the fusion builder is not sold as a separate product and it is part of the Avada theme. To have access to the plugin, you would need the theme. As a small note, Avada would be releasing v7 soon with a plethora of new features. We would request you to check the demo and features of theme once. Link here
We thank you for your interest and would be delighted to have you as a part of our growing community!
Thank you, Shaminder
Hi Team,
I’m using avada theme with woo-commerce option. Kindly look into below url
https://www.pansariwala.in/grocery/staples/gee-oils/ https://drive.google.com/file/d/1M7Qez3ZOv3EiANc47kTEwH-BL1pvMxQc/view?usp=sharingThrough this url, you can see some woo-commerce product and I want to control font size of products showing in boxes. But can’t find out the option.
Please help me out.
Thanks …
Hi,
The titles there use the H3 font size that you can adjust under Theme Options -> Typography -> Headers Typography -> H3 headers typography area.
Thank you. – Abbas
Hi Abbas, thank you for the help. I need one more help. I want to reduce space gap beetween sidebar and woocommerce product category Archive page. for more clearification kindly look into https://drive.google.com/file/d/1hmfazrVCEalWBLm5VYuQkLylE7z1Bh4z/view?usp=sharing
Woocommerce Product Category Archive Page url: https://www.pansariwala.in/grocery/staples/atta-flours/
I hope you can help me out.
Thanks …
Hello There
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thanks
-Ammar
Hi: I have the latest Avada theme installed but WooCommerce keeps asking to update some template overrides.
Take a look please: https://ibb.co/g6X5vY5
¿Is there a theme update on the way to address this issue?.
Thanks.
Hello @WarpMedia
Which exact version of theme you are using right now? are you using 6.2.3 and also please check if you are using a child theme, also please check your WooCommerce version as this is how it should be on 6.2.3 for you => https://share.getcloudapp.com/qGuK7jbm
If for some reason the issue persists, please open a support ticket and our team will get back to you as soon as possible.
Click Here To Get Avada Support
Thanks
-Ammar
Are there any plans to include an option where you can have both light and dark mode logos?
Hello @iamzuno
Right now there is no specific item for this to automatically change your logo from light to dark as there is no dark mode option available, however with our next version of theme that is 7.0 we are introducing header builder where you should be able to assign a different logo on each page depending on the headers you are using there.
Thanks
-Ammar
This is great. Looking forward to this release.
Hi
Glad to help 
Regards
I have a Layerslider questions since I’m new to using it. I did a test setup and added one to a page. Everything on that page (footer, header, etc) all got smaller. Weird, I know. I then applied a SliderRevolution test and everything went back to normal.
Is that something you’ve experienced before?
Hi
We have not really seen such an issue before. Check your layer slider for any broken or incomplete HTML tags.
If the issue persists and If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you
Click Here To Get Avada Support
We look forward to helping you!
Thank you, Shaminder
Thanks for the feedback. How do I check for broken tags? I simply added the plugin from Avada’s plugin screen and added a slide to a page. That’s it… no customization at all.
Hi
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you
Click Here To Create An Account & Get Avada Support
Thank you, Shaminder
Hi, I am using the Avada Lifestyle demo. How do I change the Logo on the top left? Please assist.
Hello @zanazaka7
You should be able to change the logo from Avada > Theme Options > Logo Tab for any of our demo, the place for changing logo remains same, if you need further assistance with this, please open a support ticket and our team will get back to you as soon as possible.
Click Here To Get Avada Support
Thanks
-Ammar
