1430 comments found.
How do I get my site to look like the demo, I dont see the particular options to have that done, and when I imported the dummy data it looks like the bottom half but not the top?
Hi artiium21,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Also what are the sizes for the ad at the top of the website
Hi artiium21,
As previously mentioned, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, pre-sale question: is the theme available in plain html form? intrested in integrating it in custom cms.
Hi immko,
Unfortunately, this theme is only available as a WordPress theme.
Hi, where is the change log?
Hi zarzacorp,
The changelog is on the main theme page in the Item Details tab.
Hello! I bought this theme from you, and the installation failed. I received an error because “style.css” is missing from the theme package. How can we solve it?
Hi alberto_botoghina,
You are trying to install the wrong zip file. Please unzip the file you downloaded from Themeforest and follow the instructions inside the /documentation folder to install the theme.
If you have any other questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
I installed the theme but cannot figure out for the life of me how to enable comments??? my blog is rookiecardramblings.com
Hi tvalmeyer,
The comments are displayed by default, But, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
but they are not.. atleast not on my blog… did u check it out?
Hi tvalmeyer,
As I mentioned previously, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
As I can see from the demo, the mobile version of facebook share button do not open the fb app, it just opens a browser version….whereas the other sharing buttons shares directly via the installed app. Is this a limitation or is is a bug ?
Hi Sandipbarik,
This has nothing to do with the theme. It doesn’t appear that Facebook allows this:
https://stackoverflow.com/questions/26106447/is-it-possible-to-generate-a-share-on-facebook-link-that-opens-the-native-facePlease I need to get to the author via email. How can I customize this theme to be the way it is on the demo
Hi Wdesignx,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
where do i get the licence key for the free plugin?
Hi edujandon,
That is located in the Zox News documentation.
If you have any other questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Please one more question where do I apply the license that I download from the Downloads section of my Themeforest profile page? Or did it apply on the theme automatically once activated?
Hi edujandon,
As I mentioned previously, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Ticket responses rate is slow… I had to disable the featured post for home page while I wait for response, cus the gap in between post are making my site look awful.
Hi edujandon,
I’m not sure what you consider “slow”, but if you submitted the ticket over the weekend, I don’t typically answer tickets on weekends. However, I do answer tickets within 24 hours during normal business hours.
I appreciate your patience and I will answer your ticket in the order it was submitted. Thanks!
How can we edit the home page, if we want to add a new block, how can we add them
Hi praneetgundepalli,
Unfortunately, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
Item Purchase Code: invalid and when amp plugin activate nav sidebar not working.
Hi pklive,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Free Plugins key where
When amp plugin AMP post template not showing
Hi pklive,
As mentioned previously, if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Pre-Purchase question …. Does zox support any feed aggregator so that it can automatically aggregate news feeds from different sources and display in the themed layout ?
Hi Sandipbarik,
I have not tested any aggregator plugins with the theme, so I can’t guarantee that any are 100$ compatible at the moment.
Hi Team, Facing difficulties to put JavaScript ads . Please guide google ads working. but unable to add some other advertisement in JavaScript format , i have used ad inserter but still not working . Thanks
Hi wajidmansari,
Unfortunately, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
Hello, does this theme have a pop up ad?
Hi Richardsonvc,
That is not a feature of the theme, but that is something I would consider adding in a future update.
Is it possible to make changes to the theme after purchase?
Hi Richardsonvc,
I’m not exactly sure what you mean, you once you purchase the theme, you can make any custom changes to the theme files that you want.
ı just bought this theme about 1 hour ago . I try to register reviewer plugin but ı took this warning “The purchase code related to the envato username is not valid.” Can you help me ?
Hi aburakkargi,
You can find the correct activation instructions in the theme documentation, but if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi! A question, with the last update of Wordpress the visual editor stopped working. Any suggestion to solve it? Thanks in advance!
Hi matiasamigo,
You may not be using the latest version of the theme, which fixed that issue. But if you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
This theme doesn’t show ad sense ads on mobile. Why is that?
Hi gabbyebook4study,
The theme does show Adsense on the mobile version. If you are seeing an issue, it may be with the ad unit code you are using where it may not be responsive.
But unfortunately, your support has expired. If you would like to continue to receive support, you will need to renew your support for this theme via the Downloads section of your Themeforest profile page.
So if the ad unit isn’t responsive, it wont show on mobile. Is that why?
I can’t pay for support over this minor setback. Please do direct me on what to do. I have used the theme for over a year now for a client and it worked so fine without issues.
But it doesn’t show ad sense ads. Maybe you should check it out. Check other sites using the theme, their ad sense ads isnt displaying on mobile.
But its working fine on Desktop
I just installed responsive ad unit. Its still not displaying ads on mobile
Hi gabbyebook4study,
This is not a known issue with the theme and is very likely a localized issue. So, if you would like me to look into it, you will need to renew your support.
I purchased this ZOX theme and the useless installer Wawuf says he cannot install on wordpress? He cancelled the job after about 2 weeks trying to work on it.. Is this theme even legit and can it be installed onto wordpress ? As I purchased a 400.00 business wordpress plan and annoyed that this theme cannot be installed on it? Is anyone else able to install it?
Hi suga_magazine,
I can assure you that the theme works as advertised, so whatever issues you are seeing can be easily resolved by submitting a ticket at the Support Center and I would be happy to look into this for you. Thanks!
Bonjour je n’arrive pas à renter mon code d’achat pour activer le theme wordpress. Ils me disent que le code licence est invalid. Pouvez vous m’aidez ?
Hi lesinguliersete,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
Hi, i have just purchased your theme. How can I install demo version please?Thanks
Hi cittasport76,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!
How can i make the header fix height now when it loading ti cover have the home page?
Hi mobilebw,
If you have any questions/issues, please submit a ticket at the Support Center and I’ll be happy to help. Thanks!