Discussion on Cryptic - Cryptocurrency WordPress Theme (Page 5)

over 5 years ago

Plz explain How to find entry-title ?

after update i can see home page title .. but it messing up full Home page

i was trying to find it in css code to do :

.entry-title {
   display: none;
}

but can not find entry-title anyweare..

Plz help

2 other replies

kiev707 Purchased

over 5 years ago

when im adding .entry-title { display: none; }

to style.css nothing getting changed

modeltheme Author

over 5 years ago

Make sure that you cleared the cache of your browser. And also clear the cache of any caching plugin.

Try these and let us know the results

kiev707 Purchased

over 5 years ago

Belive me.. nothing changed.. i did reqvest support .. hope support will reslove it. if need paying for it i will .. cryptic is nice them.. Just updates.. got nasty ..

kiev707 Purchased

over 5 years ago

2453331 ticket number. if need paying ill pay .. but plz plz plz.. need to fix it asap

modeltheme Author

over 5 years ago

Hi,

Your ticket in being handled right now. You will get a reply in a few moments.

samerk Purchased

over 5 years ago

I see you have option in settings for font size but only for H1-H6 titles. I tried adding CSS styles but cant get text to change size. What is the default px text size on the theme and what is the px line height?

I tried

.article-content p { font-size: 18px !important; line-height: 25px !important; }

modeltheme Author

over 5 years ago

The theme panel comes with options to set the typography for the single article paragraphs:

samerk Purchased

over 5 years ago

Awesome, thanks!

anesta1977

over 5 years ago

Hi, does theme have the functionality for people to register/ sign up, my account dashboard to to deposit and withdraw?

modeltheme Author

over 5 years ago

Hi,

Deposits and withdrawals are not supported on the theme. You can extend it using plugins, such as https://wordpress.org/plugins/wallets/

kiev707 Purchased

over 5 years ago

Yoast SEO now working with this.. can you advise ?

7 other replies

kiev707 Purchased

over 5 years ago

any compatible seo plugins ?

modeltheme Author

over 5 years ago

Hi,

Can you give us more details? What is not working on Yoast SEO?

kiev707 Purchased

over 5 years ago

its no option to put keywords etc.. like theme is not compatible with yoast. is yost working on your side ?

kiev707 Purchased

over 5 years ago

can send u screen shot if u need.. but i think u try youst.. you will see what i mean

modeltheme Author

over 5 years ago

When we edit the page we see the box for Yoast seo to set the keywords and other things for Yoast SEO: https://i.imgur.com/kymg24d.png

If the box isn’t visible for you: Make sure if the plugin is installed and activate and then also check if the plugin is checked here: https://i.imgur.com/DWPnbru.png

kiev707 Purchased

over 5 years ago

this is what i have on my side : https://imgur.com/a/mMAmPJ0

modeltheme Author

over 5 years ago

At this point we can only make recommendation on what could be the problem. Things like these are not covered by the support (if your support is still active).

What can you do:

Disable any other SEO plugin.
Update the plugins (including the Yoast SEO).
*We only tested the free version.
Disable, remove and reinstall Yoast seo

kiev707 Purchased

over 5 years ago

did all that .im on free version is well .. any more sugestions ? im using old version.. not sure it will not mess up my set up … so was not bothered to update.. plz advise what to do

modeltheme Author

over 5 years ago

If you’ve modified the theme files then updating it would be a risk to lose the modifications.

If you did not modified the theme:

Backup all of the plugins, the theme, and the database.
Install Envato Market plugin (Install and how to use: https://modeltheme.com/how-to-use-the-envato-market-wordpress-plugin/)
Disable any other plugin installed (other than the ones that came with the theme).

Note: We are not responsible for loses if you don’t backup your website before upgrade.

kiev707 Purchased

over 5 years ago

seo yost is working perfect after update

samerk Purchased

over 5 years ago

Hello, Any plans to make the sidebar in posts and pages the same. The blog post side bar is a good size the pages had a big sidebar. I emailed a few times and no reply since Monday.

2 other replies

modeltheme Author

over 5 years ago

Hi,

If you mailed us from this username, we were not able to track any emails or tickets from you. If possible, please post a screenshot with the problem. We will provide you a solution asap.

Thank you

samerk Purchased

over 5 years ago

Hello, Basically the posts have a sidebar that is much wider than pages.

https://ibb.co/9HzL92P https://ibb.co/hdtpTgK

I want to get blog posts to have a narrower sidebar. I want it to be just like it is on pages.

modeltheme Author

over 5 years ago

Hi,

We just modified the file responsible for the width of the sidebar.

How to add the modification:

1. Open and save this file https://bit.ly/30DrWk2 (save it as .php file not .txt).

2. Add the file to your child theme folder via ftp or cPanel.

That’s all.

samerk Purchased

over 5 years ago

Worked great! thanks. If i try to edit in Appearance > theme editor >child theme > content-single.php it does not save but via control panel all good.

modeltheme Author

over 5 years ago

We do not recommend editing the files from Appearance > theme editor because the site can break for various reasons.

moderne_meesters

over 5 years ago

Hi,

The categories cannot be clicked on mobile in the shop. Please see: Bitcoindebuut.nl/webshop

Now we had a look at your theme and viewed the demo shop. It has exactly the same problem and so this problem is in the theme we guess. Do you have a solution for this? Thank you.

Regards, Rob

1 other reply

modeltheme Author

over 5 years ago

Hi Rob,

We would be very thankful if you can post a screenshot link here. You can add it on imgur.com or any other image hosting website.

Thank you! Looking forward to see the problem and provide you a fix asap.

moderne_meesters

over 5 years ago

Hi, thank you. here we go: https://prnt.sc/svsg02

modeltheme Author

over 5 years ago

In order to fix that problem please add this code into your style.css of your child theme:

@media screen and (max-width: 1000px)
    .sidebar-content {
        overflow: hidden;
    }
}

It will fix this problem

moderne_meesters

over 5 years ago

Great this is working fine!

danyblancos Purchased

over 5 years ago

I have another issue with theme…Demo importer doesn’t work i am start import and it take 3 days an just 63% download.. i am trying from 1 week. first i though my internet connection was slow then i switch my device and contact internet service provider but the issue is with your theme actually i think…

modeltheme Author

over 5 years ago

Hello and thank you for contacting us,

Please submit a request to our help center (https://modeltheme.com/go/help-desk/) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details you can (including screenshots).

We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.

Regards! - ModelTheme

krazy4sales

over 5 years ago

hello i have some basic questions about this theme. 1.is there a way to make some commission 2 is this affiliate based to generate income if so what program is needed 3. is this just a blog with information to share with people or membership base 4. is there a way to buy and trade and earn commission or something

This may seem like weird questions but i like the idea is there documentation on how to use this theme to generate a income if so i will buy.

Thanks for your time

modeltheme Author

over 5 years ago

Hi,

Unfortunately, the theme does not process money. It comes with currency exchange but without an option to purchase money or to exchange online.

Regards

spytolink

over 5 years ago

hello please i want to ask a question, i saw the demo preview but via the mobile device when i clicked on the menu button, i saw the drop down list but no way to close the menu list

modeltheme Author

over 5 years ago

Hi,

By default we’ve set the sub menus already toggled. Lots of customers asked for this feature. We will take into consideration adding a toggle icon in the right side or making them already toggled. If you enjoy Cryptic theme and need these modifications you can open a ticket https://modeltheme.com/go/theme-customization and we will estimate the hours necessary to be implemented.

Thank you

danyblancos Purchased

over 5 years ago

I am facing some issues in this theme… first of all character (S) is diaplay under the footer and second i didn’t get visual composer page builder…? how i can fix..?

modeltheme Author

over 5 years ago

Hello and thank you for contacting us,

First of all, Visual Composer was renamed a few years ago and became WPBakery Page Builder. At this moment Visual composer is another page builder. What is included with the theme is WPBakery Page Builder.

To check ss listed on your footer, please submit a request to our help center (https://modeltheme.com/go/help-desk/) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details you can (including screenshots).

We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.

Regards!

danyblancos Purchased

over 5 years ago

Thankyou i have another issue with theme…Demo importer doesn’t work i am start import and it take 3 days an just 63% download.. i am trying from 1 week. first i though my internet connection was slow then i switch my device and contact internet service provider but the issue is with your theme actually i think…

modeltheme Author

over 5 years ago

Hi,

Seems that you already created an account in our help desk platform but didn’t open any tickets so far. Please open one and don’t forget the FTP + WP Admin credentials in order to investigate & fix any possible remote problem.

Thank you

sametor44 Purchased

over 5 years ago

hello I do not know how this theme was added to my cart. I wanted to get the rehub theme. When I paid, I saw that I received this theme. I did not download the theme files in any way. You can check it.

modeltheme Author

over 5 years ago

Hi,

If you didn’t downloaded the theme you can ask for a refund via this link: https://themeforest.net/refund_requests/new

If you already downloaded the theme, the refund will not be valid.

Regards

AlphaNexus Purchased

almost 6 years ago

Hello. I sent you a note. So far they haven’t answered me. It’s a simple ticket.

modeltheme Author

almost 6 years ago

Hi,

Can you give us your ticket ID, if it was not already solved by our help team?

ModelTheme

wiselevis Purchased

almost 6 years ago

Hello good day, pls I will like to know if when I buy this theme; I can change currency to naira and add other currencies too; Also people can buy and sell Crypto to me on my site with this theme. Thank you

modeltheme Author

almost 6 years ago

Hi,

Major cryptocurrencies are fully supported with icons: Bitcoin BTC, Ethereum ETH, XRP, DASH, LTC, ETC, XMR, XEM, REP, MAID, PIVX, GNT, DCR, ZEC, STRAT, BCCOIN, FCT, STEEM, WAVES, GAME, DOGE, ROUND, DGD, LISK, SNGLS, ICN, BCN, XLM, BTS, ARDR, 1ST, PPC, NAV, XCP, NXT, LANA. Partial support for over 1000 cryptocurrencies. Fiat currencies conversion supported: AUD, USD, CAD, GBP, EUR, CHF, JPY, CNY.

The theme does not come with a currency wallet. You cannot sell or buy crypto without an external wallet.

samerk Purchased

almost 6 years ago

Will someone just do the right thing and update the theme with the latest plugin version?? Virtual Coin Widgets version 2.2.1

I cant send a “ticket” since my subscription expired but this should be fixed regardless as it is a theme issue and it is even broken on your DEMO

Example on your site loads errors https://cryptic.modeltheme.com/ and also if you scroll down on YOUR theme https://cryptic.modeltheme.com/ look at CRYPTOCURRENCY LIVE PRICE TABLES

samerk Purchased

almost 6 years ago

please ignore, i see you have uploaded latest version

hamedrx Purchased

almost 6 years ago

hi, Virtual Coin Widgets version 2.2.1 is available. please update

modeltheme Author

almost 6 years ago

Hello and thank you for contacting us,

Please submit a request on our help center (https://modeltheme.com/go/help-desk/) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details you can (including screenshots).

We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.

Note: If you have issues with the current version of the plugin, let’s discuss in a ticket because this way we cannot see what is wrong on your website.

Regards! - ModelTheme

samerk Purchased

almost 6 years ago

Their seems to be something wrong with the theme. Also your demo is acting wierd. Take a look https://cryptic.modeltheme.com/

2 other replies

samerk Purchased

almost 6 years ago

Example your theme is loading errors “Warning: Illegal string offset ‘price_btc’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 114” and another 100 of them

samerk Purchased

almost 6 years ago

I contacted Virtual Coin Widgets For Visual Composer author and they said “current version is 2.2.2, cryptic theme is still using 2.0.0 (not functional anymore).” Cryptic theme is using 2.0. Can you please add the 2.2.2 so i can download it? They said The theme author must update it,

modeltheme Author

almost 6 years ago

Hi,

This problem was already fixed a few minutes ago.

In order to install the last update of the plugin (which contains the fix) please do the following:

1. Backup the plugin (using FTP or hosting cPanel).

2. Disable & Delete the plugin;

3. Go to Appearance -> Install plugins -> And reinstall it.

That’s all. - ModelTheme

samerk Purchased

almost 6 years ago

didnt work. The plugin developer said, ” “current version is 2.2.2, cryptic theme is still using 2.0.0 (not functional anymore).” can you add it? Loa your own page and you will see all the errors “https://cryptic.modeltheme.com/”

Warning: Illegal string offset ‘symbol’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 112

Warning: Illegal string offset ‘name’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 113

Warning: Illegal string offset ‘price_btc’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 114

Warning: Division by zero in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 115

Warning: Illegal string offset ‘rank’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 128

Warning: Illegal string offset ‘market_cap_usd’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 130

Warning: Illegal string offset ‘percent_change_1h’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 132

Warning: Illegal string offset ‘percent_change_24h’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 133

Warning: Illegal string offset ‘percent_change_7d’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 134

Warning: Illegal string offset ‘available_supply’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 135

Warning: Illegal string offset ‘max_supply’ in /home2/crypticmodelthem/public_html/wp-content/plugins/virtual_coin_widgets_vczip/includes/data.php on line 136