Hello @facileweb81

Can you please check if you have another WordPress theme installed along with Avada and that your registration is done properly, if not please do that and check for the update again, if however the issue persists please open a support ticket and our team will get back to you as soon as possible.

Click Here To Get Avada Support

Thanks

-Ammar

Hello @soe_tedjo

Definitely you can! you should be able to use the same license for both local development and then live domain

We will be happy for you to be a part of this Amazing Community!

Thanks

-Ammar

Hello @Muehle

We will gladly assist you with this issue, however as the ThemeForest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hi

I believe you want to make a similar layout. The column in the left is using the masonry shortcode to show a single post and the column in the right is using a regular grid (no featured image) to show the title and meta

Post dont really have an option to set a feature post. That is simply a layout used in the particular manner

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

We solved commenting all the content of the function manage_pll_slugs, what the function do? Can we mantain the comment or is an important function?

public function manage_pll_slugs() {
    /* if ( class_exists( 'Fusion_Multilingual' ) && Fusion_Multilingual::is_pll() ) {
        require_once 'class-fusion-pll-post-type.php';
        require_once 'class-fusion-pll-rewrite-slugs.php';
        new Fusion_PLL_Rewrite_Slugs();
        add_filter( 'fusion_pll_translated_post_type_rewrite_slugs', [ $this, 'pll_slugs' ] );
    } */
}

Hello @TBC2018

Please see this document post => https://bit.ly/2CZkZ3j you will need to download the fresh files from your ThemeForest account and then you can install them manually.

Thanks

-Ammar

Hello @TBC2018

Which version are you on in this case? we are not seeing this error on 7.0 and no code removal is required here, if you are using 7.0 and seeing this issue please send us a support ticket following the link below.

Click Here To Get Avada Support

Thanks

-Ammar

Hi

Thank you for your kind words! We look forward to bringing you the best of Avada

Thank you, Shaminder

HI there

Not seeing any issues with regard to this in support and have just tested again as well, all patches apply without a problem. Confirmed in this short video https://d.pr/v/hwybT3

Send us an email to support@theme-fusion.com and include your info and a link to this comment, and we will check this for you.

Thank you kindly, MB

HI there

Send us an email to support@theme-fusion.com and include your info and a link to this comment, and we will check this for you.

Thank you kindly, MB

Hi,

I can’t find your email in our system. Could you please share the email address from which the message was sent?

Thank you. – Abbas

Hello There

You’re most welcome

Glad to hear that.

Thank you. – Abbas

Hi,

We can see your follow up message that you were able to resolve this issue.

We hope you like Avada 7.

Thank you. – Abbas

Hello @Housegrafic

Can you please make sure that you are using the latest version of theme that is 7.0 and check again, if the issue persists please open a support ticket with our team and we will check it right away.

Click Here To Get Avada Support

Thanks

-Ammar

Thanks, that was the problem. Strange, yesterday I didn’t see any possible update, but today I did! Thanks !

Hi there

No worries. If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you, MB

Hi

We are unable to replicate a similar issue at our end. Temp Video here

We request you to please add in a support ticket for the same. Please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hello @pranuthi

You will need to use any 3rd party plugin for this with our theme, currently we have not tested any specific plugin so can not provide you with a solid recommendation but you can check online and get in touch with the plugin authors further about this as well.

We will be happy for you to be a part of this Amazing Community

Thanks

-Ammar

Hello @RomWOL

There should be no issues while updating from 5.9 to 7.0 as far as update instructions are followed here => https://bit.ly/2ZQpHcp I am not exactly sure what you mean by going mad so can not provide better instructions here but I will suggest you to please try updating after disabling your 3rd party plugins and switching to parent theme if you are using a child theme, if however the issue persists please open a support ticket and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello @bill_ch

You have a valid support and there is no need to send the email, you should be able to open a proper support ticket with our team

Thanks

-Ammar

Οκ, I open a ticket you can see it.

Hello @bill_ch

Thanks, we will get back to you very soon

-Ammar

Hello @shintakawa

I have checked and the scrolling works all fine and good on mobile for me, I have checked this on our latest version 7.0 currently, can you please update to our latest version 7.0 and make sure that none of your 3rd party plugin is causing this issue? if it persists please open a support ticket with your complete site details and we will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello, It happened with ver7.0 I added Youtube module and the scrolling was stopped at the section. Without Youtube module, it is ok. I applied all of your current patches.

Of course, none of the plugin was installed with that problem.

Hello @shintakawa

In that case please open a support ticket and our team will gladly check this for you as soon as possible.

Thanks

-Ammar

Hello @Classof1984

We are in the process of updating our documentation so it will be updated soon, you can check out the changelog here now => https://theme-fusion.com/documentation-assets/avada/changelog.txt

Thanks

-Ammar

Hello @Shaolinshop

Please send us an email to support@theme-fusion.com and we will further check this out, we are further investigating this issue on our end as well.

Thanks

-Ammar

Hello @Shaolinshop

We have now released a patch for this, please apply the patch and the background videos should start working for you.

Thanks

-Ammar

Hi

We will definitely makes check on the same and if the issue prevails then we will be adding a fix for it

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi Shaminder, thank you for the reply. This is kind of a presale question for my next client, do you have any ETA on this. Apparently this transform effect on mobile is important for them. Thanks!

Hello @cyberkiwi

You should be able to enable the parallax on mobile phones in this case simply by enabling it from the container option => https://share.getcloudapp.com/d5uWZ4dO this should enable

Thanks

-Ammar