Discussion on Avada | Website Builder For WordPress & eCommerce

Discussion on Avada | Website Builder For WordPress & eCommerce

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39356 comments found.

Hi, can we now use post updated date on posts ?. Or is it still not implemented.

Hi,

Yes. You can use our new Theme Builder to create a custom layout for your posts. It has a Meta element where you can enable the modified date:

https://share.getcloudapp.com/L1up0v2D

If you need to show your posts by the ‘modified date’, you can do so from the Blog element settings:

https://share.getcloudapp.com/X6uoZ7XQ

Thank you. – Abbas

Hi, it’s been about 2 months since I haven’t received any updates. Can I understand why? My version is stopped at 6.2 this has caused many problems that had to intervene on the site.

Hello @facileweb81

Can you please check if you have another WordPress theme installed along with Avada and that your registration is done properly, if not please do that and check for the update again, if however the issue persists please open a support ticket and our team will get back to you as soon as possible.

Click Here To Get Avada Support

Thanks

-Ammar

Pre-sale question: can I use in this theme and fusion builder in localhost for development stage? Then installed on hosting server simultaneously? Thanks.

Hello @soe_tedjo

Definitely you can! you should be able to use the same license for both local development and then live domain :)

We will be happy for you to be a part of this Amazing Community!

Thanks

-Ammar

First Thanks for the awesome update

I created a custom header. how can i set up to overlay my slider not staying above?

Hello @Muehle

We will gladly assist you with this issue, however as the ThemeForest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hi

I believe you want to make a similar layout. The column in the left is using the masonry shortcode to show a single post and the column in the right is using a regular grid (no featured image) to show the title and meta

Post dont really have an option to set a feature post. That is simply a layout used in the particular manner

If you require further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi, we update the theme and we have this error. How can we fix it?

Fatal error: Uncaught Error: Call to private method Fusion_Multilingual::is_pll() from context ‘FusionCore_Plugin’

We solved commenting all the content of the function manage_pll_slugs, what the function do? Can we mantain the comment or is an important function?

public function manage_pll_slugs() {
    /* if ( class_exists( 'Fusion_Multilingual' ) && Fusion_Multilingual::is_pll() ) {
        require_once 'class-fusion-pll-post-type.php';
        require_once 'class-fusion-pll-rewrite-slugs.php';
        new Fusion_PLL_Rewrite_Slugs();
        add_filter( 'fusion_pll_translated_post_type_rewrite_slugs', [ $this, 'pll_slugs' ] );
    } */
}

Hello @TBC2018

Please see this document post => https://bit.ly/2CZkZ3j you will need to download the fresh files from your ThemeForest account and then you can install them manually.

Thanks

-Ammar

Hello @TBC2018

Which version are you on in this case? we are not seeing this error on 7.0 and no code removal is required here, if you are using 7.0 and seeing this issue please send us a support ticket following the link below.

Click Here To Get Avada Support

Thanks

-Ammar

Welcome 7.0, thank you for another effort, Avada staff!

Hi

Thank you for your kind words! We look forward to bringing you the best of Avada

Thank you, Shaminder

Dear I am trying to update the patches on avada but it get stuck on the patch number 2 #417892 Jul. 22, 2020 Fusion Builder Fixes YouTube background video in containers it keeps coming back to apply the patch

what shall we do

thanks

HI there

Not seeing any issues with regard to this in support and have just tested again as well, all patches apply without a problem. Confirmed in this short video https://d.pr/v/hwybT3

Send us an email to support@theme-fusion.com and include your info and a link to this comment, and we will check this for you.

Thank you kindly, MB

Under 7.0, on one particular page, all images I have placed within tabs via the fusion_imageframe shortcode are now not loading. I’ve checked the syntax of what I’m using vs the latest for the imageframe element under 7.0, and nothing is different. I currently have 6 licenses but all are beyond 6 months. Due to that expiration, I am posting it here so you are aware of the issue, as I am able to hold off waiting for a fix for now. I know of no external plugins that would be part of any conflict with 7.0 to be causing this.

HI there

Send us an email to support@theme-fusion.com and include your info and a link to this comment, and we will check this for you.

Thank you kindly, MB

Unable to post on your system as support has expired. We have 5 licences and as of this week, previously working Envato tokens are now no longer working (more than one site). I have checked that all permissions etc are correct – even tried checking every box, still no luck. Help!

Hi,

I can’t find your email in our system. Could you please share the email address from which the message was sent?

Thank you. – Abbas

support@caorda.com – I’ve had your reply now, thank you!

Hello There

You’re most welcome :)

Forget my last comment. The problem was with Elegant Element for Avada, I just apdated the plug-in and things are working properly.

Glad to hear that. :)

Thank you. – Abbas

Hello,

I just updated to the new Avada 7.0 It seems that is in Avada Live it is not possible to edit the container. I have to edit in the page backend. Any idea ?

Hi,

We can see your follow up message that you were able to resolve this issue.

We hope you like Avada 7.

Thank you. – Abbas

Hello,

short question, why isn’t there the a-interior demo to install when installing the demo in the backend?

thanks in advance for your answer.

Many greetings, Tamara

Hello @Housegrafic

Can you please make sure that you are using the latest version of theme that is 7.0 and check again, if the issue persists please open a support ticket with our team and we will check it right away.

Click Here To Get Avada Support

Thanks

-Ammar

Thanks, that was the problem. Strange, yesterday I didn’t see any possible update, but today I did! Thanks !

Hi there

No worries. If you need further assistance or have any further questions, please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

Thank you, MB

Seems to be a Smooth Scrolling Error on Mobile Devices with the latest update. Not scrolling for them. Turned off and issue is fixed.

Hi

We are unable to replicate a similar issue at our end. Temp Video here

We request you to please add in a support ticket for the same. Please create a support ticket using the link below and our support team will gladly assist you

Click Here To Get Avada Support

We look forward to helping you!

Thank you, Shaminder

Hi, Can I use this theme to make classified website?

Hello @pranuthi

You will need to use any 3rd party plugin for this with our theme, currently we have not tested any specific plugin so can not provide you with a solid recommendation but you can check online and get in touch with the plugin authors further about this as well.

We will be happy for you to be a part of this Amazing Community :)

Thanks

-Ammar

Hello team Avada, I wanted to update the theme because of the upload images size problem. I have the 5.9 version but when I upload the v7, the website is going mad. Any idea ?

Hello @RomWOL

There should be no issues while updating from 5.9 to 7.0 as far as update instructions are followed here => https://bit.ly/2ZQpHcp I am not exactly sure what you mean by going mad so can not provide better instructions here but I will suggest you to please try updating after disabling your 3rd party plugins and switching to parent theme if you are using a child theme, if however the issue persists please open a support ticket and our team will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hi, there is any option on your theme which allow side appear mobile menu?

Hello @bill_ch

You have a valid support and there is no need to send the email, you should be able to open a proper support ticket with our team :)

Thanks

-Ammar

Οκ, I open a ticket you can see it.

Hello @bill_ch

Thanks, we will get back to you very soon :)

-Ammar

Hello, scrolling page on mobile does not work. It works when mobile becomes sleep and it goes back.Please fix this soon..

Hello @shintakawa

I have checked and the scrolling works all fine and good on mobile for me, I have checked this on our latest version 7.0 currently, can you please update to our latest version 7.0 and make sure that none of your 3rd party plugin is causing this issue? if it persists please open a support ticket with your complete site details and we will get back to you as soon as possible.

Click Here To Create An Account & Get Avada Support

Thanks

-Ammar

Hello, It happened with ver7.0 I added Youtube module and the scrolling was stopped at the section. Without Youtube module, it is ok. I applied all of your current patches.

Of course, none of the plugin was installed with that problem.

Hello @shintakawa

In that case please open a support ticket and our team will gladly check this for you as soon as possible.

Thanks

-Ammar

Just a heads up that your changelog link that links from the main themeforest page here https://theme-fusion.com/documentation/avada/install-update/avada-changelog/ does not work? I am looking for the changelog for version 7 basically.

Hello @Classof1984

We are in the process of updating our documentation so it will be updated soon, you can check out the changelog here now => https://theme-fusion.com/documentation-assets/avada/changelog.txt

Thanks

-Ammar

The background video doesn’t work anymore. e.g. YouTube or Vimeo

Hello @Shaolinshop

Please send us an email to support@theme-fusion.com and we will further check this out, we are further investigating this issue on our end as well.

Thanks

-Ammar

Hello @Shaolinshop

We have now released a patch for this, please apply the patch and the background videos should start working for you.

Thanks

-Ammar

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