Hi mbhwhitney! You can define one open section at time (not all opened). To set a specific panel opened insert the number on of the tab (start at zero): https://support.undsgn.com/hc/en-us/articles/115004228485#&gid=1&pid=2

Hi kouroshbabaei! If it was requested just before or during the weekend please wait a few days. All requests will be answered.

You are missing the fact that there is a difference between using one single logo used as code (what you are trying to do) or use two different SVG logos as files, please check the ‘Switchable logo’, it’s like using two PNG but you need to upload 2 SVG files: https://support.undsgn.com/hc/en-us/articles/214001865

I tried that now but still same problem. Wish Id seen what you did when you uploaded your own logos as it worked then but you’ve removed your logos so I cant see what you had done to get it to work.

Please no need to write double messages, I’m already assisting you on the Help Center. I’ll be back soon!

Hello,
that’s the way how WordPress work. If you want to avoid that your site loads CSS files defined by the parent theme, you have to dequeue them: https://developer.wordpress.org/reference/functions/wp_dequeue_style/

This script for instance dequeues the two main CSS files of Uncode:

add_action( 'wp_enqueue_scripts', 'uncode_child_deregister_styles', 11 );
function uncode_child_deregister_styles() {
    wp_dequeue_style( 'uncode-style' );
    wp_dequeue_style( 'uncode-custom-style' );
}

N.B.: if you use the child theme included in the zip file of Uncode, you have also to remove the dependency from the parent stylesheet: https://undsgn.d.pr/fQMDqr

Hope everything is clear. Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hi rvalenta! Really not sure what you ask but I don’t think this is possible. Where you saw something similar?

Hi undsgn, I have figured it out. For everyone, please add this to your child theme functions file if you’d like to convert a Custom Field into a shortcode:

function myshortcode ( ) { global $post; return get_post_meta($post->ID, ‘CUSTOM_FIELD_NAME_HERE’, true); } add_shortcode( ‘MY_SHORTCODE_NAME’, ‘myshortcode’);

Hi rvalenta! Ok perfect, thank you for sharing.

Hi rvalenta! You can try to use a plugin like Yoast that gives you the possibility to rename these slug.

Yes this changes the slug of the category name but not the name prior to it such as portfolio_cat…

Hi rvalenta! How you would like to change? Please consider that even you change the code you cannot have something with one word like “photography” or “design” since these are reserved for the blog namespace.

Hi niksoftware! Not sure what you refer but if you don’t need WooCommerce you just need to deactivate the WooCommerce plugin from the plugin list.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi MichealMu! We are sorry but it’s not possible to understand the issue form here just in words, the only similar issue reported was related to Yoast or out of date version of the theme. What version do you have?
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi kouroshbabaei! As for documentation, when you import Demo you have a technical replica of the Uncode demo with placeholder images: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=2
You can also import only Selective Layouts: https://support.undsgn.com/hc/en-us/articles/214001065#&gid=1&pid=3
Anyway, please note that this will not import also the specific settings of a demo, to replicate the ”Creative Studio” you just need to change the accent color, menu style and menu font family (3 options).
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi dorseya3 and thank you for interest!
No sorry this is not a feature, all the features are showcased in the demo.

i’ve deactivated all plugins and the error persists

solved, i was a mailchimp for woocommerce issue

Hi QuadLayers! Sorry for the delay and thank you for the confirmation!

Hi pixelkinetic! Probably you have a cookie issue, did you try to open for example to clear your browser cache? This can be the only reason.

I just wanted to follow-up that eventually, it changed. I’m not sure why or how, but at some point, the preview on Frontend Editor finally updated itself…

Hi pixelkinetic and thank you for the confirmation!

Hi leemaas! When you buy a theme that is packed with bundled plugins, you’ll receive the new version of all these plugins when a new update is published, please find here all the info: https://support.undsgn.com/hc/articles/213454629
So as it has been happening for years all plugin versions will be updated as soon as the next Uncode update is released. Obviously, in case one of these plugins had a critical issue would immediately publish an update with the new versions but at the moment nom seems to me there is nothing of this kind in the old version of Slider Revolution.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Thanks for the clarification; The documentation has a complex way of saying: “You cannot use a ‘Content Block VC’ in a ‘Content Slider’”. Also the naming is different from the documentation. Simple solution would be to limit the available elements inside of a “Content Slider” slide the same way when adding an element to a “Section”.

Hi 4netInteractive, thank you for suggestion, I pass your input to the developers!

Hi 4netInteractive, I’m sorry but the developers tell me that it is not possible to do what you suggest because the Content Slider is actually a Row (while its slide is an Inner Row) and there is no way to differentiate it from the normal Row when opening the modules selection. We have added a note in the doc.

Hi maxfierro! It seems odd that the font doesn’t work on IE and no one ever noticed after all these years. The special text animations as for documentation are dependent of the fonts, so if the font is not working also the animation cannot work as expected. Anyway, if you have an odd issue please share the link to your site, it’s really not possible to understand without a preview od your site.
Otherwise, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi carlosrosales1979! This is not an option because it is not very popular to have the date on portfolio. Anyway you can for example use the Portfolio Details and enter your date here: https://support.undsgn.com/hc/en-us/articles/214002865

Hi Richard1018DT! We are sorry for this problem but I don’t think it’s update related, if this is a problem with the Uncode update here you should see thousand of similar messages. If you lost Theme Options the only possible reasons is that you are not complaint with the Max Input Vars or that you have extra plugins that consume more vars so the required 3000 is not sufficient: https://support.undsgn.com/hc/en-us/articles/213459869
Do you have also other errors in the System Status? https://support.undsgn.com/hc/en-us/articles/214000785
Moreover, I see that you have lot of files that are not found (404) is a generic server error when a file is not found: https://undsgn.d.pr/0xi6o5
Are you sure you are using an original theme? blauw_accent.css is not a native file of Uncode…
I see that also the outputted HTML is different but from here without access I cannot understand more about the issue.

Hi voic3! We are sorry but your video shows nothing (it’s a fixed frame) and a video cannot help to understand a possible issue, please share the live URL if you need help. The fixed menu should work like this unless you have extra plugins/ode that alter it (obviously the page must be fully loaded before it can work.): https://undsgn.com/uncode/homepages/creative-digital-agency/

it is fatal error

I need refund ?why not

Hi zq6557513! We are sorry but it’s not possible to understand the error you have, probably it seems an issue with an extra plugin you have “Ultimate Member” visible in your text (you should try to force deactivate it from your FTP): https://undsgn.d.pr/J4VK45
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

No this is not possible but you can use a Media Gallery module that replicate the Page Media layout you need, plus the Before/After.

Brilliant, thanks!

Hi damccormack and thank you for the confirmation!