26868 comments found.
Hi;
When is the next update scheduled?
Hi,
Thank you for your interest in our items but please note that we do not have fixed a special period for the next theme update. We are working hard for the next theme update but we cannot say for sure when exactly this will be released. You should follow us on our official Envato Market page because there will be announced all of the theme updates.
All the best! Catalin L.
Hi, is there a way to disable the automatic generation of the featured image from the featured video thumb when using Video Format on posts? Thank you!
Hi,
This behavior cannot be changed. After setting the featured video link and updating the post, you could remove the image or replace it, if needed. So if you do not want the image from the video to be used, remove/replace it.
Thank you! Simion C.
Hi, yeah, that’s what I’ve been doing. Thanks Simion
Provide support for different mobile menu opening animations, all time same animation in all website seems copycat of other websites. Provide opinion to change mobile menu opening animation.
Hi,
The mobile menu/search opening animation was always as it is currently, since the mobile theme plugin was introduced. I can’t say if it will change or if there will be options added for it (now there aren’t any options to change/modify it), maybe it will happen at some point. Thank you for the suggestions, and sorry for the inconvenience.
Thank you! Simion C.
But without any option to change animation of menu opening all website looks same, every website look copycat of each other. Same animation spoil dignity of individual Website. See themify ultra theme provide option to change mobile menu opening animation. It’s necessary to be added or all website seems same. No matter you add other features or not but this is most required feature to differentiate one Website to another. More than 50% traffic comes mobile device so it makes image on Website’s individual and differential identity.
How can I Implement social shares counter in the page, Is there is any plugins build for this?
Hi,
Thank you for using our product but please note that our theme does not have any such an option that allows you to add the social sharing buttons on the page.
All the best! Catalin L.
Friends good night!
Since the last update, I just can’t delete elements!
I disabled all plugins and the error persists.
When I try to delete, the page turns gray and nothing else happens!
I no longer have the right to support. Could you please check? I am not the only one to report this problem!
Thank you!
See:
Home: https://tinyurl.com/y63gatvh
Single Post Template 68 – Pulses PRO: https://tinyurl.com/y353a87c
Hi,
Are you sure you are not using any untested plugins? In most cases, that theme behaviour happens due when the users are using some untested plugins which break the theme functionality. Check if you are using the Gutenberg plugin, as an example and try to disable it if you’re using it and check the results. Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ where you need to provide more details about your problem and we are ready to help you.
All the best! Catalin L.
When I did the test, I disabled all plugins (I kept only those from TagDiv) and even then the problem persists!
But before the update I was able to delete normally. So, I believe the problem is with the TagDiv composer.
Anyway, thank you!
Thumb image sizes for mobile
Can you please suggest what image sizes I have to leave for mobile version? I removed all necessary for desktop but at the end none is showing up on mobile.
Also another strange thing is that there appears mobile version of website instead of desktop version on desktop when I try to check it in incognito version. Have you any idea what could cause it?
Just wanted to add that mobile version was showing because of the conflict with cache plugin (WP Super Cache) after disabling it that solved the problem just now I do not know which cache plugin to use without errors.
Hi,
The mobile theme uses these 2 thumbs sizes https://prnt.sc/tp3gms You can enable them. If the mobile theme is displayed on desktop, that is in most if not all the cases caused by caching. The super cache plugin has such a setting, please check the guide https://tagdiv.com/wp-super-cache-plugin-install-and-configure/ -> https://prnt.sc/tp3ijt Try enabling that setting, then clear the cache.
Thank you! Simion C.
Hi, We do encounter issues with the Instagram feeds. The theme is now asking to connect with the Instagram account, but doing this gives a failure notice: {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}
Also, using the [tagDiv]Instagram widget for other (bloggers) accounts, doesn’t work also, see https://www.triptalk.nl/author/senna/
All did work untill the last couple of weeks. is there a bug?
Thanks, Jeroen
Hi,
Indeed, Instagram has changed its API and that’s why the element is not working well. We have made the changes according to the new Instagram implementation and we are waiting for approval by the Instagram these modifications so we can include them in future updates.
All the best! Catalin L.
I installed the NewsPaper theme a few days back. I had imported the posts which I had in older theme.My issue is that default posts and their categories are appearing even after deleting. Pls check below :
I find that in spite of deleting default posts of theme in the beginning, few of them get indexed everyday. From where they come I am unable to fathom. I deleted few initially but since they got indexed, 404 is coming up.
Also I had a category NEWS earlier and by default your theme also had category “NEWS”. This has got conflicts. All the default categories start appearing when I open the below in edit mode:
Check the link below:
https://www.phoneswiki.com/picasa-installer-torrent-download/#torrentpDo let me know how to move forward!
The other link is this one as I can see the one I pasted is showing 404
Hi,
So from what I understand you have installed the demo with content, that will indeed import demo categories and posts. These can be removed/deleted however. If you remove them, their links will provide a 404. If Google managed to index them, you could try and remove them like so https://support.google.com/webmasters/answer/9689846?hl=en You could give it a try.
Thank you! Simion C.
Hi Simon
Thank you for replying. Over the weekend, I dig the issue further. These are not the default posts of the theme.
Everyday 3 posts are getting auto published with Torrent related content and title. The URL also gets changed automatically appending /torrent# in the end. It just hijacks the site.
The site is hosted on GCP server with all security in place. I am unable to understand from where it is happening and what is the resolution.
The level of experience you have, it will be great help if you can guide me where to look for the issue
Regards
Hi,
I understand now. Maybe those URLs are being generated by a plugin for some reason. Try deactivating them. Also, do they still generate if you switch to a different theme? I found a similar topic mentioning that even extensions could maybe cause it https://br.wordpress.org/support/topic/2018-12-torrentp-problema-no-site-wordpress/ Other than this, there don’t seem to be other references to such an issue.
Thank you! Simion C.
Thanks Simion. In fact you may be right. Yesterday I had tried this with SiteKit plugin. I was able to replicate the issue and I assumed that the plugin had issues.
But subsequently we will be needing plugins, so we cannot keep them deactivated.
Regards
Newspaper Version: 10.3.5 and WPML 4.3.13 Footer does not allow multilingual with cloud templates and WPML.
I have this same problem: https://wpml.org/wp-content/uploads/2020/04/5904313-Theme_panel_CricGenie_WordPress_2020_04_14_18_23_46.jpg https://wpml.org/forums/topic/unable-to-translate-footer-created-by-tag-div-composer-newspaper-theme/When I select the Hindi language and the Hindi footer, the entire site has a Hindi footer, including the English version. Only the home works, because I can edit the template inside the Hindi page, to load the Hindi footer. But the cloud templates don’t work.
And the documentation remains old: https://forum.tagdiv.com/using-theme-translations-together-wpml/Update and fix, please.
Thanks!
Hi,
There have been some changes made in recent updates in the matter. Now there are 2 methods of changing the footer when the language is changed. We can provide assistance, you can send us an email at contact@tagdiv.com and provide some more details about how you are doing it exactly. We will try to help. Include the license key in the email.
Thank you! Simion C.
Okay, but I’m not the programmer. I need the documentation to send to the programmer. When will they update the documentation? Thank you.
Hi,
No need for programming, this can be be done using the theme and WPML plugin settings. You or the website administrator can contact us as mentioned above. In the email mention what exactly you would like to do, what you have done so far, or what are the problems you are facing, and we will help as much as possible. Please let us know.
Thank you! Simion C.
I loved this theme until I updated to version 10 and it totally screwed my site all up. Tagdiv composer doesn’t work. I was able to edit my theme before without the tagdiv composer but now I guess you have to but nothing shows up. Quit trying to show everyone that you’re geniuses and make it simple for the laymen to use.
They say they support this theme. That is partly true. They give free support for 6 months then they charge you an extra $41 for another 6 months. But they do give a discount if you pay before your support expires. I understand you want to make money but $41 for 6 months support is rather high for something that I only payed $59 for.
Hi,
I feel sorry if you are facing some problems with our theme. Regarding on technical assistance, please note the theme support on Envato is limited to 6 months with the possibility to extend it afterward. It is a time-limited factor, but you can use this URL to renew your support:https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support. Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ where you need to provide more details about your problem and we are ready to help you.
All the best! Catalin L.
Latest Update breaks saving from the frontend. I’m trying since hours to save a simple header change with no luck. I see a couple of forum posts with the same issue but no response yet. Server is meeting all requirements and worked before. You’ll save a front edit and get the green OK but it won’t save. Even changing an image doesn’t work. If it imports it might say “not created with TD composer” but its directly from the cloud.
looks like save_history is throwing a 413 error. Ajax_admin is loaded and working.
It looks like the Entinity is too large. I imported from the cloud library the header Gadget Pro. Why would that Header have 61640 characters?
Hi,
Did you have made a full backup to your database before making the theme update? If yes, please upload your backup and then, you should update the theme via FTP way according to our guide from here -> https://forum.tagdiv.com/install-via-ftp/ Also, please check your plugins list and also, if you are using some untested plugins, please remove all of these and leave just to active only the plugins that come bundled with the theme core files and check the results. Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ where you need to provide more details about your problem and we are ready to help you.
All the best! Catalin L.
Hi Catalin, this account i have a forum account but no support. I wouldn’t need support if the update would not have broken my site. So right now I reinstalled a brand new installation and chose cloud library pro demo but Tagdiv composer is always throwing that issue. And no plugins other then hours have been activated.
Also you’ll see in the forum and here that there are many people with the same issue related to tagdiv composer. This is a recent change and not a change in our plugins etc. we can not add/edit/delete content in pages since it does not save. All requirements are met or exceeded.
Hi,
Please make a new subdomain for testing where you need to install the latest version of the theme installed via FTP way where you need to use only the tested plugins. If the problem persists only on that subdomain, please send us an email at contact@tagdiv.com with your log-in information and Cpanel access so we can take a closer look over that configuration.
All the best! Catalin L.
Hello, When I add a new block, I get this message: _getDestinationModel Error: Model id of the container destination not in data! Current state has involved an issue. You could try an UNDO operation (CTRL + Z / CTRL + SHIFT + Z)
Please help.
Hi,
Thank you for using our theme and also, I feel sorry if you are facing some problems with our theme. In most cases, that problem occurs due when you are using some untested plugins which interact with the theme core files and causes a lot of unknown issues. Please remove all of untested plugins, clear all the caches, purge CDN files and check the results. Also, please check this guide from here -> https://forum.tagdiv.com/tagdiv-composer-not-working/ If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
HELLO, If I buy, can I get a lifetime free update?
and if I buy can I use different sections than footer, homepage, title, library? all individually
can i use the management panel in turkish
Hi,
Thank you for your interest in our items! Yes, once you have purchased the theme, please note that you will have unlimited access for the theme update and also, you can use any demo or section from our Cloud Temple Library. Unfortunately, the Theme panel cannot be translated in the Turkish language.
All the best! Catalin L.
Reduce the number of DOM elements, Minify JavaScript and CSS, Use a Content Delivery Network (CDN), Add Expires headers, Leverage browser caching
All Those error
also im install
https://forum.tagdiv.com/cache-plugin-install-and-configure/Hi,
The DOM structure is made by all the elements that are on your page. If you want to reduce the number of DOMs you will have to reduce the number of elements that are on your page and have the page lighter. Also, if you using some untested plugins which might create some conflicts in the theme and cause these warnings. Check them and try to fix it because we cannot provide support for untested plugins.
All the best! Catalin L.
duck
Hello! I am using Rankmath SEO plugin and it comes with Schema. As far I know, Newspaper theme has schema already built-in.
Recently, I got an error from Google search console saying that – “Either ‘offers’, ‘review’ or ‘aggregateRating’ should be specified”
Now, I really don’t know if it’s happening because of the conflicts of the schemas from both side (Theme and Rankmath)
Do you recommend to disable schema from the theme side to fix this issue? – https://prnt.sc/t8wj2k
Hi,
Yes, you can try this case but please note that we cannot say for sure if it will work or not as expected. Try to see how it goes. Also, note that the plugin was not tested with our theme and also, we cannot guarantee better results using it. Our recommended SEO plugin is SEO by Yoast.
Good luck! Catalin L.
When Im edit the main page (for example), I get an error “Invalid data Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)” . Always… I dont know what to do…
Hi,
First of all, please make sure that you are using the latest version of the theme and install via FTP way, clear all the caches, purge CDN files and check the results. Also, if you are using some untested plugins, please remove all of these and leave just to active only the plugins that come bundled with the theme core files and check the results. In most cases, that problem was happened due to WP Bakery which is used in the same time with TD Composer. Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ where you need to provide more details about your problem and we are ready to help you.
All the best! Catalin L.
Hi,
Can we create a poll in the Newspaper Theme??
Thank You 
Hi,
Unfortunately, the theme does not have any such an option for that, but please note that you can use a plugin for that. Take a closer look over the following list from here -> https://www.wpbeginner.com/showcase/best-wordpress-poll-plugins-compared/
All the best!
Catalin L.
Could we expect the poll feature in the next update??
Hi,
Thank you for your suggestion but please note that we do not have any plan for this integration in the future updates but we will take into account that feature.
All the best!
Catalin L.
Hi,
Please make sure that your post was enabled to have Video Format, like this -> http://prntscr.com/tnoenl Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ where you need to provide more details about your problem and we are ready to help you.
All the best!
Catalin L.
HELLO, Can I use demos in the cloud library for free, if I buy
Hi,
Thank you for your interest in our theme. Yes, once you have purchased our theme, you can use any demo you want from our big list of demos.
All the best!
Catalin L.
