26686 comments found.
Hi, if i want connect with instagram. The following error appears: {“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}
Hi there,
Please read our article about it here.
We hope this helped and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, the Social Share List widget suddenly stopped working and won’t even load when we click the edit button in a page. Any idea how we can fix this issue?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I need help please I have sent an email to the author and I have also contacted evento help !
whenever I try to activate the theme to be able to use the templates I get a message saying that the code is already activated with another domain!
the only domain I have is 18designs.ae
Please help I have been waiting for more than 10 days !!!
Hi there,
Please, could you provide us with your request ID. If you have contacted our support team on our help center do note that our support response time is within 24h and we could not locate any request created from your Envato username and if you possible do have one please let us know so we can help you to deregister the theme.
Please note that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
We do hope that this will be resolved as soon as possible. Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi! I’m using your theme on poolofsound.com. I have installed a search tool plug-in and whilst the plug-in works just fine on other website’s I’ve installed it on, here I have reload the page for the products to show up! Any ideas why? Could it be a theme setting? Thank you! https://poolofsound.com/samples/
Hi there,
Thanks for using our theme! Well as this is a 3rd party plugin that has not been tested with our theme please understand that we cannot guaranty theme compatibility.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi. I would like to know how many installations can I do with this template?
Hi there,
Thanks for taking an interest!
As per regular license you can only use one purchase on one domain.
We are here if you have nay further questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, I have 1 license for this for my old blog which has been shut down. Can I please transfer to my new blog? Please advice. Thanks
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
How can i change variable product the attributes selector design to sth like this: http://websitedesigners.com.sg/arrow.jpg
Hi there,
The product page is a template and it cannot be changed within the theme options, but you could try to edit the appearance with some custom CSS perhaps.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, have few pre-sales questions, hope you can provide us the answers:
1. Some of the Demos have Elementor mentioned. Does that mean it support only Elementor and not other plugins like Visual Composer and WP Bakery? Or all three plugins (Elementor, Visual Composer and WP Bakery pro version) can work on same demo? 2. Can I make one website by taking page layouts from different demos and combining into one? 3. If both Question 1 and 2 are possible then if I choose a page layout from an elementor demo and another layout from a non elementor demo, is it possible to combine them to create one site? 4. If question 3 is possible then which plugin do i need for customizing the website, Elementor, Visual Composer or WP Bakery?
Example: I have chosen the home page layout from Demo A with Elementor mentioned (say https://bridge338.qodeinteractive.com) and Product Page from Demo B with nothing mentioned (say https://bridge372.qodeinteractive.com/product/shiny-classy). Now which plugin do I need to customize the website, Elementor, Visual Composer or WP Bakery?
I’ll be waiting for your answers eagerly.
Two questions I forgot to add: 1. Is the theme license specific to one domain and can be applied across all of its subdomains or is it specific to WordPress installations?
I mean if a website has more than one subdomain, do I need to purchase different licenses for using Bridge in different subdomains or one license will work across all the subdomains?
2. If one theme license can be effective across all subdomains then will that license work on other subdomains if I activate the license in one subdomain and not on the main domain WordPress installation?
Hi there,
1.-4. Both demos that you refer to are made with Elementor. Do note that we do have certain demos are built with WPBakery and certain are built with Elementor, you can choose from either one of them to customize your site,
You could have both plugins activated, however we do not recommend that as well as your pages that were made with WPbakery will be visible on the frontend but you will not be able to edit them with Elementor. You can check our article about the differences here. Also it is for sure possible to combine different pages from different demos and you can read more about it here
5.& 6. As per regular license, however the theme can be used on subdomain for sure.
So, yes you can use the theme on subdomains for sure.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have a client using your theme and would like to have the product name as the title on the single product pages. Is this possible?
Hi there,
Thanks for taking an interest! You can see here https://bridgelanding.qodeinteractive.com/product/candle-holder/ that we have the title area enabled, here we have title area option with breadcrumbs but you do not have to have it set.
We are here if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Slider just stopped working the other day. Just shows blank screen with spinning icon.
Hi there,
Could you please provide us with your website URL so we can check this on your end.
Thanks.
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Hello Support Team,Now I am facing import template in website The import process may take some time. it stop on 72% only from last night. What should I do now ?? It’s almost 14 hr now
Please sort out this issue on urgent basis..
Hi there,
Thanks for using our theme. If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I’m trying to import design, but it fails several times, It freezes at 8% and can’t import, do u have any suggestion?
Hi there,
Thanks for using our theme. If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, when a user registers on my website/my-account/ the user appears in wordpress users list but not in the woocommerce clients list. Why?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
When I import the theme, it shows this: Please note that your server resources are not configured properly so you might run into an issue during the demo import process. Please adjust your server configuration values. What can I do?
Hi there,
Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Dear Team, I bought this theme twice and I installed one of them some time ago – now I like to install the other and don’t know which theme and license I already installed? Any change to find out which of them is installed? Just to get to know that I don’t use the same template two times?
Hi there,
You can always se on your theme that is registered in your admin panel Qode Dashboard which code is registered. Also if you still need assistance with this you can always send us a mail to helpcenter@qodeinteractive.com providing your purchase codes in it and our support team will help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I am interesting in your theme (that looks great by the way), but have a pre-sale question. Is there a way to purchase one licence that allow the installation of the theme on several websites? Thanks
Hi there,
Thanks for taking an interest!
Please note that as per regular license you can only use the theme on one domain. So one purchase is for one domain.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I am trying to use the purchase code for a new hosting site, but it is not working because I removed the previous theme (from the old hosting) without de-registering. Can you help de-register so I can use the purchase code?
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, how can I edit the bridge theme woocommerce templates?
Hi there, Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Qode,
Just want to check, for your Web Studio demo theme, can we showcase video in the individual portfolio item page? https://bridge301.qodeinteractive.com/portfolio_page/in-the-motion/
Thanks
Hi there,
Thanks for using our theme! You can for sure add video to a portfolio s ingle page.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello Qode
I bought this theme a few years back. Thank you for awesome major update. Just want to check, is it possible to include a theme that caters to a video sharing theme like youtube? Was looking through the demo themes you added, but cant really find one that caters to a video sharing theme option. Hope you can consider this well in your updates as this will really be useful for those who are interested to set up a video sharing website.
Thanks alot.
Hi there,
Thanks for using our theme. Unfortunately we do not have a demo with video sharing like youtube. Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
