Hello,
by default WooCommerce native shortcodes are displayed as carousels. You should modify in a child theme the files uncode/woocommerce/loop/loop-start.php and uncode/woocommerce/loop/loop-end.php, but it requires good skills of course. Uncode, though, offers its own solution: you can use the “Posts” module: https://undsgn.d.pr/Q36UYs and display the products with the layout you prefer.

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

BTW: this is an example of how you should overwrite the file uncode/woocommerce/loop/loop-start.php in your child theme (please, note that this change will be applied to all the product loops generated by a WooCommerce shortcode):

<?php
/** 
* Product Loop Start 
* 
* @author WooThemes 
* @package WooCommerce/Templates 
* @version 3.3.0 
*/
global $woocommerce_loop;
?> 
<div class="isotope-system"> 
<div class="isotope-wrapper single-gutter"> 
<div id="index-<?php echo big_rand(); ?>" class="isotope-container isotope-layout style-masonry isotope-pagination" data-type="masonry" data-layout="masonry" data-lg="1000" /></div></div>

Do you have some particular errors or nothing happen? Anyway we cannot help too much from this, after years in the page linked above are reported all the known issue, so in case we need to check the installations. Otherwise you can find the JS Composer inside the plugin folder from the main download (check the ‘Install plugins via FTP’): https://support.undsgn.com/hc/en-us/articles/115004307525

Bingo – thanks so much

Thank you for the confirmation!

Hi rvalenta! As for documentation if you have the Wireframes plugin installed the plugin imports a bunch of medias necessary for the placeholder images. If you don’t need them you can use the hook suggested here: https://support.undsgn.com/hc/en-us/articles/360001634157
PS: We remind again that this wall is NOT for continuous daily support requests as you are doing, this is also highlighted by Envato when you send a message, so please use the dedicated Support from now on.

Hi undsgn,

Okay, no problem. Is it safe to disable the wireframe plugin? I will not submit anymore comments.

Hi rvalenta! We do not say any more comments, but if these are daily you should consider renewing your support as suggested by Envato, this wall is not used for continuous support.
Yes, this is just an optional plugin if you don’t use it feel free to deactivate.

Hello again, sorry for the misunderstanding. What version of Uncode are you running? Everything seems to work fine with our demo: https://undsgn.com/uncode/homepages/classic-firm/ Please, check. We also checked with the same menu layout you use as well and everything is fine. Have you tried to disable some extra plugins and check if the problem comes from a conflict with them maybe? Let me know, best

Anyway, a better support would be offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you! https://support.undsgn.com/hc

SOLVED WITH IVO in support – thanks.

Thank you for the confirmation! Much appreciated!

Hi OmriS! Please share the URL of this page so we can provide a possible trick or as suggested other times, use the dedicated Help Center: https://support.undsgn.com/hc/en-us

Hi OmriS! We are sorry but we really don’t understand what you mean, please share with some example or better use the dedicated form: https://support.undsgn.com/hc/en-us/articles/213714949

Hi rokmele and thank you for interest!
Yes are working on a massive update and when you do great things, times can get longer! Don’t worry, Uncode is actively in development!

Great, good to hear that Thank you for the fast reply!

Hi rokmele and thank you for the confirmation!

Hi Zprime! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately (or at least ask for support with an account that bought the theme)! Thank you!  https://support.undsgn.com/hc

Hi rvalenta! The menu is defined by the PHP class unheader() in uncode/partials/header.php which isn’t a template file. You only have to copy the entire class unheader(), paste it into your child theme (in the file functions.php for instance), edit it as you prefer and this new version will be executed instead of the original one. You will be able to add the changes you need to those new functions.

PS: We kindly remind you that this wall is only used for occasional and limited assistance, if you need dedicated support, it is offered in our Help Center, there we have a completely dedicated support team and we kindly ask to use the dedicated tool! Thank you! https://support.undsgn.com/hc

Hi OmriS! If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hello again,
no, sorry, Uncode has built with a particular layout that loads the most part of its JS script at the same moment when an element is seen by the browser and not when all the DOM is loaded, so we didn’t include a feature like that.

Hi Zprime! We are sorry for this issue but other users didn’t report something similar so to help we need to check your installation privately via Help Center (you need to ask your client to open a ticket): https://support.undsgn.com/hc
From here we can only suggest to try to deactivate all extra plugins you have, sorry.

It appears to be something to do with the Slider, How do I disable the slider from showing up ( I’d rather just use a custom element as my first part )

Its on the demo called classic agency.

Hello,
I’m not sure to understand what you mean, sorry. If you want to change the page header please read our docs about that: https://support.undsgn.com/hc/en-us/articles/213459649-How-to-modify-a-Page-Header-

On desktop browsers you shouldn’t see any difference, since the scripts looks for “iPhone|iPod|iPad|Android|BlackBerry” as user agent. But on mobile it should work fine. Do you have problems on mobile as well?

As I wrote. I change content, update and it works. Another time, I update again even in 5 minutes, I check and it does not work (the slides on the phone are showing). I move the button to the right. Then left again. I save and it works fine on the phone. I don’t know what the fault is, but it’s important that we found a solution even if it works differently than it should

I’m sorry for the issue, however nobody else reported this problem and, as far as we can see, the button works fine on Uncode 2.2.8.1 and reacts as expected on mobile once saved. We can check your installation from here, of course. I can only say that if you need further support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you! https://support.undsgn.com/hc

Hi bomakalu! We are sorry but we don’t have other reports about Forminator, we provide compatibility for CF7 and Gravity, We confirm that there is nothing special to block Ajax request in Uncode, so in case you need our help we need to debug your site.

hi thanks for the response: how do we go about that? thanks

If you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi SDNETWORLD! Not sure I understand your request, Uncode can be used to build a WooCommerce site. The new update will be pretty much everything on the enhancement of WooCommerce, consider that it is months that the development team is focused only on this. I can’t give you an ETA but it will be ready soon and it will be great!

Thank you for your fast answer. Our web agency partner have already order your theme and I saw on our backoffice that Woo ask for update…. Does the theme auto update with envato plugin?I will ask them the licence key. Thanks

Hi SDNETWORLD! Here you can find info about the update: https://support.undsgn.com/hc/articles/214001205

Hi rvalenta! I’m sorry but really not sure what you refer, can you please try to explain with different words or with an example?

Sure,

So I have filtering on for my posts module. It defaults to “Show All” when I go on the page. I want it to default to a category as seen in the red box in the screenshot rather than “Show All”

http://prntscr.com/tqm8dl

Thank you

This is only possible if you use the Pagination mode that is a bit different effect and behaviour, ex: https://undsgn.com/uncode/blog/blog-boxed-grid/?id=index-15588655905&ucat=7

Hi OmriS, this should work:

.style-light .nav-tabs > li > a:hover{
color: red;
}

Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi teamwassTO! Probably WordPress update automatically and you need also to update Uncode and packed plugin to the latest version, I’m pretty sure actually you have an old version of the theme. What version you have? https://support.undsgn.com/hc/en-us/articles/214001205

I updated the theme but images were still blurry. I had to turn off “adaptive images” to get them clear again, even at 100% they were blurry. All good now though – thank you!

Hi teamwassTO! Probably you have some error in the JavaScript console, but without a check to your site it’s not possible from here understand what can cause this, sorry.

Hi Louismcquaid and thank you for appreciate Uncode!
Yes this is possible, are you using the default layout or are you using a custom layout with the Posts module? Can you please share the link to your site so we can check the layout and suggested the correct method? If you are using the default layout you need to insert a small CSS, with a custom layout you just need one option.
Anyway, if you need support is offered in our Help Center, there we have a completely dedicated support team, please submit a ticket so we can check your installation and support the solution privately! Thank you!  https://support.undsgn.com/hc

Hi kabdulgh and thank you for appreciate Uncode!
Yes Uncode creates dynamic images on the fly the first time they are needed. You can read more info here: https://support.undsgn.com/hc/en-us/articles/214003845-Adaptive-Images
If you need to optimise them a bit more you can use ShortPixel or the free EWWW Image Optimizer as suggested in the doc. I hope this helps!