Discussion on Stockholm - Elementor WordPress Theme for Creative Business & WooCommerce

Discussion on Stockholm - Elementor WordPress Theme for Creative Business & WooCommerce

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Hi There,

I’m in the process of importing a demo but I’m receiving this message:

“Please note that your server resources are not configured properly so you might run into an issue during the demo import process. Please adjust your server configuration values.”

I’m not what I need to do to adjust my server config values, or what they are suppose to be, please advise. Thx

Angelene.

Hi there,

Thanks for writing in! If you are somehow having an issue with the demo import we would kindly ask you to check your resources as well as you can always try to import our demo content with our XML file

If you have any additional questions or still need assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Thank you! gonna try it out with the XML file :)

Hi there,

Glad we could help and if you need any further assistance please feel free to contact our support team at our help center.

Thanks.



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Hello,

I’m currently setting on my new laptop a new test wordpress environment. Unfortunately, I can’t register on my test env. the theme because of it is allready is registered on my old laptop. However, at this moment I can’t acces to my old system and environment to deregister the template.

Is it possible that you guys can deregister this? Can you help me further ?

Hi there,

Thanks for writing in! Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.

So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.

Thanks.



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Can you please tell me how can I disable ’’Select Slider’’ ? Because i want to use Slider Revolution instead, and I can’t find anywhere how to disable it.

Hi there,

The select slider is being added on the page in form of a shortcode, so simply remove the shortcode that is called in the Page settings and add your Revolution slider instead.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi, I want to use elementor for my single post but apparently there is a conflict with the theme. Can you help me identify the problem?

the post is not shown as it should be http://www.adbox.mx/que-es-whatsapp-business-y-como-funciona/

Hi there,

Could you please explain a bit more, as once we check we can see your page nor we can’t detect any errors.

Keep us updated.



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This is the error that I tell you, you have to refresh the page so that it displays correctly

http://www.adbox.mx/wp-content/uploads/2020/08/error.jpg

Hi there,

We are sorry, but once we check your website it displays correctly. We do not need to refresh it. Also we have checked and see that you are using the latest version of the theme and its plugins, but you can check if you have some 3rd party plugins active and try to disable them as we cannot guaranty theme compatibility since it has not been tested.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi! I’ve been using Stockholm with great satisfaction for years now. Updates were frequent with new updates available every 2 months or so on average, but there hasn’t been an update since December.

I’d like the new Woocommerce templates to be included and I’ve been looking at the same WPBakery update notication for ages now. When are those going to be updated?

Hi there,

Thanks for using our theme!

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding.

But if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.



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Thanks for letting me know how you’re progressing! That’s great to know.

Hi there,

Glad we could help! :)



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Hi – your demo isnt loading. please can you send me a notification when its working again. Thanks

Hi there,

Thanks for writing in! Possible there were some minor interruption, however once we check now we could access the demo page without any issue so please try it out once again.

Thanks.



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How to fix this when I am trying to reconnect the Instagram and it gives me this error message.

{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Invalid scope field(s): basic”}

Thank you in advance!

Hi there,

Please read our article about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi, I used to be able to view the three new themes but for some reason I can’t now, can you help me with that (Stockholm Restaurant, Stockholm Architecture, Stockholm Shop) Thank’s a lot

Hi there,

Thanks for taking an interest! We have checked now and we could access the new demos without any issues, so possible there were some minor interruptions. So please try to access them now.

Thanks.



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Hi ! for information, LayerSlider 6.11.1 is available. What is the update frequency of this theme ? Regards. :)

Hi there,

Thanks for writing in! Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding, but if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions.



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Hi, How do I change how long the image stays on the screen for homepage select slider on the Stockholm theme? Each slider image stays on for 6 seconds, which is too long.

Thanks

Hi there,

Thanks for taking an interest! In your WP admin -> Pages -> homepage, scroll down to Select General panel, and inside the slider shortcode define slide_animation attribute – this is the time between slide transitions, in milliseconds. By default it’s set to 6000 (6sec).

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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hi! is it possible to have full screen sections and to scroll down uncovering as you scroll? instead of slider like navigation.

Hi there,

Thanks for taking an interest!

If you refer to a Parallax behaviour, yes it is for sure possible, we are though not quite sure if you refer to this so if we somehow misunderstood you please let us know.

Do let us know if you have any additional questions.



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this is an update question: in my wp dashboard it mentions that WPBakery Page Builder has a new version. Is this the same as Js_composer? I desactivate/ delete the WPBakery Page Builder and upload via ftp the js_composer zip? would that be correct?

Hi there,

Thanks for writing in! Please note that WPBakery does come bundled within the theme and you do not need to activate any license for it as bundled plugins do get updated when the theme is.

You can read more about it here.

But if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code and one of our support agents will provide you with latest versions.

Thanks.



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Hello, I’ve been using your theme for a while now. Today I discovered that the testimonials are no longer displayed. I haven’t changed anything. Is there a bug or compatibility issue with WordPress?

Thanks!

Hi there,

Could you please provide us with your website URL to that page so we can check. Thanks.



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Hi, mobile nav is not working on my website. On click on hamburger nothing happens. It doesn’t get display block property. I checked everything and there is no conflict. I think it is some bug in theme maybe? Can you help?

Hi there,

Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.



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Hi, when I activate the side menu at my site, then save theme settings, I still don’t see the side button. Any idea what could be happening?

Hi there,

Maybe the best option would be to install the theme on a local installation and only copy the content you do need and paste it to your live domain. You can read more about it here. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Okay, thanks for your help!

Hi there,

Glad we could help!



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Hello, I have installed Loco Translate to translate into Spanish all the texts that appeared to me in English from woocommerce but it does not work… Please, I NEED HELP!

Hi there,

Please read our article on how to translate the theme labels here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.



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Hi there,

Thank you for a great theme.

I am trying to use a different background image for each woocommerce category page (http://groenjan.co.za/new/product-category/floral/) rather than having one background image defined in the theme settings.

Is this possible to do?

Hi, I have logged in there and submitted a ticket but there’s no option for Stockholm theme support in the dropdown.

Anyway i figured out a hack around this issue

Hi there,

You do need to choose Select Profile and Stockholm theme will be available to choose.



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Hello. Is it capable of displaying multi colum fullscreen menus?

Hi there,

Thanks for taking an interest! We are not quite sure what you refer to exactly, so a reference link or a screenshot would help.

You can see the fullscreen menu appearance here https://stockholm21.select-themes.com/ https://stockholm4.select-themes.com/ As well as if you have a secondary menu it will as well be displayed.

If we somehow misunderstood you please let us know.

Thanks.



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This theme has not been updated for close to 7 months, is it still in active development? If it is, please update it so that LayerSlider WP and WPBakery Page Builder stops freaking out in the plugins selection maybe?

Hi there,

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out.  You will for sure be notified when the theme update is out. We appreciate your patience and understanding.

But if you need an immediate update of any of the plugins, please submit a ticket on our  help center  and one of our support agents will provide you with latest versions.



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Hey there,

I just found this solution to my problem here (always display the image on the ”blog animated” list style) in the older comments, however it does not seem to work anymore. Could you kindly update what needs to be changed to have the desired effect? Thank you.

.blog_holder.blog_animated article .qodef-post-image { left: 0; opacity: 1; } .blog_holder.blog_animated article .qodef-post-content-overlay { opacity: 1; } .blog_holder.blog_animated article .qodef-post-text { left: 50px; }

Ok thanks!

Hi there,

Thanks you.



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