23241 comments found.
Hi,I imported the blog module to the page, but the display is incomplete. I don’t understand why this is caused? thanks
Hello, @ericsheell,
Can you please contact us via our support system with your site WP Admin Login details so that we will check and solve it for you on your site and please with your support ticket share the screenshot of the issue as well.
Regards, P-THEMES.
removed
Please add font changer for button.
Hello, @panhavisal,
You can change the Add to Cart button Font from Porto >> Theme Options >> Skin >> Shop as per your requirements.
Regards, P-THEMES.
Hey,
Since the last update, I’ve had Warning: Illegal string offset and Fatal error: Uncaught Error: Cannot use string offset as an array problems in functions files.
Is this from the theme or my PHP serverside? I just want to know before renewing teh support just for that.
Website is completly down after updating
Hello, @HustleLifeCo,
This seems to be the PHP version issue, Can you please check again by changing the PHP version and check back your site after removing the browser cache.
If the issue will not solve then please contact us via our support system with your site WP Admin and Cpanel/FTP Login details so that we will check and solve the issue for you on your site but after extending your support extension because your 6 months of support period is expired from 12/04/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
what is the size of the theme?
Hello, @lmisao,
First of all, thanks for showing your interest in Porto WordPress.
The Theme package size in 13MB.
Regards, P-THEMES.
How Much Website I Can Be Use The
Hello, @Prankishor,
Please read and follow the instructions written in the below given articles:
https://smartwave.freshdesk.com/support/solutions/articles/12000052418--9-theme-forest-license-policy-
https://smartwave.freshdesk.com/support/solutions/articles/12000052391--3-transfer-re-use-license-from-test-to-live-site-only-for-testing-purpose-
Regards, P-THEMES.
Hi!
How can I delete or change shop22_top_ads top banner? And how can I change the word “Search…” from top search box over the main home page. I’m using WPBakery and https://www.portotheme.com/wordpress/porto/shop22/
Thanks!
Hello, @bal93,
1. Please go to Porto >> Theme Options >> General >> HTML Block and remove the code from there as showing below:
And also remove the code from Porto >> Theme Options >> Skin >> JS Code as showing below:
It will solve your issue.
2. You have to change/translate it into the Theme language files as per your requirements.
You can follow this video as well:
https://youtu.be/z_X4mELtYDM
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 25/07/2016. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
How do I remove the main page popup completely? https://snipboard.io/lPiA86.jpg
Hello, @mmbingo,
Please read and follow the instructions written in this article:
https://smartwave.freshdesk.com/support/solutions/articles/12000052389--1-home-page-pop-up-modal-box-background-image-and-text-changing-or-removing-
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 19/02/2020. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Having an issue with the demo themes. I’m trying to use the shop one but the layout is messed up. I noticed you said this could be a PHP issue, but i’m on PHP 7.4.7 … Which is above the 7.4 you mentioned.
bitnami@ip-172-26-0-173:~$ php—version PHP 7.4.7 (cli) (built: Jul 1 2020 08:08:45) ( NTS ) Copyright© The PHP Group Zend Engine v3.4.0, Copyright© Zend Technologies with Zend OPcache v7.4.7, Copyright©, by Zend Technologies
it’s trying to load images from http://sw-themes.com/porto_dummy/wp-content/uploads/2018/04/product-16-300x300.jpg and returning 404. That site is out of my control?
Also having issues with sourceMap. Its the same issues on all browsers on a clean install. You said in an earlier comment that you’re waiting for a new chrome version?
DevTools failed to load SourceMap: Could not load content for https://cognitiveshrooms.com/wp-content/themes/porto/js/bootstrap.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
If I can’t get this fixed soon, I need a refund, since this theme does not deliver what it promises. So many problems
Hello, @drabelo,
Please go to Elementor >> Tools >> General and “Regenerate CSS” & “Sync Library” from there and save changes and showing below:
&
Then go to Elementor >> Tools >> Version Control and Click on “RollBack version” as showing below:
And after completing it, try to Import the Elementor Demo and check back your site after removing the browser cache.
If still the issue will not solve then contact us via our support system with your site WP Admin Login details so that we will check and Import the requested Demo for you on your site.
Regards, P-THEMES.
Hi
Just want to say that your theme is awesome. i need your help in something. i want to change between this to thiswhat i really want to do is just change to logo from left to right if there is another way to do it i would love to hear.
thank you so much
Hello, @artistastudiodesign,
Thanks for your love and appreciation for Porto WordPress Theme, If you are using Pre-built Header on your site from Porto >> Theme Options >> Header >> Header Type then this is not possible with pre-built header types and you have to use the Header Builder and create your own header as per your requirements and use it on your site:
https://www.portotheme.com/wordpress/porto/documentation/header-builder/
Regards, P-THEMES.
Hello, How can I add a call to action button on the header? I tried header builder but I could not found a solution there. Could you please help us on that? Thanks
Hello, @altusmakina,
You have to create a test page and add/insert Call To Action element on it and set it as per your requirements, now copy the shortcode of that element and use the HTML element under Header Builder at any place and paste the shortcode in it and save changes and check your site after removing the browser cache…
Like you can follow this article and in the same way, you can add/insert any element in header builder as per your requirements:
https://smartwave.freshdesk.com/support/solutions/articles/12000068799--43-how-to-change-my-account-page-link-in-header-builder
Regards, P-THEMES.
Hello, could you please reset my purchase code ? thank you
Hello, @mahmoudsea,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi,
We have problem with import elementor demos.it imports completely but the style of elementor pages is corrupted. as you said we are using php 7.4 but nothing happend.we think its because of php functions in some hosting it shows right but in other not.is it need specific php function?
Hello, @maxwebone,
Please go to Elementor >> Tools >> General and “Regenerate CSS” & “Sync Library” from there and save changes and showing below:
&
Then go to Elementor >> Tools >> Version Control and Click on “RollBack version” as showing below:
And after completing it, try to Import the Elementor Demo and check back your site after removing the browser cache.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 23/02/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi,
A quick question: where (in which file) can i modify the minicart texts (“0 items” and “view cart”) ?
Hello, @TeeSys,
You have to translate it into the Theme language files as per your requirements as showing below:
Regards, P-THEMES.
Success, thank you!
Most Welcome!!!
I want to change the word “out of stock” and the color around the text
Hello, @kasetruammitr,
You have to translate it into the theme language files as showing below as per your requirements.
And For changing the color please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.product-image .stock.out-of-stock {
background: #fff !important;
}
Regards, P-THEMES.
Success, thank you!
You’re Welcome!!!
The update not working from backend. I tried to update the primary color, font style and color and other important things and nothing seems not working.
Hello, @etunam,
Please read and follow the instructions written in this article, I am sure it will help you in solving your issue:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/03/2016. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi, there is werid
inserted on calling porto block on single product page. This is not happening on other pages. https://vo.la/7p19G How to remove them?Hello, @ekkljs,
Can you please contact us via our support system with your site WP Admin Login details so that our experts will check and solve it for you on your site.
Regards, P-THEMES.
This theme can 1)Once item sold, beside the item price show 1 Sold? (something like Shopee.com.my 2)How many percentage features available like Shopee? 3)Admin can create like Real Estate feature/theme?
Hello, @Steve3322,
First of all, you are not comparing our Theme with WordPress Theme but the site you shared for reference is the Custom Coded site…
You can check all our Pre Built Demo’s here:
https://www.portotheme.com/wordpress/porto_landing/
You can read all about the features of the Theme here:
https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399
Admin can create like Real State Features using the Porto WordPress theme and WooCommerce features.
Regards, P-THEMES.
Hi, how to change related product slider interval time and padding on left&right of each related product silder?
Hello, @ekkljs,
Sorry to say that but there is no such Option in the Theme for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
Is there any way to move the Show Sidebar in Navigation (for mobile) to the right side of the screen on product page. Looks like I can’t find this option? It interferes with images and text. Thank You.
Hello, @katrin585,
No, Sorry to say that but there is no such option in the Theme for changing its position as from Left to Right, but you can change its position from top to bottom using Custom CSS only.
Regards, P-THEMES.
Ok, Thanks.
One more question: in theme options: Woo-commerce – Product Archives – Shop Page Product Columns: if I select 4 – only 3 columns show on the shop page? If I select 6 – it shows 4, same for the Bakery composer builder. ( I also tried via cusomizer – Products per row – same. BUT if I select 6 (in theme options) it shows 4… Is this a bug, or what else?
Hello, @katrin585,
I have just tested it at my end with the very latest Theme and Plugins on my test site and it is working perfectly fine at my end, please check it on my test site here:
http://hubdatasolutions.com/pearl/porto/global/shop/
It must be the cache issue at your end nothing else, please clear the server, site and browser cache and check back otherwise, contact us via our support system with your site WP Admin Login details so that we will check and solve it for you on your site.
Regards, P-THEMES.
Thanks, I guess I will, since it’s definitely not a cache issue.. all the other changes I do in theme options take effect right away , right away. But When I select 4 ,it immidiatly shows 3 , when I select 6.. it immediately shows 4 products in the row… I’m trying to move a website from flatsome theme to Porto.. and probably the issue… I was hoping to get an easier solution… But oh well… Thanks anyways.
Hello, @katrin585,
Please contact us via our support system with your site WP-Admin Login details so that we will check and solve it for you on your site.
Regards, P-THEMES.
