Hi,

By default, we do not have this option to set up different footers like the headers. But if you can provide me with the links for the pages where you want to add a different footer, I can provide you with CSS codes to hide the Footers on those pages alone.

Then you can build a separate Footer using Tatsu Global section and add them on those pages by adding the footer created using Tatsu global section in the Metabox setting of the edit page option.

Thanks, Siddarth

Hi,

I have responded to your email, kindly check.

Thanks, Siddarth

Hi Siddarth,

I never got an email could you please send it at teamavance@avancestudio.net

Hi,

I have resent my response for you. Kindly try checking your spam folders as well. I am attaching a screenshot for your reference https://snipboard.io/T6g4cP.jpg

Thanks, Siddarth

Hi,

We are glad that you are looking to use our theme in many sites, but the regular license allows you to use the theme in only one end website. You would have to purchase a separate license for every other client/domain you wish to use the theme for. These licensing rules are applicable for any theme you are purchasing from the marketplace and not just Exponent. You can learn more about the licenses here: https://themeforest.net/licenses/standard Kindly check and let me know if you need further assistance.

Thanks, Siddarth

Hi,

We have responded to your email asking for your Wp URL, admin Id and password to check further regarding the issue that your facing. I am attaching a screenshot of our response for your reference https://snipboard.io/UqWrtm.jpg

Kindly drop a mail to help@brandexponents.com with your Wp URL and admin credentials so that we can investigate further and help you accordingly.

Thanks, Siddarth

Thank you, I sent the email

Hi,

Kindly drop a mail to help@brandexponents.com with your Wp URL, admin-id and password, also provide the link of the page where you are facing issue with Code so that we can investigate further regarding this issue as well the font colour issue in Typehub and help you accordingly.

Thanks, Siddarth

sorry, i can’t give you access to a live project. it’s just me reporting some bugs that i found during the last 2 projects with your exponent theme. the font color issue is regarding the tatsu menus in general (dark theme tatsu). it changed after i changed the grey in the type hub to black. tatsu seems to inherits the font color (color: inherit;), so that is the problem. please just investigate and maybe fix it in the next update.

Hi,

Apologies for my delayed response. Unfortunately, I am unable to replicate the issue with Code module in my local site. I would like to add that Type hub and Navigation Menu fonts are interlinked. So if the colour is not set for the Menu inside Tatsu Header builder, then by default it will display the colour set inside Type hub. Let me know if you need further assistance.

Thanks, Siddarth

HI,

Apologies for my delayed response. For using multi-font for each language kindly try using WPML string translation extension. The WPML plugin has this extension which lets you configure the text strings in the plugins and themes. Kindly check and let me know if you need further assistance in this regard.

Thanks, Siddarth

Hi,

Kindly use the following CSS to change the Back to top button colour

#be-themes-back-to-top {
background: rgba(7,28,54,1);
color: #FFFFFF
;
}

Paste the code inside Appearance > Customize > Additional CSS setting. Ensure to clear your browser and plugin cache before testing.

Thanks, Siddarth

Hi,

Kindly edit your page using Tatsu and under mobile responsive option adjust the width of the columns. So that you can achieve 2 columns on mobile. Kindly check and let me know if you need further assistance in this regard.

Thanks, Siddarth

Thank you so much

Hi,

Apologies for the issues that you are facing. Kindly drop a mail to help@brandexponents.com with your Wp-URL, admin id and password so that we can investigate further regarding this issue and help you accordingly.

Thanks, Siddarth

I found your response it was in my spam folder – thank you. I will reply there

Hi,

I am Investigating regarding this issue with Header on a single product page. I will get back to you shortly, appreciate your patience.

Thank you for letting us know about the Farm demo. But it is not a bug, it is just a setting that needs to be changed. We will make the necessary changes to the demo page.

Thank you for letting us know about the debug code in lines 1591 and 1592 we will remove the codes in our upcoming theme update.

Thanks, Siddarth

Hi,

Kindly drop a mail to help@brandexponents.com with your Wp URL, admin id and password so that we can investigate further regarding the issue with Header on your single product page and help you accordingly.

Thanks, Siddarth

Hi,

Apologies regarding my delayed response. Unfortunately, as of now, we do not have this option of adding description text under submenu items in our theme.

Thanks, Siddarth

HI,

Apologies about my delay in response. Unfortunately, I am unable to replicate this issue on my test site so I will have to log in to your dashboard to investigate further regarding this issue. Kindly drop a mail to help@brandexponents.com with your WP URL, admin id and password.

Thanks, Siddarth

Thank you for looking into this! I have sent you the information.

Thank you so much for helping with this issue, for anyone who is wondering what happened. I disabled the ‘Typehub’ plugin which caused this error. Great help! Great theme. I am very happy.

Hi,

Kindly drop a mail to help@brandexponents.com with your Wp URL, admin id and password so that we can investigate further regarding this issue and help you accordingly.

Thanks, Siddarth

Hi,

Kindly use the following CSS to remove the wrapping for Multipurpose card

.tatsu-icon_card-type-icon{
     pointer-events: none;
}

Kindly paste the code inside Appearance > Customize > Additional CSS. Ensure to clear all your browser and plugin caches before testing. If in case you have added links inside the few of the multi-purpose cards added on your site, then kindly provide your site link and also let me know where you have not added links so that I can change the CSS accordingly for you.

Thanks, Siddarth

Hi Siddarth – any progress on this? I could do with this as soon as possible as it is now holding back the launch of our site.

Many thanks, Daniel

Hi Daniel,

The issue has been fixed in the latest version of Tatsu 3.2.2. Kindly download the latest theme package from your account in ThemeForest and update the plugin by following Method 2 in this link https://exponentwptheme.com/documentation/list-of-articles-others/update-plugins/.

Do let me know if you need further assistance.

Thanks, Pavithra

Hi Pavithra

Absolutely fantastic. Thank you so much for your prompt response and for sorting the issue – seems to be working perfectly now.

Many thanks once again.

Daniel

Hi,

Unfortunately, you cannot embed Youtube/Vimeo Video as a background video to a Section or Column on your page, only self-hosted videos can be added as a background video in Tatsu. To add Youtube/ Vimeo video as background video, kindly use the Slider Revolution plugin that is bundled along with our theme. Once you finish creating your slides using the plugin, kindly add the slider revolution module in Tatsu and add your slider accordingly.

Thanks, Siddarth

Hi,

To disable mp4 video from looping in the background kindly use the following Jquery

jQuery('.tatsu-section video.tatsu-bg-video').removeAttr('loop');

You can add this code in the custom Javascript section in Advanced panel within Tatsu (in the respective page). Kindly check and let me know if you need further assistance.

Thanks, Siddarth

Hi,

Generally, a 500 server error will occur if there are any php errors that occur on SAVE operation. This could occur due to conflict with any of the 3rd party plugins that you have or if there is insufficient memory, etc. Kindly try disabling the 3rd party plugins to see if that fixes the issue. If the problem persists, please do email your URL, wp-admin id and password along with your SFTP details – host URL, username and password so we can investigate further. You can email the details to help@brandexponents.com.

Thanks, Pavithra

Sorry to bother you. I asked and answered by myself:

Add to functions.php of child theme this

[code] require_once( get_stylesheet_directory().’/plugins/tatsu/includes/header-builder/modules/custom-module.php’); [/code]