26867 comments found.
You link to a tutorial several times that shows a user how to edit the theme files to add a social network but it leads to a 404 page: https://forum.tagdiv.com/topic/how-to-add-xing-as-a-social-network/
Does this tutorial not exist anymore? I would like to link to an Apple Music profile similar to Spotify.
Hi,
That link works fine, you must be logged in the forum in order to see the topics. However, the modifications suggested in that topic may not work anymore, the theme files location has changed, the code in them etc. Maybe consider trying a plugin if there is one which can add the needed social button or link, or perhaps adding it in a different way.
Thank you! Simion C.
Main Page Goes BLANK!!! For some reason the home page sometimes goes completely white!!! No Menu, no content just nothing!! I can sometimes just fix it by re-saving the page within the td-composer but this makes me crazy. How can i fix it completely. I’m loosing readers…
Hello,
Which was the version before your theme update? Please note that we strongly recommend to make a full backup to your database before each theme update. Do you have something like this? Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ where you need to provide more details about your problem and we are ready to help you.
All the best! Catalin L.
I am using WordPress 5.4.2 and after last update my Homepage crashed. I didn’t noticed it until today, and I don’t know how to fix it. Can you help me? I don’t have access to ftp, the guy who does that for me is on vaccation.
Hi,
The latest theme versions are compatible with the latest WordPress. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. We will take a look.
Thank you! Simion C.
Hello,
I feel sorry if you are facing some problems with our theme. Do you have made a full backup to your database before this update? Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ or send us an email at contact@tagdiv.com with your log-in information and where you need to provide more details about your problem and we are ready to help you.
All the best! Catalin L.
Autoloading feature was showing problem in the updated version 10.3.6. Loading/streaming sign was shown for a long time, aprox 10-12 seconds. When we reverted to 10.3.5, the problem was solved automatically. Please check if there is any bug.
Hi,
I made some tests on my side, seems to work same as before. As far as I know there weren’t any modifications made regarding the infinite load, in recent updates. If there is a problem for you, we could take a look at it. You can send us an email at contact@tagdiv.com and provide a link to the website where it happens, or to a staging website where you are testing (this would be better), if it is happening there as well. There should be no difference between the last version and the previous one, in this matter.
Thank you! Simion C.
Hi, just a quick question regarding the demos – is there a way to change Black Pro header menu to hamburger style menu on mobile? If I buy this theme, can I do it myself through tagdiv composer, of do I need your help? I’ve just checked that demo and it looks great, but on mobile, menu should be hamburger style instead of horisontal scroll.
Best wishes.
Hi,
Thanks you for your interest in our theme! Yes, it is possible to be changed with TD Composer and also, you could do it yourself if you will read all of our theme documentation from here -> https://tagdiv.com/category/documentation/ especially, header cloud Template from here -> https://tagdiv.com/newspaper-theme-customize-the-header-manager/
All the best! Catalin L.
Hi,
That depends on a few factors. Please create a new topic in the theme support forum and provide a link to the respective page, so we can inspect it. Let us know.
Thank you! Simion C.
I am create topic in the theme support in Aug 7, 2020 at 9:55 am to now no respond for me ,Is urgent sir please
?
Hi,
I have found the topic. Please try to not reply multiple times in the topic before we get a chance to reply. This will only delay our response as it will refresh the topic date and move it to the back of the line, we reply from oldest to newest.
A flex block will display the author name if first it is enabled in the theme panel here https://prnt.sc/tx5x0b and also if the author name is enabled in the block itself https://prnt.sc/tx5xwq Please check. If there is a problem, we will take a closer look at it. Send us an email directly at contact@tagdiv.com, provide a link to the website where that block is displayed and admin login. Let us know.
Thank you! Simion C.
AMP has woocommerce support
Hi,
The AMP + mobile theme solution we provide should work fine for woocommerce pages as well. Is there a problem? We could take a look if there is, you can send us an email at contact@tagdiv.com and mention some more details about it, and provide a link to the website.
Thank you! Simion C.
Hello – My animation effect is off , my sign-in is off , still I Am getting fade animation effect when opening any new post , also getting Sign-in screen view just for 2 sec and then my blog is opening , Please help me here , any setup I Am missing ? .
Hi,
Those sound like javascript issues. Are you using any optimization plugins, or maybe the rocket loader? If you do, try deactivating them temporarily, and clear the cache. Then check if the same happens. If that is not the case, we could take a look. Send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel.
Thank you! Simion C.
Thanks,, when I deactivate rocket it works fine, but with rocket it shows sign-in screen for a fraction of a second. Any solution in this?
One more question – I would want to show all Categories in a single page. How to implement it? Kindly help.
Requesting you to please respond, on above queries. (I also emailed)
1.when I deactivate rocket it works fine, but with rocket it shows sign-in screen for a fraction of a second. Any solution in this?
2. One more question – I would want to show all Categories in a single page. How to implement it? Kindly help.
Hi,
We try to reply as soon as possible in all forum topics, emails and dashboard. Please try not to ask the same questions in multiple places, if possible.
1. If the rocket loader is the one causing the problems, please consider leaving it deactivated.
2. Display them how and where exactly? Normally in a post page the categories of the respective post are displayed, not all of them. You could use this element from the composer if you want to display all the categories https://prnt.sc/tx5s29
Thank you! Simion C.
Thanks for your response. I am looking Index page for Categories, List of all categories in one single page with image and category name.
Hi,
You could use the category list element https://prnt.sc/txkrc6 That displays the name of the categories and optional post count. Other than this there isn’t any other element that can display actual categories, most elements are meant to display posts.
Thank you! Simion C.
Hello, how do I change the language of the theme panel to Spanish ???
Hi,
Unfortunately, the theme panel cannot be translated. The default language for that section is exclusively English.
All the best! Catalin L.
Hello, i am using php 7.2, wordpress 5.4.2 and Newspaper 10.3.5 and I tried to update to 10.3.6 and my website crashed. Any idas what could happend or what i need to do to avoid this crash?
Hi,
Try updating through a different method if possible https://tagdiv.com/update-newspaper-theme/ Also check the requirements guide carefully https://tagdiv.com/newspaper-theme-requirements/ There can be such issues due to low wp-memory, increase it if needed. If the problem remains, we could take a closer look at it. Send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel.
Thank you! Simion C.
Hi, I just bought the template, I already downloaded and installed it. How can I put it in Spanish?
Hi,
Unfortunately, the theme panel cannot be translated. The default language for that section is exclusively English.
All the best! Catalin L.
I purchased yesterday it wont install to wp. HELP!!!
Hi,
We can provide assistance. I see you mention that there is a problem installing the theme, here is a guide https://tagdiv.com/how-to-install-newspaper-theme/ In case the problem remains, we could take a closer look at it. You can send us an email at contact@tagdiv.com and provide a link to the website, admin login, also cPanel. In the email please specify what exactly is happening when trying to install the theme. Let us know.
Thank you! Simion C.
Hello guys please advise: On my home page when I select to display articles from category, jit works but only for one category….if I selectany other category it does not display anything.
Hi,
Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ where you need to provide more details about your problem and we are ready to help you.
All the best! Catalin L.
how to add Pagination to Authors box when show it to one page.( https://www.screencast.com/users/cnglunh/folders/Default/media/e345f15b-13fa-4eb5-9546-3ab356b735b7 )
and how to add sort order by catalogi on posts loop. that very beautifull, i wan use this to display on my index. ( https://www.screencast.com/users/cnglunh/folders/Default/media/e9cc2f00-9897-4714-b42d-79157c0d7fcb )thank you team !
Hi,
That authors box element doesn’t have pagination, it only has include/exclude options to display specific authors based on their ID. You can choose which authors are displayed in it using those options.
For the post loop those are the only available sorting methods. The posts that it displays can be sorted with them, but they cannot be filtered, only blocks can be filtered. Adding new sorting or filtering methods is not possible by using an option/setting, they are defined in the code.
Thank you! Simion C.
Dear Author,
My Support is Expired, but would you assit me how to make specific tab to active (open) when first time we open Newspeper – Theme Panel in dashboard.
I need this for efficiency when I edit Ads Banner.
My Best Regards
Hi,
So you mean that when accessing the theme panel, it should display a specific location from it. Maybe that could be done custom. You could submit a request in our custom work page here https://tagdiv.com/web-development-services/ and provide all the details about how it should function exactly. My colleagues will get back to you as soon as possible.
Thank you! Simion C.
I am using the COVID-19 status demo and I am not able to change the yellow colors . I followed the documentation but the color is not changing . I am doing development locally so I don’t have a live site.
Hi,
Thank you for your interest in our demos. Please note that you will need to edit each section with the TD Composer and change the color from the left side where you can see the settings for that element, like this -> http://prntscr.com/twylhb -> http://prntscr.com/twylq6 and so on. If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
hi, when i minify javascript images & infinite scroll not working, please tell me which java files should i exclude from minifying. Thank you.
Hi,
There could be such issues when using optimization/minification plugins. We could take a look at it, and try to help. You can send us an email at contact@tagdiv.com and provide admin login. Mention how you are doing the minification exactly. Also include the license key in the email.
Thank you! Simion C.
When we create a sidebar for posts and put widgets in it, it doesnt show on the blog post. We are using the Gossip demo part of Newspaper
Hi,
If you are using the Gossip PRO demo, that uses a cloud post template https://forum.tagdiv.com/design-post-pages-using-cloud-library-templates/ The sidebar has to be set in the post template itself. Edit the post template with the composer, and set what you would like the post page to display. You can use a widget sidebar, or add the needed elements directly in the template.
Thank you! Simion C.
Hi! I am using your newspaper template and it’s awesome!!!
I use the ad module from td composer, with an own image, but, how can i track this kind of ads? number of prints, clicks, etcetera
greetings
Hi,
Thank you for your kind words. Please note that if you want to track your ads, you will need to use a specific tool for that, like Google Analytics which is specialized for that section.
All the best! Catalin L.
Thank you. But, is there any place where put specific code for the specific AD?
Hi,
If you want to place your Ad into the page, please note that you should use the Ad Box element from here -> http://prntscr.com/tx5srs If you need more technical assistance, please open a new topic at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ and we are ready to help you.
All the best! Catalin L.
Hi, the tagdiv composure is not working properly, help me to troube shoot,
Hi,
First of all, please make sure that you are using the latest version of the theme and laos, make sure that your system status was correctly setup according to our guide from here -> https://forum.tagdiv.com/system-status-parameters-guide/ If the probelm persists, please send us an email at contact@tagdiv.com with your wp-admin and Cpanel access so we can take a closer look at your admin page. Do not forget to provide there your item purchase key so we can quickly identify you.
All the best! Catalin L.
