23251 comments found.
Is multi vendor options is available? If yes, in the mutlti vendor section, can we categorized into 3 groups with different price. Example # Let’s say Dealer 1 in Bronze group Dealer 2 in Silver Group Dealer 3 in Gold Group
When Dealer 1, 2 and 3 login to the site, the price should shows differently.
Hello, @Mathan82,
First of all, thanks for showing your interest in Porto WordPress.
Porto WordPress is fully Compatible with Major multi-vendor plugins like Dokan, WC Vendors, and Yith WooCommerce Multi-Vendor plugins and Dokan Multi-Vendor plugin is also pre-packaged with the Theme so you have to use it for making your site functionality as Multi-Vendor.
You can read more and all about the Dokan Multi-Vendor Plugin Functionality here:
https://wedevs.com/docs/dokan
Regards, P-THEMES.
When I am modifying the configuration， Why doesn’t it take effect，I cleared the cache
Hello, @fenghuizhuo,
Please read and follow the instructions written in the below given article:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
Regards, P-THEMES.
How to change mini-cart font,I didn’t want to use it.Please reply faster.
Hello, @fenghuizhuo,
Which MiniCart Font are you talking about? Can you please share the URL and the screenshot so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
Minicart in the main menu
Hello, @fenghuizhuo,
Can you please share your site URL so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
newoop.com Now the minnicart is a bag,but I want to chage it.
Hello, @fenghuizhuo,
If you have the Cart Icon on your site by default as showing below:
Then before using any other Icon, you first have to remove this Icon, and it has been made using Custom CSS, You have to comment out the Custom CSS from Theme Options >> Skin >> Custom CSS as showing below:
And then you can use any Icon code from here or FontAwesome:
https://www.portotheme.com/wordpress/porto/shortcodes/icons/
As showing below:
And then paste that code under Porto >> Theme Options >> Header >> Mini Cart Icon as showing below:
This is how it works 
Regards, P-THEMES.
Now I have another question.Menu Item Text Transform doesn’t work!!!
Hello, @fenghuizhuo,
You can change the Menu Items Text Transform from Porto >> Theme Options >> Skin >> Main Menu as per your requirements as showing below:
Regards, P-THEMES.
I want to use Capitalize.But it doesn’t work.
Hello, @fenghuizhuo,
Can you please share your site URL so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
I want to add a product category to the second menu, what should I do?
When I click on the product category in the second menu, I will jump to the corresponding product category.
I sovle the problem again.
Sound’s Good!!!
That you have solved your issue by yourself..
You are the best
porto_countdown.
I can’t stop him to debug, please help me write a css to debug the background color of the timer
Hello, @fenghuizhuo,
You can not change it using Custom CSS, but it always took the primary color of the site which you have set under Porto >> Theme Options >> Skin, and for changing it you have to change the primary color of your site.
Regards, P-THEMES.
Hi, I want to use 360 degree image function. Can you advice me any app for Iphone to make photos in 360 in order to use them on my website?
Hello, @ElmarKC,
Sorry to say that but we have not tested any of such app for Iphone to make photos in 360 officially, so if you want you can try with any third party plugin which better meets your requirements.
Regards, P-THEMES.
Hello. I am looking at the possibility of purchasing this template. I am looking at having a single page with all of my products displaying on there. I would like my customers to select say the colour and size options (so these products are filtered and showing). Is this something that we can do with this template?
Hello, @pritmadlani,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can easily achieve it using Porto WordPress Theme. you can check all our pre Built Demos here:
https://www.portotheme.com/wordpress/porto_landing/
Regards, P-THEMES.
Hi, I am using the event theme and there is a problem with the backend and front end, both not connected to eachother.
— The content is not the same after I click update in visual composer doesn’t apply to page as it’s in backend? also button class is not working in the main menu what is the way to fix it ?
Hello, @Buyoka,
Can you please contact us via our support system with your site WP Admin Login details so that we will check it for you on your site.
Regards, P-THEMES.
Hi,
I need to change something in my website but I don’t know how 
When I click on a product inside a category I get the full product page. There is a main picture from the product. Now I must click on the + sign right under to get the picture bigger.
See example product: https://bit.ly/31HlqI0I want to change this is in, just clicking on the picture.
Where are these settings ? (I ask this because I don’t click on some options if I don’t know what they are doing.)
Hello, @Rembrandt_Lights,
Yes, this is the default functionality of the Theme, You must have to click on (+) Icon to enlarge the Single Product Image, and sorry to say that but there is no such option in the Theme for changing it as Click on Image any where for enlarge, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
Hi,
I’m not using a child theme and porto update is available now. My all custom css styling info is available in a separate plugin and few code changes are also done via snippet. Question is: Can i go ahead and update the theme and i will not loose any configuration / styling?
This warning also i’m getting
Hello, @Sohail_Ch,
This is because you are using the old version of the Theme: https://postimg.cc/yJnNgKHY
You have to update the Theme and Plugins and WP, It will solve your issue.
Changelog:
https://themeforest.net/item/porto-responsive-wordpress-ecommerce-theme/9207399#item-description__change_logs
How to update the Theme:
https://smartwave.freshdesk.com/support/solutions/articles/12000052422--13-update-porto-theme-manually-without-loosing-any-data-
Latest Plugins:
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
It will solve your issue.
Regards, P-THEMES.
Hello, I have same problem how XIXDesignz. After last theme upgrade is filter in product archive out of side (ios 13). Have you any resolve? Thanks
Hello, @mirek211,
I have tested it in deep and finds the same issue as you reported, The Filters on Shop/Category Archive Pages Sidebar on Mobile (IOS) is not working fine, I am forwarding this issue to the development department for testing it in deep and try to solve it with the upcoming updates of the Theme. So, please be patience that that and we are sorry for the inconvenience at this time.
Regards, P-THEMES.
hi….The problem with ios still persists. Even after updating theme. Chrome still has a shifted view.
Hello, @mirek211,
This issue has been resolved with our last update of the Theme, I have personally tested it on my Iphone and also the customers faced this issue with their Iphone devices also confirmed the issue has been resolved now.
Please delete the Porto Functionality plugin and again Install it from Appearance >> Install Plugins and then try to check the site on any other Iphone device on a fresh new browser or after removing the browser cache, I am sure you will not finds this issue anymore.
Regards, P-THEMES.
Hi, I am interested to buy this theme, but I want to know if it is good for what I want to use it for. I am looking to make a presentation website in wordpress, but I also want to have a “buy now’ section in the main menu. I also want to point out that I want to sell digital goods that need to be downloaded and online services. Is your theme suitable for me?
Hello, @azod211,
First of all, thanks for showing your interest in Porto WordPress.
Yes, you can use the Store Demo on your site as Main Demo and also Imported any Demo any page on your site using Porto Studio Functionality.
You can check all are pre built Demos here:
https://www.portotheme.com/wordpress/porto_landing/
And you can read more about Porto Studio here:
https://www.portotheme.com/wordpress/porto/documentation/porto-studio/
Regards, P-THEMES.
Thanks for the quick answear! Do I have to pay for the demos or are they included in the porto multifunctional theme?
Hello, @azod211,
All Demos are included in the Theme Package, you can Import any Demo on your site as per your requirements:
https://www.portotheme.com/wordpress/porto/documentation/installation-video/
Regards, P-THEMES.
Thanks again! One more question before I buy. Can I sell digital products with any theme?
Hello, @azod211,
Yes, you can, please read the official document on Digital Products by WooCommerce:
https://docs.woocommerce.com/document/digital-downloadable-product-handling/
Regards, P-THEMES.
Hi I want to use your theme. but not just for 1 website. Can’t we use it for more than one website when we buy it? or do you have a package like this?
Hello, @emelkrml,
First of all, thanks for showing your interest in Porto WordPress.
Sorry to say that but we do not have such package, you can contact Envato for it, by default you can only use the single license of the Theme on a single site/domain. If you want to use the same Theme on 10 differents sites then you have to purchase the 10 different licenses of the Theme, This is Envato Policy you may wish to confirm from them as well.
Regards, P-THEMES.
Hello, can u assist to update the domain from dbigidea.com to mrhaudio.com?
Hello, @certong,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
hey, thank you so much
Most Welcome!!!
Hi, I need to install Polish language in the template. I downloaded files from previous comments but the translation is not working.
solved
Sound’s Good!!!
Hi, what is the hook to insert the custom block after header menu(we are using header builder type menu)? Before main content starts. Thank you.
Hello, @ekkljs,
No need to use any Hook, If you simply want to set that Custom Block Globally, then copy that Block Shortcodes and paste under Porto >> Theme Options >> General >> HTML Block at any section as per your requirements, it will work for you.
Regards, P-THEMES.
OK. But I want to control to show the custom block by enabling/disabling from block editor. Please tell me the hook. Thank you.
Hello, @ekkljs,
I am sorry but there is no such pre-built hook for it, This requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
Ok. When I put a test block into Content Top area, it breaks layout. I supposed that test block should be under header menu but it is overlayed on header menu when the page is home. Can you fix it?
Hello, @ekkljs,
Can you please contact us via our support system with your site WP Admin Login details and with screenshots of the issue so that our experts will check and solve the issue for you on your site.
Regards, P-THEMES.
Hi, in the demo “https://www.portotheme.com/wordpress/porto/gutenberg-shop4/product-category/electronics/” is it possible to change the header image dynamic? meaning if i click the dress category it will change
Hello, @webtech9,
First of all, thanks for showing your interest in Porto WordPress.
That Banner is the Global Banner for Shop/Category Archive Pages, If you want to change that Banner with any other Banner when changing the Category, then you have to create new Banners and edit the particular Category on which you want that Banner to show and simply use Category Options to show that Banner as simple as that so yes you can do it.
Regards, P-THEMES.
I want to reinstall porto-theme.What should I do?
Hello, @fenghuizhuo,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hi,
When I go to this website: https://developers.facebook.com/tools/debug/ and put my website name then below warning is shown
Provided og:image URL, //sw-themes.com/porto_dummy/wp-content/uploads/images/logo_black.png was not a valid URL
So where do I need to change this og:image link that is referring to probably dummy link? Thanks
Hello, @Sohail_Ch,
You have to finds and remove it in the files:
wp-content/themes/porto/inc/admin/theme_options/default_options.php
wp-content/themes/porto/inc/admin/theme_options/settings.phpRegards, P-THEMES.
Hi, where can I change the color of the FAQ? The current color is Primary Color but I need another one just for this component (porto faqs).
Regards
Hello, @retroregalos,
You have to change it using Custom CSS, Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache, and you can change the color in the given code as per your requirements.
.porto-faqs section.toggle.active > label {
background-color: green !important;
border-left-color: orange !important;
color: white !important;
}
.porto-faqs section.toggle label {
background-color: green !important;
border-left-color: orange !important;
color: yellow !important;
}
Regards, P-THEMES.
