Discussion on Stockholm - Elementor WordPress Theme for Creative Business & WooCommerce (Page 37)

over 5 years ago

Hi there. I am getting a ‘Failed to initialize plugin: mtheme_button’ on portfolio page, and can’t seem to upload any portfolio images. I just updated the theme and plugins. Any comments?

Select-Themes Author

over 5 years ago

Hi there,

Alright, please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will assist you.

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sekund_a Purchased

over 5 years ago

Default logo image which is displayed on this site is called in class “normal” in the code. I’d like to display in the mobile resolution different one. In the “Select Option” in “Logo” section I have loaded few logotypes. I don’t know how to set up one of them to be displayed in the mobile view. Could you help me please?

Select-Themes Author

over 5 years ago

Hi there,

There is no option to do this. It can be done with custom css. Please submit a request on our helpcenter in the upper right corner and one of our agents will assist you.

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dimoosh Purchased

over 5 years ago

hi there – sadly instagram share doesn’t work anymore, the solution with the thirdparty plugin doesnt work for the portfolio share. what to do? thank you for your help

Select-Themes Author

over 5 years ago

Hi there, Please read more about it here.

If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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dimoosh Purchased

over 5 years ago

the social share – inside of the select portfolio is not working. your link doesnt help. sorry

Select-Themes Author

over 5 years ago

Hi there,

Please send a mail to helpcenter@qodeinteractive.com and include your purchase code and one of our agents will investigate.

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nadiaz Purchased

over 5 years ago

Hi, I think there is a conflict of wordpress and your template. Recently I realized that every time when I use visual composer to modify little things on my page, my whole page changed and all the format setup has changed. It created a lot of problem. Could you update the plugins please? Thank you!

Select-Themes Author

over 5 years ago

Hi there,

Could you please provide us with your website URL as well as if you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.

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nadiaz Purchased

over 5 years ago

Thank you, I received the visual composer 6.3. It’s installed but there is still problem. I basically cannot update my page because every time when I just to modify one text box, the whole page’s layout changes. Would you release an update any time soon?

Select-Themes Author

over 5 years ago

Hi there,

Could you please check if you have updated the theme and its plugins to the latest version as well as if you do encounter issues you can always send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it.

Thanks.

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evolvwebdesign Purchased

over 5 years ago

I’m also having trouble with WPBakery Page Builder 6.2.0 or Elegant Tabs 3.6.2. I do have the latest theme update 5.2.1 but our tabs and buttons below on this page https://lonesomevalley.com/newresidentportal/#!calendar have completely stopped working. I have copied to staging to see if there is a conflict with any plugins by disabling all of them but WP bakery ones – still not resolved. When I switched to the 2020 theme i see the tabs working so I think it is a theme conflict. See staging test site here: http://lonevalstaging.wpengine.com/newresidentportal/#!calendar I even tried adding the Enable jQuery Migrate Helper plugin to see if that helped since the WP update 5.5 has somehow caused issues with jquery.

Select-Themes Author

over 5 years ago

Hi there,

Please note that Elegant tabs are not a part of our theme and it might be in conflict with our theme, as we have not tested it with our theme we cannot really guaranty compatibility. Also, since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

Thanks.

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elisa_222 Purchased

over 5 years ago

Hey there,

by optimizing the mobile version of my page, I just realized that it does not display my custom fonts. They are just replaced by fallback fonts. Do I need additional css code for mobile? Or how can I have the same fonts as on desktop version displayed there as well? I have uploaded the fonts and defined them in css as well as used the Custom Fonts element on some pages.

body, h1, h2, h3, h4, h6 {font-family: ‘Averta’, Fallback, sans-serif;} h5 {font-family: ‘Gabriela’, Fallback, serif;}

Thank you!

3 other replies

Select-Themes Author

over 5 years ago

Hi there,

If you have followed the instruction on how to setup your custom font, from our tutorial here it should be no problem.

Another thing to know is that it is a bit hard to guess this on your end as we simply do not have enough of information and we would kindly ask you to submit a request at our help center and our support team will be happy to help and investigate this on your end.

Thanks.

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elisa_222 Purchased

over 5 years ago

Thank you, I’ll check it out and see if I did something wrong with the fonts. I just don’t know what’s going on since yesterday. Not only are the custom fonts messed up on the desktop version as well now, some working, but the h1, h2, etc. defined in css not anymore and I also discovered that the code part I used to remove the “in” on portfolio overview, does not work anymore. I did not change anything and the “in” suddenly became visible again. How is this possible?

.projects_holder article .project_category span { display:none !important; }

.projects_holder article .project_category{ display: none; }

Select-Themes Author

over 5 years ago

Hi there,

Please check for any thirdparty plugins, if you use any try to deactivate those in order to see if they are in conflict with the theme.

As for the project category you can try with this code, add it in Appearance > Customize > Additional CSS

.projects_holder.hover_text article .project_category{
    display: none;
}

Also, as it is a bit hard to guess like this what might be the cause we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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elisa_222 Purchased

over 5 years ago

Hi thank you, I did not want to remove the whole category, but only the “in”. I figured it out by adjusting the code and put it in the direction, you told me. Before it worked with putting the CSS to Select Options / General / Custom CSS, but in this case, it did not. Only when putting it to Appearance > Customize > Additional CSS, like you said it worked. I’m fine for now I don’t need a ticket, just one more general question. Is there really a difference between putting the code to Select Options / General / Custom CSS vs. Appearance > Customize > Additional CSS and if yes, what is the difference?

elisa_222 Purchased

over 5 years ago

Thank you so much much for your help!

Select-Themes Author

over 5 years ago

You’re welcome!

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drmoody Purchased

over 5 years ago

I’m having trouble with WPBakery Page Builder 6.1. It’s been 8 months since this was upgraded. Is 6.2 due to be added soon?

Select-Themes Author

over 5 years ago

Hi there,

Thanks for writing in!

If you need an immediate update of any of the plugins, please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and one of our support agents will provide you with latest versions.

Thanks.

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symbion Purchased

over 5 years ago

I purchased your Stockholm theme and am running v5.2.1 with child theme v1.1. We are also running WordPress 5.5. There seems to be a glitch with compatibility issue. ONE ISSUE: The MasterSlider (current with v3.5.8) wont load so that we can update the images in the Slider. Please advise.

Select-Themes Author

over 5 years ago

Hi there,

Thanks for using our theme.

Please note that Master Slider is a 3rd party plugin which is not included within our theme, nor we have tested it with our theme, and do understand that we can not guaranty theme compatibility for the same reason. The theme is compatible with the latest version of WordPress for sure.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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florynel Purchased

over 5 years ago

Hello, I’ve deleted my website and tried to install another one, but when I enter the license key, it says: ’’Code is already registered for other domain’’ , may I know please how can I fix this ?

Select-Themes Author

over 5 years ago

Hi there,

Thanks for writing in! Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.

So in your case now I would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.

Thanks.

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florynel Purchased

over 5 years ago

Thanks, already contacted: helpcenter@qodeinteractive.com since yesterday, now I will wait for them to respond so I can continue with my work.

Select-Themes Author

over 5 years ago

Hi there,

Thank you.

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freqman24 Purchased

over 5 years ago

An error notice red bar appears on the plugins pages after the latest WordPress 5.5 update. When is this going to be fixed?

Also, since the latest WordPress 5.5 update when Defer Render-blocking JS is enabled with a caching plugin it will completely break the site. The errors are being thrown from the theme files.

Are you no longer updating this theme? Have you discontinued it? There hasn’t been an update since December 2019.

Select-Themes Author

over 5 years ago

Hi there,

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed but please note that we are working really hard on this and that we are constantly working on updating all our themes, however, we can say that the theme is compatible with the latest version of WordPress as well as it is compatible with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme as well as it will be added in the theme’s changelog once the update is out. At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out. We appreciate your patience and understanding.

On your end, it seems like this is a conflict with the cashing plugin, please note that we cannot guaranty compatibility with our theme as those 3rd party plugins has not been tested with our theme.

Also since we do not have enough of information from your end we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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freqman24 Purchased

over 5 years ago

Not sure if this response is relevant. Just pointing out that after testing Stockholm on multiple sites and multiple hosting environments that the theme is indeed NOT Wordpress 5.5 compatible.

If you update and go to Plugins you will see all kinds of red error bars on that page beside each plugin. I can switch to a different theme and everything works just fine.

Also if you have a caching plugin installed, it doesn’t matter which one, and Defer Render Blocking JS is enabled it will completely break the theme and throw all kinds of error from the theme.

Just saying you may want to make updating this theme to be compatible with WordPress 5.5 sooner than later. My support has run out so I can’t put in a ticket. I’d be glad to send you an email with logins.

Select-Themes Author

over 5 years ago

Hi there,

If you have any issues please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will check this on your end.

As for the 3rd party plugin, we cannot guaranty theme compatibility with our theme as it has not been tested.

Thanks for understanding.

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AmpersandMKE Purchased

over 5 years ago

Hello. Is theme no longer receiving updates? The Select Carousel is causing my footer to be huge in height. Tons of unwanted space between the widgets and the bottom bar. On pages without the carousel, the footer is fine. Thoughts?

Select-Themes Author

over 5 years ago

Hi there,

Could you please provide us with your website URL so we can check this.

Thanks.

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AmpersandMKE Purchased

over 5 years ago

https://lhkruegerandson.com/

Select-Themes Author

over 5 years ago

Hi there,

Could you please try to deactivate all 3rd party plugins as well as turn off lazy load to see if possibly they are causing this issue.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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IVIadvagency Purchased

over 5 years ago

is it safe to upgrade at wordpress 5.5?

Select-Themes Author

over 5 years ago

Hi there,

Thanks for using our theme, you can for sure upgrade the WordPress version to 5.5.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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b-jou Purchased

over 5 years ago

Hi! there is a construction by block? and is possible import font? thanks!

Select-Themes Author

over 5 years ago

Hi there,

Thanks for taking an interest! Our theme comes with WPBakery which you can use to build your pages, as well as it is possible to import a custom font.

Do let us know if you have any additional questions.

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Coastdesign Purchased

over 5 years ago

Hi. What version of PHP does this theme work with? 7.4.8?

Select-Themes Author

over 5 years ago

Hi there,

You can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Coastdesign Purchased

over 5 years ago

thanks!

Select-Themes Author

over 5 years ago

Hi there,

Glad we could help!

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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Oh_Gosh Purchased

over 5 years ago

Hi There, I’m having a random issue where a block quote just won’t show! No matter where I move it to, or how many times I regenerate the specific text, it’s still coming up as blank. It’s within this page on the reviews tab (halfway down the page)

https://songbirdretreat.co.nz/songbird-cottage/

This is the code from the page:

[blockquote text=’A wonderful relaxing break – just what we needed. You’ve thought of everything to make things super comfortable & relaxing. Definitely on our list of places to return. Thank you for sharing this lovely spot.’ text_color=’#4b6b66’ title_tag=’’ width=’’ line_height=’undefined’ background_color=’’ border_color=’’ show_quote_icon=’yes’ quote_icon_color=’#4b6b66’ quote_icon_size=’‘]

My support has expired, but this seems like such a random thing to be happening when others on the page show fine? It’s been an issue since we installed the theme.

Thank you!

Select-Themes Author

over 5 years ago

Hi there,

It seems that your options of the blockquote is not set as they should. So please check your shortcode that you have filled in all your options,

[blockquote text="A wonderful relaxing break – just what we needed. You’ve thought of everything to make things super comfortable & relaxing. Definitely on our list of places to return. Thank you for sharing this lovely spot." title_tag="h3" show_quote_icon="yes"]

Once we test this on our end, it does display well on our website, so please check that you have entered everything as you should.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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welead Purchased

over 5 years ago

Hello, My client is not satisfied with the website speed test on thinkwithgoogle.com/feature/testmysite/ (in Taiwan) they want me to optimize, but I use W3 Total Cache but there is no change at all. I hope you can help me, Thanks.

welead Purchased

over 5 years ago

https://bt-ec.com.tw/

Select-Themes Author

over 5 years ago

Hi there,

Please read our article on how to optimize your website also you can always submit a request at our help center and our support team will be happy to help.

Thanks.

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wetworker Purchased

over 5 years ago

I love this theme but it does not work well with Elementor. I created a page with Elementor and it won’t load

Select-Themes Author

over 5 years ago

Hi there,

Please understand that our theme comes with WPBakery plugin and its i not compatible with Elementor unfortunately.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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leotrcs Purchased

over 5 years ago

Hi, how can I remove the website field from the comment form?

Select-Themes Author

over 5 years ago

Hi there,

Could you please send us a screenshot on which element you want to remove from the comment form, as we are not quite sure.

Anyway to edit the contact form you can always edit your Forms in Contact admin tab, find the form and remove any field you wish from there, of course you do need to save the form in order to apply the changes.

If we somehow misunderstood you please let us know. Thank you.

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leotrcs Purchased

over 5 years ago

What plugin do you recommend to do the Spanish translation?

Select-Themes Author

over 5 years ago

Hi there,

Thanks for writing in! All our theme labels are translatable and you can read more about it here.

If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.

Thanks.

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tkaukreo Purchased

over 5 years ago

Hi! I’m using the “Stockholm architecture” theme, but if I activate the “all in one SEO pack” plugin, it will white out when transitioning from home to another fixed page. Could you investigate this problem?

Select-Themes Author

over 5 years ago

Hi there, Thank you for reaching us!

Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.

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Last Update	26 December 2025
High Resolution	Yes
Widget Ready	Yes
Compatible Browsers	IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
Compatible With	Block Editor, Elementor, WooCommerce 9.x.x, WooCommerce 8.x.x, WooCommerce 7.x.x, WPBakery Page Builder, WPML
Software Version	WordPress 6.9.x, WordPress 6.8.x, WordPress 6.7.x, WordPress 6.6.x, WordPress 6.5.x, WordPress 6.4.x, WordPress 6.3.x, WordPress 6.2.x, WordPress 6.1.x, WordPress 6.0.x
ThemeForest Files Included	PHP Files, CSS Files, JS Files
Columns	4+
Documentation	Well Documented
Layout	Responsive
Tags	agency, business, clean, creative, creative business, design, elegant, elementor, elementor theme, modern, photography, portfolio, shop, white, woocommerce
Created	12 years ago

Discussion on Stockholm - Elementor WordPress Theme for Creative Business & WooCommerce

Discussion on Stockholm - Elementor WordPress Theme for Creative Business & WooCommerce

Select-Themes supports this item

6200 comments found.

Select-Themes

Discussion on Stockholm - Elementor WordPress Theme for Creative Business & WooCommerce

Discussion on Stockholm - Elementor WordPress Theme for Creative Business & WooCommerce

Select-Themes supports this item

6200 comments found.

Select-Themes

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