26867 comments found.
The colorpicker is not working in the tagdiv composer. When I click on background color – shadow color etc the colorpicker does not pop up as it should and it just gives a blank form and I cannot change the color at all. Tried different browsers and still getting the same problem. Any ideas how to solve this?
Hello,
I feel sorry if you are facing some problems with our theme! Please make sure that you are using the latest version of the theme and plugins, remove all of untested plugins and check how it goes. If the problem persists ,please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can take a closer look at that section. Do not forget to provide your item purchase key so I can easily identify you.
All the best! Catalin L.
Does it support video ads? like VAST，VPAID，Google IMA和Freewheel
Hi,
Unfortunately, the theme does not support these types of video Ads!
All the best! Catalin L.
I am getting this error “There is 1 issue from AMP validation. Excessive CSS”. I have not used any custom css on the article.
Hi,
Please note that plugins also load CSS, this might be caused by a plugin. Try deactivating all non-theme plugins, leave only them and AMP active, then test with the validation tool again.
Thank you! Simion C.
I forgot may username and email to tagdiv membership
Hi,
Are you referring to the support forum account? Please send us an email at contact@tagdiv.com and provide the license key, we will check.
Thank you! Simion C.
How can I incorporate Wordfence’s 2 factor verification into the login and registration form?
Hi,
The theme login modal will display only what is defined in the theme code. Displaying additional content in it will require modifications to its file, which is located in the composer plugin https://prnt.sc/tyyu9a Currently there aren’t any options to allow such modifications for the login modal. That would be the only way to do it.
Thank you! Simion C.
Hello I am trying to add more fields to newsletter sign up. I have embeded code from Mailchimop with 3 fields but it showing standard one. In the settings on the left there is only one input fields and no option to add more. How do I do that?
Hi,
Thank you for using your theme! Yes, this is the main functionality for our Newsletter to display only some fields from the provider code. If you do not like this and also, if you want to display more fields, you should insert your MailChimp code into a Text with Title element and check how it goes.
All the best! Catalin L.
Thank you. It looks weak like that. PLease improve the NEWSLETTER block as with just an email fields is useless.
Hello, I bought Newspaper theme Could You send me Certificates of residency, I need this to my tax statement.
Hi,
Please send us an email at contact@tagdiv.com with your item purchase key and also, tell us to know which is your country.
All the best! Catalin L.
Check out what our customers feel about using Newspaper!
Updates have screwed up my menu – https://globologic.com/news/
Hi,
From what I can see you are using the page template with overlay https://forum.tagdiv.com/page-templates-2/ which means the page content will start from the top and the header will be displayed over it. Did the page not use this page template before you updated? You can use a different page template instead, like the default template for example.
Thank you! Simion C.
It used to show the menu up the top, haven’t changed anything except apply the last updates
Hi,
Maybe you used a different header then? As it is now, the header template used is the predefined header style 1 and the page template is the page template with overlay. Try changing the page template in the the page edit screen, so the header won’t be displayed over the content.
Thank you! Simion C.
Dear & Respected Sir after the updation wo WP 5.5, the TagDiv composer doesn’t work, even I tried after deactivating unnecessary plugins and enhance sources but no success … You please look into this matter…..Hope a new update to fix this problem very soon …............Stay blessed
Hi,
This problem was fixed, all you need to do is to follow the above steps: 1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png 2. Delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png 3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png 4. Clear all cache from your website, host, and browser ( for browser use force refresh Ctrl Shift R ). If the problem persists, please send us an email at contact@tagdiv.com with your wp-admin credentials so I can take a closer look at your configuration page.
All the best! Catalin L.
Hi, I made a Header template by TagDiv composer and added the Header menu with mega menu style.
But it’s lazy loading like social sharing icons do, while any post open. it’s very annoying for users.
How I can fix that issue?
Please let me know.
Regards, Mainak
Hi,
We could take a look and see what exactly you are referring to. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login. Mention some mode details about it in the email.
Thank you! Simion C.
Infinite load with TagDiv composer. Waiting for update with fix. Thanks.
Hi,
Please clear all the caches, purge CDN files and check the results. I have made some tests on my website with the latest theme version and that functionality is working well. Also, if you are using some untested plugins, please remove all of these and leave just to active only the bundled plugins. If the problem persists, please send us an email at contact@tagdiv.com with the wp-admin so we can take a closer look.
All the best! Catalin L.
TagDiv Composer is not working after updating WordPress 5.5. I tried to reinstall the plugins, but it didn’t work.
Hello,
This problem was fixed, all you need to do is to follow the above steps: 1. Disable tagDiv Composer -> https://i.imgur.com/uzBdRB9.png 2. Delete tagDiv Composer -> https://i.imgur.com/xGGfYE7.png 3. Reinstall tagDiv Composer -> https://i.imgur.com/Ay0zJHn.png or -> https://i.imgur.com/ZMgV9at.png 4. Clear all cache from your website, host, and browser ( for browser use force refresh Ctrl Shift R ). If the problem persists, please send us an email at contact@tagdiv.com with your wp-admin credentials so I can take a closer look over that section.
All the best! Catalin L.
Hey, I have purchased the theme a few hours ago, and when I want to activate gives this error – “Sorry, you are not allowed to access this page” –.
How to fix it? I didn’t get any reply on the forum.
Hello,
I feel sorry if you are facing some problems with our theme activation process. Please send us an email at contact@tagdiv.com with your wp-admin credentials and your item purchase key so I can check that section.
All the best! Catalin L.
Latest update reset ALL theme panel options including removing logos, social media links, head/footer layouts, page/post layouts etc.
Hi,
I feel sorry if you are facing some problems with our theme! Please restore a general backup to your database and then, please update the theme via FTP way because this is the surest method in that case. -> https://forum.tagdiv.com/install-via-ftp/ Also, check the Import/Export section from here -> and check if you have some available backups with the old configuration of your theme panel. -> http://prntscr.com/tyscsn
All the best! Catalin L.
Hello, I have imported the black pro demo and modified – however I am having trouble with the footer template – though i see them in cloud library and I can import and create a new one, I can not edit them from cloud library – I only get an edit link in them – and not an edit template link – there is also no option to use tagdiv composer from the edit page – even though the code is clearly tagdiv composer code. How can I use tagdiv composer to edit the foot templates ?
thanks
Hi,
You can edit the footer template from a page or template where it is displayed. Edit the respective page or template with the composer, and from there you can edit the footer, the content and the header https://prnt.sc/tydkfh Footer templates cannot be edited directly at the moment. Sorry for the inconvenience.
Thank you! Simion C.
Hello, Thanks for the reply. I already set it up as page, but I was still wondering what I was doing wrong and I couldn’t edit the footer templates with the composer.
Hopefully that will be fixed as it is a bit confusing, I spent a few hours trying to figure out what is wrong…
Thanks.
After install demo problem with woocommerce cart position: https://ibb.co/vcFz8LK https://ibb.co/TK28wmM additional problems quick view https://ibb.co/5YCr3Vq
Please support
Hello,
I feel sorry if you are facing some problems with our theme. Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) and Cpanel access so we can take a closer look at your admin setup page. Also, if you are using some untested plugins, please remove all of these and leave just to activate only the bundled plugins.
All the best! Catalin L.
I sent
Hi Support,
Need some quick info.
We are loading our header from one of cloud templates and our caching plugin is delaying its loading. So, need the exact file name which is loading the header. From the list, we found this file – https://www.itnwwe.com/wp-content/plugins/td-cloud-library/assets/css/tdb_menu_admin_bar.cssCan you please confirm if this is the file which is loading the header?
Also, the post autoload script is also delayed too much. So, need the exact name for that script also. Please check if below is the correct url? https://www.itnwwe.com/wp-content/plugins/td-cloud-library/assets/js/js_posts_autoload.min.jsThanks
Hello,
Please note that everything is automatically generated if you will use the Cloud Library and also, if you want to edit the Header section you will need to check this section from here -> http://prntscr.com/tycxkj Unfortunately, this account is not assigned to our support forum and that’s why, if you need more technical assistance, you have to open a new support ticket at our support forum from here -> https://forum.tagdiv.com/forum/newspaper/ where you need to provide more details about your problem and we are ready to help you.
All the best! Catalin L.
tagDiv composer after wordpress 5.5 doesnt work, spin infiniti
If someone need info composer work again after wordpress downgrade to 5.3.2
Hello,
If you are using the latest version of the Wordpress, please completely remove the TD Composer and import it again from the plugins section, clear all the caches, purge CDN files and check how it goes.
All the best! Catalin L.
Hi,
I’m trying to add some extra registration fields on your sign in/join modal can you guide me where to look please?
Best regards
Hi,
You mean in the login modal window? That would require modifications to the theme files. The modal will display only what is defined in its code. The file is in the composer plugin here https://prnt.sc/ty7fcl You could modify it there.
Thank you! Simion C.
great thank you very much for your quick response! That’s what I was trying to find 
