Hi, please check this article https://codexthemes.ticksy.com/article/16251/ In case of any further questions please contact us via our contact form at https://themeforest.net/user/codexthemes

Hi, thank you for your request. You will not need to buy any extra support. In case you select 6 months support, you will have an access to our support center at codexthemes.ticksy.com during this period, after that you always have an option to extend your support. But no additional costs for license as license is perpetual

Thanks, there is one issue that switching between staging to productive or vice versa would need intervention of support. So after six months, if I do changes in staging and move the changes to production, I would probably need support to respond.

Ok, absolutely no problem, you can always contact us on this matter and we will be glad to assist you

Hi, thank you for your request - yes, sure, TheGem is 100% WP multisite ready - one regular license allows you to use TheGem on one development and one final production website - If you wish to use TheGem multiple times you need multiple licenses. Please contact us via our contact form at https://themeforest.net/user/codexthemes for further details.

More facts about TheGem:

1. TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/).  Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4 

2. TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here:  https://youtu.be/U5N9e5FFbxc 

3. TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building. 

4. TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/ At the moment supported by WPBakery page builder, Elementor version of TheBlocks will be released very soon.

5. TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings

6. The price for TheGem’s license (USD 59) includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this.  And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features. 

7. For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support 

8. TheGem is rated with 5 stars and trusted by 45K customers. So you can be sure you buy a very solid high quality product. 

Please do not hesitate to contact us in case of any further questions. 

In my case, we are a digital agency. We will enable multisite on our WP installation. Then under the same WP multisite instance, we will have multiple sites for multiple services like, officialwebsite.com, service1.com, service2.com, blogsite.com, ecommerce.com, and I want to apply your theme to all the sites.

So can I do that under 1 regular license?

Hi please contact us via our contact form at https://themeforest.net/user/codexthemes to discuss the details of your infrastructure, thanx

Hi, thank you. Yes, this word helps you to remove the unneeded demo content with just one click.

ahhh the jquery updater helped me out – works fine by now ^^

Hi, please update ZillaLikes plugin and Revolution Slider plugin to the latest versions as well and everything will be fine

Hi, thank you for your request.  1. yes, please check: https://codex-themes.com/thegem/coming-soon/coming-soon-01/ https://codex-themes.com/thegem/coming-soon/coming-soon-02/ https://codex-themes.com/thegem/coming-soon/coming-soon-03 https://codex-themes.com/thegem/coming-soon/coming-soon-04/ https://codex-themes.com/thegem/coming-soon/coming-soon-05/ https://codex-themes.com/thegem/coming-soon/coming-soon-06/ all this pages are 100% customizable.

2. Yes, Revolution Slider is included as bundled plugin in theme 

3. Yes, sure

4. Yes, please check the video on this page (click on “Check this in action”): https://codex-themes.com/thegem/features/features-one-click-demo-import/

5. Yes, TheGem Elementor is 100% compatible and optimized for Elementor pages builder, with all 400+ demos and extended elements and features

More facts:

- TheGem includes 400+ fully pre-built multi-pages and one-page websites and page templates in total (for different purposes), which can be easily imported in your own WordPress installation and could be a perfect starting point for your own website (check here https://codex-themes.com/thegem/meta-splash/).  Of course, you can easily combine different demos, mix & match them and edit in an easy way. For example, you can choose to import some ready-to-use website and after that add some more pages / templates from other pre-made websites to this imported website. It is very flexible. Please check this video: https://codex-themes.com/thegem/wp-content/uploads/2019/09/new3.mp4 

- TheGem comes with powerful and easy-to-use visual page editors – Elementor & WPBakery Page Builder. This drag’n’drop visual editors allow you to create and edit your pages in front end, immediately seeing the visual result. Elementor check here: http://elementor.com/ , WPBakery here:  https://youtu.be/U5N9e5FFbxc 

- TheGem includes all features, tools and functions which are needed to make an awesome looking and performant website without any coding knowledge. It is very easy to use and intuitive in setting up and building. 

- TheGem comes with an ultimate tool for building webpages in a speed of light: TheGem Blocks . Blocks is a huge collection of pre-designed page sections like hero, contact, about, portfolio, blog, pricing tables which you can insert in your page with one click. Learn more about it here: https://codex-themes.com/thegem/blocks-landing/ At the moment supported by WPBakery page builder, Elementor version of TheBlocks will be released very soon.

- TheGem is a performant WordPress theme with an excellent onpage SEO, so you can be sure your website will be very good anticipated by Google with very good search rankings

- The price for TheGem’s license (USD 59) includes everything you see on our demo website and all needed features. Plus, it included premium plugins like WPBakery Page Builder, Revolution Slider and LayerSlider. So you do not need to purchase or install any other additional plugins or tools for this.  And you don’t need to purchase annual subscription of Elementor Pro, as TheGem extends the free version of Elementor with all needed cool features. 

- For this price you will also get a premium 5-stars support by the team of our professionals. So in any case of any questions and requests you can always count on a high professional support 

- TheGem is rated with 5 stars and trusted by 45K customers. So you can be sure you buy a very solid high quality product. 

Please do not hesitate to contact us in case of any further questions. 

1. Does it comes with Yoast SEO?

2. Can I use it on multi-site wordpress installation? Can I apply your theme to multiple sites? Do I need extended license for that?

Hi,

1. TheGem is 100% compatible with Yoast SEO, you just need to install it and it will works fine 2. We have replied in your other comment, please check

Hi, why not? Yesterday we have released the updated theme version (including its plugins and latest revolution slider), it has been tested with WP 5.5, everything is fine. If you still have any issues, it can be caused by some third party plugins. Please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL and issues you have

Yes, I want to deactivate theGem theme for my site.

Hi, no problem, just activate another theme and remove TheGem and all its files from your site, that’s all.

Thank you!

Hi, please contact us via our contact form at https://themeforest.net/user/codexthemes and provide your URL, we will check

Hi, the update will be available in 1 hour

Hi, please be so kind to share your URL and wp-admin access details via our contact form at https://themeforest.net/user/codexthemes

Hi I had this problems two months ago, and now I´m having again, I sent you the user, pass , canyou help me please

Hi, we have replied per mail

I notice WordPress has a new update and it crash Revolution slider

Hi, thank you for reporting. We are aware of this issue because of the deprecated jQuery used in Revolution Slider. We will rollout update today asap. You will need to update the revolution slider to the latest version.

I got the 1st issue in blog posts page and the 2nd issue in admin page

Hi, thank you for reporting. We are aware of this issue and will roll out update asap today. You will need to update the theme, elements plugin and revolution slider to the latest version.

Hi again, concerning the first issue with sticky post: can you please provide your URL via our contact form at https://themeforest.net/user/codexthemes – we cannot reproduce this behavior.

Hi, replied per mail

Heads up, looks like wordpress 5.5 removes Jquery, the theme needs it to work properly ->jQuery.fn.live() is deprecated may be something you need to look at

Hi, already done, in 1 hour there will be update available

Hi, yes, asbolutely

scroll page is not smooth any more.

I need just to Import of pre-built demos / portfolio bright, but it ask me to uncheck several pages, what is the easy way? All I wsnt is that landing page? any clue what is the best way?

Hi, we have got your tickets and will reply asap

Hi, really sorry for all this delays, we have some technical issue in our support center, we will reply asap!

Hi, please contact our support via codexthemes.ticksy.com and provide your url. Thank you

okay, i have open a ticket kindly resolve the issue as quick as possible, its urgent

Can you please provide your ticket number?

Hi, please be so kind to contact us via our contact form at https://themeforest.net/user/codexthemes , we will certainly clarify this situation

HI!

pls. use following css:

body .block-content {
    background-color: #000;
}

here https://prnt.sc/tybmyn