Discussion on Real Church - Responsive Retina Ready WordPress

Discussion on Real Church - Responsive Retina Ready WordPress

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Hi, this theme hasnt given me problems in the past, but sadly since the wp update to 5.5 it seems i cannot use the page builder. I cannot edit, remove, resize or add components using the builder and now during this pandemic the client whom i purchased the site for wishes to do a bit of a page design rework.. Any advice? I already tried disabling all plugins and updating to latest but no dice. Regards JP

That’s weird.. We already launched the fix for this.

Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?

Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.

sure thing

Please help! Since the Wordpress update, nothing within the Real Church theme options is editable, nothing will save. I also have drop downs for my main menu that are not working. When is this fix proposed to be pushed?

Can you try to update the theme? Already launched the fix for Real Church.

https://goodlayers.ticksy.com/article/1893/

There is no theme update available in the Envato Market plugin. I had already checked there prior to commenting.

Ok no worry, can you please open a ticket in our support site and provide wp access + site url? We will help looking into that directly.

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

After a recent Wordpress update the dropdown menu stopped working. Please help!

Hi,

We will launch the fix soon! :)

Please update support for latest php version

Hi,

It supports. Please make sure to update the theme to latest version first. https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)

I am not able to resize my logo that I uploaded. I followed the steps provided and didn’t work. Tried clicking on the support link and it goes to page not found.

Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here :(

Please also provide wp access + site url so we can check on it directly.

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

I try to install the theme but it says this: Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme installation failed. Am I doing something wrong? how can this be fixed?

How do I remove the header menu from my site please? http://camuk.org/

Hello,

You can disable menu in the wp-admin > Menus page: https://ibb.co/xFR3V3r

We just launched our site using this theme. When we replace the logo file, the site is no longer mobile friendly. I think the file must be too big, but no matter what I do, it doesn’t work. When it reverts back to the theme logo, it works fine on mobile. Please help.

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here :(

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

GoDaddy informs me the new Wordpress 5.3 update is crashing this theme. I’m posting this only so the developer know it needs an update. The site went down. I called them to figure out why. They determined it, after disabling all plugins and reinstalling it. Site crashed again. They changed the theme from this one, and the site was back up.

It appears that there aren’t many users for this site, as the last update was in April and there have been some major WP updates since.

Please make sure that you update the theme to latest version in order to use with WP5.x. Also, by updating the theme, please make sure that you update GoodLayers’ Plugins as well and please clear browser cache after updating.

You can follow this : https://goodlayers.ticksy.com/article/1893/

Could I ask a question about if there are any analytics for how many times sermons are listened to and what are the top listened to sermons? Thank you!

Hi,

Oh sorry, we don’t have that feature.

I would like to replace the slider on the home page with a video from vimeo or youtube… what is the best way to accomplish this?

Hi,

Sorry, there’s no option to replace the slider with a video.

You can disable the slider in the Page Options and place a video by adding its iframe code in the Column element in page-builder. This won’t be full-width though.

I am not asking for your help, I just want to know why your theme crashed my website? “The site is experiencing technical difficulties”. It is so annoying

Hi,

We have to inspect directly so we will know that. Can you try disable other plugins to see if it’s fixed or not?

If not, please send us the screenshot of error that you got.

Does the current version of this theme (v1.10) support Wordpress 5.2 ?

Hi,

Yes, 1.10 supports WP 5.2X

Cheers! :)

I cannot get the font to change in size or weight. My content font is bold but I don’t see an option to fix it. smithfieldchurchofgod.com

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here :(

Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

i purchase these theme in the past, what is the most current version of the theme and how do I download it

The current version is 1.10

https://goodlayers.ticksy.com/article/1893/ (Please make sure to update GoodLayers’ plugins as well.)

Hi there, I have been using the Real Church theme for a couple of years now and I can’t figure out a way to display the sermon categories in the sidebar similar to the way the categories of a blog can be displayed. I have included the screenshot of the sidebar of the blog. I would like to do this with sermon categories.

http://bfcnewarkde.org/Screenshot_2019-06-21%20Real%20Church%20%C2%BB%20Sermons.png Hope this makes sense.

Thank you!

this theme work with woocommerce? a example?

Hi,

First of all, Thanks for your interest :)

Yep, you can use with Woocommerce but unfortunately, we don’t have demo for this.

I really liked the theme, but I would need an example of how a page shop would look.

Thank you for the answer, anyway.

Hi. I love the theme and the church that owns the website loves it too. However, after a year or so I went back in to the site to make a change to the homepage and all the content is locked and I can’t edit. Any idea why? Does the theme need to be updated?

​Hello,

This is most likely happening because you are using an older version of the theme. We’ve fixed this in the latest update, please update your theme to fix this.

Instruction for updating the theme can be found here: https://goodlayers.ticksy.com//article/1893

Regards.

I also want to take out all reference to churches to use for my profile page. Once I pay for the theme, will I get all the photos installed too? I don’t need to use them, I just want them there for reference. The last theme I bought didn’t come with anything that I expected and I don’t want to waste more money.

When you import demo content data, images will be downloaded from the server too but note that you have to change those images later or pay for its license if you need to use.

Thanks for your interest by the way :)

How do I add instagram icon to this template?

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