6431 comments found.
Hello… after updating wordpress to 5.5 wpbakery stopped working… any I dea?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
I want to know if you can search by the author name and possibly add a store name field also for searching? If not can I use a third party plug in since your search function like pretty much every wordpress theme keys off the title of ones post? That’s about it for now.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello, I like your sneaker demo theme. Does the Pay Wall come that design? if not, can be setup to work?
Hi dwayneoliver,
Thanks for interesting in JNews Theme.
No worry, you can use the paywall feature with the sneaker demo. Our team will help you to set up it on your website.
Let me know if you have further questions.
Thank you
Yes, I would like your help with setting up the paywall feature.. Thanks. Tell me what in order to get started.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, you can check our documentation about paywall feature here https://support.jegtheme.com/documentation/post-paywall/
Thank you
I have a new design which is a different layout from your demos, I was wondering if is possible to create new layout modules using the child theme
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
There are still problems with this version despite the updates. The article page doesn’t display properly. It’s like being painful. Look that https://bit.ly/2E2LiWU
You’ve really screwed up this time with this updates
Hi samisam,
Please try to replace this file “wp-content/jnews/assets/js/zoom-button.js” with this one https://www.dropbox.com/s/v3spdae8owkvkza/zoom-button.js?dl=0
After that, you need to clear your website cache and browser cache. Also, if you’re using CDN such as Cloudflare, you need to purge the cache data.
Let me know if the problem still persists.
Thank you
Yes the problem still persists
Previously I’ve been checking the post on the private window and i see all works fine on my side. You can check this image https://www.dropbox.com/s/cwjaxlsaxwxaec7/fr.tunistribune.com_2020_08_13_macron-defie-erdogan-et-renforce-sa-presence-militaire-francaise-en-mediterranee_%20%281%29.png?dl=0
Thank you
How can I incorporate Wordfence’s 2 factor verification into the login and registration form?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
ASAP friends ❤️
wp 5.5. compatibility issues. Please take a look at it.Thanks
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
after update latest version wordpress, singol post update no working
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
After the update, I can’t edit the pages! One of the problems, of course, is with WPBakery
Hi jpinheiro,
Regarding this issue, please open a new support ticket at our forum https://support.jegtheme.com/forums/forum/jnews/
Also, please provide an example of the problem, so our team can replicate it on our side.
Thank you
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, please make sure if you already using the latest version of JNews theme (v7.0.8) and all JNews plugins too.
Thank you
I have purchased five copies of JNews and use them on five sites. I am getting a notice on the sites to input my API code, but it is not accepting either the original API code that I generated when I purchased the theme or a newly generated code. I do not otherwise need tech support for this theme.
Hi Rhonda3,
Can you send me an example of the problem that you get?
Thank you
Thank you. All is working great now in WP 5.5. Cheers!
Thank you Bloomland
Let us know if you need anything else.
Regards
JNews – Essential plugin conflict with WordPress 5.5 and cause rankmath seo score to disappear please check the whole theme and its plugin to be compatible with wp5.5 upgrade
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, please provide an example of the problem so our team can replicate it on our side.
Thank you
hello, after updating Wordpress 5.5 and Jnews 7.0.8 i got this error, “Notice: register_rest_route was called incorrectly. The REST API route definition for themeisle-sdk/v1/checksum is missing the required permission_callback argument. For REST API routes that are intended to be public, use __return_true as the permission callback. “
Now, i cant do anything… please help
Hi ashwin007,
Regarding this issue, please try to disable all plugins except the required plugin that related to JNews theme for a while to check if there’s a plugin conflict.
Also, it seems this path file “themeisle-sdk/v1/checksum” is not coming from our theme.
Thank you
These settings don’t work at all. Gradient Color—>Top bar gradient color. Gradient Degree Begin Location (in %) End Location (in %)
I’ve tried different browsers and different computers and nothing changes for these settings when applying them.
I was wondering when you plan to implement a fix for these settings? Thank you!
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
I purchased JNews in December and just first installed it this week. Now my 6 months support is expired, so I am unable to post this question in your forum.
Hi RedTreeWebServices,
Previously I’ve been a check on my local server and the gradient color feature just works fine on the top bar.
Please try to extend or renewing your support license (https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support) so you can open a new support ticket on our forum.
Thank you
The gradient color feature works, but these settings for the gradient don’t.
—Gradient Degree —Begin Location (in %) —End Location (in %)
Please check to see that these work as they should. The degree and begin and end location settings don’t change and neither do the percentage numbers.
Thank you!
Hi,
Please try to disable all plugins except required plugin that related to JNews to check if the problem causing by a plugin conflict.
If you still getting a problem, you can ask your question or problem of this product on our forum. Our support team will help you asap.
Thank you
“WPBakery Page Builder” stopped working after installing your last update. And the “Display Preferences” area at the top of the page does not open.
Hi KalbAlAkrab,
Sorry for the problem that you having.
May i know what the current theme version that you using?
FYI, we’ve been pushing an update to fix some issue that related to the WP 5.5. If you’re not using JNews v7.0.8 yet, please try to update JNews theme to the v7.0.8 then you need to update JNews – Essential to v7.0.3 and Vafpress Post Formats UI to v1.5.2
It would be better if you create a backup before doing the update. Let me know if you need help.
Thank you
Hi,
I am using version 7.0.8. After upgrading to version 7.0.8, I also updated the plugins. But JNews – Essential to v7.0.2 and Vafpress Post Formats UI to v1.5.1 appear. You are saying update JNews – Essential to v7.0.3 and Vafpress Post Formats UI to v1.5.2 versions. I am using the update you provided.
I was using Version 7.0.4 before.
Hi KalbAlAkrab,
Can you send me your website URL for further checking?
Thank you
I email the information to you.
Please be patient for a while. Our team still checking your email.
Thank you
Hi, is there migration support/help from Bimber theme to Jnews?
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
First of all I would like to thank you for the excellent support! Solved my problems! Thank you!
About the new theme update along with Wordpress 5.5. It’s working fine? Can I update without major problems?
Hi jpinheiro,
Thanks for your kind words.
FYI, we’ve been pushing an update to fix some issue that related to the WP 5.5. If you’re not using JNews v7.0.8 yet, please try to update JNews theme to the v7.0.8 then you need to update JNews – Essential to v7.0.3 and Vafpress Post Formats UI to v1.5.2
It would be better if you create a backup before doing the update. Let me know if you need help.
Thank you
I am using a version 7.0.5. Then, it will be better to wait for the next update!
After update to version 7.0.6 it is crashed the editor in the Post and Page. Then i have updated to version 7.0.7 the same error. When i have deactivate the JNews-Essentials the Editor is functional. But this is not really helpfully. Support ??? no way. And the Next is AMP-Modus are not really worked ( No Menu open ) , i must selfed fixed this problem because the Support are not really help for this bug in this template.
Hi wolle63,
Sorry for the problem that you having.
We’ve been pushing an update to fix the post editor issue. Please try to update JNews theme to the v7.0.8 then you need to update JNews – Essential to v7.0.3 and Vafpress Post Formats UI to v1.5.2
It would be better if you create a backup before doing the update. Let me know if you need help.
Thank you
Thank you for fixing the Post problem, at that moment we must thank you for your beautiful work to keep your theme updated.
Hi quartarolo,
Thanks for your kind words. Let us know if you need anything else.
Thank you
