Hello, @sclass123,

1. We have tested the latest Theme many times, and hundreds of thousands of our customers also using updated Theme but no one reported the issue, please turn ON the debug mode of your site and the error will appear on your site, and then contact us via our support system with your site WP Admin and FTP or CPanel Login details so that we will check it for you.

2. You simply have to un-check all the Media Type Options from Porto >> Theme Options >> Post >> Media Type as showing below:

Furthermore, you will find all the Single Post Options under Screen Options and check/uncheck anyone as per your requirements as showing below:

Regards, P-THEMES.

Hello, @fenghuizhuo,

Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media(min-width: 768px){
.product-summary-wrap .single_add_to_cart_button {
    display: block !important;
}
#zoid-paypal-button-8401428ee2 > .zoid-outlet {
    display: block !important;
    min-width: 180px !important;
    max-width: 180px !important;
}
.single-product .angelleye_button_single.single_add_to_cart_button {
    padding-left: 0 !important;
}
.paypal-button:not(.paypal-button-card) {
    height: 45px !important;
    min-height: 45px !important;
    max-height: 45px !important;
}
}

If this will not work for you then please share your site WP-Admin Login details so that we will check it for you via our support system.

Regards, P-THEMES.

Hello, @fenghuizhuo,

I have just tested your site now and it is working perfectly fine at my end, please see this screenshot: https://ibb.co/f4qRhKj

It must be the cache issue at your end nothing else, please try to clear your browser cache.

Regards, P-THEMES.

Hello, @9maitr,

First of all, thanks for showing your interest in Porto WordPress Theme.

Those tabs are the default Tabs of the Porto WordPress Theme, And the one you show in your screenshot “old” was not the Theme default Tabs element, it was from any third-party plugin like Ultimate Addon for WP Bakery.

Porto WordPress Theme is fully translatable and you can translate it in any language as per your requirements, you can watch this video:

https://youtu.be/z_X4mELtYDM

Regards, P-THEMES.

Is there a preview of the template tap?

Hello, @9maitr,

You can check all the possible designs of the Tabs element here on this page:

https://www.portotheme.com/wordpress/porto/shortcodes/tabs/

Regards, P-THEMES.

Hello, @IMAGIN6,

Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for the Porto WordPress theme.

Regards, P-THEMES.

Hello, @Mosqk,

Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.

Regards, P-THEMES.

Hello, @fenghuizhuo,

I have just tested your site now and it is working perfectly fine at my end, please see this screenshot: https://postimg.cc/yDkynyN0

It must be the cache issue at your end nothing else, please try to clear your browser cache.

Regards, P-THEMES.

perfect

emmm…It will support for long time(raw html content)?

Hello, @fenghuizhuo,

Yes, It will support a long long time

Regards, P-THEMES.

Hello, @gopikalyan,

You have to set the sidebar Widgets under Appearance >> Widget >> Woo Category Sidebar and it will work for you as showing below:

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 06/08/2019. According to Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @fenghuizhuo,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

ul.products li.product-col .product-content {
    text-align: center !important;
}
ul.products li.product-col .rating-wrap {
    display: inline-block !important;
}

Regards, P-THEMES.

Can you tell me what means about !important? Then I will know whether add it when I custom myself.

Hello, @fenghuizhuo,

That !important will override the CSS of the Theme and Plugin files.

Regards, P-THEMES.

3.I want to modify the “offer ends in” to another text.How to deal it.thanks

Hello, @fenghuizhuo,

1. Not some times, but it shows the basket on Single Product and Arrow on Variable Products and this is the default functionality of the Theme, you can not change it.

2. You have to Install the Loco Translate plugin and then you have to change the word in the particular language file of the Porto Functionality plugin which you are using on your site, here is the plugin link:

https://wordpress.org/plugins/loco-translate/

If you will not be able to do it then contact us via our support system with your site WP-Admin Login details and the word translation you want, so that we will check and solve the issue for you on your site.

3. You have to translate it into the Theme language files as per your requirements.

If you will not be able to do it then contact us via our support system with your site WP-Admin Login details and the word translation you want, so that we will check and solve the issue for you on your site.

Note: Please try and understand this platform is only used for presale questions and small queries not for such large issues, please always contact us via our support system.

Regards, P-THEMES.

Hello, @zubairrana,

Can you please make sure that you have set up the payment option correctly, please read and follow the instructions written in the official documentation of the WooCommerce, I am sure it will help you in solving your issue.

https://docs.woocommerce.com/document/cash-on-delivery/

Regards, P-THEMES.

Hello, @possumussrl,

Please delete the old version of the plugin from your site and download the latest version of the plugin from the below given article and Install and Activate it on your site, it will work for you.

https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution

And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 15/04/2020. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

newoop.com

Hello, @fenghuizhuo,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

.single-product .angelleye_button_single.single_add_to_cart_button {
    background-color: transparent !important;
}

Regards, P-THEMES.

Hello, @fenghuizhuo,

1. This is because you have added the Custom CSS code in Theme Options >> Skin >> Custom CSS or in Cart Page Custom CSS option as shown in this screenshot: https://postimg.cc/QVVCRf2y

You have to find and remove that Custom CSS and it will solve your issue: https://postimg.cc/CB2hhV36

Regards, P-THEMES.

I din’t custom myslef.When I remove the paypal-payment.It normal again.How to fix it ?

Hello, @fenghuizhuo,

Please contact us via our support system with your site WP Admin Login details so that we will check and solve the issue for you on your site.

Regards, P-THEMES.

Hello, @aportuesi,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.

Hello, @109c,

Please go to Porto >> Theme License and deactivate the Theme from there and then again activate the Theme with same purchase code and then try to use Porto Studio, I am sure you will not finds this issue anymore.

Regards, P-THEMES.

Hello, Thanks for your answer. I desactivated the theme as you said. But now I can’t activate because I have the error msg “Your ip address is blocked as spam”. So now, how can i fix that ?

Hello, @109c,

Can you please contact us via our support system with your site WP Admin Login details and with Theme purchase code PDF file so that we will check and solve that IP Blockage issue for you on your site.

Regards, P-THEMES.

Thanks for Sharing your Experience with others , That is exactly what Porto and this team are all about, we do our best to be the best..

Hello, @rushi99,

Sorry to say that but we have not tested any of the Zoom plugin with the Theme officially yet, so we are unable to sugest you on it, you can try with any third party plugin which better meets your requirements.

Regards, P-THEMES.

Hello, @naarwebz,

Please be patience now, once your support ticket will resolved you will get the reply of your support ticket.

Regards, P-THEMES.

Thank you.

You’re Welcome!!!