6434 comments found.
Hello, i try to install the demo content, i press install, but nothing is changed. I follow the guide online. When i refresh the page again it ask me to install again the demo content and nothing happens. What can i do? Regards.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello, I want to buy this theme, but can I learn why the thumbnails do not appear when posts are shared on Facebook or Twitter?
Hi umutium,
Thanks for interesting in JNews.
May i know where you found those issues?
Thank you
Headings and regular text are all the same font size (when writing post). Writing a post is so difficult because everything appears the same. The gutenberg boxes are now very small and hard to work with.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Also, regarding WP 5.5 update, please check this article https://support.jegtheme.com/forums/topic/important-fixing-issue-on-wordpress-5-5-update/
Thank you
I’ve followed the instructions and the issues still exist. I don’t have any intentions of paying for support for an issue that’s from your end. Kindly resolve this. Many thanks.
The headings issue has been fixed with the latest update – thank you. However, the Gutenberg box heights are still very narrow. Worth considering in your next update. Many thanks.
Hi,
Can you send me an example of the Gutenberg problem?
Thank you
Going through the documentation, I don’t find mention of Global settings for Headings HI,H2,H3…. Quote etc change of font size, color, line height. Is it through Elementor, custom css or otherwise?
Hi eaglecomr,
Thanks for interesting in JNews. Currently, we provide some options to manage the font style. You can check the detail information here https://support.jegtheme.com/documentation/font-option/
If you want to modify a specific heading style, you can use the frontend style editor feature. With this feature, you can modify the heading style.
Thank you
When Onesignal will be compatible on amp pages? I think it had passed to much time for this function to be implemented.
Hi ElissonAmboni,
We can’t confirm that we will include this feature in the future theme update. If we get more requests from another customer for this feature we will consider adding this feature.
If you need this feature urgently, you may need to do custom changes to achieve that.
Thank you
hello before buy this theme i have a little question about how can i change the theme?
currently i’m using fribbo wordpress theme in my site. could you please tell me how can i change my website theme fribbo=jnews without looking my any content of post. thank you
Hi Designwhole,
Thanks for interesting in JNews.
You don’t need to worry about your existing post content, your post content will be safe. You can easily switch to the JNews theme by just install and activate JNews on your website. Our support team will ready to help you.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
can you send me video tutorial or article?
You can check our online documentation here https://support.jegtheme.com/documentation/themes-installation-activation-5/, we also have video tutorials at the bottom of the article.
Thank you
i have envatoelement unlimited download package activated can i download from there and use?
Yes, you can download it from there. But we don’t provide support for envato elements.
Btw, JNews is on discount now, grab it fast before end.
Thank you
the website now on startup, if I liked this theme most I will buy definitely, thanks a lot. one more question how many days this 41$ price will exist?
The discount will end up soon 
Regards
hi I’m interesting about the theme but I have few questions maybe you could help to answer for me
1- this theme is fit with wp rocket for speed and Smush – Compress, Image
2- is this demo support RTL https://jnews.io/personal-blog/ https://jnews.io/food/Hi harithhameed,
Thanks for interesting in JNews theme.
1. Yes, you can use those plugin with JNews.
2. Yes, you can use RTL mode on the personal blog demo and the food demo.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
Hello! can I paste a URL that contains my video in PlayIt?
Hi Amel3,
Can you tell me where you hosted your video? It’s self hosted video?
Thank you
In amazon S3, but the file is mp4, is it possible to play it?
Yes you can use that video. Let me know if you have further questions.
Thank you
Hello,
Its been long time since you have release any demo for News Websites,
Do you have any plans to come up with any new demo ?
Hi taruntanu,
Currently, we still working on some new demo for the next theme update. Please be patient for a while. Let me know if you have any questions.
Thank you
The instagram widget isn’t working!
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hello. I have purchased this theme and first testing this on a test site. Since a couple of days, I’m facing some JS errors in the post edit screen. I am unable to go to the “visual” tab of the post edit and also some functions are not working. I have updated to the latest version of the theme but still facing the problem.
Test site is: http://cssjockey.net/hiphop-n-more/2020/08/17/rod-wave-has-dropped-the-deluxe-edition-of-his-album-pray-4-love/
Screenshot of error sent by my developer: https://i.imgur.com/wMrmqhR.png
Hi hiphopnmore,
Regarding this issue, we need to do further checking on your website. Please open a new support ticket on our forum https://support.jegtheme.com/forums/forum/jnews/
Our support team will help you asap.
Thank you
I don’t find the section of newsletter from the imported demo!
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Hi, I am using your theme, which I got from https://elements.envato.com, after update the Wordpress, now new post not functioning, I disabled additionally installed plugins but still issue, can you tell me what is the issue, please help me.
https://www.palmyrahtamilnews.com/Hi ranidesigners,
Unfortunately, we don’t provide support for Elements users. You need to purchase JNews through Themeforest to get support service.
Let me know if you have further questions.
Thank you
When Share a Post link in Social Media Why Not Show Thumbnail of Any Post on Social Medi? oNLY tITLE sHOW
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Pre-sale question: Do you have a funkcionality for too long horizontal Menu? E.g. my main menu has too many items (15) which doesn´t fit to width of page. Does it change to hamburger menu at its end? E.g. 10 items stays visible and 5 items are hidden in hamburgem menu at the end of menu. Thank you.
Because I don´t like solution for long menu as this one – https://jnews.io/newsplus (try to reduce a width of your browser and you will see what I mean – last item “tech” skiped to second line) See screenshot – https://www.screencast.com/t/Ws35uAFyC
Hi alinoh,
Unfortunately, we don’t have this feature yet. You may need to do some changes to achieve that.
How if you group some of menu items? I think this can be a solution for long menu item.
Let us know if you have further questions.
Thank you
Hm, and what about differences among jumped-out main menus of MorningNews and NewsPlus e.g.
Compare its screenshots:
- MorningNews good – https://www.screencast.com/t/MHrcVhQHSdB
- NewsPlus bad – https://www.screencast.com/t/ZKEXDxgr1e
Hi alinoh,
It because on the morning news demo we unset the height of the menu container. If the morning news demo can be a solution for your case, we can help you to set up it.
For example, you can check on this image https://www.dropbox.com/s/1lz3edr2oaous7x/Screen%20Shot%202020-08-18%20at%2009.52.30.png?dl=0 and it looks match with your needs (Newsplus demo).
Let me know what’s your thought.
Thank you
OK, if so, it could be acceptable solution for me.
I am coming up with 2 other questions:
1. Is it possible to add category badge to JNews Module as No. 3 or 21? I mean to any modules with small images, not for big images only. Or colored clickable category link among METAs if could be look better – https://jnews.io/module-212. Does it works this your “Enable / Disable Customizer” function? - https://support.jegtheme.com/documentation/enable-disable-section/
Because I can´t find it in your sanbox Customizer - https://sandbox.jnews.io/wp-admin/customize.php?autofocus[panel]=jnews_header
Thank you
Hi,
1. Yes, it’s possible by doing some custom changes. You can customize the module layout from the child theme.
2. We already remove that feature since we already optimize the customizer performance with ajax. So the customizer only loads certain options that you open.
Btw, JNews is on discount now, grab it fast before end.
Thank you
Thanks for attention to discount, I have bought it.
Can you help me with the code for child theme? Did you mean to put something to functions.php? I am talking about customization of the module layouts. Thank you.
I switched on your child theme (no changes of mine) and there is a strange issue in header. Suddenly I see another logo, another top-menu and another vertical order of Logo Bar and Main menu bar.
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
For the child theme, you may need to export your customizer setting from your parent theme to the child theme. You can check this plugin https://wordpress.org/plugins/customizer-export-import/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
Thank you, the plugin works for me.
Glad to hear that alinoh,
Regards
The sections I mark aren’t like in the demo. What could be the problem? https://prnt.sc/u0f5yu
Hi,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/jnews/
You can ask your question or problem of this product there. Our support team will help you asap.
Thank you
No one answered my question at the forum?
Hi WebmasterWebsitesi,
Please be patient for a while. Our support team has been answered your topic, please check it out.
Thank you
Hi, I am looking forward to buy. However, I just want to know a few things before I finalise my decision.
I saw that there are some demo contains dark mode. Why there are only a few demos can support dark mode? How about others? Can these dark mode supported demo uses the latest paywall feature?
https://jnews.io/newsplus/2020/02/29/men-may-be-2-5-times-more-likely-to-die-from-covid-19-than-women/I saw the bottom of the paid post contains two big buttons including “subscribe” and “buy article”. Will I be able to set just to display one button? Like I don’t want things to be too complicated for readers, I just want them to pay and “subscribe”.
Will I be able to use the autoload on scroll feature with combination with paywall locked posts?
Under this page, https://jnews.io/features/#more-features, at the section “dark mode switcher”. The image on the left allows viewers to move the slider to switch between dark mode and normal mode. Will I be able to create this kind of image with this theme? It would be cool if this feature is available in this theme.
Sorry that I got a lot of questions, because I got really bad experiences on buying themes in the past. Hope you would understand.
Hi babyghost,
Thanks for interesting in the JNews theme.
1. About dark mode, you can use dark mode feature on all demos, including our latest paywall demo. We only enable dark mode features on certain demo that we think fit with this feature. But basically you can use dark mode on all demos.
2. About the subscribe and buy the article button, yes, you can show only one button.
3. About autoload, yes you can use the paywall feature with autoload post.
4. For the dark mode switcher (slider), we use a plugin and you can use it on your website.
Let me know if you have further questions and hope you can be our customer as soon.
Thank you
I am looking to buy. However, I found a UI glitch in the demo.
Go to https://jnews.io/tutorial/home2/, scroll down to the section below “Latest Tutorials”, where it shows a post “5 Key to Expect Future Smartphones”.
Now there is an image on the left side, and the bottom of it sticks out of the container.
Will you be able to fix it somehow?
Thanks!
Hi gangcailin,
Thanks for your info, currently our team still checking this issue.
Of course, we will fix it asap. If you get this issue on your end, we will help you too.
Let me know if you have further questions.
Thank you
Another really minor issue if you don’t mind: if I hover over the READ MORE button in the same container, the text becomes barely readable.
Might as well make it more readable on hover.
Over all, it’s a great theme!
Hi,
Thanks for your info. No worry, you can customize the button color when mouse hover. We also have a frontend styling editor that you can use to customize the style.
Let me know if you have further questions.
Thank you
Friends, please help me!
After the last update, in addition to leaving the post options scrambled, I just can’t edit any more pages with the WPBakery builder! I have already uninstalled and reinstalled, I disabled all plugins and the problem continues! I need to put a banner on the home and I am without access. I already opened a call, Nanda kindly answered me, but the problem persists!
Thank you!
Can someone help me? I opened the call and continue with the same problems! Tks
Hi jpinheiro,
Our support team already answer your questions, please check it out.
Thank you
What’s means of 100% GPL??
Can I use this theme on multiple project?
Hi vikasfree,
Thanks for interesting in JNews.
If you want to use JNews for multiple projects, you need to use multiple licenses. You need 1 regular license for each project. Or you can purchase 1 Extended License for all of your projects.
Let me know if you have further questions.
Thank you
