23249 comments found.
How do I take out AVAILABILTY in product meta and is it possible to display the product category without “CATEGORY:” in front of it? Thanks!
Hello, @dashco,
1. For Removing the AVAILABILITY please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.single-product .product_meta span.product-stock {
display: none !important;
}
2. Sorry to say that but this is not possible to only remove the “CATEGORY:” word, This requires Customization.
Regards, P-THEMES.
Slide revolution current (installed) version is 6.2.18, although, the Available Version 6.2.22. I have updated the porto theme to the last version of 30th august 2020. why the slide rev. update wasn’t included in the porto update?
Hello, @hanounomar,
Please delete the old version of the plugin from your site and download the latest version of the plugin from the below-given article and Install and Activate it on your site, it will work for you.
https://smartwave.freshdesk.com/support/solutions/articles/12000007851--12-latest-wp-bakery-visual-composer-and-ultimate-addons-for-visual-composer-and-slider-revolution
Regards, P-THEMES.
hi we have bought one theme for the site but we need to use for other 2 sites..how can we buy ? just buy separate license code?
Hello, @kyawsoekhaing,
First of all, thanks for showing your interest in Porto WordPress 
All ThemeForest products allow One license for each domain on which you will install the theme (multisite installation does not matter though).
So regardless of a number of clients, the license works with a number of domains. So if you are building 10 websites, you need to purchase 10 regular licenses for that, etc… These are the license usage policy of ThemeForest (and we have no control over this), you may wish to confirm from Themeforest here:
https://help.market.envato.com/hc/en-us/requests/new
There is no unlimited usage license.
Regards, P-THEMES.
Hi! I´m doming some customization of header and footer in the “Themes Options”, i can save changes but on front end changes don’t appear… do you know why? Tks!
Hello, @prensaamr,
This must be the cache issue at your end nothing else, please read and follow the instructions written in the below-given article, I am sure it will help you in solving your issues:
https://smartwave.freshdesk.com/support/solutions/articles/5000612747--14-unable-to-change-color-settings-or-setting-from-theme-options-cache-problem
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 11/09/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
I can’t register for the support.
Hello, @neoteckgrup,
Please share your Theme purchase code with us via our email newsmartwave@gmail.com so that we will check/verify and create the support account for you.
Regards, P-THEMES.
I send an email with purchase code, as I did in the last 5 months, but no response.
Hello, @neoteckgrup,
Can you please share your email with which you sent the email so that I’ll check and find it asap…
Regards, P-THEMES.
The emails are: comonline1@neoteck.ro and mihai.cretu@neoteck.ro. Thank you!
Hello, @neoteckgrup,
I have just confirmed from the support department and they said they successfully created the support account for you and emailed you the credentials at mihai.cretu@neoteck.ro so please check your email now.
Regards, P-THEMES.
Hi, I received the email from support team. Thank you for your help!
Most Welcome!!
Blog demos are work
Hello, @bakulutu,
I have just checked your site now and it is working perfectly fine at my end as showing in this screenshot: https://postimg.cc/wtkwvfb0
, It must be the cache issue at your end nothing else.
Regards, P-THEMES.
Sure now work, good , Thank you !
You’re Welcome!!!
I bought this template for Magento 2 and now for Wordpress, because customer support is the best…I tried another template, but I went back to Porto. Good job guys!
Awesome! We love hearing this, @jonovak!!! We count it a great honor that you are using Porto Theme and look forward to continuing to work together and surely there are many exciting days and features ahead Cheers!
Hi,
Is this theme compatible to WooCommerce B2B? https://codecanyon.net/item/woocommerce-b2b/21565847 Thanks,
Hello, @devquickmedia,
First of all, thanks for showing your interest in Porto WordPress
Sorry to say that but we have not tested the particular plugin with our Theme officially so we are unable to suggest you on it, you can try with any third party plugin which better meets your requirements.
Regards, P-THEMES.
Hi,
Presales question: Can you use the shop option on any of the demos, or just the shop demos?
Thanks!
Hello, @MiriamKirzner,
First of all, thanks for showing your interest in Porto WordPress
Shop/Store Functionality is provided by the WooCommerce and it is included in the Theme package and you can use any of the Demo as Store Demo, but you have to set up the Store functionality from Scratch if you will not use the Pre Built Shop Demo.
Regards, P-THEMES.
Hello, how can i remove my purchase code from another domain, because i never used the theme on my domain so i would like to transfer it to a different one? please help
Hello, @letcjhelp,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Hello!!
I want a wordpress page for multi-companies, there is one that can explain me.
Hello, @dolanor24,
First of all, thanks for showing your interest in Porto WordPress
You can check all our pre built Demo’s here:
https://www.portotheme.com/wordpress/porto_landing/
Regards, P-THEMES.
I have never used this theme even though I purchased a while ago. I tried it on a domain but removed it and used another theme. I just installed the Porto theme on a domain, and it says my purchase code used on another domain which is not true. Can you please re set my purchase code so I can use the theme on the domain I just installed it. Thank you for assistance.
Hello, @akh18,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
I’ve already resolved, sorry for the inconvenience.
Sound’s Good!!
That you have solved the issue by yourself…
You are the best
Oi amigos, depois da atualização para compatibilidade do Elementor 3 tudo voltou ao normal. Obrigado por identificarem o erro e corrigirem, grande abraço e bom trabalho!
Hi! How can I remove my purchase code to use in other website? I have used my purchase code to create a website which domain was not renewed.
Hello, @tiagomspereira4,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Thanks million
You’re Welcome Trillion
Hello, @yildiz86,
No, sorry to say that but you can not add a link to the Text in the “Separator with Text” element as there is no such option in the element for it, This requires Customization.
Regards, P-THEMES.
Hi,
If you remember this issue ( https://imgbu.com/i/porto-theme-wp.Re43a ), it is fixed in the latest version of the Elementor plugin.
However, I updated the Porto theme today and later, a new issue has occurred. The slider has white spaces on both sides: left and right.
Porto Elementor Demo 3.
Regards.
Hello, @s_works,
I have just checked your site now and it is working perfectly fine at my end, please see this screenshot: https://postimg.cc/2bcPrq4S
, It must be the cache issue at your end nothing else.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 18/02/2020. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Duplicated…
Duplicated…
Hello,
I clearly understand but this and my previous post are not personal support messages. They’re bugs related to updates.
It’s not also a cache issue because I downgraded Porto to 5.4.4 to fix slider after the issue.
- Porto theme and functionalty plugin have been updated. - All caches successfully emptied and Speed Optimization Wizard flushed.
You can check it again…
Here is the styles causing the bug I guess:
Hello, @s_works,
Ok, I see, This Custom CSS in added in Theme Options >> Skin >> Custom CSS, you have to go there and finds and remove the CSS from there, save changes and check your site after removing the browser cache. It will solve your issue.
Regards, P-THEMES.
@PT-Support3
Thanks but If I remove that CSS, it breaks bottom part of the page (under the slider). Once again I downgraded Porto to 5.4.4 to fix slider.
Should I wait until next update is released?
Regards.
Hello, @s_works,
Please contact us via our support system with your site WP-Admin Login details so that we will check and provide you the Custom CSS solution for it.
Regards, P-THEMES.
@PT-Support3
Hi,
It breaks homepage and there are also a lot of fields which have been broken. I think you should check the original demo and fix it at next updates. Providing custom CSS will break it once again in the future. I always use original demo and never edit any field. Just changed images. That’s all.
Hello, @s_works,
Please let me know the Demo which you are using so that I’ll try to Import it on my test site with a fresh new WordPress and check whether the issue is with Demo or only on your site.
Regards, P-THEMES.
When viewing from a tablet is it possible to change menu types so the user doesn’t have to slide over the menu to see other items?
Hello, @youhostnz,
You want Main Menu as on Desktop on Tablet version instead of Mobile Menu right? Please share the screenshot what you exactly want.
Regards, P-THEMES.
I have a problem: When selecting product variations (i.e. different colors) on the main product page, the picture that is displayed with the color selected is getting blurry. Is there a solution for that? Thank you.
Hello, @santagr,
The Images settings of the products are coming from WooCommerce, Please read the below-given articles:
https://smartwave.freshdesk.com/support/solutions/articles/12000052416--7-woo-image-sizes-changing
https://smartwave.freshdesk.com/support/solutions/articles/12000052417--8-woo-images-looks-blurry-and-not-change-from-low-to-high
This is the default functionality of the WooCommerce new version as it does not provide the option to set height for the product image. it automatically resizes the image based on its width you set.
And some of the product layouts are default Theme layouts with the huge size of images, those will only be altered via Customization, You can change the default layout setting using WooCommerce setting.
That’s all.
Regards, P-THEMES.
Merhaba, mobil görünümde işaretli alan için https://yadi.sk/d/S7xPzjFBSUji2Q farklı bir menü olmasını istiyorum. Bu mümkün mü?
Hello, @leventkaramanoglu,
That is the Mobile Menu and by default, only Main Menu shows under it and you can not change it, This is the default functionality of the Theme.
Regards, P-THEMES.
Thanks for the answer.
In the next update, it would be great if we could add a separate menu for mobile.
I think you can do that.
Hello, @leventkaramanoglu,
Thanks for sharing the suggestion/feature request with us, I am forwarding this to our development department for considering to add it in the theme, but I am not giving you the guarantee for that because please note that a theme cannot satisfy all requirements as it may occur theme heaviness. Sometimes it may require your own customization. So if the development department finds it fit with the theme environment then surely they will look through it.
Regards, P-THEMES.
Teşekkürler
You’re Welcome!!
