26721 comments found.
There is a lifetime license to upgrade.
Hi there,
Thanks for taking an interest! You should know that once you purchase the theme you do have it for lifetime, as well as you do have access to the theme updates every time the theme gets updated for sure.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I Imported the Demo but the design is very bad, different with the preview from your site showed. Its because i dont have wp builder premium? or i dont have elementor premium? if this theme need these plugin with premium version why u don’t tell customer first?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello guys! How to upgrade this theme? I have a problem for the widgets in version 10.0 My site: https://www.g2brasil.com/
Thanks for help.
Hi there,
You can follow the guidance on how to update the theme and its plugins here. Also Envato Toolkit is an outdated plugin. So, now you should use Envato Market and procedure is pretty much the same.
Please, just go to /wp-content/themes/bridge/framework/modules and remove whole folder envatowordpresstoolkit This is deprecated Envato Toolkit plugin that is replaced with Envato Market plugin.
If you are using child theme be aware of the following: In Bridge 18.0 we had to change function names as per Themeforest request in order to meet their new coding standards, and child theme modifications must reflect these changes since 18.0 Bridge release. If you have modified functions via child theme, you’ll have to rename functions in the child theme in order your child theme to work after the update.
So regarding the child theme customizations – in Bridge releases starting from 18.0 we had to change function names, in order to meet Themeforest requests and standards. Therefore, if you have customized theme functions via child theme, those customizations will not work until you change function names – you just have to replace function name prefixes from ‘qode’ to ‘bridge_qode’ in your child theme. For example, the function name ‘qode_is_native_font’ should be changed to ‘bridge_qode_is_native_font’ in the child theme functions.php file, in order modified function to work.
Some variables and actions had to be renamed too. For example, variable name $qode_options_proya has been changed to $bridge_qode_options. The action ‘qode_header_meta’ is now called ‘bridge_qode_action_header_meta’. Our advice is to compare old file with new file version from the latest Bridge, to see what has been changed. If there are only minor modifications in your child theme file, the safest method would be to use new file version from the latest Bridge and make necessary modifications in the code, instead of renaming functions or variables in the old file.
We hope this helped!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hello. i have 4 Footer Top Columns. in this columns are menu widgets. i cant change the font family, size and color. where/how can i do this? thanks for help
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
hi there (Pre-Sale Question)
can i build multi doctor website with this theme ?
does it allow me to add directories/categories such as doctors, illnesses, expertises, hospitals,location etc…
can user,member search other members by these categories ?
Can i create paid memberships ?
can patients or users give reviews with this theme ?
can patients book online with this theme ?
can i translate this theme different languages such as Arabic,Russian,Turkish …
thank you, great theme btw
Hi there,
Thanks for taking an interest!
1. Maybe this demo is something that will suit your needs. https://bridge384.qodeinteractive.com/ This is a listing theme and you could create your listings by setting different types and categories. in Listings > Settings you could enable categories like here https://www.screencast.com/t/bUk4kUJhw Then in meta boxes, under each Listing you’ll see checkboxes for each created category to assign it to single listing https://www.screencast.com/t/EP9qF4ddXJ02. You do have an option to search by Type.
3.We have included Qode membership plugin but for paid membership you should know that we do not have this feature included and you could consider using a third party plugin for this purpose.
4. Listings can be reviewed for sure.
5. All our theme labels are translatable and you will for sure be able to translate it or have a multi-language website. You can read more about it here
If you do have any doubts or need more information you can always send us a mail with more in depth explanation and we will be happy to help.
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Hello! I registered last night at your website to submit a bug but I havent received verify email, so I cant login. I dont know if you have another way to contact rather than this so you can check my account! Thanks
Nevermind, received! thanks!
Hi there,
Glad to hear this is resolved!Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, i’d like to know how to change the links in the social icons and also change the bridge logo in the footer to mine. I can’t seem to find any setting for this.
Hi there,
The footer logo can be found in Appearance > Widgets > Footer. And as for social icons they are as well located in Appearance > Widgets.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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Hi is there an issue with contact7? I have problems to send mails one some browsers. Edge don’t work on some sites, also firefox. Chrome is working. any others that have this problems? greetings
Hi there,
Please read our article here as well if you need any further assistance best would be to submit a request at our help center and our support team will be happy to help and check this on your end.
Thanks.
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Arrrrghhh…I am trying to degregister a previous site, so I can install onto my new url. Everytime I try to access my account on your support site I get this:
“Your account has not been verified yet. Please check your email in order to verify your account and complete the registration.”
No email comes through. How do I sort this out??
Hi there,
Sorry to hear this, but we have now verified your account. Anyway please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I have seen that a lot of your other creative themes have various Interactive Links showcase options. Do you plan to introduce that function on Bridge as well anytime soon?
Thanks!
Hi there,
Thanks for writing in and for your suggestion. We do have Interactive link icon showcase which could suit your needs perhaps. https://bridgelanding.qodeinteractive.com/elements/interactive-icon-showcase/If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Please add this line to edit_custom_walker.php right before < / div > < !- – .menu-item-settings—>
<?php do_action(‘wp_nav_menu_item_custom_fields’, $item_id, $item, $depth, $args, $id); ?>
So that plugins, who add custom fields to menus work as expected!
Hi there,
Thank you for your suggestion. We will for sure pass this on to our dev team and you can for sure use this on your installation if you wish.
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Hi, I have a problem with Elementor Pro V3.0.3 and your Bridge V20.2 menu. Basically, since I updated Elementor Pro, the theme menu is no longer displayed, while if I deactivate the Elementor Pro plugin the menu becomes visible again. How could I solve this problem?
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi!, exist the possibility to create a second menù below the footer and import custom font? Thanks
Hi there, Thanks for writing in. You can have a custom menu in the footer widget area, but a specific footer menu does not exist within our theme options.
If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I have a huge scrolling bug! on my bridge-site the scroll speed is much higher than on other sites and this is only in windows ?! My client was angry and didnt understand the website!
https://kinderarzt-roefke.de/?cmp_bypass=6b92a4851da63341f38505c36dd2bdde#Please tell me how to fix this ASAP!
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
It is caused by some JS … when i block all JS the bug is gone. but of course then slider revolution doesnt work.
Hi there,
Please submit a request at our help center and our support team will check this and help you for sure.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there, is the theme compatible with the latest “jquery 3.x version”?
Hi there,
This will be added in WordPress version 5.6 and until then it the migration with Enable jQuery Migrate helper which will work perfectly fine.
This is just temoporarly and this will be added in WordPress version 5.6. And you can read more about it here. Also check if you have updated your theme and its plugins to the latest versions as well.
Thanks and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
how can i deactivate my licence when i dont have that site anymore?
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
is your theme compatible with visual composer, or WBakery or both of them?
Hi there,
Thanks for taking an interest! Our theme is compatible with WPBakery and Elementor plugin so you do have a choice to choose from either one of them.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Demo 377 https://bridge377.qodeinteractive.com/ I cant find it in the Bridge Dashboard/import – why? I have the latest version 22.9
Hi there,
Thanks for writing in! Please check if you have updated the theme and its plugins according to our tutorial here as it is possible that you have an outdated version which does not contain the latest demos.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi Team! How can I set title in single page category BLOG? For example here https://dataofficine.it/category/esperienze-di-collaborazioni/
Thanks!
Hi there,
Please check if you have turned on Title Area in Qode Options > Title. Once this is then the title area will be visible on the category pages as well.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
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Hi, Option is active. I see title in every page, but not in category blog.
Thanks
Hi there,
Could you please provide us with your website URL at least so we can check.
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Hi, Link website https://dataofficine.it/ Link category blog single https://dataofficine.it/category/esperienze-di-collaborazioni/
Thanks
Hi there,
Could you please check if you do have the Hello World post present, if you do have it please remove it.
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Hi, I deleted that post in the beginning.
Thanks
Hi there,
Could you please send us a mail to helpcenter@qodeinteractive.com providing your purchase code in it and our support team will check this on your end.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Can we download this slider form your homepage? https://prnt.sc/ua4txd
Hi there,
You can import the sliders manually. Please check our tutorial about it here. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
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