23241 comments found.
Hi, thanks for this great theme. I want to ask, I’m using demo “protfolio4”, is there a possibility to add extra metadata like “skills” ? I need for example to add: Color, size …etc
Hello, @dabbas,
To add more skills and your portfolio please go to portfolio from wp dashboard and then open portfolio skills and there you have to first add skills that you want to mention and then add attributes and those skills. I created a detailed video https://drive.google.com/file/d/1TtPUALlXwmymHEZ3FdbuZVsjaipJJEdW/view?usp=sharing on my test. Please watch it and follow it to solve your issue.
And if you want to completely remove skills and add colors and size instead of that then it is not possible with theme options it requires huge customization and portfolio backend templates of theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
OK consider I have a developer, is there a support to tell me what are the steps to add extra meta like skills ?
Hello, @dabbas,
I am sorry but this is not only the single line or file of Customization, This requires a huge Customization with many files linked, so please ask your developer to Google it and do it for you.
Regards, P-THEMES.
Hey i cant find the buy now button on your demos
Hello, @bejamin838,
First of all, thanks for showing your interest in Porto WordPress 
You will find Add to Cart Button on our Demos which is the default functionality of the WooCommerce, you can use any third party plugin for any button on your site as per your requirements.
Regards, P-THEMES.
How do I put color (hashcodes) for new colors in color swatches? I don’t want the names of the color on the side panel – https://www.postmygift.in/product-category/electronics/mobile-accessories/headphones-headsets/
Hello, @rohitrrpaul,
Please go to Products >> Attributes and click on “Configure terms” in Color Attribute as showing in this screenshot:
And then edit any color and change the color in it as per your requirements as showing in the below given screenshot:
Regards, P-THEMES.
how to add photo to menu, screen shot https://imgur.com/undefined
and how add product categories in search screen: https://imgur.com/oZSOv4P
Hello, @Kareem_Youssef,
1. Please watch and follow the instructions showing in this video I have created for you:
https://jmp.sh/x954ft8
2. Sorry to say that but this is not possible, you can not add the image beside the category in the search category dropdown, This requires Customization.
Regards, P-THEMES.
Hello Team,
we want to start a food blogging WordPress website.
your required design is as below:
Page 1 : https://snipboard.io/oe4fkx.jpg page 2 : https://snipboard.io/4Lq82c.jpg
if there is any related design in your demo than we want to buy your theme.
Please suggest us your demo design link.
Thanks Pratik Patel
Hello, @pratikthubmar,
First of all, thanks for showing your interest in Porto WordPress
We have the Restaurant Demo, you can check it here:
https://www.portotheme.com/wordpress/porto/restaurant/
&
Also, you can check all our Pre Built Demos here:
https://www.portotheme.com/wordpress/porto_landing/
Regards, P-THEMES.
When will my support request be answered?
ticket number :
- 101103
Hello, @yildiz86,
We have just replied your support ticket #101103, please check your support ticket reply and reply to your support ticket accordingly: https://postimg.cc/cv0d8hCG
and please always be patience, do not ask here for the support tickets, you will always get the reply when your support ticket will resolve.
Regards, P-THEMES.
Please, can anyone help me out? From the support forum I do not receive the confirmation for registration, and therefore I cannot register, I wrote to the assistance via email (with purchase code) but no one answers me. I’m still after the last update, the whole product sheet is gone, on every article … Thanks
Hello, @polxxx,
Please share your Theme purchase code PDF file via our email newsmartwave@gmail.com so that we will check/verify and create the support account for you.
https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
Regards, P-THEMES.
I’m thinking of buying your baby shop demo theme, but when you press the accordion button on the top left in the mobile version, the screen is black and the words are small. Are these things that can be corrected?
Hello, @ihyesilyurt,
First of all, thanks for showing your interest in Porto WordPress
Those are basically the Mobile Menu Panel and Mobile Menu items and yes you can easily set the color and size as per your requirements using simple Custom CSS, after purchasing the Theme you can contact us we will share the Custom CSS with you.
Regards, P-THEMES.
Hi! In the mobile menu, is it possible that clicking on the word will display the submenu? Now only works with clicking on arrow.
Hello, @adriboixet,
Sorry to say that but this is not possible, because the Parent Menu Item is also linked with any page, So when you click/tap on the Parent Menu Item it will take you to the particular page with which it is linked, So you can not set it as for open the Child Menu/Sub Menu Items or open all the menu items by default when clicked on a mobile hamburger, This requires Customization and if you want our paid Customization services you can contact our Customization team as well.
Regards, P-THEMES.
Hi,
Is there anyway that i can remove the newsletter pop up from my porto theme? I keep getting the gray overlay screen which i want removed.
Thank you in advance!
Hello, @DelaniZwan,
Have you purchased the Porto WordPress theme? If yes, then please contact us through your theme purchase account to get the free support for the Porto WordPress theme.
Regards, P-THEMES.
My website lost all its layout, is there any way to get it back? At the moment it looks all jumbled with no theme layout, happened suddenly too
Hello, @coheed1984,
Please do the following debugging processes one by one listed below, It will help you in solving your issue.
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itAnd also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 07/05/2020. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
can you reset my purchase code. I no longer have the other domain setup that it was on and I forgot to disable it before removing it.
Never mind I was able to remove it by reinstalling WordPress again on old domain
@skgranan, Sound’s Great!!!
You are the best
Hi master,
I need to create a shop with private product sales. I would like to buy the Private Store for WooCommerce plugin and my question is: Can this plugin create some conflict with the Porto theme? the Porto theme, already has the possibility of making a private shop without having to buy the plugin? and if so, how can it be done? thanks Simone
Hello, @simonocci2,
Sorry to say that but we have not tested the Private Store for WooCommerce extension with our Theme officially so we are unable to suggest you on it, you can try it with the Theme at your own risk, and there is no such option in the Theme for Private Store Functionality.
Regards, P-THEMES.
Hello. I get the following error. please help me.
Warning: Use of undefined constant DISABLE_WP_CRON – assumed ‘DISABLE_WP_CRON’ (this will throw an Error in a future version of PHP) in /home/xxxxx/public_html/xx/wp-config.php on line 2
WooCommerce extremely slows down the speed of the site. I am getting critical errors because of WooCommerce. When I activate the WooCommerce plugin, the site does not work. Help me please.
There has been a critical error on your website.
Learn more about debugging in WordPress.
Hello, @yildiz86,
1. This is not our Theme issue but your site WP Core files issue, Please read and follow the below-given threads and try to contact your hosting provider for solving this issue on your site.
https://wordpress.org/support/topic/error-in-a-future-version-of-php-2/
https://carlosfelic.io/php/undefined-constant-error/
2. Can you please share your site WP Admin and CPanel Login details with us via our support system so that we will check and solve the issue for you on your site.
Regards, P-THEMES.
Hello, I am using your theme on my website, there’s a problem importing digital agency 2 dark demo, it’s not successful and a mess check out the link: https://chistagostar.com
Hello, @Arash72af,
This is not our Theme issue but your site SSL Certificate issue, Please see this screenshot: https://postimg.cc/BP91sPyY
Can you please make sure by going into WP-Dashboard >> Setting >> General and make sure that site URL is set there as HTTPs if you are using the SLL certificate on your site, and if not then please change your site URL as HTTPs from HTTP there and save changes and then check your site after removing the browser cache.
Otherwise, you can use this plugin as well:
https://wordpress.org/plugins/really-simple-ssl/
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 25/06/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Thank you so much for your tips, it got fix
Most Welcome!!!
No support left but litterally now something breaks and yesterday my support expired, but: color of my “add to cart” button won’t change, even if I refresh or use a different pc – how to solve?
Hello, @collinvankessel,
I have just checked your site now and here are the screenshots:
https://postimg.cc/nCxHJGRb
https://postimg.cc/JGQR4Hvy
Now can you please let me know where the color of the button is not as you wanted? If possible with the help of a screenshot and color code so that I’ll check and provide you the best possible solution for it.
Regards, P-THEMES.
I want to buy your porto theme for a real estate & construction company but your real estate demo is not working properly. If you kindly check the demo & solve the problem then it will be easy to take my decision.
Hello, @SH_Expression,
First of all, thanks for showing your interest in Porto WordPress
Please check our Real State Demo on my test site here:
http://hubdatasolutions.com/pearl/porto/realstate/
Regards, P-THEMES.
Can Divi Builder be used in your template?
Hello, @venecash,
First of all, thanks for showing your interest in Porto WordPress
Sorry to say that but we have not tested our Theme with Divi builder officially so we are unable to suggest you on it, Our Theme is fully compaitable with WP Bakery, Elementor, Gutenberg plugins and they are pre packaged with our Theme, If you only wants to use the Divi Builder you can try it at your own risk.
Regards, P-THEMES.
Yith Woocommerce Wishlist (500 – Error) I have the Yith plugins but it give an error 500. I deactivated the plugins and the error is gone. What can I do?
Thank You
Hello, @hteixeira,
This is not our Theme issue but this is the plugin issue, Please turn ON the debug Mode of your site and try again and then you will find the cause of the error and path on your site screen instead of error 500 and then contact the plugin Author with that error, The plugin Author will solve it for you.
And also could you please purchase support extension to get further support? Your 6 months of support period is expired from 02/11/2019. According to Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi I need to deactivate a theme code on a site which is no longer using porto and use it on another. I have 4 Porto licences but wish to have this one **a20c42 deactivated so I can use it on a new site. Many thanks
Hello, @giallofanatic,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
Many thanks, would it be possible to deactivate this one too **00c88a4280f6 as it says it is activated on localhost which was only a test thank you
Hello, @giallofanatic,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
