Discussion on Salient | Creative Multipurpose & WooCommerce Theme

Discussion on Salient | Creative Multipurpose & WooCommerce Theme

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Hello,

When I tried to save changes in my Salient panel, I got the following: “There was a problem with your action. Please try again or reload the page.” Then my website breakdown. All of my settings are changed. Are there any suggestions to fix this problem?

Thank you

Hey tinaaa071,

It sounds like a fatal error occurred in your setup. Did you recently edit any PHP? The only way to find out what that error was is to check the server PHP error log. At the bottom of that, there should be an error labeled “Fatal”. Please open a ticket on our support forum in regards: https://themenectar.ticksy.com

Hello,

I’ve send a ticket #2536402. Please check.

Thank you

Hey guys quick note, we seem to be having some conflicts at present with the WP admin bar. Its causing issues with the Navigation and Footer when logged in as Admin. Its more than likely a java / jquery conflict?

Not sure of you are aware of this?

All seems fine client side when not logged in or if the Admin bar is hidden.

Thanks

Hey Lucas-media,

We’re aware of this issue when using the Footer reveal effect + Safari when logged in – it will be corrected in the next release. If you’re not using that combination of options, can you please reach out via the contact form on my author page with a temporary admin login so that I can take a look? https://themeforest.net/user/themenectar

Thanks,

Hi! Im using the them Salient App, all works great but when it comes to the menu on mobile the menu (name of the section) stays open after clicking a hot link, not like on desktop version where the name disappears after some seconds and closes it….Is there a way to close the menu after clicking a hot link on mobile?

Hey juanjogalaz,

That’s occurring due to how mobile devices handle hover events. I’ve noted to investigate this further, however for now you can simply hide the name on mobile only by adding this into the custom css box located in the Salient options panel > general settings > css/script related tab:


@media only screen and (max-width: 1000px) {
   #fp-nav.transparent ul li .fp-tooltip {
       display: none;
   }
}

Thank you so much! it look really good now! Regards!

You’re welcome :)

Hello, Is this theme is auto update or need to install it manually?

Thx

Hey Popsicle,You’ll need to use the Envato market plugin in order to get automatic updates: http://themenectar.com/docs/salient/updating-salient/

Hey there. I have a question and not sure if it’s possible so, you tell me. If I have a row that’s 1000px tall and nest a second column inside that’s 500px tall, is there a way to position the shorter column on the bottom of the taller column? To make more sense of it, think Illustrator’s “Vertical Align” option. Is this doable natively?

I know I can sit a 500px divider above the nested column to force it.

Hey arteest,

Some CSS would be needed to cause that alignment. If you can share your URL in regards, I’d be glad to provide the snippet.

Cheers

Hello, please help!

Assisting client, the Walworth.co.za site using Salient 8.5.6 theme shows the live updates correctly – but NOT on mobile devices?

All caches have been cleared in WordPress admin?!

Thanks for your message – I’ve got sections to work now, except for the “Tools of the Trade” area (why?), and Instagram icon is NOT showing on Header?

Apologies – everything is working on mobile screens now (after all caches cleared)

Glad I could help, DerekWhitehead :)

Hello Team,

Suggestion: When using page sub menu like http://themenectar.com/demo/salient-promo/page-submenu/

It’s showing menu as a text automatically in mobile device, I think you should have to give some custom option in the backend while user is creating menu they can set the title whatever they would like to call instead of changing it via /salient/lang manual option.

i.e. one page they would like to call “Overview” and some other page they would like to call “Info” then it can be possible if you’re providing custom option.

Hey princebhalani143, Thanks for the request :)

How can I find out what the latest version of the Salient theme is? I installed over 1 year ago and having problems with the display of featured images – only happened 4 weeks ago. Trying to figure out if this is caused by theme update or wordpress update.

Since you’ve now updated, I’ll need to be able to see the site in order to assist. Please reach out in regards on the support forum or via email with a temporary login.

Thanks in advance

Thank you – will do

Thanks socialpiemedia

Hi there, on my website (https://pluutpartners.nl) there is a error on Safari. When clicking on a page from my home page and then clicking on back button to return to home page it sometimes works but sometimes it gives you a blank page. Doesn’t matter which page it’s form but when returning to home it just appears blank 50% of the time. I have this issue in Safari, not in Chrome. If you like I can send you a video of my captured screen while doing it.

Hey Abbenhues,

We would need to take a closer look into the setup to troubleshoot. You could temporarily correct it by disabling “Animated Page Transitions” in the Salient options panel.

Please open a ticket support forum in regards and also in the future try to use the support forum when posting multiple questions/support related issues

Thanks in advance

Hi! I have a plugin that allows me to assign categories to pages, but if i want to create a page with a category grid, Salient only allows me to choose Posts or Products. Is there any way to enable Pages as well? Thank u!

Hey anagcan!

Unfortunately that would require some custom development as of now. In addition to adding a new post type into the selection list, the actual image being used for each category is a custom image upload field that Salient adds only to post/product categories which wouldn’t be present on the categories added to pages from your plugin

Hi, on this page: https://pluutpartners.nl/ I’ve two rows of three columns with fancy boxes. I would like them to appear next to each other on mobile (3 rows of 2). I managed to change the responsive size of the column and the first fancy boxes are lined out great on mobile. But the third column is on a single row on mobile. It’s the last column of the first row. I would like it to appear next to the first column of the second row on mobile. Is this possible?

Hey again Abbenhues, This would only be possible if you kept each of the columns in the same parent row. For example like this: instead of this: https://ibb.co/v3WY9Q0

Hi there, on mobile I have a problem that my H1 title isn’t showing fully, the last letters are dissapearing outside of the screen, see screenshot: https://ibb.co/wJ9hb1s It’s about this page: https://pluutpartners.nl/wat-doen-wij/word-actieonderzoeker/

Hey Abbenhues,

Your custom css is keeping the size greater than that word can display correctly. You’ll either need to modify this
.fontsizebig h1 {
    font-size: 38px !important;
    line-height: 40px !important;
}
Or add an additional rule for mobile only like so:
@media only screen and (max-width: 690px) {
.fontsizebig h1 {
    font-size: 28px !important;
    line-height: 30px !important;
}
}

Hi, I use your codes to exclude pages from search results and only show posts. It works well. But it also let my default Product Search in Woocommerce only show posts. How do I make my Product Search only search products. Thanks for all.

Hey sara192,

Which snippet are you using to alter the search? Please share your URL in regards

Hi, I use this code.

function searchfilter($query) {

    if ($query->is_search && !is_admin() ) {
        $query->set('post_type',array('post'));
    }

return $query;
}

add_filter('pre_get_posts','searchfilter');

Hey sara192, You can alter that snippet to be the following:

function searchfilter($query) {

    $post_type = get_query_var('post_type');

    if ($query->is_search && !is_admin() && 'product' !== $post_type ) {
        $query->set('post_type',array('post'));
    }

    return $query;
}

add_filter('pre_get_posts','searchfilter');

Hi, sorry one more question… our mobile search text is suddenly backwards. I read some previous comments and updated our base theme. The child theme still has the issue.

Are you able to advise what file to update? I’ve tried deleting child-theme files one by one and even that doesn’t seem to do the trick.

Thanks again!

Also wanted to mention that if I delete my child-theme and upload a fresh child-theme provided in the latest version… The search bar for mobile still appears RTL which is strange. Hope that helps!

SOLVED: We tracked down the RTL css that was stuck in the database somewhere.

Hey collier_creative, I’m glad to hear you were able to sort it :)

Hi,

I am using an Salient Image Gallery with Gallery Type: Flickity Static Height Style. For page speed reasons I would like to use a custom image size (add_image_size). Unfortunately this only works with ‘Flickity Style’ but not with ‘Flickity Static Height Style’. In vc_gallery.php Lines 211-213 you explicitly limit the image sizes to WP default sizes: // Limit sizes if( 'thumbnail' !== $img_size && 'medium' !== $img_size && 'large' !== $img_size && 'full' !== $img_size ) { $img_size = 'large'; }

I would like to use a custom size between medium and large. Is there a reason for the limitation? Any change you could change that with an update? Is there another way I can use the Flickity Slider with static height and custom image sizes?

Thanks

Hey steffiiiii,

I’ve noted to alter that to allow custom defined image sizes in the next release. If you’d like to make the change in your setup now, feel free to implement the following:

$wp_image_sizes = get_intermediate_image_sizes();

if( empty($img_size) || !in_array($img_size, $wp_image_sizes) ) {
      $img_size = 'large';
 }

Cheers

Thanks a lot for your quick response and solution! Do you roughly know when the next release will be published? Cheers

No problem, steffiiiii :)

Most likely next month.

Cheers

Hiya. I was told that you would update the Houzz logo on the latest update… sorry to be a pain but is that still on the to do list? Cheers!

Hey Coastdesign!

The change will be included in the upcoming feature based release :)

Cool as. When do you think that might be?

Most likely next month – if you’d like early access to that change, please reach out via the contact form on my author page https://themeforest.net/user/themenectar

Hi,

Hope you are well!

I have just installed the latest version and my Related Posts section which I have tested with both Material and Enhanced do not show the excerpt.

Any ideas?

Hey collier_creative,

The “Related post” theme option does not display an excerpt by default. In order to add that in, you would need to call the excerpt function manually. You can copy the function titled “nectar_related_post_display” from salient/nectar/helpers/blog into your child theme for the modification.

Hope you’ve been well too :)

I see…That makes sense now! Thank you.

You’re welcome, collier_creative :)

Hello!

A question, if I create Post Types, did they appear on a blog listing?

If not, how can I list only the Post Types that I created?

It would be doing something like the Post Type Portifolio. It is possible?

Hey ofmarconi!

The blog element will not be able to pull from CPT’s. In the next release, the “Post grid” element will support custom queries, which would allow for this type of functionality.

Cheers

Hello question pre sales – Do you plan to adapt it to elementor or wpbakery is it better? It seems a bit difficult to create pages with this page builder.

Hey chevyweb,

There are no plans to switch to Elementor as of now. The Salient version of the WPBakery builder has been extended with new features and a new UI from the core version, so it would be different from what you’ve tried in the past.

Cheers

Hi there!

Is there any ability to use different header layouts per page, or is there an extra plugin needed ?

Hey tgjulianxx,

Since that’s a global theme option, there wouldn’t be a way to accomplish that without using a multi-site install or doing some custom development

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