38435 comments found.
Hello,
When I tried to save changes in my Salient panel, I got the following: “There was a problem with your action. Please try again or reload the page.” Then my website breakdown. All of my settings are changed. Are there any suggestions to fix this problem?
Thank you
Hey tinaaa071,
It sounds like a fatal error occurred in your setup. Did you recently edit any PHP? The only way to find out what that error was is to check the server PHP error log. At the bottom of that, there should be an error labeled “Fatal”. Please open a ticket on our support forum in regards: https://themenectar.ticksy.com
Hello,
I’ve send a ticket #2536402. Please check.
Thank you
Hey guys quick note, we seem to be having some conflicts at present with the WP admin bar. Its causing issues with the Navigation and Footer when logged in as Admin. Its more than likely a java / jquery conflict?
Not sure of you are aware of this?
All seems fine client side when not logged in or if the Admin bar is hidden.
Thanks
Hey Lucas-media,
We’re aware of this issue when using the Footer reveal effect + Safari when logged in – it will be corrected in the next release. If you’re not using that combination of options, can you please reach out via the contact form on my author page with a temporary admin login so that I can take a look? https://themeforest.net/user/themenectar
Thanks,
Hi! Im using the them Salient App, all works great but when it comes to the menu on mobile the menu (name of the section) stays open after clicking a hot link, not like on desktop version where the name disappears after some seconds and closes it….Is there a way to close the menu after clicking a hot link on mobile?
Hey juanjogalaz,
That’s occurring due to how mobile devices handle hover events. I’ve noted to investigate this further, however for now you can simply hide the name on mobile only by adding this into the custom css box located in the Salient options panel > general settings > css/script related tab:
@media only screen and (max-width: 1000px) {
#fp-nav.transparent ul li .fp-tooltip {
display: none;
}
}
Thank you so much! it look really good now! Regards!
You’re welcome 
Hello, Is this theme is auto update or need to install it manually?
Thx
Hey there. I have a question and not sure if it’s possible so, you tell me. If I have a row that’s 1000px tall and nest a second column inside that’s 500px tall, is there a way to position the shorter column on the bottom of the taller column? To make more sense of it, think Illustrator’s “Vertical Align” option. Is this doable natively?
I know I can sit a 500px divider above the nested column to force it.
Hey arteest,
Some CSS would be needed to cause that alignment. If you can share your URL in regards, I’d be glad to provide the snippet.
Cheers
Hello, please help!
Assisting client, the Walworth.co.za site using Salient 8.5.6 theme shows the live updates correctly – but NOT on mobile devices?
All caches have been cleared in WordPress admin?!
Hey DerekWhitehead,
Salient doesn’t have an built-in cache system, so something in your setup or server configuration is likely responsible. Many caching plugins also have an option to disable caching for logged in users, which may explain why you’re only seeing the cached version logged out (on mobile).
Our server technicians ruled out that it wasn’t a caching issue as when we removed the old pictures they no longer displayed. The issues lies with the Salient theme’s mobile version serving the incorrect content. This unfortunately is a setup in Salient theme itself? The server software cannot manipulate the website in such a way, only the website software.
Hey DerekWhitehead,
Salient does not load or have a separate version for mobile, it’s all the same content with CSS to handle the responsive nature. Which pictures on Walworth.co.za have you recently removed which are still displaying?
The old “Our Team” images were removed, and now NO “Our Team” images display on mobile view?!
Hey again DerekWhitehead,
I can see from inspecting the page code that each of the columns holding team member elements are explicitly set to be hidden on mobile devices in the column > responsive options tab: http://themenectar.com/docs/salient/page-builder-columns/#width
If you’re not seeing that in your editor, please open a ticket on our support forum in regards with temporary admin credentials so we can take a closer look into this: https://themenectar.ticksy.com
Thanks for your message – I’ve got sections to work now, except for the “Tools of the Trade” area (why?), and Instagram icon is NOT showing on Header?
Apologies – everything is working on mobile screens now (after all caches cleared)
Glad I could help, DerekWhitehead 
Hello Team,
Suggestion: When using page sub menu like http://themenectar.com/demo/salient-promo/page-submenu/
It’s showing menu as a text automatically in mobile device, I think you should have to give some custom option in the backend while user is creating menu they can set the title whatever they would like to call instead of changing it via /salient/lang manual option.
i.e. one page they would like to call “Overview” and some other page they would like to call “Info” then it can be possible if you’re providing custom option.
Hey princebhalani143,
Thanks for the request 
How can I find out what the latest version of the Salient theme is? I installed over 1 year ago and having problems with the display of featured images – only happened 4 weeks ago. Trying to figure out if this is caused by theme update or wordpress update.
Hey socialpiemedia,
The changelog for Salient can be found here: http://themenectar.com/changelogs/salient.html Can you please share your URL in regards and list specifically what the issue is you’re facing with featured images?
Thanks,
Thanks for the changelog – the url is www.scottishwomeninsport.co.uk and the issue applies to the featured images – they are missing wherever used – look at the space on the homepage. Hope you can help.
Further to the above I updated the site as we were running V5.5.53 and we encountered a debugging error. I have now put up a hold page and hope you can help solve why V 12.1.2 doesn’t seem to be working properly.
Hey socialpiemedia,
The issue is occurring due to using a very old version of Salient with a current release of WordPress.
Here’s the documentation on the available update methods: http://themenectar.com/docs/salient/updating-salient/ and here’s a quick article to review before updating, since much has changed since your current version: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/
Cheers
Since you’ve now updated, I’ll need to be able to see the site in order to assist. Please reach out in regards on the support forum or via email with a temporary login.
Thanks in advance
Thank you – will do
Thanks socialpiemedia
Hi there, on my website (https://pluutpartners.nl) there is a error on Safari. When clicking on a page from my home page and then clicking on back button to return to home page it sometimes works but sometimes it gives you a blank page. Doesn’t matter which page it’s form but when returning to home it just appears blank 50% of the time. I have this issue in Safari, not in Chrome. If you like I can send you a video of my captured screen while doing it.
Hey Abbenhues,
We would need to take a closer look into the setup to troubleshoot. You could temporarily correct it by disabling “Animated Page Transitions” in the Salient options panel.
Please open a ticket support forum in regards and also in the future try to use the support forum when posting multiple questions/support related issues
Thanks in advance
Hi! I have a plugin that allows me to assign categories to pages, but if i want to create a page with a category grid, Salient only allows me to choose Posts or Products. Is there any way to enable Pages as well? Thank u!
Hey anagcan!
Unfortunately that would require some custom development as of now. In addition to adding a new post type into the selection list, the actual image being used for each category is a custom image upload field that Salient adds only to post/product categories which wouldn’t be present on the categories added to pages from your plugin
Hi, on this page: https://pluutpartners.nl/ I’ve two rows of three columns with fancy boxes. I would like them to appear next to each other on mobile (3 rows of 2). I managed to change the responsive size of the column and the first fancy boxes are lined out great on mobile. But the third column is on a single row on mobile. It’s the last column of the first row. I would like it to appear next to the first column of the second row on mobile. Is this possible?
Hey again Abbenhues, This would only be possible if you kept each of the columns in the same parent row. For example like this: instead of this: https://ibb.co/v3WY9Q0
Hi there, on mobile I have a problem that my H1 title isn’t showing fully, the last letters are dissapearing outside of the screen, see screenshot: https://ibb.co/wJ9hb1s It’s about this page: https://pluutpartners.nl/wat-doen-wij/word-actieonderzoeker/
Hey Abbenhues,
Your custom css is keeping the size greater than that word can display correctly. You’ll either need to modify this
.fontsizebig h1 {
font-size: 38px !important;
line-height: 40px !important;
}
Or add an additional rule for mobile only like so:
@media only screen and (max-width: 690px) {
.fontsizebig h1 {
font-size: 28px !important;
line-height: 30px !important;
}
}
Hi, I use your codes to exclude pages from search results and only show posts. It works well. But it also let my default Product Search in Woocommerce only show posts. How do I make my Product Search only search products. Thanks for all.
Hey sara192,
Which snippet are you using to alter the search? Please share your URL in regards
Hi, I use this code.
function searchfilter($query) {
if ($query->is_search && !is_admin() ) {
$query->set('post_type',array('post'));
}
return $query;
}
add_filter('pre_get_posts','searchfilter');
Hey sara192, You can alter that snippet to be the following:
function searchfilter($query) {
$post_type = get_query_var('post_type');
if ($query->is_search && !is_admin() && 'product' !== $post_type ) {
$query->set('post_type',array('post'));
}
return $query;
}
add_filter('pre_get_posts','searchfilter');
Hi, sorry one more question… our mobile search text is suddenly backwards. I read some previous comments and updated our base theme. The child theme still has the issue.
Are you able to advise what file to update? I’ve tried deleting child-theme files one by one and even that doesn’t seem to do the trick.
Thanks again!
Hey collier_creative!
Are you only experiencing the issue when your child is active? Kindly share your URL in regards so that I can take a look.
Cheers
Thank you so much!
https://zipco.colliercreative.com.au/Also wanted to mention that if I delete my child-theme and upload a fresh child-theme provided in the latest version… The search bar for mobile still appears RTL which is strange. Hope that helps!
SOLVED: We tracked down the RTL css that was stuck in the database somewhere.
Hey collier_creative, I’m glad to hear you were able to sort it 
Hi,
I am using an Salient Image Gallery with Gallery Type: Flickity Static Height Style. For page speed reasons I would like to use a custom image size (add_image_size). Unfortunately this only works with ‘Flickity Style’ but not with ‘Flickity Static Height Style’. In vc_gallery.php Lines 211-213 you explicitly limit the image sizes to WP default sizes:
// Limit sizes
if( 'thumbnail' !== $img_size && 'medium' !== $img_size && 'large' !== $img_size && 'full' !== $img_size ) {
$img_size = 'large';
}
I would like to use a custom size between medium and large. Is there a reason for the limitation? Any change you could change that with an update? Is there another way I can use the Flickity Slider with static height and custom image sizes?
Thanks
Hey steffiiiii,
I’ve noted to alter that to allow custom defined image sizes in the next release. If you’d like to make the change in your setup now, feel free to implement the following:
$wp_image_sizes = get_intermediate_image_sizes();
if( empty($img_size) || !in_array($img_size, $wp_image_sizes) ) {
$img_size = 'large';
}
Cheers
Thanks a lot for your quick response and solution! Do you roughly know when the next release will be published? Cheers
No problem, steffiiiii 
Most likely next month.
Cheers
Hiya. I was told that you would update the Houzz logo on the latest update… sorry to be a pain but is that still on the to do list? Cheers!
Hey Coastdesign!
The change will be included in the upcoming feature based release 
Cool as. When do you think that might be?
Most likely next month – if you’d like early access to that change, please reach out via the contact form on my author page https://themeforest.net/user/themenectar
Hi,
Hope you are well!
I have just installed the latest version and my Related Posts section which I have tested with both Material and Enhanced do not show the excerpt.
Any ideas?
Hey collier_creative,
The “Related post” theme option does not display an excerpt by default. In order to add that in, you would need to call the excerpt function manually. You can copy the function titled “nectar_related_post_display” from salient/nectar/helpers/blog into your child theme for the modification.
Hope you’ve been well too 
I see…That makes sense now! Thank you.
You’re welcome, collier_creative 
Hello!
A question, if I create Post Types, did they appear on a blog listing?
If not, how can I list only the Post Types that I created?
It would be doing something like the Post Type Portifolio. It is possible?
Hey ofmarconi!
The blog element will not be able to pull from CPT’s. In the next release, the “Post grid” element will support custom queries, which would allow for this type of functionality.
Cheers
Hello question pre sales – Do you plan to adapt it to elementor or wpbakery is it better? It seems a bit difficult to create pages with this page builder.
Hey chevyweb,
There are no plans to switch to Elementor as of now. The Salient version of the WPBakery builder has been extended with new features and a new UI from the core version, so it would be different from what you’ve tried in the past.
Cheers
Hi there!
Is there any ability to use different header layouts per page, or is there an extra plugin needed ?
Hey tgjulianxx,
Since that’s a global theme option, there wouldn’t be a way to accomplish that without using a multi-site install or doing some custom development