26721 comments found.
after update 23.1 the portfolio list slideshow cannot move to next image it remains with the loading circle forever. tested on firefox and chrome
Hi there,
Could you please provide us with your website URL so we can check.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi there,
We do see that you have cache plugin, so please try to either deactivate it or clear cache on your end. As well as try to deactivate any third party plugins you might be using, as we have not tested them nor we can guaranty theme compatibility with it. If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I cannot deregister the template and my support is expired.. what can i do?
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, My HD broke with a theme registered on it. I can’t register again. Could you remove the purchase code to be able to replace it?
Hi there,
Thanks for writing in!
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Yesterday I purchased the theme and when I did the activation, this message appeared ” Broken Themes The following themes are installed but incomplete.
Name Description Bridge Child The parent theme is missing. Please install the “bridge” parent theme”
Hi there,
This is almost certainly about that you are trying to install the wrong folder so please check this article on how to properly install the theme here
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I`ve delete the Bridge Theme and have forgotten to deregister the Theme.
Hi there,
Thanks for writing in! Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Please, tell me how to adjust the qbutton on mobile. I just want to make it larger, as it’s unreadable as-is. I’ve tried adjusting it via css, and I’ve read and implemented the suggestions from the advanced responsiveness post all to no avail. Please. to help with this matter. Thank you.
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello.
I want to buy one of your beautiful templates, but I have some questions before buying.
If the pre-built template does not include a BLOG and slider as shown in the tutorial, can I still create them?
Or do I need to choose one of them which includes these features?
Can I change anything in the pre-built template like for example: layouts of blog or pages or the header, options of the slider, fonts, color etc?
Best regards, Janos
Hi there,
Thanks for taking an interest! Yes for sure you can create those on your end, just because of they do are not presented on a demo it does not mean that you cannot use them on your side. Anything you can see on our landing page under Elements can be used on y our end. https://bridgelanding.qodeinteractive.com/You can for sure change all those things, as you do have our theme options that affect header, fonts, Sliders are editable for sure and the layout of blog can be changed both within our theme options and you can use our Blog list shortcode where you could change the layout.
Do let us know if you have any additional questions.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi I just updatet everything on the website and right now the code slider don’t work anymore: https://devogel-dakdekker.nl
Hi there,
Could you please try to disable all your third party plugins as we have not tested this plugins with our theme nor can guaranty theme compatibility. On your end we do see that it is jquery-hashchange-plugin that is causing an issue.
Once we test our theme on our end we cannot replicate the issue at all.
Thanks and if you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Custom Javascript
Qode Options > General > Custom JS:
What means ”$J” ?
<script type=”application/javascript” src=”https://xxxxmain.js” id=”xxxxx”></script>
I can’t paste it in this way?
Thanks
Hi there,
Thank you for reaching us!
You should paste your jQuery or JS code in that field and not a calling for a script. We assume this is what you are trying to achieve here.
If you need any further assistance and since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
This website is using Bridge theme as (isitwp) said: I want to same as this website but relevant demo is not found as Restaurant demos.
Please confirm me weather ( https://gurupalacerestaurant.com/ ) is using your theme , If yes please point that demo.
Hi there,
Thanks for writing in! Maybe this demo is the one you are looking for https://bridge222.qodeinteractive.com/
We can’t really say which demo it is exactly as it is not logged anywhere, but these blocks are pretty similar and you will for sure be able to crate a similar layout to the page your refer to.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Do you include all of the elementor templates? As in single posts, archive posts that I can update and also copy for custom post types I want to create please?
Hi there,
Thanks for taking an interest! Yes you can create your own templates of a page and save them, however the templates that comes with Elementor Pro are not available, as our theme comes with regular version of the plugin. As well as you also do have our own already predefined layouts when you import our demo content which you can for sure use.
Do let us know if you have any additional questions.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello,
I’m trying to add a background image on all my pages, however it’s not showing up, I’m not sure what I’m doing wrong?
Many Thanks!
Hi there,
Thank you for reaching us!
Since author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
I updated to the new Bridge version 23.1 but WPBakery didd’t get updated. It is still using the old version 6.3.0. it should be the 6.4. Why does this happen every time I get a new update from Bridge. Las update, it happened too. Am I doing something wrong?
Hi there,
Last update of the theme was released when the WPBakery version was 6.3.0 and the latest version will be included in the future theme update, no need to worry.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi, I cannot find WooCommerce – excelling eCommerce as shown in your guide. If I will install Woocommerce by Automattic, it works?
Hi there,
This is the plugin you should install on your end. You can check our article on this here If you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello. How can i translate portfolio filter “all” to german “alle”? Its possible to deactivate portfolio title link? Our client wants just a team overview as Portfolio List – with filter, but without links. Regards Wistlaumann
Hi there,
Please check our article about it here and if you need any further assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Code is already registered for other domain
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hello, Since the update of Bridge and WP 5.5.1 I no longer have Visual Composer How to solve this? Best regards, Romuald
Hi there,
Could you please provide us with your website URL so we can check this.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hey guys, I’ve had your theme running for a while now in a very light one page setup, but it seems to be very slow. I score 12 out of 100 on https://developers.google.com/. They have a list of reasons that are too much for my knowledge. Can I share the google data with you?
Thanks and regards,
Niels
Hi there,
Please check our article on how to speed up your website as it may help you as well as you can always submit a request at our help center and our support team will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Looking to potentially buy again for another project, but concerned over some issues in the current version. When clicking on a variable product it says ‘Select Options’ but while the page loads the button changes to ‘Adding to cart’. Secondly, the cart totals don’t appear to support ajax updating. Have these things been addressed?
Hi there,
We could not replicate this issues at all testing it on our side, so please check if you have updated the theme and its plugins according to our tutorial here.
If you have any additional questions we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hey if you look in the functions file it literally says ‘Adding to cart’. This applies also to variable products which doesn’t make sense. And yes the theme, Wordpress and all plugins are fully up to date.
Also there is no update cart Ajax function (in your demos either) so want to know if you will be updating this before I purchase again.
Hi there,
1. We have check this further more and it seems that you were right. However if the speed of the site is normal it would not be noticed, therefor we could not reproduce this. However we have noted our dev team about it and it will for sure be updated in the next theme update.
2.If you refer to the cart it gets updated for sure. If we somehow misunderstood you please explain a bit more so we can be sure which element exactly you refer to.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Hi thanks. Re the cart sorry I wasn’t specific enough. When a product is added to the cart the cart icon updates via ajax. However once on the cart page, if you remove a product or change the quantity the cart total is not updated unless you click update cart. It would be good to see this feature added in future updates.
Hi there,
Once we check this, it is indeed updated. If you are on the cart page and remove a specific product the cart gets updated without any issue.
If you need any assistance we would kindly ask you to submit a request at our help center and our support team will be happy to help.
Thanks.
Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
Pls reset my licence key i active click my theme show me Code is already registered for other domain
Hi there,
Please note that that you should have deregistered the theme prior installing it to a new installation, you can read more about it here.
So in your case now we would kindly ask you to send us a mail at helpcenter@qodeinteractive.com providing your purchase code in it and our support agent will be happy to help.
Thanks.Don’t forget to sign up for our newsletter and be the first to find out all the latest news.
