Hello, @raullomi,

First of all, thanks for showing your interest in Porto WordPress

Yes you can simply create a Custom Product layout for your products and it will apply Globally on all products but you can change the specific product pages layout with pre-built layouts as well by editing the single product pages as per your requirements.

https://www.portotheme.com/wordpress/porto/documentation/custom-product-layout/

Regards, P-THEMES.

This is for simple product: https://organicweavefactory.com/shop/handtufted-rugs/100-wool-rugs/hand-tufted-blue-sea-wool-rug/

Please let us know the Custom selector (id/class) for a product price html tag and Custom selector (id/class) for a product image wrapper html tag

Hello, @scriptfeedsdev,

The Custom selector (id/class) for a product price HTML tag on the Single Product page is:

.single-product p.price

The Custom selector (id/class) for product image wrapper HTML tag on the Single Product page is:

.single-product .product-images

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 13/04/2019. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Hello, @hanounomar,

You can easily use those icons on your site, please contact us via our support system with your site WP-Admin Login details so that we will copy the exact same page on your site as a test page and then you can use/copy and Icon on your site anywhere as per your requirements.

Regards, P-THEMES.

Hello, @dolanor24,

Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST

And you have generated the Support ticket when we were OFF and yesterday was Sunday a weekend, Hope you can understand our limitations:

We have replied to your support ticket #102243 with a complete and proper solution, please check it and reply to your support ticket accordingly and please Note that the standard way of getting and providing Support is to get the reply within 48 hours, so please be patience always.

Regards, P-THEMES.

Hello, @tjain91,

I think the Demo you have Imported has no FAQ’s or maybe the FAQ’s has turned OFF from Porto >> Theme Options >> FAQ’s, so you have to check it again from Theme Options and check back the Demo again.

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 05/03/2017. According to the Envato support policy, renewing support is required for further support.

Thanks for your understand.

Thanks for this i have already created one blank page with faq name and in porto setting i have selected this pge for faq. But it throws http 500 error. Below is my faq page : http://www.indidecor.com/faq/

Hello, @tjain91,

Please do the following debugging processes one by one and check back after removing the browser cache.

|.   Make sure you have everything up to date (Theme, Plugins, Translations files)
||.  Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V.  Check the browser dev console on errors (F12, on most if not all browsers)
V.   Double-check your own Custom CSS, or Custom Snippets in function.php is causing it

And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 05/03/2017. According to the Envato support policy, renewing support is required for further support.

Regards, P-THEMES.

Hello, @Koko20162016,

Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.

@media(min-width: 992px){
#header .header-main .header-left.header-col.header-left.hidden-for-sm {
    max-width: 100px !important;
}
#header .header-main .header-right.header-col.header-right.hidden-for-sm {
    max-width: 400px !important;
}
}

Regards, P-THEMES.

Hello, @wasaad100,

First of all, thanks for showing your interest in Porto WordPress

Sorry to say that but by default This is not possible, You have to try with any third party plugin for it which better meets your requirements.

Regards, P-THEMES.

Hello, @khaledalishokr,

First of all, thanks for showing your interest in Porto WordPress

Yes, you will get the free lifetime update of the Theme and yes the single valid license is for the single site only, This is Envato policy you may wish to confirm from them as well.

Regards, P-THEMES.

Thanks

You’re Welcome!!!

Hello, @evivaus,

I am sorry but this is because of any misconfiguration on your site and we are unable to replicate this issue on our test site, so please if you are not comfortable to share your Login then please clone your site and share the clone site WP-Admin Login and FTP or CPanel Login details so that we will debug it on your clone site for you and provide you the best possible solution for it, again this is not the Theme known issue but because of any misconfiguration on your site.

Regards, P-THEMES.

Just we changed old Porto folder with new one and start your normal setup found above errors with Porto Functionality plugin “only”, changed the installed one with other form porto/inc/plugins like you told us before but found the same Warning, Fatal error.

Do you have any function or class we should enable it on our server to fix your plugin issue ?

Hello, @evivaus,

No, there is no such class or function which has to enable us to remove any warning or generate an error.

Please make sure that you have deleted these three plugins (Porto Widgets, Porto Shortcode, Porto Content-Type) before Installing/Activating Porto Functionality, If not then please delete these three plugins first and then Install and Activate Porto Functionality, hope you will not find an issue and why you have to delete these three plugins you will find the answer in the below-given note.

Note: Please take a complete backup of your site before update the theme and also deactivate/delete these three plugins (Porto Widgets, Porto Shortcode, Porto Content-Type) before an update because in our latest theme we have made a new Plugin named Porto Functionality is a combination of these 3 plugins so before installing Porto Functionality you must deactivate/delete those 3 plugins and in our new update also Ultimate addon for Visual composer Plugin is also excluded, the elements which are used in the site of Ultimate Addon we add those elements in Porto Functionality so no need to worry but you can use Ultimate Addon for the visual composer as well it is up to you.

If still, this will not help you then I am sorry without checking the issue on your site we are unable to suggest you more solutions.

Regards, P-THEMES.

Hello, @hanounomar,

Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the colors in the given code as per your requirements.

header#header .porto-icon.advanced i.porto-icon-user-2:hover {
    color: red !important;
}
header#header a.my-wishlist i.porto-icon-wishlist-2:hover {
    color: red !important;
}
header#header div#mini-cart:hover .cart-head span.cart-icon i.minicart-icon.porto-icon-bag-2 {
    border-color: red !important;
}
header#header .porto-sicon-header:hover h3.porto-sicon-title {
    color: red !important;
}
header#header .porto-sicon-header:hover p {
    color: red !IMPORTANT;
}

Regards, P-THEMES.

thanks

Most Welcome!!!

Hello, @stevefantazia2,

Please check it on our demo site, it is working fine, please ask your client to contact us via our support system with Theme purchase code so that we will check and solve the issue for him on his site.

Regards, P-THEMES.

Hello, @brigadier272,

Can you please share the screenshot of that border and the page URL on which it is appearing so that I’ll check and provide you the best possible solution for it.

Regards, P-THEMES.

Hello, @maudenton,

I am sorry but this is not dynamic, This is only for the dummy purpose and we have added it using Custom JS, You can change/remove it from Porto >> Theme Options >> Skin >> Custom JavaScript as per your requirements.

Regards, P-THEMES.

Hello, @cheliksel,

You have to delete and add the Members again in order that you want, It will take the serial wise ID than for Members, OR you can try with Simple Custom Post Order plugin and change the order of the Members from backend as per your requirements, it will automatically change on frontend as well:

https://wordpress.org/plugins/simple-custom-post-order/

Regards, P-THEMES.

Thank you very much. Have a good works.

Most Welcome!!!

Hello, @DanielTiva,

1. I have just checked your site now and it is working perfectly fine at my end, please see the below-given screenshot, it must be the cache issue at your end nothing else: https://postimg.cc/DWJ1t0fZ

2. Again I have just checked your site now and it is working perfectly fine at my end, please see the below-given screenshot, it must be the cache issue at your end nothing else: https://postimg.cc/dZt2NBhM

3. For the Wishlist issue, Please remain all the third party plugin deactivated on your site and contact us via our support system with your site WP-Admin Login details so that we will check and solve the issue for you on your site.

Regards, P-THEMES.

Hello, @irass16,

Yes you can

1. Please go to Porto >> Theme Options >> General >> HTML Block and change/remove the code from there as showing below:

And also remove the code from Porto >> Theme Options >> Skin >> JS Code as showing below:

It will solve your issue.

Please read and follow the instructions written in this article:

https://smartwave.freshdesk.com/support/solutions/articles/12000057083--22-how-to-remove-size-guide-tab-how-to-create-different-size-guide-chart-for-different-products-

Regards, P-THEMES.

Thank you so much! You guys are awesome!

You’re Welcome!!!

Hello, @joelito98575,

I have just confirmed from the support department and they said that they solved your issue and replied your support ticket, please check your support ticket reply and reply to your support ticket accordingly.

Regards, P-THEMES.

thanks

Most Welcome!!!

Hello, @joelito98575,

Please read the below given threads and contact Envato for it: https://envato.com/contact/

https://themeforest.net/licenses/faq#:~:text=In%20simple%20terms%2C%20the%20main,end%20product%20may%20be%20sold.

https://help.market.envato.com/hc/en-us/articles/115005593363-Do-I-need-a-Regular-License-or-an-Extended-License-

Regards, P-THEMES.

Hello, @chribclick,

I have reset your purchase code, now you can use the same purchase code for registration of your theme.

Regards, P-THEMES.