23210 comments found.
Hello, how can I get older versions of Porto ? I need v 4.2.0 ?
Hello, @theWebHunter,
Sorry to say that but this is not possible, you can only download the very latest version of the Theme from Envato, This is Envato Policy you may wish to confirm from them as well.
Regards, P-THEMES.
Hi,
How to hide the ’+’-icon on hover (only on single post pages) when image lightbox is turned of in settings?
Thanks again!
Talking about the portfolio pages. For ex. : https://cl3d.boostmybrand.nl/project/kantoor-ijk/
Hello, @thecreativelabnet,
Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
.single-portfolio .thumb-info:hover .thumb-info-plus {
opacity: 0 !important;
}
Regards, P-THEMES.
If I purchase the theme, will I get lifetime theme updates? or I have to be annual fees?
Hello, @khaledalishokr,
First of all, thanks for showing your interest in Porto WordPress 
Yes, you will get the free lifetime theme updates when you will purchase the Theme.
Regards, P-THEMES.
Hi. I previously installed this theme on a website. Server of that site is not available anymore. I want to deactivate this theme on that site and activate on a new site. It says code already used. How can I fox this?
Hello, @goharanwar,
I have reset your purchase code, now you can use the same purchase code for registration of your theme.
Regards, P-THEMES.
hello every one i tested subscriber form in footer by add any email but i didnt find it in mailpoet list any one can help me to setup emails subscriber and automate send screen https://imgur.com/a/UYaj4S5
Hello, @Kareem_Youssef,
Please read and follow the instructions written in the below given articles:
https://docs.mailpoet.com/
https://kb.mailpoet.com/article/132-getting-started-with-mailpoet
Regards, P-THEMES.
i add contact form 7 subscriber in footer, i install mailpoet but when test with email not found in list
Hello, @Kareem_Youssef,
Can you please contact us via our support system with your site WP-Admin Login details so that we will check it for you on your site.
Regards, P-THEMES.
i created ticket and the ticket deleted without respond
Hello, @Kareem_Youssef,
I have just confirmed from the support department and they said that they already replied to your support ticket #102570, so please check your support ticket reply and reply to your support ticket accordingly.
Regards, P-THEMES.
Hello
I have a translation problem with Contact Form.
In admin Contact Form module is in french (so my Wordpress configuration and contact form localization files are correct) but validation messages for the end users are in English (“One or more fields have an error. Please check and try again”, “Thank you for your message. It has been sent.”)
Is there a fix ?
Thanks in advance
Regards Guillaume
Hello, @guillaume14,
Those are coming from Contact Form 7 plugin, you have to translate those into the plugin language files as per your requirements.
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 20/09/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Thanks.
I understand for the support but the problem is that the wp-content/languages/plugins/contact-form-7-fr_FR.po is there and that the translation in the file is correct:
: includes/contact-form-template.php:153
msgid “Thank you for your message. It has been sent.” msgstr “Merci pour votre message. Il a été envoyé.”
why is that Porto not using the language file to display the validation messages in correct language ? (the module is displayed in French in the backend)
Regards Guillaume
Nevermind
Got to change the sentences in the “messages” tab in the contact form admin panel
Regards Guillaume
Sound’s Good!!!
Hi, for a while the pictures on the homepage (middle) are not lined out. The 2 at the end are outside the ‘square’. Any thougths? Check https://www.epdm24.nl/
Solved allready.
Sound’s Good!!!
Hello, I wanted to change some headings in the theme for SEO purpose. For example the Share Post title at the end of the each blog post has the h3 tag which I want to change it to h4. Could you please help me where I can edit this tag?
Also I’m looking to change h tag of Lastest Posts (widget) to h4 and related posts titles at the end of the post to h5
Thanks in advance
Hello, @Snapp_marketing,
Sorry to say that but there is no option in the Theme for it, you have to use any third party plugin for it which better meets your requirements at your own risk otherwise this requires customization. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. For customization services that will help you tailor the item to your specific requirements, we recommend to contact our customization team or hire a developer.
Regards, P-THEMES.
Hi all, for those using the IT-Business demo, i just thought I would share how you can adjust/remove the jigsaw overlay on the hero banner on home page.
It is an SVG file so 1) download Inkscape 2) copy the raw html code from the corresponding row in the home page 3) open a .txt file in notepad 4) copy the code into the file 5) save as .svg 6) open the file in Inkscape 7) edit and reverse the process to upload the revised code back into the row in your page editor.
cheers
Hello, @brigadier272,
Thanks for sharing the solution here with other Customers, Hope it will help other Customers and they will be more delight . and we really appritiate it.
Regards, P-THEMES.
Hello, is it possible to create custom layouts for variable product pages?
Hello, @raullomi,
First of all, thanks for showing your interest in Porto WordPress
Yes you can simply create a Custom Product layout for your products and it will apply Globally on all products but you can change the specific product pages layout with pre-built layouts as well by editing the single product pages as per your requirements.
https://www.portotheme.com/wordpress/porto/documentation/custom-product-layout/
Regards, P-THEMES.
hi Team, just have a question from you. We are using Uni CPO 4 for our product. Plugin want below things to work perfectly.
Please let us know the Custom selector (id/class) for a product price html tag Custom selector (id/class) for a product image wrapper html tag
Below is the URL of the Product page
https://organicweavefactory.com/shop/flat-weave-dhurries/100-cotton-rugs-flat-weave-dhurries/flat-weave-triangle-white-cotton-rug/Regards
Please let us know the Custom selector (id/class) for a product price html tag and Custom selector (id/class) for a product image wrapper html tag
Hello, @scriptfeedsdev,
The Custom selector (id/class) for a product price HTML tag on the Single Product page is:
.single-product p.price
The Custom selector (id/class) for product image wrapper HTML tag on the Single Product page is:
.single-product .product-images
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 13/04/2019. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hi there, and thank you for your instant support in advance
I want to use Porto icons that are listed here: https://www.portotheme.com/wordpress/porto/shortcodes/icons/#tab-1551062189359-2-3
how to do this?
please I don’t want to use the awesome fonts that are paid neither the free ones. the free ones are not good like your mentioned in the link above icons.
Hello, @hanounomar,
You can easily use those icons on your site, please contact us via our support system with your site WP-Admin Login details so that we will copy the exact same page on your site as a test page and then you can use/copy and Icon on your site anywhere as per your requirements.
Regards, P-THEMES.
I am seeing a volume of tickets higher than normal, please I need help with the porto theme and I have not uploaded company information, I just installed the theme and now the volume of tickets is too higher urgent help
Hello, @dolanor24,
Our business hours are Monday to Saturday – from 12:00 AM to 08:00 AM EST
And you have generated the Support ticket when we were OFF and yesterday was Sunday a weekend, Hope you can understand our limitations:
We have replied to your support ticket #102243 with a complete and proper solution, please check it and reply to your support ticket accordingly and please Note that the standard way of getting and providing Support is to get the reply within 48 hours, so please be patience always.
Regards, P-THEMES.
FAQ Page is not imported . How to import this page ? Do i need any third party Plugin for faq?
Hello, @tjain91,
I think the Demo you have Imported has no FAQ’s or maybe the FAQ’s has turned OFF from Porto >> Theme Options >> FAQ’s, so you have to check it again from Theme Options and check back the Demo again.
And also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 05/03/2017. According to the Envato support policy, renewing support is required for further support.
Thanks for your understand.
Hello, @tjain91,
Please do the following debugging processes one by one and check back after removing the browser cache.
|. Make sure you have everything up to date (Theme, Plugins, Translations files)
||. Remember to reset ALL cache etc after a plugin or theme update.
|||. Disable all plugins except WooCommerce and recheck if the issue persists
|V. Check the browser dev console on errors (F12, on most if not all browsers)
V. Double-check your own Custom CSS, or Custom Snippets in function.php is causing itAnd also could you please purchase a support extension to get further support? Your 6 months of support period is expired from 05/03/2017. According to the Envato support policy, renewing support is required for further support.
Regards, P-THEMES.
Hi there, I moved to header builder and the search bar look smaller now. Would it be possible to see it full witdh ? I did not saw any option on this , is it any css I need to add somewhere ? https://pasteboard.co/JrUIDpG.png – this is how is it now and would want it to be more wide, thx
Hello, @Koko20162016,
Please copy and paste the below-given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and check your site after removing the browser cache.
@media(min-width: 992px){
#header .header-main .header-left.header-col.header-left.hidden-for-sm {
max-width: 100px !important;
}
#header .header-main .header-right.header-col.header-right.hidden-for-sm {
max-width: 400px !important;
}
}
Regards, P-THEMES.
koko2016
Can I add a video for the product? Can a YouTube video be added to the product? There is a picture for the explanation https://snipboard.io/2mS1hn.jpg
Hello, @wasaad100,
First of all, thanks for showing your interest in Porto WordPress
Sorry to say that but by default This is not possible, You have to try with any third party plugin for it which better meets your requirements.
Regards, P-THEMES.
Will I get lifetime updates if I purchase the theme? Or I have to pay annual fees for this? Also, is the basic licence for one website?
Hello, @khaledalishokr,
First of all, thanks for showing your interest in Porto WordPress
Yes, you will get the free lifetime update of the Theme and yes the single valid license is for the single site only, This is Envato policy you may wish to confirm from them as well.
Regards, P-THEMES.
Thanks
You’re Welcome!!!
I can’t find Porto Functionality in plugin folder because crashed, give us critical error and We need to install it manual ?
Hello, @evivaus,
Please extract the porto.zip file on your computer and go to porto/inc/plugins and you will find the porto-functionality.php file, This is the actual plugin file you can upload it manually in your WordPress as well.
Regards, P-THEMES.
Same problem Ajax problem and I changed porto-functionality.php from installed one with already the one in inc/plugins but found “There has been a critical error on your website” I will inactive it until tell me the solution
Please tell me How we can fix Porto functionality problem because we already uploaded manually but same problem after activated it, Is there any function or class we should enable it on server like SoapClient or mbstring ?
Warning: require_once(/var/www/html/wp-content/plugins/porto-widgets/widgets/price_filter_list.php): failed to open stream: No such file or directory in /var/www/html/wp-content/plugins/porto-functionality/porto-functionality.php on line 190Fatal error: require_once(): Failed opening required ’/var/www/html/wp-content/plugins/porto-widgets/widgets/price_filter_list.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/html/wp-content/plugins/porto-functionality/porto-functionality.php on line 190
Hello, @evivaus,
Can you please contact us via our support system with your site WP Admin and FTP or CPanel Login details so that we will check and solve the issue for you on your site.
Regards, P-THEMES.
Sorry we don’t have CPanel just root I can’t, Please send to me the solution here or on email
Hello, @evivaus,
I am sorry but without debugging I am not able to provide you the solution for it, you have to contact us via our support system and share the WP Admin and FTP Login details so that we will check it for you.
Regards, P-THEMES.
We sent you the the problem in your files and We can’t give you any information just Please send to us the correct files and fix your problem!
Warning: require_once(/var/www/html/wp-content/plugins/porto-widgets/widgets/price_filter_list.php): failed to open stream: No such file or directory in /var/www/html/wp-content/plugins/porto-functionality/porto-functionality.php on line 190
Fatal error: require_once(): Failed opening required ’/var/www/html/wp-content/plugins/porto-widgets/widgets/price_filter_list.php’ (include_path=’.:/usr/share/pear:/usr/share/php’) in /var/www/html/wp-content/plugins/porto-functionality/porto-functionality.php on line 190
Error Details
An error of type E_COMPILE_ERROR was caused in line 190 of the file /var/www/html/wp-content/plugins/porto-functionality/porto-functionality.php. Error message: require_once(): Failed opening required ’/var/www/html/wp-content/plugins/porto-widgets/widgets/price_filter_list.php’ (include_path=’.:/usr/share/pear:/usr/share/php’)
Hello, @evivaus,
I am sorry but this is because of any misconfiguration on your site and we are unable to replicate this issue on our test site, so please if you are not comfortable to share your Login then please clone your site and share the clone site WP-Admin Login and FTP or CPanel Login details so that we will debug it on your clone site for you and provide you the best possible solution for it, again this is not the Theme known issue but because of any misconfiguration on your site.
Regards, P-THEMES.
Just we changed old Porto folder with new one and start your normal setup found above errors with Porto Functionality plugin “only”, changed the installed one with other form porto/inc/plugins like you told us before but found the same Warning, Fatal error.
Do you have any function or class we should enable it on our server to fix your plugin issue ?
Hello, @evivaus,
No, there is no such class or function which has to enable us to remove any warning or generate an error.
Please make sure that you have deleted these three plugins (Porto Widgets, Porto Shortcode, Porto Content-Type) before Installing/Activating Porto Functionality, If not then please delete these three plugins first and then Install and Activate Porto Functionality, hope you will not find an issue and why you have to delete these three plugins you will find the answer in the below-given note.
Note: Please take a complete backup of your site before update the theme and also deactivate/delete these three plugins (Porto Widgets, Porto Shortcode, Porto Content-Type) before an update because in our latest theme we have made a new Plugin named Porto Functionality is a combination of these 3 plugins so before installing Porto Functionality you must deactivate/delete those 3 plugins and in our new update also Ultimate addon for Visual composer Plugin is also excluded, the elements which are used in the site of Ultimate Addon we add those elements in Porto Functionality so no need to worry but you can use Ultimate Addon for the visual composer as well it is up to you.
If still, this will not help you then I am sorry without checking the issue on your site we are unable to suggest you more solutions.
Regards, P-THEMES.
how to change the color of the following icons in hover (mouse-over) and normal states: 1- cart 2- my-wishlist 3- my-account 4- Hello! My Account
I am using elementor page builder
Hello, @hanounomar,
Please copy and paste the below given CSS code to Porto >> Theme Options >> Skin >> Custom CSS and change the colors in the given code as per your requirements.
header#header .porto-icon.advanced i.porto-icon-user-2:hover {
color: red !important;
}
header#header a.my-wishlist i.porto-icon-wishlist-2:hover {
color: red !important;
}
header#header div#mini-cart:hover .cart-head span.cart-icon i.minicart-icon.porto-icon-bag-2 {
border-color: red !important;
}
header#header .porto-sicon-header:hover h3.porto-sicon-title {
color: red !important;
}
header#header .porto-sicon-header:hover p {
color: red !IMPORTANT;
}
Regards, P-THEMES.
thanks
Most Welcome!!!
