19044 comments found.
at the bottom of the page at the below link, it has pagination but going to page 2 it gives an error. Using BeTheme 16.5 but have BeTheme Child 1.6.1 with a lot of custom stuff being used in the child theme.
https://aromaimpressions.com/scents/Hi,
yes, this is just because you have enabled jQuery filtering and filters for the same page what is prohibited. Both options are incompatible and you have to decide if you want to use pagination or jQuery filtering.
Best regards,
Muffin Group team
Ok. Well I just turned jQuery Filtering off and Filters is set to Show only categories and posts per page is set to 70 so pagination isn’t showing at all now so that’s good now I guess. Thanks for the help.
You are welcome! 
Hello!
My question is the following: I just bought the theme but I want to do the tests in another domain, if I activate the design in the test domain and then deactivate it, will I have a problem when I activate it again in the final domain? Thank you
Hey,
no, you won’t face any issues of course It’s absolutely fine.
Best regards,
Muffin Group team
Purchase code already used. Please deregister purchase code and remove theme folder on:
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
Why can’t I update bundled plugins from my dashboard? I registered my license.
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
For more details about the update of plugins bundled into theme, please visit https://support.muffingroup.com/faq/how-to-update-plugins-bundled-into-betheme/
Best regards,
Muffin Group team
That’s exactly how I tried it, but I get error message : the package cannot be installed. The package doesn’t contain any files.
In such case, please send us WordPress dashboard access privately via contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can have a closer look on it. Please do not forget to let us know in a message, what for this access is.
Website is saying support is $17, however coming through to themeforest, it goes up to over $40.
I need help as our woocommerce categories are supposed to be 4 columns wide, however for some reason they’re changed to 3 wide with one on a new line each time. Any idea?
Hi,
the price of the support depends on when you are going to buy. For more details, please check https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
According to your question, please send us private request via contact form on the right hand side at https://themeforest.net/user/muffingroup#contact
Best regards,
Muffin Group team
Hi, is it possible to use elementor to build any of your pre-built websites or just those tagged with ‘elementor’? What about this one https://themes.muffingroup.com/be/mining2/? Thanks
Hey,
not all pre-built websites are based on Elementor. For more details, please visit https://support.muffingroup.com/faq/is-demo-compatible-with-elementor/
Best regards,
Muffin Group team
Hey, one question in the muffin builder is there any item to only show the woocommerce categories? I found the “Shop Item” but this is only displaying products. I only want to show the categories
Hi,
product categories can be displayed within WooCommerce only. For more details, we recommend to check woo documentation.
Best regards,
Muffin Group team
? with visual composer (wb bakery) you can display categories everywhere… so, with you muffin builder it is not possible? Or are we talking about differnt things? I have woocommerce installed. I have my products and categories. I want to show the categories only on my homepage.
You can do this of course. Just get the categories shortcode and put it on page using Column item of Muffin Builder.
ah thank you 
one more question. How can a center the row? or the elements.. I have no put the shortcode but I want to center it in the row. Thank you once again
Please send us link to page/s where you would like to do above modification first so we can have a closer look and provide best possible solution.
olivenholzspezialist. de after the slider the you can see the categories. I want them centerd. Thank you
Thank you. Unfortunately, we need to have a closer look into the back-end as they should be aligned center already. Please send us private message with dashboard access via contact form on the right side at https://themeforest.net/user/muffingroup#contact so we may have a closer look on it.
I have 3 licenses and all 3 are linking to one license when I run it in the link you provide to check licenses. When I try to update the website I am working with it tells me the license associated with the theme is from the staging site. I did not deregister it when I transferred it over and support is expired. I need help.Can you assist me please? If you can check on your end what the license is with the staging link I used (temp link through the host provider) and disable it or add the actual link would be appreciated. Thank you
Hi,
whenever you face an issue with license key (purchase code), please go to http://api.muffingroup.com/licenses/ tool, we made for managing licenses.
For more details, please visit https://support.muffingroup.com/faq/how-do-i-register-de-register-license-key/
Best regards,
Muffin Group team
I did that. When I place the license number in there with my user name, it shows an entirely different license to another website I have. I bought 3 license from you. One is actually connected to the site it shows, but the other two license I have when I put in the provided slot in the link you gave me, it brings up the other website with that license number…not the license I placed in the slot.
In such case, please send us license key you are talking about privately via contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
Dear, I am no able to see the “import demo” option under appearance menu. Can you please guide me to install the demo contents? Thank you for your support.
Hey,
if you do not see Pre-built websites, please go to Betheme > Theme Options > Global > Advanced > Theme Functions and make sure you did not disabled this feature by mistake
Best regards,
Muffin Group team
Hi there. I am trying to register to your support the whole day and am receiving a message “Can not connect to the Envato (ThemeForest) server to verify purchase.” Can you help please? Thank you
Hi,
if you faced an issue while registering on support forum, please send us private request via contact form that is on the right side at http://themeforest.net/user/muffingroup#contact and we will help you of course.
Best regards,
Muffin Group team
Pre-purchase question. I’ve been browsing your themes for awhile now but it seems the one I was interested in is no longer available. It was a “Theater” theme; mostly in black. So if I were to purchase the current Theater theme, because it’s not built with Elementor, which is what I’ve been working with for a couple of years, how much help can I expect from Bee to change the ‘tanish’ color scheme to mostly black and dark greys? I’m not familiar with muffin and am donating this project to a small local non-profit theater company so I really would like to keep my time to a minimum. I can be more precise as to the sections I would like to change to black, if that would help.
Hi,
we have “Theater” pre-built website of course. You can find it on https://themes.muffingroup.com/be/theater/
If this is what you mean, colors can be easily changed via Theme Options. For more details, please visit https://support.muffingroup.com/documentation/theme-options-colors/ and see how many color options we have.
Best regards,
Muffin Group team
Hi, i can do this something like this eith your site https://www.motors.cl/es/index.php#servicios
Thanks
Hi,
we do not have same features as we see on this site unfortunately ut of course we may consider something similar while future updates
Best regards,
Muffin Group team
Hello !
I bought this fantastic theme some years ago, i now have a wordpress 5.3.4 running on php 5.3 and a betheme theme 12.5.
If i buy the last version now, will i have problems to update the theme ?
Will my website be broken ?
Thank you
Hey,
WordPress requirements are as follows https://wordpress.org/about/requirements/ so we can not guarantee that everything would be compatible after theme update while you have such outdated version of PHP.
Best regards,
Muffin Group team
Hello, thank you for your answer. Of course everything will be updated, wordpress, php version and your theme. Will the theme be broken ? Thank you once again !
No, you should be fine
OK, thank you really, i will buy the theme once again, one more last thing : how can i update the theme ? I reinstall on it ? i copy only the files ? Thank you !
All details about theme update, you will find on https://support.muffingroup.com/faq/how-to-update-betheme/
Hi! We’re can I find an graphics/image pack same as (or similar to) the one used in itservices2? Thank in advance!
Hi,
for any files or links to media used on the pre-built websites, please always send us private message thru contact form which is on the right side at https://themeforest.net/user/muffingroup#contact (you must be logged into Themeforest’s account)
Best regards,
Muffin Group team
Hey,
1. According to cart icon in header, please visit https://support.muffingroup.com/how-to/how-to-display-cart-icon-in-header/ where we explained how to do this.
2. What “user icon” do you mean exactly? Not really sure what do you mean or maybe you saw it on one of our pre-built websites?
Best regards,
Muffin Group team
Hi, Still does’nt work. only search box arrives. user means my account ICON, also images of product in shop doesn’t comes in same size. please help.
i did it through a plugin but still images are not coming in same size in shop.
Please send us WordPress dashboard access privately thru contact form which is on the right side at http://themeforest.net/user/muffingroup#contact so we can take a closer look. Please do not forget to let us know in a message, what for this access is.
I can’t update the theme. When trying to update it shows me an error that the Package could not be installed. The package does not contain files.
Hi,
the error “The package could not be installed. The package contains no files.” means that you have not deregistered the website before moving. Please deregister it on both domains and register again on the new one. If this is not possible, then please send us access to your WP dashboard along with full purchase code that you have used for theme registration, so we can take a closer look.
Notice! Please do not forget to attach your license key in the message.
For more details, please check https://support.muffingroup.com/faq/the-package-could-not-be-installed-the-package-contains-no-files-error/
Best regards,
Muffin Group team
Hello muffingroup! I search for template that i could have option for Accordion category for food and keep for smartphone: shorturl.at/dtD25 , are you have any demo that i could check ??
the last link are block https://cutt.ly/6fJAGcm .
Hey,
we have both items: Accordion and menu in table content but we do not have combination of both unfortunately.
Best regards,
Muffin Group team
Hi,
I have purchased the theme and building my website on my local desktop. I will move this website to the actual domain and server once everything is complete. When i install the theme in my local desktop, it is asking me to register the theme with purchase code. I have 1 purchase code. When i move the website to the actual server and domain, can i use the same purchase code. How does it work. Please advise.
Thanks, Shreeram
Hi Shreeram,
yes, you can use the same license key when moving website to actual server and domain of course
For more details about the license terms, please visit https://support.muffingroup.com/documentation/theme-license/
Best regards,
Muffin Group team
Thanks a lot
You are welcome!
I can’t find the files to update the Revolution Slider and the plugin disabled the function to edit or save
Hi,
since version 20, all plugins can be easily updated from BeTheme > Install Plugins section with just a click. But please make sure that your installation is registered with a proper purchase code.
For more details about the update of plugins bundled into theme, please visit https://support.muffingroup.com/faq/how-to-update-plugins-bundled-into-betheme/
Best regards,
Muffin Group team
Hi,
The plugin is already installed, the Be Theme appears to be properly registered.
And this doesn’t work for me. The “Install Plugin” tab is not appearing on my admin panel
I also tried the https://clubedasuculenta.com.br/wp-admin/admin.php?page=be-plugins
but I receive the following message: You don’t have permission to access this page
If you don’t have Install Plugins tab available, please disable all 3rd party plugins as one of them is the culprit.
thanks! It’s working now
You are welcome!
Hello for the B template You will not place a special discount on your purchase
Hi,
currently, we have no plans for the sale. We do it occasionally as in our opinion, the current price is low enough considering the value for the money
Best regards,
Muffin Group team
