Hello,

If you feel that you found a security problem, it’s better to report it privately. Fortunately, it’s not a problem because test drive content was encoded.

Thanks!

Hello,

Yes, we checked the Elementor and decided that it’s better to create our own builder instead of counting on 3rd party plugin. So our developers working on a new builder. Frankly speaking, solid theme is much better that a theme that depends on 3rd party code that might break some things from time to time.

Let us know if you have further questions!

I say with experience: this is wrong. Do not destroy yourself for page builder …

Betheme had its own page builder and failed, you do not experience this.

betheme eventually learned to be compatible with all page builders.

I am a developer, I see thousands of users who are more comfortable with Elementor.

Hello,

Just delete Post Title and Breadcrumbs elements from your Content Template. Or open this page in the editor and set Content Template to “Show content as is”, see this: https://prnt.sc/up1v2m

Let us know if you have further questions!

thanks a bunch fixed

please can you give me a CSS code or snippet whic can reduce the font of the breadcrum and i can inser or change with my own value of the font size please?

Unfortunately, custom coding isn’t covered by our support scope. But in this particular case you don’t need to use custom code, open Breadcrumbs Settings, go to the Design tab and adjust Font Size there.

Let us know if you have other questions!

waooh, never thought of that before again, thanks a bunc for all these ur support.

Hello,

1. Open Search element settings and set the desired Width, see this https://prnt.sc/up1skx

2. You can apply any layout to your products, please take a look at this guide: https://www.youtube.com/watch?v=y0p4NBGXUsI

Let us know if you have further questions!

Hello,

1. You can install and customize any demo, so yes, it’s possible. Just open Row Settings and check the “Stretch content of this row to the screen width” box, see this: https://prnt.sc/uoa345

2. Go to Impreza > Headers, open your header in Header Builder, open Menu element settings and change the “Mobile Menu Layout”, please see this https://prnt.sc/uoa22y

Let us know if you have further questions!

Hello,

We fixed this compatibility issue in Impreza 7.8.4 https://help.us-themes.com/impreza/changelog/#version-7-8-4-august-12-2020

Probably this issue related to an outdated cache or to some 3rd party plugins that aren’t WordPress 5.5 ready. Please try using this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/ and let us know a result.

Thanks!

Thank you, that fixed it! From that plugin I discovered that WP Bakery VC copy and paste plugin (an official plugin of theirs) was causing issues with everything. I am using the most up to date theme. It is crazy that I have been dealing with this problem for almost a year and only discovered it was that particular plugin causing the issue for the whole local site. So, thank you, I was mistaken, it was not your theme. My apologies.

Hello,

Your issue might be related to an outdated cache or some 3rd party plugins aren’t compatible with the latest WordPress. Please update Impreza, UpSolution Core and all the plugins to their latest versions, then clear all cache and check again. Also, try a completely different browser. If it won’t help, try using this plugins: https://wordpress.org/plugins/enable-jquery-migrate-helper/

Let us know how it goes!

Hi, steps. Updated to WP 5.5.1. Updated Impreza 7.9 & Core 7.9 WP Bakery 6.4

Error 1 on loading a page ! function( $ ) { $( ’.usof-example’ ).live( ‘click’, function( ev ) { ev.preventDefault(); ev.stopPropagation(); }( window.jQuery );

var $target = $( ev.target ).closest( 'span' ),
        $input = $target
            .closest( '.edit_form_line:not(.usof-not-live)' )
            .find( 'input[type="text"]' ),
        value = $target.html();
} );

$input.val( value ).trigger( 'change' );

Error when trying to edit text

Uncaught TypeError: $(...).off(...).live is not a function at eval (eval at <anonymous> (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:2), <anonymous>:28:41) at eval (eval at <anonymous> (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:2), <anonymous>:50:2) at eval (<anonymous>) at load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:2 at Function.globalEval (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:2) at text script (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4) at Wb (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4) at x (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4) at c (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4) at Object.send (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4)

Both errors say that WordPress still loads outdated cached files because we don’t use these functions since Impreza 7.8.4. Have you tried using this plugin? Have you tried a different browser to make sure that it isn’t browser cache?

Hello,

This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password)

Thanks in advance!

Hello,

Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue: https://themeforest.net/user/upsolution#contact

Hi just sent.

After testing. I have found that the UpSolution Core plugin is interfering with the functions of WPBakery. I am not able to see text when trying to edit text and I can not “Save Changes” when trying to edit anything.

Hello,

This issue might be related to an outdated cache, please try a completely different browser and check again. If it won’t help, try using this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/

Let us know how it goes!

It seems if I turn off Wordpresses Caching system, it works. Thanks

Hello,

Provide us with a relevant URL so we could investigate the issue.

Thanks!

As I can see you are using an outdated version of Impreza, please update the theme to the latest version 7.9 (read how to do it easily).

Let me know if the issue persists after update.

Thanks!!!It works now.

Hello,

Please contact the owner of the license and ask him/her to manually download the latest theme for you, see this: https://help.us-themes.com/impreza/installation/updates/#manual-update

That’s no option. The creator isn’t available anymore. Due to the fact I have a purchase code it wouldn’t be fair to have no access to updates. Please let me know how we can solve this. Thanks

Hello,

To have access to item updates, ThemeForest requires a valid license. Please contact ThemeForest (Envato) support directly: https://help.market.envato.com/hc/en-us/requests/new so they could help you out.

Hello,

Assign a Featured Image https://prnt.sc/um8h6c then create a Content Template with Post Image element to show this image on your post page, take a look at this guide: https://www.youtube.com/watch?v=s4KagJCP7oo

Let us know if you have further questions!

How do I get rid of the sidebar?. https://snipboard.io/dmqZzP.jpg Can´t seem to find that option anywhere

Hello,

Go to Theme Options > Pages Layout and deactivate Sidebar https://prnt.sc/uo9rkd If you don’t see this option, the open your Content Template in Backend Editor https://prnt.sc/uo9s4l and delete your sidebar there.

Let us know if you have further questions!

Hello,

Yes, it has a counter, please see this https://prnt.sc/ulw438

Let us know if you have further questions!

Right after I posted the comment I noticed this option. I dont understand a lot about fb open graph, api, and those things that relates to the count share, but I think some plugins allow us to connect a FB app id and secret. The last one I used recovered the number of shares since the beginning of my blog. Using the WP Bakery element it seems that it started fresh, from zero, hasnt recovered previous sharing number, which was my hope…

For instance, this post has over 1k share on FB, but now theres none: https://www.vemdauva.com.br/vinho-e-o-seu-desejo-sexual/

Well, guess I cant win this one, lol. I was looking for to reduce the number of plugins I’m currently using cutting off the social sharing one…

Hello,

Yes, at the moment Sharing Buttons element has no app_id. You can create a feature request so we could consider implementing this feature in one of the next updates.

Hello,

Please check again, the server is working now.

Hello,

Provide us with a relevant URL so we could check your site.

Thanks!

Hello,

This question requires additional information from you, please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our engineers could investigate the issue better.

Thanks!

Hello,

Unfortunately, we have no ETA on version 8 at the moment. We’ll announce all changes on the Changelog page: https://help.us-themes.com/impreza/changelog/

Let us know if you have further questions!