11494 comments found.
Pre Sale Questions:
1- I want to make the theme in Arabic language, is the theme support Arabic language without any layout issue ? and i can translate everything in the website ? if yes which plugin i have to use ? i have purchased WPML, is it compatible with it ? and if something went wrong you will help me with this ? i’m asking all of this because i care about the Arabic language more than the English so i want to make sure that every thing will be translated to Arabic without any layout issue because i purchased two themes now and both of them they have issues with the arabic.and if you can provide me with a sample
2- Can i add multiple timing for the listings ? for example a restaurant opens in Friday from 9 am to 1 pm then it’s closed from 1 pm to 3 pm and reopen from 3 pm to 7 pm. can i do that in the theme ? or only one timing
3- Also it’s possible to remove the sidebar in listing grid view to make it full width listings without the map and the left sidebar?
Hope you’re doing well and thanks for reaching out.
With respect to your query here:
- The theme comes pre translated into over 40 different languages including Arabic. This means as soon as you install the theme it will automatically be translated into your language without having to do much. See this link to find the language that you want. Check out this doc on how to create a full translation. Regarding WPML you can use it but we recommend an alternative as stated here.
- It is also possible to add multiple timings for the restaurant listings. You can do this while editing the listing on the right panel.
- Yes it is also possible to get rid of the left sidebar in the search page. You can do this by deleting the widget under Listing Archives – Sidebar.
I hope this clears up things. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Thank you for your reply, one last question
1- is the theme supports language switcher ? i mean after i translate the website to Arabic i can let the user to choose between the language ? or the website will be available only in one language either Arabic or English.
Hope you’re doing well and thanks for reaching out again.
With respect to your query here:
With the alternative of Polylang the theme does support language switcher whereby a customer can choose which language he/she wants the site to be displayed in. You can check this doc on how to setup this plugin
Hope this helps. If I can be of any further help, please let me know!
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I bought this plugin https://astoundify.com/products/wp-job-manager-products/
But I am not able to see any extra files in the submission form that user can select , link or add any product to their listing.
Need response asap
Hope you’re doing well and thanks for reaching out again.
With respect to your query here:
For you to be able to see the products in the submission form you first need to ensure you have created products to link to the listings. If you would like listing owners to submit and manage their own products, you will need to install the WooCommerce Product Vendors plugin.
To show products on the listing submission form to users choose which products to display under Listings > Settings > Products then under products limitation select “ALL”. This should display the all products with a dropdown on the listings submission page.
I hope this clears up things. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
You guys really need to include some basic features like the ‘Claiming’ and the ‘Listing Payments’ features. Selling these very basic features at $30 per plugin is pretty nuts. People have supported this theme, and Astoundify, for a long time. Me included. Nickel and diming us for basic features like this is completely unacceptable.
This used to be a theme I easily recommended. Now it’s not even on the radar.
Thanks for the suggestion and we really appreciate your business with us! While we don’t offer a free cost for the plugins, we do want to make sure our customers are getting the most they can for their money.
Of course, we can understand that you may have an immediate need to reduce your ongoing costs. We also plan to add additional free plugins in the coming future. Also you can substitute with other third party alternatives as to achieve your desired result.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi.
I am looking for a theme to create a restaurant directory theme. I would like to know if you theme supports the following features.
1. Bulk import restaurants from a csv file ( I will use wpallimport probably) with working map for the listings.
2. Search by category, region and text.
3. Reply to a review.
4. Vote a review (thumbs up or down).
5. Add customs fields for score.
6. Have a page with all the reviews, and a feature to sort them by popularity, best reviews etc.
7. Page builder support like Elementor (I hope you dont use wpbakary since it is a very bad builder).
Thanks in advance
Hope you’re doing well and thanks for reaching out again.
With respect to your query here:
- It is possible to do a bulk import of restaurants listings from a csv file. You can do this via the WP All Import plugin. Kindly check this doc for more insight about this.
- Yes, it is also possible to perform a search using those filters like keywords, category and regions. See more about search filters from this doc
- With the WP Job Manager reviews plugin, listing owners can reply to reviews. They can even moderate reviews that are posted on their listings.
- Unfortunately, this feature is not available.
- Sounds like a custom feature though which we do not have or can support. However currently, we only use theWP Job Manager Field Editor plugin to create custom fields.
- Again, this feature is also not available with our theme.
- As for the page builder support, You can use Elementor with Listify. You will however need to first install our Elementify plugin. The plugin enables support of Elementor by the theme. With the plugin, this facilitates building custom pages using Elementor.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I really like the theme, but i have problem, when i use the filter on the resultpage i don’t see the url changing with a string according to the filter. Is this something i can change in WP or do i need to change something on the code? Also gives problems if i go to a detail page and then go back to the resultpage the page doens’t load the listings at all.
Hope you’re doing well and thanks for reaching out.
As per your query here: We do suggest getting in touch with our support team here:
Create a New Ticket in order to effectively assist you with your inquiry.
That way, one of our support agent can offer you guidance on this matter.
I hope this helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi! I would like to know a few things before purchasing… 1 – Is it possible to upload entire menus for a restaurant? 2 – Can I divide those menus into sections (ex. Breakfast, Dinner, Beverages) 3 – Can I, as admin, post listings without having to sign up an email? 4 – I see I can categorize listings in food, beverages, gyms, barbers, etc. But can I subdivide those categories (ex. food into burgers, tacos, pizza, etc.) 5 – Can I remove the location section of the searchbar (since all listings will be within the same city) 6- How easily can a NON-programmer set up the site? 7 – Can the site be translated to Spanish? Thanks a lot for the support.
Hope you’re doing well and thanks for reaching out.
With respect to your query here:
- As for 1&2, this is possible with a little customization. You could add a new field for the restaurants to upload a menu PDF using the WP Job Manager Field Editor plugin, or you could let users add their menu items in the text description box when they are submitting their business to the site.They can also be subdivided too by using the same.
- It is possible to create a post listing as an admin from the backend of your WordPress dashboard. You only need to login to your admin area and go to Listings > Add New.
- Yes it is also possible to subdivide the listing categories. You can simply set them as “Parent” category when creating or editing the category.
- As for removing the location section of the search bar, it is possible with a few custom CSS code implementations.
- The installation and use of the theme does not require any technical knowledge. Users can easily set up the site quickly as it is simple to understand as you’re guided by the WordPress dashboard. Additionally, in case you are stuck you can always feel free to reach out to our support team.
- As for the Spanish translation concern, our theme is already translated to Spanish, See Here. You can also add your own translation or contribution, kindly check this doc to get more insight about this.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Long time user…so the prompt to ask for the location of the user is not working, this used to work great, not sure when it stopped but must have been recently. We have checked everything on our end as far as HTTPS, AIP is valid, not sure what is wrong.
We did a full plug in shut down as well it still does not show the prompt. Honestly don't want to pay $50.00 to renew help, for you to tell me you have a plug in for that now. We have the extended location plug in that should be doing that and everything is set for it to show in that as well. Any help would be appreciated.Hope you’re doing well and thanks for reaching out.
As per your query here: Kindly ensure that you have installed and activated the Extended Location plugin. Then go to “Listings > Settings > Location Settings” and enable “user location suggestion” under “Auto Location” See more here.
Alternatively, if you want users to be prompted to give their location from the web browser, we do recommend following the steps indicated from this doc. As for this alternative, please ensure the auto suggestion option in Extended Location plugin is off.
I hope this clears out things. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
None of your advice has helped. The code you suggest breaks the site. We have had an updated version of Extended Locations that we paid extra for. User suggested locations is turned on within the listings menu.
Your “see more here” link is outdated. Turning off non necessity plug-ins does not fix the issue.
Thanks for reaching out, regarding your query here:
Would you please check if there are any conflicting plugins on your site. As from our end we are not having this issue at the moment.
I hope this information helps.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Ok, now as I said before that has been done, BUT I did it again. The only plug ins that are turned on are the ones you recommended for the theme.
Is there ANYTHING else that would conflict with this working properly?Hope you’re doing fine and thank you for reaching out again.
In relation to this, unfortunately, we are not in a position to replicate the issue from our testing end and we have not had any reports on this from other users, it seems that we’ll need to have a closer look into your site. Kindly renew your support ticket and submit a support ticket for further troubleshooting.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
As i look through the comments I see others asking for the Extended Location plug in to be updated to work with the new Google API, so the problem is yours.
Also I see on the demo site you have an option to add “location” to the search filters. I have no such option in mine. But of course that’s my fault right, and i should give you $50.00 to find out why? See here this help page shows a “location” option, why doesn’t my updated site show the same? https://kb.astoundify.com/article/1054-manager-search-filter/
Here is my screen shot, no location filter….https://imgur.com/i8nf56h
Hope you are doing fine and thank you for reaching out again.
Regarding your issue here, in order to enable the Location filter option you would need to navigate to Listings > Settings > Listings and disable the option “Search by Region”. Moreover, please ensure you have installed the regions plugin as well for this option to appear.
Additionally, if you need any further support please ensure that you renew your support.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
With woocommerce, woocommerce product vendor and woocommerce booking. Can I install YITH WOOCOMMERCE CATALOG MODE so that each of the vendors can have their own catalog but without the option to sell?
Hope you’re doing well and thanks for reaching out.
As per your query here: Unfortunately, Listify only supports official WooCommerce plugins. We do not provide support or have tested plugins developed by 3rd-party developers with Listify.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
When creating a product, vendors can create listing payments package and listing payment subscription and I don’t want it to be possible. How can I avoid it?
Hope you’re doing well and thanks for reaching out again.
As per your query here: Unfortunately, this is not possible at the moment but it is a nice feature request. We will have this added to our feature requests pool.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, Since updating wordpress and woocommerce components, I have a recurring message: “Your (Child Listify) theme contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce. Suggestions to solve this problem:
Update your theme to the latest version. If no updates are available, contact the theme author to inquire about the theme's compatibility with the current version of WooCommerce.
If you copied a template file to modify it, you will need to copy the new version of the template and reapply your changes."Is there a theme update?
Thank you for reaching out , and sorry for this issue.
As per your query here: Our developers have been notified and are working on a fix for this as soon as possible. However, As long as you have the most up to date theme and plugins do not worry. You can dismiss this message. The template files will continue to work and a theme update shall be released soon to fix such issues.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hi, I’d like to know if this theme can be customised to display specifically one type of business, and remove all the other search criteria from the main pages.
For example, I want to create a site that will help the user find a particular trades person, say (a plumber) so all I want the theme to do it display plumbers in the area the visitors choses via postcode, or address for example…. then show a listing of those near that area. Is this possible?
Thank you for reaching out , and we are here to help you out.
As per your query here: Yes, you can use the theme with only a single category(business type) within your site. It is also possible, in case you need to display listings based on the user’s location.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello im interested in buying the theme but i’d like different vendors to be able to have the same products and sell them separately . I saw you have vendify theme too. is it possible to merge the two?
Thank you for reaching out , and we are here to help you out.
As per your query here: Yes it is possible for the listing owners to sell the same products [if it’s your product or the admin’s product]. In general, you are not supposed to sell someone else’s product. You are only supposed to sell your own.
Additionally, you can allow users to sell admins products as an added benefit to the customers. As per the two themes, there is no possible way to merge them.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Pre-sele question Listing Website with Category Coaches wanted to offer VIDEO coaching session from 15 mints to 1 hours. Could it possible that Category with Single listing Page have option to book for VIDEO COACHING SESSION as per Customer choice from 15 mints session to 2 hours? Where as VIDEO COACHING SESSION will work from Listing Page? Hosting Using: AWS Could you please guide that Lisitfy will provide these feature even with extra plugin? Note: for Video Live On Line Session – I wanted to use www.cometchat.com
Best Regards
Thank you for reaching out , and we are here to help you out.
As per your query here: Unfortunately it would not be possible to have video coaching on listing pages or to render video files onto listing submission fields.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
I have installed the woocommerce vendors plugin and the woocommerce booking plugin, what I want is that at the same time that a seller sells his products through the store he can also create reservations, but the seller does not have the option when creating the bookable product. Any solution? Could it be because of the user role?
Thank you for reaching out, and we are here to help you out.
As per your query here: In case you want to create a booking you can simply use the WC Bookings plugin from the backend. Simply go to Bookings > Add Bookings. You can either create a reservation for a customer or leave it as a Guest. You can go through this plugin’s doc to see how to achieve this.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can you install and configure a cache plugin?
Thank you for reaching out, and we are here to help you out.
With regard to your query here: Generally, any plugin will work with Listify if you wish to use a caching plugin, but as long as you have a web host with server caching, you should be fine.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hello, I have just bought the Listify license and have troubles uploading the theme to wordpress. I keep on receiving the error message. Can you please help?
To effectively assist you with your inquiry, we suggest getting in touch with our support team here:
https://astoundify.com/account/new-ticket/
Please ensure you state the error that you are facing when trying to upload.
That way, one of our support agent can offer you guidance on this matter 
We are looking forward to helping you over on our help desk.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
well i can’t add new ticket as I can’t add purchased product to my dashboard in your support system.
Thank you for reaching out again, and we are here to help you out.
As per your issue here: if you can’t see the products purchased on the dashboard, please ensure you access the downloads using the same account you used to purchase the products. The accounts should be the same.
I hope this clears things out. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
well than you have to erase my account at your suppert dashboard as I keep on getting the messege:
Registration Failed. Your email “are…....@gmail.com” are already registered with Astoundify.com. Please login with username and password and connect to Envato from your profile page.
I am trying to login with username but the messege is keep on coming.
Hey there,
In relation to the ticket submission query here, I have carried out some rectifications to your account. Could you kindly try out the following steps: Login to Envato here: https://account.envato.com/sign_in?to=themeforest (Ensure that you log into the account using the credentials that you purchased the theme with Once logged in, now access the support dashboard link: https://astoundify.com/support/ and click on “Log in with Envato” With this done, try submitting a ticket by accessing this link: https://astoundify.com/account/new-ticket/ and see if the theme is rendered within the dropdown.
Let me know how it goes.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
still the same. Keep on getting this messege : Registration Failed. Your email “are….....@gmail.com” are already registered with Astoundify.com. Please login with username and password and connect to Envato from your profile page.
Hey there,
That is happening because you are registering to the astoundify account. Please do not have this carried out. I have just removed the account you created. Kindly use the instructions I mentioned above:
- Login to Envato here: https://account.envato.com/sign_in?to=themeforest (Ensure that you log into the account using the credentials that you purchased the theme with
- Once logged in, now access the support dashboard link: https://astoundify.com/support/ and click on “Log in with Envato”
With this done, try submitting a ticket by accessing this link: https://astoundify.com/account/new-ticket/ and see if the theme is rendered within the dropdown.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
John, I did exactly what you asked for step by step and situation is still the same. I mean at first I got the messege that Registration is successfull (after I clicked ons Register with Envato) and few seconds later I got
"Registration Failed. Your email “are….....@gmail.com” are already registered with Astoundify.com. Please login with username and password and connect to Envato from your profile page"I really don’t know what is the problem. Can you give me your e-mail adress so I could send you Print Screens ?
Regards, Arek
Hey Arek,
I just addressed this within chat. I look forward to your reply within the chat.
Kind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Can we work with sales? For example, the person signs up, he has his page and on that page he sells his products or services. It’s possible? See this example, where a friend has her profile page, and makes her sales. https://evexeventos.com/fornecedor/forno-de-casa-confeitaria/
Thank you for reaching out to us again
With respect to your query here, it is indeed possible to sell products within the theme. A combination of the WooCommerce Product Vendors plugin and WP Job Manager – Products plugin will help you allow users to sell their products from the listing page. You can go through this doc that will help you know how to go about this.
I hope this helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
It is very good to hear that. You indicated some paid plugins, but can I use another that has the same function and is free? Maybe I can? Or am I stuck with these?
Thank you for reaching out again, As per your question here,
Unfortunately, we currently do not have other plugins compatible with our theme that can provide the same functionality. In case this changes, we will let you know.
I hope this information helps. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Okay, no problem, if with these two plugins the system does what we need. I’m trying to understand why they used Woocommerce Membership on Evex. This plugin is very expensive.
Thank you for answering us.
Thank you for reaching out again, and we are glad to help you out.
With regard to the WooCommerce Memberships plugin it’s basically used to create memberships so that registered members can enjoy certain privileges but also to restrict your site’s content to members depending on various membership level.
This is quite different from the WooCommerce Product Vendors plugin and WP Job Manager – Products which are purposely meant to help registered users sell products within their listing page.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
This is a subscription model!!??
It’s really a bad experience when you purchase something you think is a one time purchase and it turns out to be a subscription model. It’s never good to surprise your customers.
Waking up to an unexpected $79 charge for something I ended up never getting to work, is like tasting soap for the first time. You never forget it and you do everything possible to never try it again.
Please provide a refund.
Hey there,
I’m sorry you feel that way.
Just to clear things up, the theme is a one time payment and there is no subscription involved. If you need additional features to your site, then you can purchase the additional plugins which are subscription based. This information is actually included in our sales page here. Purchasing the plugins is purely optional and you can also choose to cancel your subscription.
If you would wish a refund to the theme, please submit one here: http://themeforest.net/refund_requests/newKind Regards,
John from Astoundify
Support Lead
Knowledge-base | Support Ticket System | Astoundify Facebook Community
In your demo there are three columns, is this configurable? Can I switch to other layouts?
https://preview.themeforest.net/item/listify-wordpress-directory-theme/full_screen_preview/9602611?_ga=2.154776120.1833729709.1599156269-1208498567.1586964586Are there any other demos that I can look at?
Thank you for reaching out to us, hope you’re doing well.
As per your question here:
The only configurable section is the search page where you can change the listing card’s column to either 1, 2, or 3. Three is the maximum number of columns that you can have. However, changing this to either 4 or 5 columns in both the search page and home page sections would require some custom work. Unfortunately, at this time we do not have an option to set more than 3 columns.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
Hey there, I see that the description mentions booking functionality, but I’m not seeing any booking functionality in the demo. Am I just not seeing it?
Thank you for reaching out to us, As per your question here,
The listify theme comes in two demo versions whereby we have the classic demo and the rentals demo. You may have probably checked out the classic demo which does not have the booking option. This functionality is enabled by the Woocommerce Bookings plugin which is found in the rentals demo.
I hope this clears things up. Please feel free to reach out once again in case of any questions.
Kind Regards,
Brian from Astoundify
Support
Knowledge-base | Support Ticket System | Astoundify Facebook Community
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