Discussion on Electrician - Electricity Services WordPress Theme

Discussion on Electrician - Electricity Services WordPress Theme

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295 comments found.

Hi Guys, please reponse on my messages. How can i remove the newsletter balk?

Hello, you can disable from theme admin. If you need any help open ticket in https://support.smartdatasoft.com Thank you

Hallo Guys,

I need support again. I can’t change the header background color, please see the attachment https://ibb.co/k6Jg4nt

Hi Guys,

I found more issues, please fix: 1. I can’t remove the newsletter balk at bottom of every pages. 2. I can’t put anyting from widget to the right side of the footer.

Please see the attachment: https://ibb.co/9t0Mg4v https://ibb.co/SrZ4W1X

Point 2 works only if i use the script below in footer 3 widget!

< div id=”map” style=”overflow: hidden;” >TEXT HERE< /div >

If i use this: < div id=”map” style=”overflow: hidden;” > < img src=”XXXXX” alt=”glasvezel” > < /div >

The header slide will not work anymor!

Hi, Here are my issues 1- Top heading not working >> In header settings >> i can’t change the header left and right information >> header contact zone is not visible >> http://www.droz-msv.ch/support/droz.png 2- Facebook is not showing 3- Tried to change Appointment title in menu >> not working

Thanks,

Hi
Please open a ticket and give us your site access there in support.smartdatasoft.com
We will fix the issue for you.
Thank you
SmartDataSoft Team

Hi Guys,

I found a bug in the lay-out. Please fix is asap.

Where -> Header setting. If i disable: Cart in Home, Cart in Full Site and header social icons. Then i can’t change the header information anymore. The forms are gain. See attachment. https://ibb.co/PZgF6Pm

And where can i Disable the appointment button in the menu and the above header with the information?

Hi
Please open a ticket and give us your site access there in support.smartdatasoft.com
We will fix the issue for you.
Thank you
SmartDataSoft Team

Done

HI. I used the purchase code once before but because I didn’t install it properly I deleted all the data in the server and now when I reinstall it comes up I can’t activate the theme, can you help me see what the problem is?

Please again. their is not record in our licence server. If you face issue open ticket in our support system Thank you

I tried looking at your support page but Microsoft marked it unsafe for phishing risk. I can’t for the life of me figure out how to change the title of the site from “Electrician” in the header. Also can I replace the lightning bolt and “Electrician” text in the header with just the company logo? Thanks!

Same question for the lightning bolt and “Electrician” text in the footer.

Please use google chrome you will see no error. We just release a update which help you to remove the header light. For more details open ticket in our support system

Thank you

I like the new update but when I updated the electricuty core plugin nothing changed, once I imported data for the new website features it broke my website. How can i merge the new features on my existing site? If i purchase support can you help me with that?

Why is it when I switch the header and footer to style 2, that It becomes broken?

When you disable the flash icon the users logo does not show… please advise how to use your own logo with the bolt and effects disabled.. also for the footer..

nevermind worked it out

Hi. We’re running theme version 2.7 with WP Bakery 6.2. We need to update WP Bakery to 6.4.1 due to recent vulnerability discovery in previous versions.

The latest theme version is 3.7 but it sounds like you converted the theme to us Elementor.

Is it safe to update to the latest version of the theme? Or will this affect the site?

What are our options? Thanks.

Looks like this theme is not responsive in Mobile device or did I miss anything? The appointment button is not visible in mobile.

Hi, currently I’ve got some issue with slider. I can’t find any navigation indicator for each slide. For slide, I used SliderRevolution plugin. Also can’t find any indicator even used theme included slider function.

Please open ticket in our support system https://support.smartdatasoft.com our team will help you Thank you

Hi. I cant install the new update, Get this error ?

PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Hi,

This type of error some time occurs for licensing issue. Try deactivate and reactivating the license that you have than again try installing. This should solve your issue.


Thank You

Hi guys, Great looking theme, i’m really interested but I just have 2 questions before I purchase, Q1: is the preloader logo changeable with my own custom logo ?. Q2 when you mid page, you see the circle on the bottom right with lightning strike logo, can that be changed too ? Thank you

Hello, thank you for your interested. We have a great team and support team will our customer all time. You can buy confident. If you face any issue just open ticket in our support system https://support.smartdatasoft.com our support team will help you.

Thank you

Hi there, can you please help deactivate my license from my initial website: http://electrician.leadssprout.com/ , this site is no longer active. I’ve never asked for support once. Please help me this time only as I run our of support. Thanks

Hello, I have remove the licence you can check. if you disable from your old site in that case it will deactivate.

Thank you

I there, can you please help deactivate my license from my initial website? I did it manually, but it seams like, somehow your server still see it active. Your help will be much appreciated.

Hi,

Please open a ticket in our support system. https://support.smartdatasoft.com

Our support team will help you.


ThankYou

Hi,

I’m running Version: 1.6 of this theme and am having errors. Had it for a good while so my piad support is run out :o)

What is the latest version? Does it work fine with PHP 7.3.20?

Want to check these things before upgrading incase it’s not the theme at fault.

Thanks

Hello, we have version 2.7 running. We suggest you to update theme and plugins. Our version work fine 7.3 Thank you

What’s the cost for doing that? Just a resubscribe to support?

Hi,
Please read this article on how to extend and renew item support

https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

If you face any trouble to use this theme please open a support ticket by following this link https://support.smartdatasoft.com Our support team will help you.

Thank You

I did some required updates on wordpress/Bluehost on Friday and now my electrician themed website has changed some of the formatting. For example, the slider on the home screen is gone. The pictures are now just on top of each other on the home screen

Hi,
Please open a support ticket by following this link https://support.smartdatasoft.com Our support team will help you.


Best regards,
Smartdatasoft Team

Is there a list of sites using this theme, to see what others have done with it? Also can you tell me when the design update is coming out?

Our new update Elementor version has released. We not able to share other users site because of privacy.

I am using this theme after long time of purchase, I am getting following error while installing required plugins:

Installing Plugin: Electricity Core

Unpacking the package…

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Kindly guide.

This type of error some time occurs for licensing issue. Try deactivate and reactivating the licence that you have than again try installing. This should solve your issue. Thank you

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