6358 comments found.
Hello support, great work you are doing and i love the impreza amily but i have little challenge am currenly facing;
1 How do i reduce the product title on the home page like in this scrennshot to excerpt https://prnt.sc/utxtw6, i mean i dont want all the tile to display i ust want to be able to speciy the number o words ollow by …. to anybody will know it has to click to know the full name.
2. The product price font is too big on https://prnt.sc/utxtw6 , i want to be able to reduce it,
Hello,
Open your Grid Layout in the editor, open elements settings and set the desired Font Size, please see this: https://prnt.sc/utymqm
Let us know if you have further questions!
thanks a bunch, the size of the price reduced indeed but the title on the homepage i cant figure out where i can make or limit the amound words that will display on the homepage.
Unfortunately, WordPress doesn’t allow to limit titles length out of the box. But you can reduce its font size in the same manner.
Let us know if you have further questions!
i will have prefer to limit the product title on the homepage to just one line like the way it was on this screenshot https://imgur.com/a/Qlcf6sk. Please any CSS code or plugin to achive this?
Hello,
At the moment there is no such feature available. You can hire a separate developer to customise shop pages for you. Please note that non-standard theme modifications aren’t covered by our support scope.
What happened to Ultimate Addons for WPBakery?
Hello,
The plugin works as before. Please describe your issue better so we could find a solution for you.
Thanks in advance!
It used to be included with the theme, but not anymore?
You can manually install it, please see https://help.us-themes.com/impreza/installation/addons/#2-manual-installation But we don’t recommend using the plugin anymore due to performance reasons. It’s better to use native features instead.
Let us know if you have further questions!
Thanks for the quick answer.
I searched the v6 and v7 changelogs for anything about this but couldn’t find anything. It would be handy to note in the change log when changes are made regarding add ons etc.
I understand this isn’t an issue for people who have bought the theme subsequent to you removing the plugin from the Addons section, but it is confusing for users such as me who have the plugin installed, and have used it.
I also see that Ultimate Addons for WPB is still included in the theme download, but it is not the latest version. If you don’t recommend using it, why is it still included?
We include an archive so our clients could manually update it. And we always include the latest version when update themes on Themeforest.
Let us know if you have further questions!
hello good time can we active comments at category or tag pages in impreza? thanks
Hello,
Unfortunately, WordPress doesn’t provide this feature out of the box. You can hire a separate developer to implement this feature for you.
Hello Team Impreza, is it possible to add horizontal scrolling effect on Carousel? Currently there is only arrow and navigation dot is present. I want carousel to scroll with mouse wheel in horizontal direction. For example, https://codepen.io/pkstha/pen/yLOmVLw
Would appreciate if you can help on this.
Hello,
Unfortunately, Carousel doesn’t provide this feature. You can can create a new ticket as Feature Request, and if it will receive many voices from other clients, we’ll consider implementing this feature in one of the next updates.
Hello. Can you solve this isues? In the next version, eventualy..
My php is 7.4
PHP Notice: Undefined property: Vc_Updater::$title in /home/xxxxxx/public_html/wp-content/plugins/js_composer/include/classes/updaters/class-vc-updating-manager.php on line 99
PHP Fatal error: require(): Failed opening required ’/home/xxxxxx/public_html/wp-content/plugins/us-core/plugins-support/js_composer/map/vc_row_inner.php’ (include_path=’.:/opt/alt/php74/usr/share/pear’) in /home/xxxxxx/public_html/wp-content/plugins/us-core/plugins-support/js_composer/js_composer.php on line 443
Thanks!
Hello,
We checked and Impreza works well with PHP 7.4 so this issue might be related to some 3rd party plugins, for example, to WPBakery add-ons. Please create a ticket on the Support Portal: https://help.us-themes.com/ and provide credentials via private reply (URL, admin username, and password) so our engineers could investigate the issue better. Also, we don’t recommend sharing error logs in public replies due to security reasons.
Thanks!
I bought the theme and used it as a test, now that I want to use it in a project it tells me Impreza is activated for development, how can I activate it
Hello,
You can easily reactivate your license. Please take a look at this article for details: https://help.us-themes.com/impreza/installation/activation/
Let us know if you have further questions!
Hi,
The OpenStreetMap is not working anymore even not on the demo: http://impreza.us-themes.com/elements/map/
Hello,
I checked the demo site and the map works well, please see this https://prnt.sc/uqpiom Please try another browser and let us know a result.
Thanks!
Hi! How to update a template seamlessly from version 5 to the latest? 
Hello,
Please take a look at this reply: https://help.us-themes.com/impreza/tickets/39663/#reply-168313
Let us know if you have further questions!
Dear Impreza Team, as loading fontawesome externally from their servers, site performance is suffering. Is it possible to delete external loading of them completely and host fontawesome fonts and icons 100% locally?
Hello,
Impreza stores FontAwesome locally, probably one of your plugins calls these fonts from external resources. Deactivate all 3rd party plugins and check again, if these extra fonts will disappear, activate plugins one by one to find the issue.
Let us know if it helps!
In reply to a comment from @joologa you say: “our developers working on a new builder.”
This concerns me greatly.
1. Are you planning on dropping WPBakery as the page builder for this theme?
2. If yes, what is the planned timing for this?
3. Will you have an upgrade/conversion process for translating WPB shortcodes to the new builder format?
Hello,
WPBakery Page Builder will be working as before so there is nothing to worry about. We plan to make our builder fully compatible with WPBakery shortcodes, so as a user you won’t see any changes.
Let us know if you have further questions!
Hi,
I am having a problem where catalog visibility: hidden products are not displaying on both the frontend and the backend (wp-admin). I have updated to the latest version of the theme.
Hello,
Hidden products supposed to be hidden on frontend, it’s an intended WooCommerce behaviour. What do you mean by backend appearance of these products, what exactly isn’t working?
Hi,
i am unable to see catalog visibility hidden products on backend (wp-admin) as well. I am only able to see the products when i change back to default theme.
Please provide your website (URL, admin username, and password) credentials via this contact form so we could investigate the issue: https://themeforest.net/user/upsolution#contact
Waiting to hear from you soon!
Pre-purchase question RE; Impreza Consulting / Consulting Agency theme. Will it be possible to animate the Homepage to flick (vertically as it does already) between the between Blue frames ( which are static in your demo ) – Please respond. We have used many of you other themes already & really enjoy using Impreza. – Thank You
Hello,
Sorry, I don’t get it. How exactly do you want these items to behave?
Behave Like Image slider OR Revolution Slider. ie Scroll thru the 3 frames/boxes.
Hello,
Sorry, still don’t understand. Do you want to slide sections horizontally on scroll?
Scroll Vertically.
Do you want the same scroller as here? http://impreza20.us-themes.com
If so, simply use the Page Scroller element of WPBakery Page Builder. Otherwise, describe the desired feature better so we could find a solution.
Thanks!
Do you want the same scroller as here? http://impreza20.us-themes.com YES. Q: Where can I access the ‘page scroller’ element in WP Baker ?
Please see this: https://help.us-themes.com/impreza/elements/page-scroller/
I have added the Scroll Element. But..is it possible to have it rotate/scroll between the page blocks by itself ( automatically without having to click the buttons )?
Yes, just scroll the page with your mouse. Doesn’t it work for you?
Can it scroll by itself ( Without the requirement of using the mouse)
Unfortunately, it has no autoscrolling.
Let us know if you have further questions!
Ok , No Autoscrolling. Q: How do I add a background image with an overlay colour ( as in the blue Theme sample) ?
Just set an Overlay and Background image at Row Settings, please see this: https://prnt.sc/uq15ui
Q: Header Behaviour on Scroll – Where is the setting to constantly display the Main header, while I scroll down the page. ( ie; so the header remains visible at the page top ) ?
Go to Impreza > Headers, open your header in Header Builder and set it to be sticky, see this: https://prnt.sc/uq1lx8
Let us know if you have further questions!
Thanks. Gallery -Display Settings: – How can I display all the image thumbnails as squares of equal size in the galley / Grid display mode ( even though the images are very different dimensions) ?
This is a complicated question, a good one for our smart support guys, please create a ticket on the Support Portal: https://help.us-themes.com/ so they could find a solution for you.
You have a security problem:
By installing the file manager plugin on the test drive site, you can download the Theme.
Hello,
If you feel that you found a security problem, it’s better to report it privately. Fortunately, it’s not a problem because test drive content was encoded.
Thanks!
Hello friends
I’m sure you are the best and most flexible template in the world.
Customer needs should always be considered. There are two problems:
1- Did you check the compatibility of the Elementor? You said a year ago that soon …
2- Just add the elements in the Elementor.
I assure you your sales will increase 1000 times.
Hello,
Yes, we checked the Elementor and decided that it’s better to create our own builder instead of counting on 3rd party plugin. So our developers working on a new builder. Frankly speaking, solid theme is much better that a theme that depends on 3rd party code that might break some things from time to time.
Let us know if you have further questions!
I say with experience: this is wrong. Do not destroy yourself for page builder …
Betheme had its own page builder and failed, you do not experience this.
betheme eventually learned to be compatible with all page builders.
I am a developer, I see thousands of users who are more comfortable with Elementor.
How do i disable breadcrum and hide page title? I have set the “do not display” for a page title but still the title still showing for example check my site page here https://franvicstore.com/contact/.
NB: the “Contact” page title is not suppose to show even after setting it to do not display, it still showing. please what is the way forward?
Hello,
Just delete Post Title and Breadcrumbs elements from your Content Template. Or open this page in the editor and set Content Template to “Show content as is”, see this: https://prnt.sc/up1v2m
Let us know if you have further questions!
thanks a bunch fixed
How do i change the product title font like in this screenshot https://imgur.com/a/VENCoIK its too bight and i cant figure out where to change it. the title of the product font.
Hello,
Go to Impreza > Content Templates, open your Product Content Template in Backend Editor, open Post Title Settings and change the Font Size: https://prnt.sc/up1twf
Let us know if you have further questions!
Still not working, i have changed or even set the font to 0 and still as big as it was.
Provide us with a relevant URL and a screenshot of Post Title Settings so we could take look.
here is my website URL https://franvicstore.com/ you can see the screenshot i just captured now here https://prnt.sc/up6zqf
Click on any product on my website homepage and you will the huge product title
Please provide me with a screenshot of Post Title Settings where you set the font size.
Thanks!
You can see i set it to 16px in the sceenshot and no effect. https://prnt.sc/up7bul
I can send you my login so you can help me fix it please
Yes, please send them via this form: https://themeforest.net/user/upsolution#contact
Thanks!
I have sent it, please help check and fix it
hello, please why the delayed on my request, its almost 24 hours since i sent the login info but the issue is not yet fixed, meanwhile you have responded to other people’s problem here 2 hours ago.
Hello,
We answered almost immediately and said that the provided credentials don’t match, check the spam folder, please see this https://prnt.sc/ups98w
If you need to speed up resolution time, use our official Support Portal: https://help.us-themes.com because we don’t provide technical support outside of the portal, and response time can take up to 36 hours on weekdays.
Thanks!
OMG i did not see any response i have been checking here i never check any email but please check again i ave reset and sent you another login which i tested now before sending it. please help me fix ASAP
Hello,
As I can see you didn’t assign Content Template to Products, please see this https://prnt.sc/upsk0r assign a template, save changes and check again.
Let me know if it works for you!
thanks a bunch it works but there is a problem, it changes my product page layout entirely as you can see in the screenshot here https://imgur.com/a/yb8HyYh. what i wanted only to change is the title font and not the layout. I still prefer the old layout here https://imgur.com/a/BDvZqdB but i only wanted the font to change
Then go to Theme Options > Typography and change Heading 1 font size, see this https://prnt.sc/upsy9t
Let us know if you have further questions!
I only want the product title font size decrease both on product page and homepage but i want to maintained my product layout which is what i want but this current layout it changes to i dont want. though truly it reduces the product title on product page and homepage which is what i want but it also changes the layout which i dont want
waoooh, viola, it works like magic. Can you believe i never even thought it can achive that from the typography? waooh thanks so much it is now fixed. in fact i can set any font size.
one more thing what if i want to set a different font for mobile?
Please take a closer look at my previous screenshot, as you can see it also has mobiles settings.
Let us know if you have further questions!
waoooh seen it, dont mind me am in a hurry but i have seen it in same page just besides it
one more thing, is it possible to disabled breadcom on mobile alone? if how please
Unfortunately, there is no such feature available out of the box. You can try using CSS Helper Classes to hide/show certain elements, see this: https://help.us-themes.com/impreza/modifications/css-helpers/
ok if i cant disable the breadcrum by default, is it possible to reduce it size, ts font size of the breadcrum as well?
Please use CSS helper classes and you’re good to go.
please can you give me a CSS code or snippet whic can reduce the font of the breadcrum and i can inser or change with my own value of the font size please?
Unfortunately, custom coding isn’t covered by our support scope. But in this particular case you don’t need to use custom code, open Breadcrumbs Settings, go to the Design tab and adjust Font Size there.
Let us know if you have other questions!
waooh, never thought of that before again, thanks a bunc for all these ur support.
2 things i need your help on urgent;
1. How do i increase the search bar width using the beautyshop demo which has a search bar in the header?
2. I like the fashion demo but i dont like the way it display it product details. I will have prefer it display it product details the way beautyshop demo does.
What i mean is if you view a product on the fashion demo for instance this http://impreza15.us-themes.com/shop/men/clothing-men/sport/basketball-unifrom/ i dont like the way products details is sideway instead of beneath under the main product image and also the gallery images to be alightn beneath the main images just like the way the beautyshop display it own
Hello,
1. Open Search element settings and set the desired Width, see this https://prnt.sc/up1skx
2. You can apply any layout to your products, please take a look at this guide: https://www.youtube.com/watch?v=y0p4NBGXUsI
Let us know if you have further questions!
thanks once again for your great effor towards the production of this theme. Now i want to install the impreza beauty store demo. But please i have a couple of eustions below;
1. Can i have a full width like its on this site https://curly.qodeinteractive.com/hair-salon/ if i install your beauty store demo?
2. The mobile drop down menu view i dont like it. i want a menu view that pop out or slide in like canva type on the menu. So please can i get a menu view that pop out or slide in and NOT drop down while on mobile?
Hello,
1. You can install and customize any demo, so yes, it’s possible. Just open Row Settings and check the “Stretch content of this row to the screen width” box, see this: https://prnt.sc/uoa345
2. Go to Impreza > Headers, open your header in Header Builder, open Menu element settings and change the “Mobile Menu Layout”, please see this https://prnt.sc/uoa22y
Let us know if you have further questions!
It has been many many months, and you have still not fixed your theme’s options menu for localhosts websites and newest WordPress. Your theme is worthless on my installation now. I relied on this theme for ages and when WordPress updated in 2020 it broke your JavaScript in my localhost for theme options menu and after two or so updates for your theme since, it is STILL broken. ONLINE customers are NOT the only customers who pay for licenses.
Hello,
We fixed this compatibility issue in Impreza 7.8.4 https://help.us-themes.com/impreza/changelog/#version-7-8-4-august-12-2020
Probably this issue related to an outdated cache or to some 3rd party plugins that aren’t WordPress 5.5 ready. Please try using this plugin: https://wordpress.org/plugins/enable-jquery-migrate-helper/ and let us know a result.
Thanks!
Thank you, that fixed it! From that plugin I discovered that WP Bakery VC copy and paste plugin (an official plugin of theirs) was causing issues with everything. I am using the most up to date theme. It is crazy that I have been dealing with this problem for almost a year and only discovered it was that particular plugin causing the issue for the whole local site. So, thank you, I was mistaken, it was not your theme. My apologies.
Hi just so you know latest version of Impreza/core/wpbakery doesn’t not work with WP 5.5.1 – tried a number of times / had to roll back each time to older WP. You cannot edit pages in WP bakery nothing shows in the text box / js errors. Thanks.
Hello,
Your issue might be related to an outdated cache or some 3rd party plugins aren’t compatible with the latest WordPress. Please update Impreza, UpSolution Core and all the plugins to their latest versions, then clear all cache and check again. Also, try a completely different browser. If it won’t help, try using this plugins: https://wordpress.org/plugins/enable-jquery-migrate-helper/
Let us know how it goes!
Hi, steps. Updated to WP 5.5.1. Updated Impreza 7.9 & Core 7.9 WP Bakery 6.4
Error 1 on loading a page ! function( $ ) { $( ’.usof-example’ ).live( ‘click’, function( ev ) { ev.preventDefault(); ev.stopPropagation(); }( window.jQuery );
var $target = $( ev.target ).closest( 'span' ),
$input = $target
.closest( '.edit_form_line:not(.usof-not-live)' )
.find( 'input[type="text"]' ),
value = $target.html();
} );$input.val( value ).trigger( 'change' );Error when trying to edit text
Uncaught TypeError: $(...).off(...).live is not a function at eval (eval at <anonymous> (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:2), <anonymous>:28:41) at eval (eval at <anonymous> (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:2), <anonymous>:50:2) at eval (<anonymous>) at load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:2 at Function.globalEval (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:2) at text script (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4) at Wb (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4) at x (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4) at c (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4) at Object.send (load-scripts.php?c=1&load[chunk_0]=jquery-core,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-position,underscore,wp-util,moxiejs,plupload,jquery-ui-tooltip&ver=5.5.1:4)
Both errors say that WordPress still loads outdated cached files because we don’t use these functions since Impreza 7.8.4. Have you tried using this plugin? Have you tried a different browser to make sure that it isn’t browser cache?
https://wordpress.org/plugins/enable-jquery-migrate-helper/
